2. Learning Outcomes
After going through these slides, you will be able to :
Describe the objectives of sales promotion
Execute various techniques of sales promotion
Explain the qualities required to be a good salesman
3. Definition of Sales Promotion
Sales promotion is a set of marketing technologies aimed to
stimulate the demand in particular products and increase
brand awareness.
4. Objectives Of Sales Promotion
To introduce new products
To attract new customers
To maintain old customers
To improve public image of firm
To popularise brand name of product
To assist salesman & dealers
To induce customers to purchase product
6. Q. What various methods would you suggest for an effective sales promotion
campaign for your firm’s product which have shown some decline in sales ?
Reflection Spot
7. Salesman :-
A person who is engaged in selling goods to the customers is known
as salesman.
Qualities of a salesman :-
1. Personal qualities
2. Mental qualities
3. Social qualities
4. Vocational qualities
8. Personal Qualities
Must have attractive personality
Should have a clear voice & speaking tone should be
natural
Must possess good health & sound physique
He should be well dressed becz it adds to his charm
9. Mental Qualities
Good salesman should possess sound memory, presence of mind,
imagination, foresightedness, sound judgement & initiative
He should be intelligent
He must have the imagination to look at things from the view point of
the customer
10. Social Qualities
Must have liking for people & ability to mix with them
Must not be shy & of reserved nature
Should be sincere, dependable, cooperative & honest
He should have patience to listen to his customers & remove
their objections
Should be polite & courteous
11. Vocational Skills
He should have specialized knowledge of selling techniques
Must have thorough knowledge of products, customers,
competitive products