I am a Self Starter, Motivator and Enjoy Developing (Self, People and Teams). Seeking an opportunity to leverage my extensive skills.

1. SHELIA D. WARREN
4225 W Addison Unit 1B ​·​ Chicago, IL 60641 ​·​ ​swarrenwest@gmail.com​ ​·​ 312-752-7289
I am seeking an opportunity where I can utilize my extensive Human Resource Management Skills.
​PROFESSIONAL EXPERIENCE
HERBALIFE COMPANY ​6/2016 - PRESENT
Herbalife is the number one leading Nutrition Company in the World that’s operating in 97 countries.
Independent Distributor - ​Chicago, IL
● Recruit clients and distributors. Coach new clients. Host training class with current and newly recruits.
● Process Wellness Evaluations. Help people improve their lives, improve their fitness and coach better eating
habits. Partner with other organizations to promote a healthier living.
COMCAST/NBC UNIVERSAL – NORTH AMERICA​ 3/​2016 – 6/2016
Comcast/NBC Universal is the third largest cable operator in United States worth 45.2 billion in revenue.
Area Human Resource Manager - ​Homewood, IL and Merrillville IN
● Conduct new hire orientation and exit interviews. Partner with recruiting on 1-9’s matters
● Mediate and conflict resolution on employee issues using current policies and disciplinary actions
● Execute company – wide HR initiatives (Comcast Cares Day, Blood Drives, Wellness Week)
● Partner with Director, Managers, Supervisors and Employees daily. (Communication Technician, Warehouse
and Resourcing Teams). Process all terminations. Attend weekly consensus and safety calls.
● Promote Team building with focus groups and one on one coaching. Observe business team meetings.
● Review compensation grids. Investigate an employee concerns and provide feedback
● Attend weekly HR meetings and leadership meetings. Draft HR news briefs topics for director and team
mates.
● Perform Job Shadowing with departments that impact my team day to day operation
HSBC – NORTH AMERICA ​10/​1997 – 3/2016; Elmhurst, IL
HSBC is a global company with 87 international locations, over 100 million customers and $98 Billion in revenue.
Human Resource Operations
3/2005-3/2016 Present
● Accurately process biweekly payroll for a staff of 15,000 U.S. employees located in 45 states
● Provided backup support for managers and train and lead 7 associates on shore and 10 associates offshore
● Hyderabad and Manila). Review, approve and create 10 – 15 Standard Operational Procedures annually.
Problem solving that ensure effective resolutions. Demonstrates confidence in own experience and acts on decision
● Partnered with Human Resource Employee Relations to solve complex issues regarding employees’ inquiries
MASTER DEGREE ​KAPLAN UNIVERSITY: ​Concentration: Law​ Chicago, IL. 2011
BACHELOR DEGREE ​CONCORDIA UNIVERSITY: ​Concentration: HR/Organizational Management​ River Forest, IL. 2001
PROFESSIONAL ASSOCIATION AND TECHNICAL SKILLS : ​Prosci Change Management Practitioner, NextGen, Skype,
Microsoft –Outlook 2007, SAP-HR (HRMS), Outlook, HR SharePoint, E-Screen, Microsoft Word, PowerPoint, Excel,
Access, Oracle PeopleSoft Enterprise -HRIS, VURV, TSO Reporting, TALX’s, Reconnect and Lotus Notes,