1. Sandra Hornsby
115 Carrington Lane (678) 940-4506
Brooks, GA 30205 sandrahornsby@bellsouth.net
OBJECTIVE
Experienced administration professional with strong organizational and leadership skills, outgoing personality, and keen
attention to detail, looking for a position in a steady work environment that is rewarding both professionally and financially.
EXPERIENCE
Insurance referral coordinator/Front Office Assistant II
Piedmont Heart Institute 9/2014 - present
- Facilitate patient check in, verify and/or update demographic, insurance, and registration information in accordance with
established policies with awareness of HIPAA regulations; ensure the company avoids large fines/penalties.
- Expedite scheduling, canceling, and rescheduling of patient appointments and procedures; communicate changes to staff
- Coordinate with back office staff to ensure a timely and efficient flow of patients to the providers.
- Increase revenue coordinating insurance referrals and obtaining prior authorizations. Review and edit patient bills
generated by providers through the electronic medical record and/or enter charges and payments from fee tickets.
- Train new and current employees on updated and current policies and procedures
- Knowledge of managed care plans, CPT codes, ICD-9 and ICD-10 coding, and legal aspects in Healthcare.
- Experience with Epic and Emdeon.
School Bus Driver
Fayette County Board of Education 8/2004 – 9/2014
- Safely transport students, manage students, developed ability to multi-task.
- Purposefully maintain regular communication with school administrators, faculty, and parents.
Independent Freelance Contractor 4/2001 – 5/2008
- Clients included: Working Solutions, Ace Marketing, AADD & American Kidney Fund, Frank Kalantari (Senior
Advisor/Consultant)
- Heighten sales scheduling profitable appointments for multiple agents/senior advisors in various states.
- Adeptness to sell customer on need for services with accuracy and speed.
- Advanced professional phone etiquette, outgoing personality.
- Schedule pick-ups, record detailed data in the computer to transfer to drivers.
- Disciplined with the ability to work alone without supervision, completing projects on time.
Purchasing/Advertising Assistant
Frank Cawood & Associates 8/1989 – 4/2000
- Space and Direct Mail Advertising buyer
- Advertising layout, editing, proofing resulting in increased customer base.
- Bill reconciliation; general accounting; Fulfillment purchasing and inventory specialist.
- Negotiating cost and delivery with vendors, for optimum savings, reducing company expenditures by thousands of dollars.
ACHIEVEMENTS & SKILLS
- Coding and classification; pharmacotherapy; performance improvement; revenue cycle management; healthcare
management and statistics; Microsoft Office; Quicken; Microsoft Money; Mac programs; PageMaker; Quark
- National Technical Honor Society; President’s List

2. EDUCATION
Associate of Applied Science, Health Care Administration/Health Information Management, 2014; GPA 4.0
Southern Crescent Technical College, Griffin, GA