1. Sandra Jean Fowler
5755 E. River Rd. Apt. 2901, Tucson, AZ 85750
520-207-4223 (Home)
sandrajeanfowler@yahoo.com
PROFILE
• 12+ years of experience in customer service and hospitality.
• 10 years experience in supervision with recognized strengths in problem solving.
troubleshooting, training, and leadership.
• Proficient in Microsoft Word and PowerPoint as well as verbal and communication skills.
• Ability to work in a team environment or independently.
SUMMARY OF QUALIFICATIONS
• Accounted for $900 daily cash funds and $4m in annual revenues.
• Helped garner nominations for “Best Services”, Air Force wide “innkeeper” awards, and
“excellent” ratings in Pacific Operational Readiness Inspections.
• Managed multiple shifts accounting for 650+ bed spaces and supervision of 22 front desk
associates consisting of military and civilian employees.
• Supervised 15+ dietary assistants and cooks in a food service establishment.
• Developed job descriptions for 27+ positions designed for a new dietary department.
• Executed hiring and terminating procedures.
• Maintained payroll records and produced reports for payroll departments.
• Assisted in grand opening of 2 separate hospitality organizations.
EMPLOYMENT OVERVIEW
18 FSS/FSVL, Shogun Inn Lodging
2. Front Desk Lead Associate Kadena AFB 2007 – 2008
18 FSS/FSVL, Shogun Inn Lodging
Front Desk Associate Kadena AFB 2006 – 2007
National City Mortgage Company
Release Processor Miamisburg, OH 2003 – 2003
The Montecito/HDS Services
Dining Room Supervisor Peoria, AZ 2001 – 2001
Farmington Hills Living Facility/HDS Services
Dietary Supervisor Farmington Hills, MI 1991 – 2000
EDUCATION
University of Phoenix
• Associate of Arts/Hospitality, Travel, and Tourism 2009 – Present
Sinclair Community College
• Business Management 2002 – 2005