1. Page 1 of 6
RÉSUMÉ
Samantha Knott
sam.knott@hotmail.com 0404 670 401 (m)
http://au.linkedin.com/in/samknott Eatons Hill, 4037
PROFILE
Driven finance professional, with over 20 years’ experience in roles in Australia and the United
Kingdom. Thrives in a challenging work environment that encourages innovation and in helping
others to learn and develop new skills that add value to the organisation.
Proven ability to drive effective change and collaboration across geographically dispersed teams,
ensuring cohesion, alignment and continuous improvement.
Customer driven and quality focused with a demonstrated ability to resolve problems creatively
and quickly.
KEY EXPERIENCE AND SKILLS
 Team Management  Problem Solving
 Performance Management
 Change Management
 Developing Policies & Procedures
 Business Process Re-engineering
 Management Reporting
 Customer Service
 Continuous Improvement
 Project Management
 Training Staff
 Budget Forecasting
 Approval Matrix Maintenance

 Accounts Receivable  Performance Management
 Accounts Payable  Change Management
 Purchasing  Developing Policies & Procedures
 Fixed Assets & Depreciation  Business Process Re-engineering
 Credit Control  Reporting & Analysis
 Credit Risk Management  Customer Service
 Bad Debt  Continuous Improvement
 Cash Receipting  Key Performance Indicators
 Bank Account Administration  Project Management
 Foreign Currency Translation  Training & Development
 Loans, Deposits & Bank Guarantees  Budget Forecasting
 Cash Management & Forecasting  Approval Matrix Maintenance
 Journal Preparation and Entry  Master Data Management
 Account Reconciliation  Sarbanes-Oxley (SOX) Compliance
 Accruals  Intercompany Accounts

2. Page 2 of 6
CAREER SUMMARY
ABB ENTERPRISE SOFTWARE PTY LTD Nov 2007 - Current
Accounting Centre Lead AR/AP Jan 2014 – Current
Global Transactions Manager Jul 2010 – Dec 2013
Global Cash Manager Nov 2009 – Jun 2010
Accounts Receivable Team Leader Mar 2009 – Oct 2009
Accounts Officer Apr 2008 – Feb 2009
Cash Management Officer Nov 2007 – Mar 2008
BOSTON BOROUGH COUNCIL Apr 1994 – Oct 2007
Performance & Improvement Manager Oct 2001 – Oct 2007
Senior Accountant May 2001 – Sept 2001
Best Value Review Officer/Systems Accountant May 2000 – Apr 2001
Accounting Technician Sept 1995 – Apr 2000
Audit Assistant Apr 1994 – Aug 1995

3. Page 3 of 6
BUSINESS EXPERIENCE
ABB ENTERPRISE SOFTWARE PTY LTD Nov 2007 – Current
ABB Enterprise Software (formally Ventyx and Mincom); is the world’s leading supplier of
enterprise software and services for asset intensive industries such as energy, mining, public
infrastructure and transportation. With offices spread over 6 continents, some of the world’s
largest organizations rely on ABB solutions to minimize risk, enhance operational and financial
performance and execute the right strategies for the future.
Accounting Centre Lead AR/AP Jan 2014 - Current
Responsibilities
 Manage a team of five people covering Accounts Receivable, Payable, Purchasing, Travel
Expenses, Fixed Assets, Credit Control, Cash Management, Treasury and Reporting.
 Perform necessary month end activities to ensure accurate and timely closing.
 Lead internal control over Financial Reporting compliance.
 Assess customer credit worthiness, review and analyse invoice ageing and provision for
doubtful debts.
 Prepare and report on the weekly cash forecast.
 Arrange funding as required for loans, deposits and bank guarantees.
Achievements
 Initiated the adaptation and implementation in seven South American countries of a robust
process for maintenance renewal invoicing based upon the successful Australian model.
Duplicate invoicing was eliminated and invoices generated on time to customers which
significantly improved cash flow for the business in these countries.
 Developed and implemented a credit collection process involving all finance team members
‘The Amazing Debtors Race’. Following a step process for collection activity DSO reduced
from 102 days to 49 days in 10 months (March 2014 to Dec 2014)
Global Transactions Manager Jul 2010 – Dec 2013
Responsibilities
 Manage a team of ten people in the Brisbane office and oversee the work of ten other
global teams covering Accounts Receivable, Payable, Purchasing, Travel Expenses, Fixed
Assets, Credit Control, Cash Management, Treasury and Reporting.
 Streamline global processes and implement these across all teams. (Australia, Russia,
South Africa, USA, Canada, Chile, Brazil, Columbia, Peru, Mexico, Malaysia)
 Prepare and report on the weekly global cash forecast.
 Prepare monthly analysis and present results to the Global Finance Team.
Achievements
 As a member of SAP implementation team, worked with Zurich Head Office for knowledge
transfer in order to re-engineer existing processes and procedures to map them to the new
system capabilities. Rolled out training to the business. Managed the change process
successfully, including maintaining levels of commitment by employees that were aware
that their jobs would be redundant at the end of the implementation phase.

4. Page 4 of 6
Global Cash Manager Nov 2009 – Jun 2010
Responsibilities
 Manage the Global Credit Control Officer.
 Prepare and report on the weekly global cash forecast.
 Administer timely movement of cash in the form of intercompany loans to ensure that each
of the local offices could cover weekly outgoings.
 Administer all global bank accounts.
 Prepare commission calculations for monthly payment to sales executives.
 Reconcile and review General Ledger accounts.
Achievements
 Introduced a system of capturing and maintaining details of all global bank accounts and
account balances. This gave the business visibility of cash held enabling a consolidation of
cash pools and a streamlining of the number of accounts held.
Accounts Receivable Team Leader Mar 2009 – Oct 2009
Responsibilities
 Manage a team of four people covering Accounts Receivable and Credit Control.
 Provide cover for the Accounts Payable Team Leader in their absence.
 Liaise with Project and Account managers to ensure that all billing to customers was
accurate, timely and complete.
 Ensure that queries and requests for information from customers were responded to in a
timely manner.
Achievements
 Identified inefficiencies in the accounts receivable invoicing process. Addressed these
issues by:
o Reorganising the APAC region invoicing to customers from individual business units
to a centralised AR Team;
o Introduced a model whereby each team member had accountability for specific
customers;
o This resulted in improved efficiencies, standardisation of invoicing format, improved
customer satisfaction and substantial cost savings.
Accounts Officer Apr 2008 – Feb 2009
Responsibilities
 Reconcile and invoice work in progress for consultants’ time and expenses.
 Maintain the monthly recurring invoicing templates leading to the automated generation of
invoices for internal transfer pricing and product subscription, support and usage fees.
 Receipt cash received to customer accounts.
 Create master data and maintain customer accounts.
Achievements
 Centralised creation and modification of master data for customers and vendors and
standardised data input. Eliminated duplication of accounts and enabled reporting by
region and sector.

5. Page 5 of 6
Cash Management Officer Nov 2007 – Mar 2008
Responsibilities
 Reconcile multi-currency bank accounts and process journals to clear items.
 Prepare the weekly APAC cash flow forecast for analysis by the Financial Controller.
 Review and maintain the Bank Accounts held in the APAC region.
 Assist the Credit Control officer with collections and answering customer queries and
weekly reporting of aged debts.
Achievements
 Streamlined the number of accounts held with numerous banking institutions to a few
accounts in key currencies with one provider. This reduced administration time in
maintaining and reconciling the accounts and reduced the amount of fees payable on
operating so many accounts.
BOSTON BOROUGH COUNCIL Apr 1994 – Oct 2007
Boston Borough is a local council on the East Coast of England. It has a population of 66,000
residents and employs approximately 300 people in a range of front and back office roles. The
Council provides a range of services such as housing, environmental health, planning, arts &
tourism, leisure, community and corporate services.
Performance & Improvement Manager Oct 2001 – Oct 2007
Responsibilities
 Supervise the Administrative Assistant.
 Assist Directors and Service Managers in setting and monitoring appropriate service plans
and performance targets.
 Train and develop staff and elected members of the Council in performance management
principles and the creation and maintenance of meaningful performance measures.
 Compile, analyse and disseminate performance information to a wide range of audiences
both internal and external to the Council using charts, reports, briefing notes, display
boards and newsletters.
Achievements
 Identified inefficiencies and lack of clarity in using a paper based system to monitor the
Councils’ three main plans; Service Development Plan, Community Plan and Five Year
Strategic Plan. Addressed these issues by:
o Developing and implementing an electronic performance management tool. This
involved researching available products on the market and overseeing the
preparation of the option appraisal report for Council approval.
o Working on the blueprint design and implementation of the system and preparing
and rolling out training to users.
o The new system enabled management to focus their attention on key areas where
corrective action was needed to address performance issues to bring about real
improvements in service delivery.

6. Page 6 of 6
TERTIARY EDUCATION
Diploma of Administration Business Productivity Institute,
Brisbane, QLD
Expected April 2015
Diploma of Business Business Productivity Institute,
Brisbane, QLD
2014
Diploma of Management Upskilled,
Brisbane, QLD
2013
Association of Accounting
Technicians (AAT)
Boston College,
Boston, England
1999
BA (Hons) Economics
Upper Second Class Degree
University of Greenwich,
London, England
1993
TRAINING AND DEVELOPMENT
 SAP
 Ellipse
 Microsoft Excel, Word, Power Point, Outlook
 Lotus Notes
 Business Objects
 Concur
 Corvu
 Salesforce
 Quadrem/Ariba
 Basware
 Covalent
INTERESTS
Yoga, Pilates, Fun Runs, Reading, Travel, Live Music
REFERENCES
Will be made available on request.