1. Mohamed Essam Eldin Ahmed
Nationality: EGYPTIAN
Marital Status: Single
Birth date: 27/1/1993
E-mail: Mohamedessam7723@yahoo.com
Career objective
To work in a well-established growing organization or company where my
experience and academic background can be applied and that would enhance and
develop my skills
Education
 Bachelor Of Commerce at Accounting and financial transactions
Ain Shams University, July 2013, Good grade.
Training;
 Chalhoub Group Company at participation in shopping with experts
 Customer service
 Cairo commercial syndicate and A.M.I.S at Fundamentals of financial
Accounting and Practical applications
 Abdullah Ibrahim office at manual accounting
 Egypt Air Company at Department of Review and follow-up.
Courses;
 English language course in Berlitz.
 Human resources Course in Faculty of commerce.
 English language course in not course

2. .
Work Experience
"Mac Company For Trading Business " Retails Department"
Michael Kors Brand "From July 2013 till Now"
Working as a Sales Executive
Dealing with all customers from all cutleries and nationalities.
 Serving high value and diamond customers
Handling complaints and Exceed customer expectations and
satisfaction.
Managing the store's KPIs.
Have a good skills in (VM(
Receiving Shipments.
Well-known with fashions and all products in store.
"Mac Company For Trading Business " Retails Department"
Lacoste Brand "From Oct 2012 till June 2013"
Working as a Sales Executive.
Dealing with all customers from all cutleries and nationalities.
Handling assigned tasks on time scheduled.
Support any colleague while working and support Retail manager.
Exceeded monthly quarterly sales goals
Receiving Shipments.

 Working as accountant at Abdullah Ibrahim office {for
7month{
Working as Secretary at the Arab Organization for
Industrialization
)AOL) "From 2009 till 2011"

3. Established good working Relationships with clients.
Improved customer service satisfaction.
Improved support service level.
Developed new quality standards for better quality performance
And reliability .
Skills
Computer skills;
 Excellent in using windows, XP, Vista, 7 and all relevant software.
 Very good in using MS Office " Word, Excel, outlook and Power point "
 Professional in using the internet and all its peripherals.
 Good knowledge about computer care, printing , web browsing and
Online research.
 Retail power
 POS
Language skills;
 Bilingual ( English "good" , Arabic "native" )
Personal skills;
 Good Leadership, Communication, Negotiation and Presentation Skills.
 Written and Verbal communication skills..
 Ability to work under pressure and the instructions of superiors
 Good ability to use persuasive
 Good dealing with different kind of people
 Extremely productive in a high volume , high stress , environment
 Ready for hard work.
 Able to work in teamwork and individually as well.
Ethics and behaviors:

4. Decent – Respectful – Responsible – Passion to learn – Learning fast–
Cooperative – Patient – Team worker – Sociable – Like to help people
References
Available Upon Request.