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  • my assistant needed Dhl cargo claims form earlier today and was informed of a document management site with 6,000,000 forms . If others are requiring Dhl cargo claims form as well , here's a
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  1. 1. Doctor of Humane Letter<br />Under the guidance of<br />Prof. Siddhartha Ghosh<br />Submitted by<br />Group no-4<br />Sec. A<br />Group no. 4<br />
  2. 2. GROUP REPRESENTATIVE<br />Bijay Jha PGPM/2010-12/06<br />Debadatta Sahoo PGPM/2010-12/11<br />Pratim Das PGPM/2010-12/30<br />Ruru Kumar Sahu PGPM/2010-12/34<br />Sabeeha Tanweer PGPM/2010-12/35<br />Siddhartha Priyaranjan PGPM/2010-12/46<br />Somika Saran pandey PGPM/2010-12/47<br />Subhashree Ray PGPM/2010-12/49<br />Group no. 4<br />
  3. 3. INDRODUCTION<br />Originally founded in 1969 to deliver documents between San Francisco and Honolulu, the company expanded its service throughout the world by the late 1970s.<br />DHL Express is a division of Deutsche Post providing international express mail services.<br />Its supply chain business has been built largely on acquisitions which have included such names as Danzas, AEI, Airborne, ASG, Nedlloyd and most importantly Exel.<br />Group no. 4<br />
  4. 4. CONT..<br />On 14 December 2005 Deutsche Post announced the completion of the acquisition of Exelplc, becoming the global No. 1 in air freight. <br />When integrating Exel into its Logistics division, it added its well-known DHL brand acquired with the purchase of DHL Express to form the name DHL Exel Supply Chain. <br />During 2009, Deutsche Post AG rebranded its trading name from "Deutsche Post World Net"to "Deutsche Post DHL" and subsequently dropped "Exel" from the Supply Chain branding. <br />Group no. 4<br />
  5. 5. WHAT IS DHL SUPPLY CHAIN?<br />DHL Supply Chain offers customized logistics solutions for your entire supply chain.<br />Complete perspective -- from manufacturer/supplier to retailer to consumer – enables you to achieve operational excellence at every stage.<br /> Services range from consulting and design, to management and execution.<br />Group no. 4<br />
  6. 6. CONT…<br />DHL Supply Chain has two main businesses: its contract logistics business includes ground-based supply chain management services such as warehousing and distribution assembly, and just-in-time services.<br /> Its freight management business includes airfreight and ocean freight forwarding  customs brokerage and multimodal services .<br />Group no. 4<br />
  7. 7. Group no. 4<br />SERVICES OFFERED BY DHL<br />Services offered at DHL are categorized as <br /><ul><li>DHL Express
  8. 8. DHL Solutions
  9. 9. DHL Global Forwarding</li></li></ul><li>DHL Express service encompasses domestic, international, logistics, and prepaid services. <br />The advantage of prepaid services is that you can enjoy all-inclusive flat-rate prepaid pricing, free pickup and a guaranteed delivery by 12 pm of the next business day.<br />DHL Express is the leading global provider of international road-, air- and rail-based courier and express services for business and private customers<br />DHL Express<br />Group no. 4<br />
  10. 10. DHL Global Forwarding<br />It provides a wide range of freight solutions irrespective of weight or dimension. <br />This division includes international air and ocean freight as well as European overland transportation services.<br />It offers customized solutions for major logistics projects and comprehensive customs services<br />Group no. 4<br />
  11. 11. DHL solutions<br />The services offered under DHL solutions include supply chain management, warehousing, value added services like quality control, reverse and return logistics, outbound fulfillment, distribution, and outsourcing. <br />The brand indeed offers a wide range of services to cater to needs and requirements.<br />Group no. 4<br />
  12. 12. DHL Global Mail<br />A fast cost-effective way to send mail nationwide – with DHL GLOBAL MAIL BUSINESS, there’s no need to run to the post office.<br /> On an international level, DHL Global Mail provides mail and communication services with direct connections to more than 200 countries around the world as well as offering integrated solutions for corporate communications<br />Group no. 4<br />
  13. 13. EXPORT,IMPORT AND DOMESTIC SERVISES<br /> Export, import and domestic services provided by DHL are<br /><ul><li>Same Day
  14. 14. Time Definite
  15. 15. Day Definite</li></ul> DHL OFFERS WIDE RANGE OF DELIVERY OPTION : from emergency same day, through guaranteed time-critical next day, to less urgent day.<br />Group no. 4<br />
  16. 16. Cold Chain Logistics<br />Temperature Control Supply Chain for Drugs<br />A Cool Chain is described as a logistics process where temperature sensitive cargo will maintain integrity through multi-modal movement and kept in required temperature range facilities to ensure 100% quality, efficacy and customer satisfaction.<br />An integrated supply chain system is one in which the Drugs are:<br />properly handled, stored , transported and sold<br />appropriate temperature and humidity conditions are maintained<br />maintaining the Quality in terms of efficacy, appearance, hygiene & regulatory standards<br />Group no. 4<br />
  17. 17. Cold Chain Logistics Audit Mechanism<br />Guidelines should encompass the following:<br />Implementation of Mandatory Practices<br />Identification of Cool Chain Related Personnel<br />Identification of Training Topics<br />Appointment of Cool Chain Manager<br />Subcontractor Evaluation<br />Claims, Nonconformities, Customer Complaints<br />Document Control / Records<br />Internal Audits<br />Management Review<br />Group no. 4<br />
  18. 18. Cold Chain Logistics Assessment Parameters<br />Truck & Trailer Transport <br />Handling At The Port –Air / Ship <br />Air/Sea Transport<br />Short Term / Long Term Storage <br />Distribution Center<br />Storage Depots<br />Container Line <br />Container Ship<br />Container Terminal<br />Reefer Container –Air/Ship<br />Validation of packaging<br />Group no. 4<br />
  19. 19. Technology Support<br />Wireless sensors and internet technologies<br />Active & Passive cooling packaging options <br />Exchanging real time information<br />Radio Frequency Identification Devices (RFID)<br />Automated Identification and traceability from origin to final destination<br />Round the clock, real-time visibility into shipments and inventory in motion<br />Temperature logging as it moves thru the Supply chain using active RFID<br />Group no. 4<br />
  20. 20. Temperature Control Range<br />Controlled Ambiant: 15 –25 degrees Drug Transportation –API, Formulations, IPsetc<br />Chilled Range: 2 –8 degrees Drug Transporation –NCEs, IPs, Pharma products<br />Frozen Temperature: -80 to -20 degrees <br /> (dry ice)Biological samples<br />Cryo Temperature (Liquid Nitrogen): -180 degrees Cord Blood Transportation, Storage etc.<br />Group no. 4<br />
  21. 21. Customized solutions <br />Group no. 4<br />
  22. 22. Warehousing and Distribution<br />They offer every combination of warehousing solution that your supply chain might require, including:<br />Ambient<br />Temperature-controlled<br />Bonded<br />Raw Materials<br />Finished Goods<br />Automated<br />Group no. 4<br />
  23. 23. Finished Goods Warehousing<br />Designing and operating a customized warehouse that delivers bottom-line benefits is at the heart of all our solutions. Focus on operational excellence means you get consistent quality across your fulfillment operations.<br />Our finished goods warehouse services include:<br />Warehouse/distribution center design and consultancy<br />Ambient, chilled, frozen and composite operations<br />Customs/bonded warehousing<br />Rail-connected warehousing<br />Automation and auto-sortation systems<br />Provision of IT solutions<br />Inventory management and optimization<br />Bar-coding, RFID tagging and labeling<br />Value-added services (e.g. labeling and co-packing)<br />Recycling of packaging, End-Of-Life (EOL) products and waste materials<br />Group no. 4<br />
  24. 24. Customer Resource Area<br />Welcome to the client area. Here you’ll find everything you need to keep track of your freight, with alerts and the latest tracking information.<br />This is also the place to get in touch with DHL, as well as keep up with the latest information in our white papers and guides.<br />Track DHL Express Shipments<br />DHL’s online tracking is the fastest way to find out where your shipment is. No need to call Customer Service when we can offer you real-time details of your shipment’s progress as it speeds through the DHL Network on the way to its destination.<br />Group no. 4<br />
  25. 25. Challenges of DHL<br />high customs costs.<br />slow market.<br />liberalization and under-developed distribution channels.<br />fragmented markets, <br />political volatility,<br /> growing population with limited income,<br />language and communication issues and<br />large socio-economic divisions within populations. <br />Group no. 4<br />
  26. 26. Advantages<br />Strong brand name.<br />Good freight forwarding.<br />Strong networking.<br />Good time manager.<br />Group no. 4<br />
  27. 27. Disadvantages<br />Their valuation and claim process is vague and not properly disclosed.<br />More expensive.<br />Lack in high technology.<br />Group no. 4<br />
  28. 28. Thank you<br />Group no. 4<br />