1. JOSEPH BILL
P.O. Box 2338, Stateline, NV 89449
Phone: 775-781-6453 Email: tahoejoeybill@hotmail.com
PROFESSIONAL PROFILE
Food Services Management Specialist
Accomplished professional with over 20 years’ experience in the food service industry, a reputation for
professionalism, and a strong business acumen. Actively self-motivated and profit-driven, with a sharp
ability to generate repeat business. Pursuing a challenging Regional Food Service Director opportunity.
QUALIFICATIONS SUMMARY
Effective in interpersonal and multicultural
relationships, with the ability to motivate
and delegate.
Keen eye for detail in all Food Service
phases, with multi-unit experience in 5
different states.
Excellent trainer, skilled in emphasizing
the importance of consistency, teamwork,
and customer service.
Strong skills in inventory control,
budgeting, and F&B cost control.
PROFESSIONAL EXPERIENCE
Regional Manager 2012 - Present
Elmcroft Senior Living Facility, Louisville, KY
Perform Community Site Visits focusing on effectively training the Dining Service Director,
Kitchen Staff, Regional Director of Operations, and Executive Director to ensure a consistent
mutual understanding of standard procedures and best practices
Review residents’ survey scores and report back to corporate personnel with recommendations
in order to improve existing processes and implement new ones
Establish and maintain best practices on budget, inventory, and state and county survey scores
Implement standards in order to consistently meet compliance
Director of Dietary Services 2006 – 2011
Evergreen Retirement, Carson City, NV
Trained dietary personnel to pass JCAHO, OBRA, and DHS inspections with zero deficiencies
Coordinated continuous Quality Improvement and Quality Assurance studies, with great
success and positive change
Procured food for skilled nursing and in-house catering, all completed below budget
Worked closely with nursing staff regarding patients’ and residents’ nutritional needs
Created and implemented a network buying program, saving thousands of dollars
Demonstrated a shrewd ability to reduce costs while exceeding consumer expectations
AWARDS
Sodexho 1994 Gold Medal Winner; recipe appeared in Restaurants and Institutions
Dietary Manager of the Year 2009 for the State of Nevada
EDUCATION
Bachelor of Arts, Temple University,
Philadelphia, PA
Associate of Arts, Bucks County Community
College, Newtown,PA