1. CURRICULUM VITAE
SHAHID AZEEM
Contact No. 00971-55-9239744)
E-mail: ch.shahidazeem007@gmail.com
STATEMENT OF PURPOSE:
I would like to be a good and active member of an organization where I can maximize my people
oriented good communication skills and problem analysis and solving abilities to achieve all the
targets and challenges given by my superiors and management.
PERSONAL INFORMATION:
1 Nationality : Pakistan
2 Passport No. : DZ1857911
3 Date of issue : 28-08-2012
4 Date of Expiry : 27-08-2017
5 D.O.B. : 22NOV, 1990
6 Visa Status : Employment
7 Marital Status : Single
8 Languages : English, Hindi, Urdu, Punjabi, Arabic
9 Skills : Microsoft Word/Excel, Internet,
Installation of applications and soft wares,
Social Networking
Education:
Year 2010, passed Bachelors of Commerce from Rawalpindi College of Commerce, Wah Cantt
(Affiliated with Punjab University)
Work Experience in U.A.E.

2. 1. COMPANY B.K GULF LLC
Position Held Security Team Leader
Work place WASL Properties HQ
Visa Status Employment
Duration October 2012 – October 2014
Job Responsibilities:
• Handling security related documents and fire panel
• Checking and preparing reports of all incidents and accidents occurring on the site
• To Ensure all security team members are aware of threats of breach of security and act
according to their responsibilities
• Quick response in emergency and in natural calamities
• checking records of the contractors, sub contractors and suppliers
• Dealing with customers and directing them to different departments as per their issues in
absence of Customer services representative
1. COMPANY SERCO GLOBAL SERVICES FZ- LLC
Position Held Collection Officer
Work place Serco Global Services HO (DOZ)
Project Name Etisalat Collections
Visa Status Employment
Duration October 2014 to onward
Job Responsibilities:
• Making outbound calls and receiving inbound calls
• Answering inquires and questions related to pending amounts and debts
• Researching required information about customers by skip tracing using available resources
• Providing given information to customers regarding for used services and products
• Contacting and following commercial and individual customers by phone calls
• Collecting and mapping the payments on past due bills
• Creating a list of people who haven’t yet paid
• Organizing list according to RPC, WPC and PTPs, BTPs,
• Providing detail information to customers to make payments of debts in one-shot or in
installments
• Updating records of customers after telephonic conversation and making EOD report on daily
basis
Work Experience in PAKISTAN

3. 2. COMPANY SUZUKI TAXILA MOTERS TAXILA
Position Held Sales executive
Duration June 2012 to September2012
Job Responsibilities:
• Understanding automobiles by studying characteristics, capability, and features; comparing
and contrasting competitive models
• Understanding and matching customers requirement and interest to various model
• Sales of vehicles on the spot or making agreement with different banks as per the
requirement of customers
• Following, Visiting and dealing with individuals and sole proprietors
• preparing daily sales and follow-up reports
• Submitting daily activity report to sales management
3. BANK ALFALAH (LTD)
Work as an intern for Bank Alfalah Limited, Wah Cantt Rawalpindi Pakistan from June 2011 to July
2011.
Job Responsibilities:
Handled the duties of:
• Customer services representative
• Opening account
• Remittances
Training Attended:
• Knowledge of voice modulation
• Accent neutralization
• Communication skills
• Product knowledge
• Software and applications
• DPS by Dubai Police academy
Core Competencies:
• Ability to work under pressure and in busy environment
• Good interpersonal skills and ability to get on with people

4. • Good customer care skills.
• Friendly, enthusiastic and open minded
• Flexible and willing to get trained
REFRENCES:
• Noreen Murtaza (General Manager of SHELL BIRD REAL ESTATE)
Contact Number 00971-55- 338 9389
Declaration:
I hereby declare that the information furnished above is true to the best of me.