Staff training

1. STAFF
TRAINING
SHAMIMA AKTER
B. SC IN OT, M.SC IN RS
ASSISTANT PROFESSOR,
DEPARTMENT OF OCCUPATIONAL THERAPY
BANGLADESH HEALTH PROFESSIONS INSTITUTE
CENTRE FOR THE REHABILITATION OF THE PARALYSED
CHAPAIN, SAVAR

2. What is training?
 Training is any form of teaching or skills
development, which enables staff to improve
their existing skills, or acquire new skills.
 The skills may be clinical or professional skills.
In some literature, the process of training staff
is called coaching.

3. Identifying training needs
 Staff require training when they initially start a
new job, to ensure that they are able to
undertake the tasks and duties required of that
job.
 In the previous lecture about induction we
discussed the need for staff to learn about their
roles and duties.
 Often, this learning is required for longer than
the induction period, and ongoing training must
take place to ensure that staff are able to do
their job.

4. Continue...
 Staff also require ongoing training once they have
been in their job for a longer period of time to
ensure that they continue their professional
development, and continue to learn about patient
assessment and intervention methods.
 Training is also required if staff are being asked to
undertake a new role, start to treat a new
diagnostic group, or take on responsibility for an
unfamiliar work area.
 At times, training opportunities will need to be
provided to fulfil training needs that staff
recognised in their professional development plan.

5. Continue…
 In addition to these things, a manager should be
able to recognise when, and what type of, further
training their staff need.
 A manager should be able to do this by looking
at a staff member’s knowledge, skills and
attitude.
 A manager should consider what a staff
member’s ideal level of knowledge, level of skill
and attitude should be.

6. Continue..
 The manager should then consider what
the staff member’s actual level of
knowledge, level of skill and attitude is.
 In this way, the manager can see the gap
that exists between the ideal and the
actual knowledge, skill and attitude, and
identify areas in which the staff member
needs further training.

8. Methods of training
One on one instruction
 This refers to training staff by providing
information during one on one time spent with
an individual staff member.
 This type of training is suitable for assisting the
staff member to develop a better
understanding of facts or concepts.

9. Continue…
Observation of experienced staff member
 Observation is when an individual is given the
opportunity to watch another staff member
conduct a skill or activity.
 This type of training can assist a staff member
to learn a new skill, or improve an existing
skill.
 For effective learning, it is best to provide the
opportunity for discussion and questions
following the direct observation.

10. Continue...
Graded experience and practice
 Sometimes the best way to learn is to actually
try or practice the skill that you are trying to
learn.
 Providing graded experience and practice,
enables the staff member to learn new skills in
a non threatening manner, and also ensures
that the patient is not being put at risk by being
treated by someone with inadequate
experience or skill.
 Providing graded experience and practice can
include:

11. Continue...
 Allowing the staff member to practice the skill
(such as measuring range of motion with a
goniometer) on another staff member.
 The staff member practicing the skill on a
patient, with the trainer present to give advice
and suggestions.
 The staff member using the skill independently
with a patient but returning to the trainer
immediately following completion to discuss
issues or difficulties.

12. Continue...
In-service training
 In-service training can be used effectively for group
training, rather than individual training.
 If a group of staff have similar training needs, then
an in-service can be conducted to meet these
training needs.
 In-services can take on a number of different
formats to meet different staff training needs.
Some examples of types of in-services include:
 Information provision
 Case study
 Observation of simulated / real patient