1. 2018 Health Solutions
Technology Industry Survey
Insights into Emerging Benefit Trends
The technology sector as a whole has unique attributes and needs related to
benefits. We observed that benefit strategies, offerings, and programs vary
widely by company categories such as Hardware vs. Software and New vs.
Established companies.
• 69% of tech firms are offering wellbeing programs and cover the different
wellbeing dimensions to varying degrees
• Hardware employers are more likely to address all four dimensions of
wellbeing than their peers
• Software and Other firms are more likely to dedicate current and future
resources to new wellbeing program—suggesting greater acknowledgment
that this is an area for growth
Benefits strategies and offerings vary
by technology subsector group and by
company size and age.
Benefit areas such as wellbeing, workplace
flexibility, value-added services, and paid-
time-off programs continue to be a focus.
Technology employers provide higher overall
subsidy levels of 81%, compared with 79% for
employers at large.
The medical Per Employee Per Year (PEPY) cost for technology companies is
almost 7% higher than All Employers benchmarks. This is potentially due to a
high concentration of employees in high health cost areas such as California,
Texas, and New York, and to generous plan designs.
Aon’s Technology Industry Survey (Average)
Interest in new entrants in the health space, but
continued use of traditional benefit models and
vendors for most employers.
Health Plan Models
2%
Concierge
Model Case/
Disease
Management
4%
Concierge
Model
Customer
Care
4%
Other
2%4%4%
Traditional Model
with Health Plans90%
90%
Wellbeing Dimensions Represented
65%
36%
HVI-All Employers
Company Subsidy
(% of Premium)
Total Cost
(PEPY)
Company Contributions
($PEPY)
Employee Contributions
($PEPY)
All Types
PPO
HMO/EPO
CDHP
• 44% of all respondents offer flextime, however
50% of Software firms and Small employers offer it
• Within the working virtually 100% of the time
category, Software, New Tech firms, and Large
employers are leading the way.
Perquisites - Flexible Work Arrangements
11%
9%
4%
4%
9%
20% of technology firms, mainly
in the Software industry, offer
unlimited PTO schedules.
Overall higher costs and a higher level of
benefits in the technology sector when
compared to employers in other sectors.
Plan designs for technology firms are
3% higher in Actuarial Value than All
Employer benchmarks.
20%
3%
$12,269
$13,117
$14,396
$13,296
$12,354
$1,880
$2,697
$3,194
$2,592
$2,579
$10,390
$10,420
$11,202
$10,704
$9,775
85%
79%
78%
81%
79%
Financial Wellbeing 44%
Physical Wellbeing 64%
Emotional Wellbeing 62%
Social Wellbeing 51%
Other 2%
Planning to Offer in Future 4%
60%
49%
44%
Summer Hours
Compressed Workweek
Phased Retirement
Job Sharing
Other
Working Virtually (<100% of time)
Part-time Employment
Flextime
Working Virtually (100% of time)
Phased Return From Leave
38%
13%