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Branding
&
Pharmaceutical
Culture
Ahmed Sham’a
M
a
z
o
la
The 10 MostValuable Brands
Brand
Coca-
Cola
Microsoft
IBM
GE
Intel
Nokia
T
oyota
Disney
McDonald’
2006 BrandValue (Billions)
$67.00
$56.93
$56.20
$48.91
$38.32
$30.13
$27.94
$27.85
$27.50
$22.13
What is a Brand?
A name, term, sign, symbol or design, or
a combination of them, intended to
identify the goods or services of one
seller or group
of sellers and to differentiate them
from
those of competitors.
What is Branding?
Providing goods and services with the
Brand Elements
BRAND IS NOT JUSTA
PRODUCT
BRAND IS NOT JUSTA LOGO
NOR IDENTITY
BRAND ARCHITECTURE:
WHAT’S BRANDING?
•It’s s the marketing practice of creating a
name, symbol or design that identifies
and differentiates a product from other
products.
•“Branding is the art of aligning what you
want people to think about your company
with what people actually do think about
your company.” Jay Baer.
BRANDING VS MARKETING
•Marketing may contribute to a brand, but the
brand is bigger than any particular marketing
effort. The brand is what remains after the
marketing has swept through the room. It’s
what sticks in your mind associated with a
product, service, or organization—whether or
not, at that particular moment, you bought or
did not buy.
•The brand is ultimately what determines if you
will become a loyal customer or not. The
marketing may convince you to buy a particular
Toyota, and maybe it’s
the first foreign car you ever owned, but it is the
brand that will determine if you will only buy
Toyotas for the rest of your life.
WHAT’S BRAND EQUITY
SYSTEM?
– Brand Name
Awareness
– Brand Loyalty
– Perceived Quality Brand
Associations
HOW TO CREATE A BRAND
NAME?
1. DIFFERENTIATED
2. MEANINGFUL
3. LONGEVITY
4. IMAGERY
5. EMOTIONAL
6. MUSICAL
7. TRADEMARK-ABLE
WHAT’S A BRAND LOYALTY?
Definition:

Brand loyalty is a twofold concept consisting of
actual brand loyalty and repeat purchase
behavior.

When measuring / defining the level of brand
loyalty, one should therefore not merely look at
customers’ purchase behavior, but also chart
psychological drivers behind that behavior.
1. Get on their level.
2. Be where they are at.
3. Do not assume.
4. Make really good stuff.
5. Do unto others.
5 GENERAL RULES TO BUILD
A BRAND LOYALTY:
Committed
buyer
Likes the
brand/considers it
a friend
Satisfied buyer with switching
costs
Satisfied/habitual buyer, no reason to
change
Switchers, price sensitive, no brand loyalty
Aaker’s Brand Loyalty pyramid (Consumer Behavior)
Brand Element Choice Criteria
–
How to choose good
elements?
 Memorabl
e
 Meaningful
 Likeable
 Transferabl
e
 Adaptable
 Protectabl
Brand Naming
 Individual names
 Blanket family names
 Separate family names
 Corporate name/individual name combo
Slogans – Examples
‫تعشق‬ ‫عندما‬
‫الشيكوالت‬
‫ة‬
The Role of Brands
Advantages of Strong
Brands
 Improved perceptions of product
performance
 Greater loyalty
 Less vulnerability to competitive
marketing actions
 Less vulnerability to crises
 Larger margins
 More inelastic
consumer response
 Greater
trade
cooperation
 Increased
marketing
communications
effectiveness
Product Differentiation
 Product
form
 Features
 Performanc
e
 Conformanc
e
 Durability
 Reliability
 Style
 Design
 Ordering ease
 Delivery
 Installation
 Customer training
 Customer consulting
 Maintenance
Distribution Channel
Differentiation
 Coverage
 Expertise
 Performanc
e
Personnel Differentiation
 Better-trained staff
 Competent (skill and knowledge)
 Trustworthy
 Friendly and respectful
 Reliable (perform consistently &
accurately)
 Responsive
 Good communicators (understand
customer and communicate clearly)
Image Differentiation
 Establish character and value
proposition
 Convey in a distinctive way
 Deliver emotional power
‫تعشق‬ ‫عندما‬
‫الشيكوالت‬
‫ة‬
Product Life
Cycles
Stages in the Maturity
Stage
Growth
Stable Decaying
Maturity
How Borg Should Be Branded?
Pioneers in the Egyptian pharmaceutical market
Predsol … first prednisolone syrup form in the middle east.
Ketoprek … first 75 mg concentration.
Blendy … first introduced sucralose.
Probric … first bambutirol in syrup form.
Tariflox … first ofloxacin 400 mg concentration.
Hydroferrin … first iron polymaltose in drops form.
Neozolid … first introduced azithromycin as 600 mg concentration.
How Borg Should Be Branded?
Uniqueness
Cabella is the only pentoxyverine citrate in Egypt.
Betaxolol is the only betaxolol in Egypt.
Packaging quality.
Borg Message OTC Products
Focus Products
The core message
of how to present
Borg as mentioned.
To concentrate on
products of focus
(Launches &
planned
campaigns)
To include OTC
products in call.
 Borg foundations were established since 2002, the first product was
launched in 2004.
 Borg factory is at Borg El-Arab, Alexandria, a holder of GCC, ISO 9001, BS
OHSAS 18001 and ISO 14001.
 Borg has a wide portfolio of 70 products covering most therapeutic classes.
 Borg has an export division, exporting to 8 foreign countries.
 Borg has 2 divisions (Pharmaceuticals and Healthcare).
Patency
What is patency?
Pricing
What is ricing strategy in Egypt?
Registration
How registration is done in Egypt?
Components of
Pharmaceutical
medium
• Pharmacy.
• Clinic.
• Distributors
Branding Ahmed shamaa.pptx

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Branding Ahmed shamaa.pptx

  • 3.
  • 4. The 10 MostValuable Brands Brand Coca- Cola Microsoft IBM GE Intel Nokia T oyota Disney McDonald’ 2006 BrandValue (Billions) $67.00 $56.93 $56.20 $48.91 $38.32 $30.13 $27.94 $27.85 $27.50 $22.13
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. What is a Brand? A name, term, sign, symbol or design, or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors. What is Branding? Providing goods and services with the
  • 11. BRAND IS NOT JUSTA PRODUCT
  • 12. BRAND IS NOT JUSTA LOGO NOR IDENTITY
  • 14. WHAT’S BRANDING? •It’s s the marketing practice of creating a name, symbol or design that identifies and differentiates a product from other products. •“Branding is the art of aligning what you want people to think about your company with what people actually do think about your company.” Jay Baer.
  • 15. BRANDING VS MARKETING •Marketing may contribute to a brand, but the brand is bigger than any particular marketing effort. The brand is what remains after the marketing has swept through the room. It’s what sticks in your mind associated with a product, service, or organization—whether or not, at that particular moment, you bought or did not buy. •The brand is ultimately what determines if you will become a loyal customer or not. The marketing may convince you to buy a particular Toyota, and maybe it’s the first foreign car you ever owned, but it is the brand that will determine if you will only buy Toyotas for the rest of your life.
  • 16. WHAT’S BRAND EQUITY SYSTEM? – Brand Name Awareness – Brand Loyalty – Perceived Quality Brand Associations
  • 17. HOW TO CREATE A BRAND NAME? 1. DIFFERENTIATED 2. MEANINGFUL 3. LONGEVITY 4. IMAGERY 5. EMOTIONAL 6. MUSICAL 7. TRADEMARK-ABLE
  • 18. WHAT’S A BRAND LOYALTY? Definition:  Brand loyalty is a twofold concept consisting of actual brand loyalty and repeat purchase behavior.  When measuring / defining the level of brand loyalty, one should therefore not merely look at customers’ purchase behavior, but also chart psychological drivers behind that behavior.
  • 19. 1. Get on their level. 2. Be where they are at. 3. Do not assume. 4. Make really good stuff. 5. Do unto others. 5 GENERAL RULES TO BUILD A BRAND LOYALTY:
  • 20. Committed buyer Likes the brand/considers it a friend Satisfied buyer with switching costs Satisfied/habitual buyer, no reason to change Switchers, price sensitive, no brand loyalty Aaker’s Brand Loyalty pyramid (Consumer Behavior)
  • 21. Brand Element Choice Criteria – How to choose good elements?  Memorabl e  Meaningful  Likeable  Transferabl e  Adaptable  Protectabl
  • 22. Brand Naming  Individual names  Blanket family names  Separate family names  Corporate name/individual name combo
  • 23. Slogans – Examples ‫تعشق‬ ‫عندما‬ ‫الشيكوالت‬ ‫ة‬
  • 24. The Role of Brands
  • 25. Advantages of Strong Brands  Improved perceptions of product performance  Greater loyalty  Less vulnerability to competitive marketing actions  Less vulnerability to crises  Larger margins  More inelastic consumer response  Greater trade cooperation  Increased marketing communications effectiveness
  • 26. Product Differentiation  Product form  Features  Performanc e  Conformanc e  Durability  Reliability  Style  Design  Ordering ease  Delivery  Installation  Customer training  Customer consulting  Maintenance
  • 28. Personnel Differentiation  Better-trained staff  Competent (skill and knowledge)  Trustworthy  Friendly and respectful  Reliable (perform consistently & accurately)  Responsive  Good communicators (understand customer and communicate clearly)
  • 29. Image Differentiation  Establish character and value proposition  Convey in a distinctive way  Deliver emotional power ‫تعشق‬ ‫عندما‬ ‫الشيكوالت‬ ‫ة‬
  • 31. Stages in the Maturity Stage Growth Stable Decaying Maturity
  • 32. How Borg Should Be Branded? Pioneers in the Egyptian pharmaceutical market Predsol … first prednisolone syrup form in the middle east. Ketoprek … first 75 mg concentration. Blendy … first introduced sucralose. Probric … first bambutirol in syrup form. Tariflox … first ofloxacin 400 mg concentration. Hydroferrin … first iron polymaltose in drops form. Neozolid … first introduced azithromycin as 600 mg concentration.
  • 33. How Borg Should Be Branded? Uniqueness Cabella is the only pentoxyverine citrate in Egypt. Betaxolol is the only betaxolol in Egypt. Packaging quality.
  • 34. Borg Message OTC Products Focus Products The core message of how to present Borg as mentioned. To concentrate on products of focus (Launches & planned campaigns) To include OTC products in call.
  • 35.  Borg foundations were established since 2002, the first product was launched in 2004.  Borg factory is at Borg El-Arab, Alexandria, a holder of GCC, ISO 9001, BS OHSAS 18001 and ISO 14001.  Borg has a wide portfolio of 70 products covering most therapeutic classes.  Borg has an export division, exporting to 8 foreign countries.  Borg has 2 divisions (Pharmaceuticals and Healthcare).
  • 36.
  • 37.
  • 38.
  • 40. Pricing What is ricing strategy in Egypt?