1. Zachary A Norman
EDUCATION
Indiana University, KelleySchool ofBusiness - Indianapolis,IN ExpectedGraduation May 2017
Bachelor of Science in Business GPA: 3.216 / 4
Majors: Business Management and Human Resources Management
WORK EXPERIENCE
Merrill LynchWealthManagement – Carmel,IN August2016 – Current
Investment AnalystIntern
 Assisted in the management of numerous client portfolios through daily monitoring of holdings.
 Performed thorough research on prospective companies and investments to satisfy diverse client
need and risk profiles
 Maintained client relationships and communication on a weekly basis through utilization of current
CRM software
Animal ManagementSystems - Noblesville,IN May 2013 – Current
Wildlife Technician
 Constructed excel models to aid in forecasting, scheduling, and tracking client projects
 Collaborated with owner to develop new training programs to reduce onboarding time of new
employees
 Earned outstanding performance reviews based upon customer input and overall performance
 Worked closely with the owner to develop more efficient methods of work while maintaining the
work ethic desired from the company
 Maintained excellent client relations in order to proactively solve problems and createlifetime
customers
AdrienesFlowersAndGifts - Noblesville,IN February 2013 – Current
Delivery Driver/Dispatcher
 Managed a fleet of vehicles, delivering up to 100 orders daily
 Communicated with other drivers regarding delivery times and navigation to the different stops
 Coordinated delivery times and routes to ensure delivery in a timely and efficient manor
 Trained new drivers regarding efficiency and timeliness of deliveries, while following company
policies
 Fielded customer calls and continued company tradition of excellent customer service
COMMUNITY INVOLVEMENT
Indiana University – Indianapolis, IN
Tutor April 2014 – May 2015
 Assited struggling colleagues with accounting principles for 3-5 hours weekly
 Offered assistance in math related courses to fellow classmates
Habitat for Humanity - Hamilton County, IN May 2013 – Current
Volunteer
 Involved in several home building projects over past 2 years
 Frequently attend member events and projects as work/school schedule allows
AWARDS
 Deans List for Academic Excellence Fall 2013 – Spring 2016
 Perfect Attendance and Timeliness May 2013 – Current
zanorman@umail.iu.edu
(317) 775-3731
19573 Tradewinds Dr. Noblesville, IN