Gives information about various technology used by DHL

1. DIGITAL TECHNOLOGY
FOR
MARITIME SECTOR
GUIDED BY
DR CHIRAG PATEL
PREPARED BY
SHAILRAJ SOLANKI

2. About DHL
DHL (Dalsey, Hillblom and Lynn) is a German courier, parcel,
and express mail service which is a division of the German
logistics company Deutsche Post DHL.
The company was founded in the United States in 1969 and
expanded its service throughout the world by the late 1970s.
DHL global headquarter is at Bonn , Germany.
Today, DHL is the world’s leading logistics company. The
DHL network links over 120,000 destinations in more than
220 countries and territories, and employs 3,80,000 who
work every day to help you cross borders, reach new
markets and grow your business or simply send a letter to
your loved ones

3. TECHNOLOGIES
USED BY THE
DHL

4. ADVANTAGE
• Time Savings
• Plug and Play Solution:
• Applies to pharmaceutical requirements
• Individual Tracking
• Secure Monitoring
• Proactive Alert Notification
• Global Web Portal
1.Dhl Smart Sensor
RFID
Smart Sensor RFID: monitors temperature data during the
course of transportation. It can be used in air, sea, and land
transportation without restrictions because it is a passive
device based on UHF RFID technology. The data can be
analyzed in retrospect via the online Web Portal and are
available 24/7 worldwide. Smart Sensor RFID is a plug and
play solution – it causes no interference to the existing IT-
infrastructure.

5. 2.Warehouse
Management
System
It ease the complex storage and distribution
management as it integrates with the framework of
ERP to support the basic processes in warehouse
areas.
a) BARCODES
It located on all consumer goods and it is optical and
electronically readable representation of information
that consists of various widths of parallel lines and
spaces.
Three types;
2-D Codes 3-D codes 4-D codes

6. 3. Just In Time
(JIT)
JIT is a production strategy that strives to
improve a business return on investment by
reducing in- process inventory and associated
carrying costs.
Benefits:
1.Reduced costs,
2.Higher productivity,
3.Competitive advantage
4.Improved job satisfaction for retailers with
complex supply chains.

7. A software that integrates all departments and
functions across a company onto a single
computer system that can serve all different
departments’ particular needs.
It allows DHL to link with all levels such as
supply chain management, financial applications,
HR management and customer relationship
management.
4.Enterprise
Resource Planning
(ERP)

8. 5.Dhl’s Telematics
Software
By introducing a modern solution, the dynamic
route planning with the support of DHL’s telematics
software.
Benefits
• It helps a large reduction of cost and pollution
and improvement of efficiency at the same time.
• It applicable in urban area and sub-urban area.
• It allows the driver to hand-off or exchange
parcels which will result time and fuel-saving.

9. 6.Artificial
Intelligence In Its
Customer
Applications
DHL Express has been piloting artificial intelligence in
its customer applications. DHL Express has registered
a 10% increase in shipment processing accuracy
through increased automation at its hubs and
gateways, while its On Demand Delivery online service
has increased first-time delivery success for e-
commerce shipments from 80% to 92%.

10. It organizes, execute and optimize a company’s
material flow, information streams and handle the
goods.
It consists of telescopic conveyor belt, 3-D laser
scanner and an interchangeable gripping system
(articulated arm and grabber)
The integration between logistics with information
system and business administration area can be
linked to each others with the contribution of robot
and machine.
7.Intra-Logistics
Application

11. 8.Robotics
DHL has announced that it is piloting a range of new
technologies in its US operations.
First, DHL Supply Chain has introduced robotics –
including the Locus Bots and Sawyer collaborative
robots – and augmented reality glasses in warehouse
operations to improve productivity in the fulfilment
of customer orders.
Innovative technology is becoming an extremely
important element in e-commerce logistics because
of changing customer demands. DHL are using
software technology to speed order flow and to
more efficiently organize distribution centres.
Hardware solutions like Locus Bots allow for faster
picking. What DHL looking for is the smart
combination of software and hardware.”

12. 9.Dhl Parcel Metro
DHL ecommerce has launched DHL Parcel Metro, a
service for online retailers that meets consumers’
increasing demand for same-day and next-day delivery.
Parcel Metro utilizes customized software that allows
DHL ecommerce to create a ‘virtual delivery network’ of
local and regional contract couriers and crowd sourced
providers to ensure maximum flexibility and capacity
over the last mile.
Retailers are able to offer a range of delivery options to
their customers. For consumers, the service creates a
“seamless experience”: an online and mobile interface
allows consumers to track shipments in real-time,
communicate special instructions to their courier,
reschedule a delivery and rate their delivery experience.
The new service is available in Chicago, New York and Los
Angeles, and will be launched in Dallas, Atlanta, San
Francisco and Washington DC later in the year.

13. 10.Drone
Delivery
DHL collaborated with EHang, one of the
world’s leading intelligent autonomous
aerial vehicle company, to jointly launch
a fully automated and intelligent smart
drone delivery solution to tackle the last-
mile delivery challenges in the urban
areas of China.

14. 11.Electric Vehicles
Apart from drones, electric vehicles too are an important part of DHL innovation. As part of DHL
goal to achieve zero logistics-related carbon emissions by 2050, DHL have been deploying
electric vehicles in their fleet across the region. These include the use of electric vans and cars
such as in China and Korea and e-bikes and cubic cycles such as in Malaysia and Taiwan. DHL is
also working with Japanese logistics provider, Yamato through Street Scooter, a subsidiary of
Deutsche Post DHL Group to deploy electric vehicles in Japan.

15. 12.Resilience 360
Resilience 360, an innovative supply chain risk
management platform that provides businesses with
the information they need to be used for supply chain
visualization, trade compliance and to help provide
near real time monitoring of incidents that have the
capabilities to disrupt supply chains.
DHL plans to infuse this cloud-based risk management
tool with AI capabilities that will give its customers an
early warning that something is amiss in their supply
chains. This product uses sentiment analysis to monitor
8 million sources of data on the Internet, including
social media, for anything that could signal a
disruption, including unhappy customers and even
labor unrest.

17. 13.Digital Twins
As unique, virtual representations of potential or actual physical objects and processes, digital twins enable
companies to design, visualize, monitor, manage, and maintain their assets more effectively. Led by the
engineering, manufacturing, automotive, and energy industries, these simulated replicas help unlock new
service-based business models built on valuable insights from operational data.
1)Ware house digital Twins
2)Digital twins of supply chains
3) Aftermarket Logistics Services

18. 14.Autonomous
Truck
DHL is working on autonomous vehicles on three
fronts, including the development of intelligent
robotic workers in its own warehouses and air freight
centers; the use of semi-autonomous trucks in the
line-haul business; and “follow-me” robots used for
last-mile route delivery in urban settings.
One of the more interesting uses of AI is the
development of truck platoons in Europe, where
anywhere from one to four autonomous semi-trucks
follow a lead truck with a human driver down the
road. By synchronizing acceleration, braking, and
steering among the trucks, the platoon can boost
freight capacity while minimizing costs, all without
handing total control over to the AI program. DHL
will be involved with testing a truck platooning in
the UK next year with the British Transportation
Research Laboratory and truck manufacturer DAF
Trucks.

19. With regard to India DHL launched DHL
Smart Trucking, an innovative trucking
solution that leverages Internet of
Things (IoT) technology and data-driven
insights for route optimization. This
reduces transit times by up to 50
percent compared to the traditional
trucking industry, and provides over 95
percent reliability with ease of use, end-
to-end consignment visibility,
temperature-controlled capabilities and
real-time tracking
15.Smart
Trucking
DHL QUOTE
DHL Smart Truck + technology with dynamic route planning in vehicles
= Efficiency pickup and delivery services.
Route planning system is supported by satellite and
telemetric data.

20. DHL is looking into using autonomous
customer service representatives by using
deep learning-based natural language
processing (NLP) technology, such as
Amazon‘s Alexa, to automate some of the
easier interactions between customers
and DHL’s customer service
representatives.
16.Chat Bots
DHL QUOTE
“Automating some of the low-level queries with chat bots can really increase the value of each interaction between
customer and [human] agents by letting them focus on more high-level queries,”
“That basically increases our throughput by a multiplier, not just a marginal increase.”

21. DHL is exploring the use of deep
learning-based computer vision
algorithms for at least two use cases,
including fraud detection and
optimizing the loading of planes and
trucks.
Some people try to defraud DHL by re-
using shipping labels, which could be
automatically detected using cameras
hooked up to fraud-detection
algorithms. Similarly, computer vision
could boost DHL’s capability to detect
the size of packages so they can be
stacked better.
17. Detection
Camera

22. DHL recently introduced tool with import/export data and data about containerized air and ocean
freight, giving it a view into 75 percent of the world’s daily trade. It uses AI techniques to provide a
three-month forecast on the direction of global trade.
18.DHL Global Trade Barometer

23. REEF Technology is the ecosystem that connects the world to your block. By reimagining the role of parking facilities
through technology-driven digital and physical platforms, REEF Technology creates last-block mobility and logistical hubs
that serve the needs of cities, residents and businesses. Backed by SoftBank Vision Fund and MIC, REEF Technology is
the largest parking network in North America, operating more than 4,800 parking facilities.
REEF’s mission is to build the ecosystem that connects the world to your block. By leveraging the power of proximity,
REEF is reimagining parking facilities by creating last-block mobility and logistical hubs that serve the needs of cities,
residents and businesses. REEF manages the hubs that will serve as the home base for the e-Cargo Cycles that DHL is
using during this pilot. REEF’s technology-driven infrastructure provides congestion-reducing buffering zones and
environmentally-conscious parking, micro-fulfilment and delivery solutions to enable the frictionless movement of goods
and services.
19.REEF

24. DHL has also taken solid steps to
illustrate how the logistics sector
could embrace artificial intelligence.
DHL are working with there
customers to explore how AI can be
integrated in their operations to
maximize productivity. In
collaboration with IBM, DHL has
released a report that evaluates the
potential of AI in logistics and
exposes how it can be best applied
to transform the industry, giving rise
to a new class of intelligent logistics
assets and operational paradigms
IoT devices are helping DHL to
find new efficiencies in
warehousing operations as
various digitalization projects
provide DHL with the
opportunity to gather and
analyze new data.
CONCLUSION
MISSION 2050
Zero Emission Logistics by 2050

25. THANK YOU!