More Related Content
Similar to Chat with us Updated
Similar to Chat with us Updated (20)
Chat with us Updated
- 1. © 2015 Flipkart. All rights reserved.
Chat with us
Connect with us in real time
- 2. © 2015 Flipkart. All rights reserved.
Learning Objectives
After completing this tutorial, you will be able to:
• Use Live Chat easily
- 3. © 2015 Flipkart. All rights reserved.
Chat with us – Getting Started
Step 1: Click on ‘Contact
Seller Support’ to get
started
- 4. © 2015 Flipkart. All rights reserved.
Chat with us – Getting Started
Step 2: Click on ‘Chat
with us’ to start the chat
Note: You can connect with us through Live Chat seven days a
week (Monday to Sunday), from 10 a.m. to 7 p.m.
- 5. © 2015 Flipkart. All rights reserved.
Chat with us – Getting Started
A seller support executive
will be assigned to chat
with you
- 6. © 2015 Flipkart. All rights reserved.
Typing Your Queries
Step 3: Type your query here
Once you are connected, you will
receive a message from us
- 7. © 2015 Flipkart. All rights reserved.
Typing Your Queries
Your message will be displayed here
in the chat box along with your
seller ID
- 8. © 2015 Flipkart. All rights reserved.
Uploading Files
Step 5: Click here to choose the file
you want to attach
Step 4: If you want to attach a
file, click here
- 9. © 2015 Flipkart. All rights reserved.
Uploading Files
You will receive a notification
on the file upload
- 10. © 2015 Flipkart. All rights reserved.
Mute Sound
Step 6:In case you would
like to turn off the chat
sounds, click here
- 11. © 2015 Flipkart. All rights reserved.
Print Chat History
Step 7:Do you want to save your
chat history for future reference?
Click here
- 12. © 2015 Flipkart. All rights reserved.
Signing Out
Step 8:Are all your queries
resolved? Click here to
disconnect from chat
- 13. © 2015 Flipkart. All rights reserved.
Signing Out
You will receive a notification upon
disconnecting from chat
Step 9: Click here to close the chat
box and to send your feedback on
the chat session
- 14. © 2015 Flipkart. All rights reserved.
Summary
Congratulations! You have completed the tutorial on ‘Live
Chat’. Now you will be able to:
• Get in touch with us in real time and resolve your queries easily
- 15. © 2015 Flipkart. All rights reserved.
Questions?
Contact Seller Support for any issues/queriesDoing Business