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Ergonomics and Human Factors
Fundamentals:
An Introduction
Dr. Sanjib Kumar Das, PhD
 ‘Ergonomics’ : derived from Greek words ergo (work)
and nomos (laws)
 Ergonomics is the study of natural laws of governing work.
 This field of study addresses the issues at the human
machine interface.
 Human factors engineering and human factors, close
synonyms in U.S.
 Ergonomics For
 Right fit
 Improved performance
 Better Quality of life
Definition
Ergonomics (or Human Factors) is the scientific discipline
concerned with the understanding of interactions among
humans and other elements of a system, and the profession
that applies theory, principles, data and methods to design in
order to optimize human well being and overall system
performance.
Ergonomists contribute to the design and evaluation of tasks,
jobs, products, environments and systems in order to make
them compatible with the needs, abilities and limitations of
people.
(International Ergonomics Association)
person Task,
m/c
environment
Man Machine Environment (MME) System
MME System
person task
environment
organization workstation
Domains of Ergonomics
 Physical ergonomics
 Cognitive ergonomics
 Organizational ergonomics
(International Ergonomics Association)
Evaluation of physical work
Energy input out put balance
Work method
Motion study
(for identifying MSD risk
factor)
Production study
Efficiency
Quality
Anthropometry
Work posture
OWAS
RULA
REBA
Body discomfort Ergo-risk evaluation
OWAS: Analysis of postural load during work
RULA: Rapid upper limb assessment
REBA: Rapid entire body assessment
Objectives
To enhance the efficiency and effectiveness with
which the work and other activities are carried
out.
To enhance the certain human values, including
improved safety, reduced fatigue & stress,
increased comfort, greater user expectation,
increased job satisfaction and improve quality of
life.
Ergonomic Applications: designErgonomic Applications: design
 Vehicle Seat
Contour
 Computer
Keyboards
 Work Station Design
 Furniture Design
Applications: work and product safetyApplications: work and product safety
 Risk Factor Analysis
 Work Site Analysis
 Accident Surveillance
 Task Analysis
 Work Capacity Assessment
The Best Way to Lift Bricks
Frank and Lillian Gilbreth: “…to lift 90 pounds
of brick at a time is most advantageous
physiologically as well as economically …”
Bricks/Lift 1 18 24
Weight/Lift (lbs) 5 90 120
Work/Hour (kcal) 520 285 450
Bricks/Hour 250 600 300
“Human Factors” in Design
Optimal Procedure
1. User Orientation: Design and application of tools,
procedures, and systems must be user-oriented, rather
than just “task” oriented
2. Diversity: Recognition of diversity in human
capabilities and limitations, rather than “stereotyping”
workers/users
3. Effect on Humans: Tools, procedures, and systems are
not “inert”, but do influence human behavior and well-
being
Ergonomics doctrine: Six Pillars of
Ergonomic Design
Sanders M. S., and McCormick E. J.,1993
4. Objective Data: Empirical information and
evaluation is key in design process, rather than just
use of “common sense”
5. Scientific Method: test and retest hypothesis with
real data, rather than “anecdotal” evidence or
“good estimates”
6. Systems: object, procedures, environments, and
people are interconnected, affect one another, and
do not exist in “isolation”
Sanders M. S., and McCormick E. J.,1993
Ergonomics doctrine: Six Pillars of
Ergonomic Design
Ergonomics - basic
framework
Ergonomics - basic
framework
Working Capacity
Task OutcomeWork Design
Task Demands
Working capacityWorking capacity
 Age
 Sex
 Selection
 Training
 Lifestyle
 Motivation
 Adaptive Reserves
Ergonomics: work design and
adaptation
Ergonomics: work design and
adaptation
 Task Design
 Systems Design
 Product Design
 Workstation Design
 Interface Design
 Information Design
 Environment Design
1. NOT just applying “universal” checklists
and guidelines blindly
2. NOT using oneself as the model for design
since there is diversity and variation
3. NOT just using common sense since must
be based on real data and information
What is not Ergonomics?
Development of Ergonomics
 1950s: Military Ergonomics
 1960s: Industrial Ergonomics
 1970s: Consumer product Ergonomics
 1980s: Human-computer interaction and
software Ergonomics
 1990s: Cognitive Ergonomics and organization
Ergonomics
 2000s: Global communication, internet, and
virtual collaboration
 Next:?
Emerging Areas in Ergonomics:
Six Sigma and Ergonomics
Remove variability from process inputs to yield defect-
free outputs.
If people are involved in the process, the specific tasks
they perform are considered inputs.
Poor site lines, awkward postures, excessive exposure
to force, repetition, and vibration, all contribute to
input variability.
Ergonomics applies information about human
capabilities to minimize variability.
Ergonomics in the DMAIC Process
Thank You
Dr. Sanjib Kumar Das, MPT (Musculoskeletal),
Fellow (PhD) NITIE- Ergonomics & Human Factors,
Mail: sanjib_bpt@yahoo.co.in
Contact No.: +91 8879485847
India

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Ergonomics and Human Factors Fundamentals: An introduction

  • 1. Ergonomics and Human Factors Fundamentals: An Introduction Dr. Sanjib Kumar Das, PhD
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.  ‘Ergonomics’ : derived from Greek words ergo (work) and nomos (laws)  Ergonomics is the study of natural laws of governing work.  This field of study addresses the issues at the human machine interface.  Human factors engineering and human factors, close synonyms in U.S.  Ergonomics For  Right fit  Improved performance  Better Quality of life
  • 12.
  • 13. Definition Ergonomics (or Human Factors) is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design in order to optimize human well being and overall system performance. Ergonomists contribute to the design and evaluation of tasks, jobs, products, environments and systems in order to make them compatible with the needs, abilities and limitations of people. (International Ergonomics Association)
  • 14. person Task, m/c environment Man Machine Environment (MME) System
  • 16.
  • 17. Domains of Ergonomics  Physical ergonomics  Cognitive ergonomics  Organizational ergonomics (International Ergonomics Association)
  • 18.
  • 19.
  • 20. Evaluation of physical work Energy input out put balance Work method Motion study (for identifying MSD risk factor) Production study Efficiency Quality Anthropometry Work posture OWAS RULA REBA Body discomfort Ergo-risk evaluation OWAS: Analysis of postural load during work RULA: Rapid upper limb assessment REBA: Rapid entire body assessment
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Objectives To enhance the efficiency and effectiveness with which the work and other activities are carried out. To enhance the certain human values, including improved safety, reduced fatigue & stress, increased comfort, greater user expectation, increased job satisfaction and improve quality of life.
  • 27.
  • 28. Ergonomic Applications: designErgonomic Applications: design  Vehicle Seat Contour  Computer Keyboards  Work Station Design  Furniture Design
  • 29. Applications: work and product safetyApplications: work and product safety  Risk Factor Analysis  Work Site Analysis  Accident Surveillance  Task Analysis  Work Capacity Assessment
  • 30. The Best Way to Lift Bricks Frank and Lillian Gilbreth: “…to lift 90 pounds of brick at a time is most advantageous physiologically as well as economically …” Bricks/Lift 1 18 24 Weight/Lift (lbs) 5 90 120 Work/Hour (kcal) 520 285 450 Bricks/Hour 250 600 300 “Human Factors” in Design Optimal Procedure
  • 31. 1. User Orientation: Design and application of tools, procedures, and systems must be user-oriented, rather than just “task” oriented 2. Diversity: Recognition of diversity in human capabilities and limitations, rather than “stereotyping” workers/users 3. Effect on Humans: Tools, procedures, and systems are not “inert”, but do influence human behavior and well- being Ergonomics doctrine: Six Pillars of Ergonomic Design Sanders M. S., and McCormick E. J.,1993
  • 32. 4. Objective Data: Empirical information and evaluation is key in design process, rather than just use of “common sense” 5. Scientific Method: test and retest hypothesis with real data, rather than “anecdotal” evidence or “good estimates” 6. Systems: object, procedures, environments, and people are interconnected, affect one another, and do not exist in “isolation” Sanders M. S., and McCormick E. J.,1993 Ergonomics doctrine: Six Pillars of Ergonomic Design
  • 33. Ergonomics - basic framework Ergonomics - basic framework Working Capacity Task OutcomeWork Design Task Demands
  • 34. Working capacityWorking capacity  Age  Sex  Selection  Training  Lifestyle  Motivation  Adaptive Reserves
  • 35. Ergonomics: work design and adaptation Ergonomics: work design and adaptation  Task Design  Systems Design  Product Design  Workstation Design  Interface Design  Information Design  Environment Design
  • 36. 1. NOT just applying “universal” checklists and guidelines blindly 2. NOT using oneself as the model for design since there is diversity and variation 3. NOT just using common sense since must be based on real data and information What is not Ergonomics?
  • 37. Development of Ergonomics  1950s: Military Ergonomics  1960s: Industrial Ergonomics  1970s: Consumer product Ergonomics  1980s: Human-computer interaction and software Ergonomics  1990s: Cognitive Ergonomics and organization Ergonomics  2000s: Global communication, internet, and virtual collaboration  Next:?
  • 38. Emerging Areas in Ergonomics: Six Sigma and Ergonomics Remove variability from process inputs to yield defect- free outputs. If people are involved in the process, the specific tasks they perform are considered inputs. Poor site lines, awkward postures, excessive exposure to force, repetition, and vibration, all contribute to input variability. Ergonomics applies information about human capabilities to minimize variability.
  • 39. Ergonomics in the DMAIC Process
  • 40. Thank You Dr. Sanjib Kumar Das, MPT (Musculoskeletal), Fellow (PhD) NITIE- Ergonomics & Human Factors, Mail: sanjib_bpt@yahoo.co.in Contact No.: +91 8879485847 India