6. Brand = Product + Distinct Identity
& Meaning
Distinct Name
Distinct Visual Identity
Distinct Promise (benefit / experience)
Products are often similar. It is the brand identities that differentiate them.
12. How?
The Customer View The Marketer View
Branding
Image and Identity
Marketing
Packaging and sales
Product
Functionality
13. Seeing from the Customer’s Lens
Some Examples
Brand Product Lens Customer Lens
Revlon Cosmetics Selling hope
Kodak Photo films Memorable moments
Pepsi Cola Youthfulness
Holiday Inn Hotel Hospitality
Carrier Air conditioners Cool comfort
Encyclopedia Britannica Books Information & Knowledge
JK Paper Paper Creating impressions
Moser Baer CDs Information safekeeping