1. Shaniece Jefferson
450 Schenck Avenue #3D, Brooklyn, New York 11207
P: (347) 546-6787 E-mail: S2jefferson@yahoo.com
SUMMARYOF QUALIFICATIONS
 Skillful and dedicatedHuman Services professional with extensiveexperienceswithin the Human Services
field.
 Creative problem-solver and who can see the big picture while never losingsight of detailsthat deliver
results.
 Motivated teamplayer with demonstrated talent for deployingresearchand analyzing, upgrading, and
streamlining
 Enthusiastic self-starter who can boost productivity, cut costs, foster efficiency, and ensure profitability
 Goal-driven achiever with strong organizational skillsand attention to detail
 Proficient with Microsoft OfficeSuite: Word, PowerPoint, Excel, Outlook, and InternetResearch
EDUCATION
Metropolitan College of New York Summer 2015
AA (Associate ofArts) Human Services
BPS (Bachelors Professional Studies) Human Services
Graduation, Summer 2017
CERTIFICATIONS
 Fire Guard For Shelters(Citywide) 07/2014
 CPR Certification 07/2014
 Crisis Prevention Training07/2014
 Crisis Intervention & Prevention Care 12/2011
 Medical Billing & OfficeTechnology Diploma obtained 08/2008
 DFTA-Personal CareAide Elder AbuseWorkshop 06/2008
 Dementia Care Training 06/2008
 SUNY Science Center ParentingEducation June 2006
EXPERIENCE
Bowery Residents Committee NewYork, NY
Case Worker Assistant 01/15- Present
 Work under the direction of social workers, psychologists, or otherswho have more education or
experience
 Help determine what type of help their clients need
 Work with clients and other professionals, such as social workers, to develop a treatment plan
 Help clients complete paperwork to apply for assistanceprograms
Ujima Community Working Together Inc. Brooklyn, NY
Internship Assistant Counselor 04/14- 01/15
 Provide job readiness, assessment, and trainingbased on the assessed client needs.
 Explores transportation needs to include, but not limited to, teaching client how touse bus
service, assisting client in preparing for learner's permit test, GEDTesting etc.
 Assists with authorized purchase of job related items for clients.
Bowery Residents Committee NewYork, NY
Community Technician 05/14- Present
 Conduct rounds of the facility to ensure that it is safe and orderly. Servemeals.
 Performcrisis intervention with clients when needed, Maintain written documentation.
Inventory supplies. Escort clients and assist themwith ADLs.
 Provide emergency first aid/CPR assistance when needed, related dutiesas assigned.
AABR NewYork, NY
Residential Aide 11/11-10/13
 Assisted clientswith daily livingfunctions and preparation of meals
 Served as a companion for client and transported themto various appointments
 Assisted clientswith maintaining cleanliness of dwellings

2.  Maintain daily logs, school attendance, client check-in, and other record keepingin a timely manner.
Brooklyn Children’s Museum Brooklyn, NY
Kid-Shop Assistant Manager/ Visual Coordinator 09/08-11/11
 Recruited, hired, trained, evaluated and counseled storeemployees.
 Completed store operational requirementsby scheduling and assigningemployees; followingup on work
results
 Managed store revenue, includinghandlingcash and deposit reconciliation
 Managed all store operational issues, includingstore housekeeping, storeadministrative duties, physical
inventories and price changes
 Coordinated and executed floors layoutsand related visuals
 Performed cleaning and related activities such as removing snow or debris.
Brooklyn Community Housing & Services Brooklyn NY
Administrative Assistant 06/04- 4/ 06
 Maintained office calendar to coordinate schedules, travel, events and meetings.
 Performed general clerical duties to include, bookkeeping, copying, filling, faxingand emailing
 Created and modified documents such as invoices, reports, memos, lettersand financial statements using
word processing, spreadsheet, database viaMicrosoft Office
 Coordinated and directed office services, such as records, budget preparation, and housekeeping