SlideShare a Scribd company logo
1 of 15
Download to read offline
Top 5 mistakes
in managing business mobility
Indosat Smart ICT conference / Oct 2014
S. Gerashchenko
What is the difference between … ?
Smart Man Wise Man
Smart man
learns from his mistakes.
Wise man
learns from
the mistakes of smart man
Mistake #1
Give cash to employees as mobile allowance
Give cash
to employees
as mobile allowance
Employees will use it
as they wish
Critical calls might not be
made as balance is low
It will NOT drive
any improvement
of productivity
Mistake #1
Give cash to employees as mobile allowance
Give cash
to employees
as mobile allowance
Employees will use it
as they wish
Critical calls might not be
made as balance is low
It will NOT drive
any improvement
of productivity
NO CASH
ALLOWANCE
provide them with
a company paid line
SOLUTION:
Mistake #2
Use prepaid or consumer offers
Use prepaid or
consumer offers
Top-up to multiple users
is a nightmare
Spend for
Business matter?
Girl
friend
Family Friends
NO BILL IN PREPAID
Total quota offered
includes
midnight bonuses NO BUSINESS TALKS
AT MIDNIGHT
Use postpaid
Top-up
End-user can change
credit limit any time. NO CONTROL
FOR BUSINESS OWNER
Mistake #2
Use prepaid or consumer offers
Use prepaid or
consumer offers
Top-up to multiple users
is a nightmare
Spend for
Business matter?
Girl
friend
Family Friends
NO BILL IN PREPAID
Total quota offered
includes
midnight bonuses NO BUSINESS TALKS
AT MIDNIGHT
Use postpaid
Top-up
End-user can change
credit limit any time. NO CONTROL
FOR BUSINESS OWNER
SOLUTION:
Provide your employees with Business offers
1. free calls between employees,
2. single bill across all fleet
3. credit limit managed by the company PIC
for the whole fleet
4. dedicated business-class customer care
Mistake #3
Let your employees use their own SIMcard
Let your employees
use their own sim
card
If sales people leave,
They will take away all customer
calls and inquires afterwards
Inefficiency
of mixed fleet and
off-net charges
Mistake #3
Let your employees use their own SIMcard
Let your employees
use their own sim
card
If sales people leave,
They will take away all customer
calls and inquires afterwards
Inefficiency
of mixed fleet and
off-net charges
SOLUTION:
Provide your employees with Business offers
1. Free calls between employees
ON SINGLE NETWORK
2. Business owns the number
and can assign to new sales person,
in case of rotation
Mistake #4
Only see mobile allowance
as a cash benefit for employee, not as a tool
Losing the opportunity to mobilize
your sales force or field force
Employees coming back to the office
to complete data entry , reporting.
mobile allowance
as a cash benefit for
employee, not as a tool
Grey time (Time in the traffic)
NOT USED
Mistake #4
Only see as mobile allowance
as a cash benefit for employee, not as a tool
Losing the opportunity to mobilize
your sales force or field force
Employees coming back to the office
to complete data entry , reporting.
mobile allowance
as a cash benefit for
employee, not as a tool
Grey time (Time in the traffic)
NOT USED
SOLUTION:
Chose a trusted partner who understand
the employee mobility and your business
End to end solution with
smart device or a tablet
Appropriate data plan
and application talking to
your internal systems via VPN
Mistake #5
Do not have BYOD policy
Company do not have a
BYOD policy
If mobile device gets lost, a lot of
company confidential information
can get compromised.
Mistake #5
Do not have BYOD policy
Company do not have a
BYOD policy
If mobile device gets lost, a lot of
company confidential information
can get compromised.
SOLUTION:
Device Management Solutions from Trusted Partner
Appropriate policy settings
from trusted partner
The features usually:
• cover password locking,
• remote wipe,
• application distribution,
• remote diagnostics.
Conclusion: you can’t go half way, either embrace the business
mobility in full with all benefits or ban mobile phone altogether
Mistakes Solutions
Give cash to employees in
form of mobile allowance
Do not give them allowance, buy them a company paid
line
Use prepaid solution or
consumer offers
Business offers come with
- free calls between employees,
- single bill across all fleet
- credit limit managed by the company for the whole
fleet
- Business owns the number and can assign to new sales
person, in case of rotation
Let them (esp. sales
people) use their own
number and sim card
Only see as a cash benefit
for employee, not as a tool
Mobilise your field force by delivering end to end
solutions
Do not have a BYOD policy Implement Device management solutions for policy
setting for password locking, remote wipe, application
distribution
Top 5 mistakes managing business mobility

More Related Content

What's hot

Key features of infoman e crm insurance renewal
Key features of infoman e crm insurance renewalKey features of infoman e crm insurance renewal
Key features of infoman e crm insurance renewalNirmal Sharma
 
Pioneer Brochure May 2014 Final Hi Res Print Ready
Pioneer Brochure May 2014 Final Hi Res Print ReadyPioneer Brochure May 2014 Final Hi Res Print Ready
Pioneer Brochure May 2014 Final Hi Res Print ReadyGary Trudgett
 
Interactive voice response
Interactive voice responseInteractive voice response
Interactive voice responseAnswerPhoneUSA
 
Financial services Sales - A smart guide to exceptional service
Financial services Sales - A smart guide to exceptional serviceFinancial services Sales - A smart guide to exceptional service
Financial services Sales - A smart guide to exceptional servicemParticle
 
Altigen Business Process Impact
Altigen Business Process ImpactAltigen Business Process Impact
Altigen Business Process ImpactKirkConvey
 
3M PF14.1-A1
3M PF14.1-A13M PF14.1-A1
3M PF14.1-A1savomir
 
3M PF17.0-B2
3M PF17.0-B23M PF17.0-B2
3M PF17.0-B2savomir
 
The Importance of Inbound Call Centers
The Importance of Inbound Call CentersThe Importance of Inbound Call Centers
The Importance of Inbound Call CentersXACT TeleSolutions
 
Improving IVR Self-Service Using Speech Analytics
Improving IVR Self-Service Using Speech AnalyticsImproving IVR Self-Service Using Speech Analytics
Improving IVR Self-Service Using Speech AnalyticsVOZIQ
 
10 Call Center Statistics To Help You Stay on Top of the Trends
 10 Call Center Statistics To Help You Stay on Top of the Trends 10 Call Center Statistics To Help You Stay on Top of the Trends
10 Call Center Statistics To Help You Stay on Top of the Trendsjincy joy
 
Why i am approaching you
Why i am approaching youWhy i am approaching you
Why i am approaching youSudip Samaddar
 
The best ever mobile service for business use
The best ever mobile service for business useThe best ever mobile service for business use
The best ever mobile service for business usemParticle
 
Decypher Connection Presentaion
Decypher Connection PresentaionDecypher Connection Presentaion
Decypher Connection Presentaion2020connection
 
IVR (Interactive Voice Response) system & technology
IVR (Interactive Voice Response) system & technologyIVR (Interactive Voice Response) system & technology
IVR (Interactive Voice Response) system & technologyVijay Sharma
 
3M PF14.1W-A1
3M PF14.1W-A13M PF14.1W-A1
3M PF14.1W-A1savomir
 
3M PF18.1-A1
3M PF18.1-A13M PF18.1-A1
3M PF18.1-A1savomir
 
5 Must Have Technologies For Today's Call Centers
5 Must Have Technologies For Today's Call Centers 5 Must Have Technologies For Today's Call Centers
5 Must Have Technologies For Today's Call Centers Kirti Khanna
 
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...Mark wolzer
 

What's hot (20)

Key features of infoman e crm insurance renewal
Key features of infoman e crm insurance renewalKey features of infoman e crm insurance renewal
Key features of infoman e crm insurance renewal
 
Pioneer Brochure May 2014 Final Hi Res Print Ready
Pioneer Brochure May 2014 Final Hi Res Print ReadyPioneer Brochure May 2014 Final Hi Res Print Ready
Pioneer Brochure May 2014 Final Hi Res Print Ready
 
Interactive voice response
Interactive voice responseInteractive voice response
Interactive voice response
 
Financial services Sales - A smart guide to exceptional service
Financial services Sales - A smart guide to exceptional serviceFinancial services Sales - A smart guide to exceptional service
Financial services Sales - A smart guide to exceptional service
 
Altigen Business Process Impact
Altigen Business Process ImpactAltigen Business Process Impact
Altigen Business Process Impact
 
Interactive voice-response-system
Interactive voice-response-systemInteractive voice-response-system
Interactive voice-response-system
 
3M PF14.1-A1
3M PF14.1-A13M PF14.1-A1
3M PF14.1-A1
 
3M PF17.0-B2
3M PF17.0-B23M PF17.0-B2
3M PF17.0-B2
 
The Importance of Inbound Call Centers
The Importance of Inbound Call CentersThe Importance of Inbound Call Centers
The Importance of Inbound Call Centers
 
Improving IVR Self-Service Using Speech Analytics
Improving IVR Self-Service Using Speech AnalyticsImproving IVR Self-Service Using Speech Analytics
Improving IVR Self-Service Using Speech Analytics
 
10 Call Center Statistics To Help You Stay on Top of the Trends
 10 Call Center Statistics To Help You Stay on Top of the Trends 10 Call Center Statistics To Help You Stay on Top of the Trends
10 Call Center Statistics To Help You Stay on Top of the Trends
 
Why i am approaching you
Why i am approaching youWhy i am approaching you
Why i am approaching you
 
The best ever mobile service for business use
The best ever mobile service for business useThe best ever mobile service for business use
The best ever mobile service for business use
 
Decypher Connection Presentaion
Decypher Connection PresentaionDecypher Connection Presentaion
Decypher Connection Presentaion
 
3M PF17
3M PF173M PF17
3M PF17
 
IVR (Interactive Voice Response) system & technology
IVR (Interactive Voice Response) system & technologyIVR (Interactive Voice Response) system & technology
IVR (Interactive Voice Response) system & technology
 
3M PF14.1W-A1
3M PF14.1W-A13M PF14.1W-A1
3M PF14.1W-A1
 
3M PF18.1-A1
3M PF18.1-A13M PF18.1-A1
3M PF18.1-A1
 
5 Must Have Technologies For Today's Call Centers
5 Must Have Technologies For Today's Call Centers 5 Must Have Technologies For Today's Call Centers
5 Must Have Technologies For Today's Call Centers
 
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...
BPO Services | Inbound Call Center | Telemarketing Outbound Call Center Outso...
 

Viewers also liked

báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gòn
báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gònbáo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gòn
báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gònbess553
 
γκιωνα Άννα Μαρία ☺
γκιωνα Άννα Μαρία ☺γκιωνα Άννα Μαρία ☺
γκιωνα Άννα Μαρία ☺nikosp1967
 
Where the World is Your Classroom: International Study and Travel Programs
Where the World is Your Classroom: International Study and Travel ProgramsWhere the World is Your Classroom: International Study and Travel Programs
Where the World is Your Classroom: International Study and Travel ProgramsACBSP Global Accreditation
 
34666 f40a745798ce785705a5ff9943970a34
34666 f40a745798ce785705a5ff9943970a3434666 f40a745798ce785705a5ff9943970a34
34666 f40a745798ce785705a5ff9943970a34robinbad123100
 
Juan Succar - The Formation of Humanity in Future Leaders
Juan Succar - The Formation of Humanity in Future LeadersJuan Succar - The Formation of Humanity in Future Leaders
Juan Succar - The Formation of Humanity in Future LeadersACBSP Global Accreditation
 
Blended Teaching for Graduate Business Education Excellence
Blended Teaching for Graduate Business Education ExcellenceBlended Teaching for Graduate Business Education Excellence
Blended Teaching for Graduate Business Education ExcellenceACBSP Global Accreditation
 
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...ACBSP Global Accreditation
 
Subsea thermal insulation material market worth $142.30 million by 2019
Subsea thermal insulation material market worth $142.30 million by 2019Subsea thermal insulation material market worth $142.30 million by 2019
Subsea thermal insulation material market worth $142.30 million by 2019Kailas S
 

Viewers also liked (12)

báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gòn
báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gònbáo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gòn
báo giá dịch vụ giúp việc theo giờ giá rẻ nhất ở sài gòn
 
My freeocr
My freeocrMy freeocr
My freeocr
 
γκιωνα Άννα Μαρία ☺
γκιωνα Άννα Μαρία ☺γκιωνα Άννα Μαρία ☺
γκιωνα Άννα Μαρία ☺
 
Ahmar_Abrar
Ahmar_AbrarAhmar_Abrar
Ahmar_Abrar
 
CV_MUNIR ST
CV_MUNIR STCV_MUNIR ST
CV_MUNIR ST
 
Capella's Accreditation Partnership
Capella's Accreditation PartnershipCapella's Accreditation Partnership
Capella's Accreditation Partnership
 
Where the World is Your Classroom: International Study and Travel Programs
Where the World is Your Classroom: International Study and Travel ProgramsWhere the World is Your Classroom: International Study and Travel Programs
Where the World is Your Classroom: International Study and Travel Programs
 
34666 f40a745798ce785705a5ff9943970a34
34666 f40a745798ce785705a5ff9943970a3434666 f40a745798ce785705a5ff9943970a34
34666 f40a745798ce785705a5ff9943970a34
 
Juan Succar - The Formation of Humanity in Future Leaders
Juan Succar - The Formation of Humanity in Future LeadersJuan Succar - The Formation of Humanity in Future Leaders
Juan Succar - The Formation of Humanity in Future Leaders
 
Blended Teaching for Graduate Business Education Excellence
Blended Teaching for Graduate Business Education ExcellenceBlended Teaching for Graduate Business Education Excellence
Blended Teaching for Graduate Business Education Excellence
 
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...
Fara Zakery and Behnaz Quigley - Strategies Developed by a Public and a Priva...
 
Subsea thermal insulation material market worth $142.30 million by 2019
Subsea thermal insulation material market worth $142.30 million by 2019Subsea thermal insulation material market worth $142.30 million by 2019
Subsea thermal insulation material market worth $142.30 million by 2019
 

Similar to Top 5 mistakes managing business mobility

Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015DMI
 
Becoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMBecoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMProduct School
 
Becoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMBecoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMProduct School
 
The Definitive Guide to Automated IVR Phone Surveys
The Definitive Guide to Automated IVR Phone SurveysThe Definitive Guide to Automated IVR Phone Surveys
The Definitive Guide to Automated IVR Phone SurveysDialogTech
 
Customer Success Manager - CS Introduction
Customer Success Manager - CS IntroductionCustomer Success Manager - CS Introduction
Customer Success Manager - CS IntroductionQais Ammari
 
Mobile Point of Sale with iOS
Mobile Point of Sale with iOSMobile Point of Sale with iOS
Mobile Point of Sale with iOSOliver Grave
 
Mahindra Comviva_Anonymous Calling Solution.pptx
Mahindra Comviva_Anonymous Calling Solution.pptxMahindra Comviva_Anonymous Calling Solution.pptx
Mahindra Comviva_Anonymous Calling Solution.pptxArunGupta804157
 
How To Prepare Contact Centre For Peak Times
How To Prepare Contact Centre For Peak TimesHow To Prepare Contact Centre For Peak Times
How To Prepare Contact Centre For Peak TimesSaurabh Sharma
 
7 steps to successful telemarketing calls
7 steps to successful telemarketing calls7 steps to successful telemarketing calls
7 steps to successful telemarketing callsGo4customer
 
The future of the contact centre
The future of the contact centreThe future of the contact centre
The future of the contact centreGeorgetteJames
 
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...SUDHᾹMRIT
 
Increase your per agent in-debt revenue
Increase your per agent in-debt revenue Increase your per agent in-debt revenue
Increase your per agent in-debt revenue Swagata Kumar
 
Where's the win/win in retail banking?
Where's the win/win in retail banking?Where's the win/win in retail banking?
Where's the win/win in retail banking?Foolproof
 
Dansk i ts sikkerhedskonference 2012 kim aarenstrup
Dansk i ts sikkerhedskonference 2012   kim aarenstrupDansk i ts sikkerhedskonference 2012   kim aarenstrup
Dansk i ts sikkerhedskonference 2012 kim aarenstrupKim Aarenstrup
 
UPK - Universal Pass Key General Overview
UPK - Universal Pass Key General OverviewUPK - Universal Pass Key General Overview
UPK - Universal Pass Key General OverviewUniversalPassKey
 
#EPICFAIL: The biggest mistakes with mobile initiatives and how to avoid them
#EPICFAIL:  The biggest mistakes with mobile initiatives and how to avoid them #EPICFAIL:  The biggest mistakes with mobile initiatives and how to avoid them
#EPICFAIL: The biggest mistakes with mobile initiatives and how to avoid them Chris Pepin
 
The Lean Data Field Guide by Acumen
The Lean Data Field Guide by AcumenThe Lean Data Field Guide by Acumen
The Lean Data Field Guide by AcumenMobile Surveys Inc.
 
Singlife Philippines – Insurer Innovation Award 2023
Singlife Philippines – Insurer Innovation Award 2023Singlife Philippines – Insurer Innovation Award 2023
Singlife Philippines – Insurer Innovation Award 2023The Digital Insurer
 

Similar to Top 5 mistakes managing business mobility (20)

Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015
 
Becoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMBecoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PM
 
M2 works
M2 worksM2 works
M2 works
 
Becoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PMBecoming a Product Entrepreneur by Zalando Sr PM
Becoming a Product Entrepreneur by Zalando Sr PM
 
The Definitive Guide to Automated IVR Phone Surveys
The Definitive Guide to Automated IVR Phone SurveysThe Definitive Guide to Automated IVR Phone Surveys
The Definitive Guide to Automated IVR Phone Surveys
 
Customer Success Manager - CS Introduction
Customer Success Manager - CS IntroductionCustomer Success Manager - CS Introduction
Customer Success Manager - CS Introduction
 
Mobile Point of Sale with iOS
Mobile Point of Sale with iOSMobile Point of Sale with iOS
Mobile Point of Sale with iOS
 
Mahindra Comviva_Anonymous Calling Solution.pptx
Mahindra Comviva_Anonymous Calling Solution.pptxMahindra Comviva_Anonymous Calling Solution.pptx
Mahindra Comviva_Anonymous Calling Solution.pptx
 
How To Prepare Contact Centre For Peak Times
How To Prepare Contact Centre For Peak TimesHow To Prepare Contact Centre For Peak Times
How To Prepare Contact Centre For Peak Times
 
7 steps to successful telemarketing calls
7 steps to successful telemarketing calls7 steps to successful telemarketing calls
7 steps to successful telemarketing calls
 
CRM unit 1.docx
CRM unit 1.docxCRM unit 1.docx
CRM unit 1.docx
 
The future of the contact centre
The future of the contact centreThe future of the contact centre
The future of the contact centre
 
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...
Service Catalogue | Bulk SMS | BULK EMAIL | IVR | Social Media | Sudhamrit So...
 
Increase your per agent in-debt revenue
Increase your per agent in-debt revenue Increase your per agent in-debt revenue
Increase your per agent in-debt revenue
 
Where's the win/win in retail banking?
Where's the win/win in retail banking?Where's the win/win in retail banking?
Where's the win/win in retail banking?
 
Dansk i ts sikkerhedskonference 2012 kim aarenstrup
Dansk i ts sikkerhedskonference 2012   kim aarenstrupDansk i ts sikkerhedskonference 2012   kim aarenstrup
Dansk i ts sikkerhedskonference 2012 kim aarenstrup
 
UPK - Universal Pass Key General Overview
UPK - Universal Pass Key General OverviewUPK - Universal Pass Key General Overview
UPK - Universal Pass Key General Overview
 
#EPICFAIL: The biggest mistakes with mobile initiatives and how to avoid them
#EPICFAIL:  The biggest mistakes with mobile initiatives and how to avoid them #EPICFAIL:  The biggest mistakes with mobile initiatives and how to avoid them
#EPICFAIL: The biggest mistakes with mobile initiatives and how to avoid them
 
The Lean Data Field Guide by Acumen
The Lean Data Field Guide by AcumenThe Lean Data Field Guide by Acumen
The Lean Data Field Guide by Acumen
 
Singlife Philippines – Insurer Innovation Award 2023
Singlife Philippines – Insurer Innovation Award 2023Singlife Philippines – Insurer Innovation Award 2023
Singlife Philippines – Insurer Innovation Award 2023
 

Top 5 mistakes managing business mobility

  • 1. Top 5 mistakes in managing business mobility Indosat Smart ICT conference / Oct 2014 S. Gerashchenko
  • 2. What is the difference between … ? Smart Man Wise Man
  • 3. Smart man learns from his mistakes. Wise man learns from the mistakes of smart man
  • 4. Mistake #1 Give cash to employees as mobile allowance Give cash to employees as mobile allowance Employees will use it as they wish Critical calls might not be made as balance is low It will NOT drive any improvement of productivity
  • 5. Mistake #1 Give cash to employees as mobile allowance Give cash to employees as mobile allowance Employees will use it as they wish Critical calls might not be made as balance is low It will NOT drive any improvement of productivity NO CASH ALLOWANCE provide them with a company paid line SOLUTION:
  • 6. Mistake #2 Use prepaid or consumer offers Use prepaid or consumer offers Top-up to multiple users is a nightmare Spend for Business matter? Girl friend Family Friends NO BILL IN PREPAID Total quota offered includes midnight bonuses NO BUSINESS TALKS AT MIDNIGHT Use postpaid Top-up End-user can change credit limit any time. NO CONTROL FOR BUSINESS OWNER
  • 7. Mistake #2 Use prepaid or consumer offers Use prepaid or consumer offers Top-up to multiple users is a nightmare Spend for Business matter? Girl friend Family Friends NO BILL IN PREPAID Total quota offered includes midnight bonuses NO BUSINESS TALKS AT MIDNIGHT Use postpaid Top-up End-user can change credit limit any time. NO CONTROL FOR BUSINESS OWNER SOLUTION: Provide your employees with Business offers 1. free calls between employees, 2. single bill across all fleet 3. credit limit managed by the company PIC for the whole fleet 4. dedicated business-class customer care
  • 8. Mistake #3 Let your employees use their own SIMcard Let your employees use their own sim card If sales people leave, They will take away all customer calls and inquires afterwards Inefficiency of mixed fleet and off-net charges
  • 9. Mistake #3 Let your employees use their own SIMcard Let your employees use their own sim card If sales people leave, They will take away all customer calls and inquires afterwards Inefficiency of mixed fleet and off-net charges SOLUTION: Provide your employees with Business offers 1. Free calls between employees ON SINGLE NETWORK 2. Business owns the number and can assign to new sales person, in case of rotation
  • 10. Mistake #4 Only see mobile allowance as a cash benefit for employee, not as a tool Losing the opportunity to mobilize your sales force or field force Employees coming back to the office to complete data entry , reporting. mobile allowance as a cash benefit for employee, not as a tool Grey time (Time in the traffic) NOT USED
  • 11. Mistake #4 Only see as mobile allowance as a cash benefit for employee, not as a tool Losing the opportunity to mobilize your sales force or field force Employees coming back to the office to complete data entry , reporting. mobile allowance as a cash benefit for employee, not as a tool Grey time (Time in the traffic) NOT USED SOLUTION: Chose a trusted partner who understand the employee mobility and your business End to end solution with smart device or a tablet Appropriate data plan and application talking to your internal systems via VPN
  • 12. Mistake #5 Do not have BYOD policy Company do not have a BYOD policy If mobile device gets lost, a lot of company confidential information can get compromised.
  • 13. Mistake #5 Do not have BYOD policy Company do not have a BYOD policy If mobile device gets lost, a lot of company confidential information can get compromised. SOLUTION: Device Management Solutions from Trusted Partner Appropriate policy settings from trusted partner The features usually: • cover password locking, • remote wipe, • application distribution, • remote diagnostics.
  • 14. Conclusion: you can’t go half way, either embrace the business mobility in full with all benefits or ban mobile phone altogether Mistakes Solutions Give cash to employees in form of mobile allowance Do not give them allowance, buy them a company paid line Use prepaid solution or consumer offers Business offers come with - free calls between employees, - single bill across all fleet - credit limit managed by the company for the whole fleet - Business owns the number and can assign to new sales person, in case of rotation Let them (esp. sales people) use their own number and sim card Only see as a cash benefit for employee, not as a tool Mobilise your field force by delivering end to end solutions Do not have a BYOD policy Implement Device management solutions for policy setting for password locking, remote wipe, application distribution