Zachary Norman is a student at Indiana University expected to graduate in May 2017 with degrees in Business Management and Human Resources Management. He has work experience in investment analysis, wildlife management, and delivery dispatching. He maintains a 3.2 GPA and volunteers with Habitat for Humanity. Norman seeks to apply his education and work experience in a career in business management or human resources.

1. Zachary A Norman
EDUCATION
Indiana University, KelleySchool ofBusiness - Indianapolis,IN ExpectedGraduation May 2017
Bachelor of Science in Business GPA: 3.216 / 4
Majors: Business Management and Human Resources Management
WORK EXPERIENCE
Merrill LynchWealthManagement – Carmel,IN August2016 – Current
Investment AnalystIntern
 Assisted in the management of numerous client portfolios through daily monitoring of holdings.
 Performed thorough research on prospective companies and investments to satisfy diverse client
need and risk profiles
 Maintained client relationships and communication on a weekly basis through utilization of current
CRM software
Animal ManagementSystems - Noblesville,IN May 2013 – Current
Wildlife Technician
 Constructed excel models to aid in forecasting, scheduling, and tracking client projects
 Collaborated with owner to develop new training programs to reduce onboarding time of new
employees
 Earned outstanding performance reviews based upon customer input and overall performance
 Worked closely with the owner to develop more efficient methods of work while maintaining the
work ethic desired from the company
 Maintained excellent client relations in order to proactively solve problems and createlifetime
customers
AdrienesFlowersAndGifts - Noblesville,IN February 2013 – Current
Delivery Driver/Dispatcher
 Managed a fleet of vehicles, delivering up to 100 orders daily
 Communicated with other drivers regarding delivery times and navigation to the different stops
 Coordinated delivery times and routes to ensure delivery in a timely and efficient manor
 Trained new drivers regarding efficiency and timeliness of deliveries, while following company
policies
 Fielded customer calls and continued company tradition of excellent customer service
COMMUNITY INVOLVEMENT
Indiana University – Indianapolis, IN
Tutor April 2014 – May 2015
 Assited struggling colleagues with accounting principles for 3-5 hours weekly
 Offered assistance in math related courses to fellow classmates
Habitat for Humanity - Hamilton County, IN May 2013 – Current
Volunteer
 Involved in several home building projects over past 2 years
 Frequently attend member events and projects as work/school schedule allows
AWARDS
 Deans List for Academic Excellence Fall 2013 – Spring 2016
 Perfect Attendance and Timeliness May 2013 – Current
zanorman@umail.iu.edu
(317) 775-3731
19573 Tradewinds Dr. Noblesville, IN