4. The 10 MostValuable Brands
Brand
Coca-
Cola
Microsoft
IBM
GE
Intel
Nokia
T
oyota
Disney
McDonald’
2006 BrandValue (Billions)
$67.00
$56.93
$56.20
$48.91
$38.32
$30.13
$27.94
$27.85
$27.50
$22.13
5.
6.
7.
8.
9. What is a Brand?
A name, term, sign, symbol or design, or
a combination of them, intended to
identify the goods or services of one
seller or group
of sellers and to differentiate them
from
those of competitors.
What is Branding?
Providing goods and services with the
14. WHAT’S BRANDING?
•It’s s the marketing practice of creating a
name, symbol or design that identifies
and differentiates a product from other
products.
•“Branding is the art of aligning what you
want people to think about your company
with what people actually do think about
your company.” Jay Baer.
15. BRANDING VS MARKETING
•Marketing may contribute to a brand, but the
brand is bigger than any particular marketing
effort. The brand is what remains after the
marketing has swept through the room. It’s
what sticks in your mind associated with a
product, service, or organization—whether or
not, at that particular moment, you bought or
did not buy.
•The brand is ultimately what determines if you
will become a loyal customer or not. The
marketing may convince you to buy a particular
Toyota, and maybe it’s
the first foreign car you ever owned, but it is the
brand that will determine if you will only buy
Toyotas for the rest of your life.
17. HOW TO CREATE A BRAND
NAME?
1. DIFFERENTIATED
2. MEANINGFUL
3. LONGEVITY
4. IMAGERY
5. EMOTIONAL
6. MUSICAL
7. TRADEMARK-ABLE
18. WHAT’S A BRAND LOYALTY?
Definition:
Brand loyalty is a twofold concept consisting of
actual brand loyalty and repeat purchase
behavior.
When measuring / defining the level of brand
loyalty, one should therefore not merely look at
customers’ purchase behavior, but also chart
psychological drivers behind that behavior.
19. 1. Get on their level.
2. Be where they are at.
3. Do not assume.
4. Make really good stuff.
5. Do unto others.
5 GENERAL RULES TO BUILD
A BRAND LOYALTY:
20. Committed
buyer
Likes the
brand/considers it
a friend
Satisfied buyer with switching
costs
Satisfied/habitual buyer, no reason to
change
Switchers, price sensitive, no brand loyalty
Aaker’s Brand Loyalty pyramid (Consumer Behavior)
21. Brand Element Choice Criteria
–
How to choose good
elements?
Memorabl
e
Meaningful
Likeable
Transferabl
e
Adaptable
Protectabl
22. Brand Naming
Individual names
Blanket family names
Separate family names
Corporate name/individual name combo
28. Personnel Differentiation
Better-trained staff
Competent (skill and knowledge)
Trustworthy
Friendly and respectful
Reliable (perform consistently &
accurately)
Responsive
Good communicators (understand
customer and communicate clearly)
29. Image Differentiation
Establish character and value
proposition
Convey in a distinctive way
Deliver emotional power
تعشق عندما
الشيكوالت
ة
31. Stages in the Maturity
Stage
Growth
Stable Decaying
Maturity
32. How Borg Should Be Branded?
Pioneers in the Egyptian pharmaceutical market
Predsol … first prednisolone syrup form in the middle east.
Ketoprek … first 75 mg concentration.
Blendy … first introduced sucralose.
Probric … first bambutirol in syrup form.
Tariflox … first ofloxacin 400 mg concentration.
Hydroferrin … first iron polymaltose in drops form.
Neozolid … first introduced azithromycin as 600 mg concentration.
33. How Borg Should Be Branded?
Uniqueness
Cabella is the only pentoxyverine citrate in Egypt.
Betaxolol is the only betaxolol in Egypt.
Packaging quality.
34. Borg Message OTC Products
Focus Products
The core message
of how to present
Borg as mentioned.
To concentrate on
products of focus
(Launches &
planned
campaigns)
To include OTC
products in call.
35. Borg foundations were established since 2002, the first product was
launched in 2004.
Borg factory is at Borg El-Arab, Alexandria, a holder of GCC, ISO 9001, BS
OHSAS 18001 and ISO 14001.
Borg has a wide portfolio of 70 products covering most therapeutic classes.
Borg has an export division, exporting to 8 foreign countries.
Borg has 2 divisions (Pharmaceuticals and Healthcare).