3. “A process or approach which attempts to consolidate all
of a company's departments and functions into a single
computer system that services each department's
specific needs.”
4. During the 1960’s, Inventory Control was the main focus.
ERP term first employed by research firm Gartner Group (1990)
as extension of MRP
ERP= MRP II + Other Functions
In the 1980's the concept of MRP-II evolved.
ERP systems had a boost in sales in the ‘90s due to the Y2K
problem
ERP II-next generation ERP systems
5. Why Make the Transition?
Inventory Reduction
Improved Cash Management
Increased Revenue and Profits
Reduced Transportation and Logistics Costs
Reduced Information Technology (IT) Costs
6. Customer satisfaction
Business development-new areas, products and services
Ability to face competition
Efficient processes to push the company to top gear
Present software does not meet business needs
Legacy systems difficult to maintain, Y2K problem and Euro Currency
Obsolete hardware/software-difficult to maintain
7. Five major reasons why companies
undertake ERP
Integrate Financial Information
Integrate customer order information
Standardize and speed up manufacturing
processes
Reduce inventory
Standardize HR
information
8. Modules Of an ERP
Customer Relationship Management
Manages the enterprise's relationship with its customers
Human Resource Management
Streamlines the management of human resources and human capitals.
Finance and management
Gather financial data from various functional departments
Supply chain management
Includes the controlling the direction of resource movement
Sales
Implements functions of order placement, scheduling etc
Marketing
ERP marketing module supports lead generation, mailing
campaign and more.
9. Implementing
Enterprise Resource Planning
The six main steps of an ERP project:
• Vendor Selection
• Business Strategy Formation
• Application Configuration
• Testing and End-user Acceptance
• Training
• Rollout
11. The Benefits of ERP
Visibility on all operations and future path.
Paperless work environment
Performs ‘what if’ scenarios and analysis
Ability of the Company to Optimize Newer Technologies and Products
Y2K Compliant Systems without Rewriting Legacy Code
Consolidation and Centralization of Corporate Data
Abundance of Tools and Services
12. More benefits…
Identifying faults and planning improvements
Creates a plan automatically that guarantees there will be no violation of
resource constraints
Provides an ideal platform to perform businesses globally and regionally.
Support and Upgrades from Vendors; better Inventory management
13. Hidden Costs of ERP
Training
Integration and testing
Customization
Data conversion
14. Calculating Return on Investment (ROI)
Obtaining Support from Major Executives and Third
Parties
Major Business Process Reengineering (BPR)
ERP Is Cost Prohibitive
Scope Creep
Difficulty of Training End Users
15. How ERP Is Evolving
Extended ERP
Inclusion of Sales-force Automation Applications and
Supply Chain Management Software
Outsourcing ERP
17. Market Leaders
•SAP and Oracle are the top two ERP
vendors
•SAP rank highest by capturing 32%-
39% of the market
18. Local Perspective
Large non-government – most use ERP,
Large government – very few use ERP,
Medium non-government – 20% approx.
Medium government – 5% approx.
Small non-government and small government – near to none.
ERP’s used locally
Jaffer Brothers, Mobilink, Shell, IBA, Tapal, Unilever, PIA, UBL, Civil
Aviation, Siemens etc.
19. Interview with Jaffer Brothers
• ERP uses a single database. Did the database ever crash? And do
you have any backups?
“I h a v e n e v e r s e e n o n e c r a s h . Bu t we
h a v e s t r o n g Di s a s t e r Re c o v e r y
Ma n a g e me n t P l a n s i n p l a c e i n
c a s e o f a n y d i s a s t e r s u c h a s b o mb
b l a s t , n a t u r a l c a l a mi t i e s ,
v i r u s e s a n d o t h e r n e t wo r k
p r o b l e m s .”
• Are people resistant to the new ERP systems? How do you
overcome that challenge?
“P e o p l e a r e r e l u c t a n t t o u s e n e w
ERP s o l u t i o n s , wh i c h i s a n a t u r a l
h u ma n b e h a v i o r . N o w f o r t h i s w e
20. Facts on ERP
61.25% of ERP implementation projects fail.
50% of ERP software projects are terminated somewhere along the
implementation process.
75% are rated poor by the users (of those that are implemented and
reached the operational phase)
6% out of 500 companies felt that
there ERP systems were effective.
Among 63 companies surveyed
the average TCO was $15 million