2. What is a Leader?
Somebody whom people follow: somebody
who guides or directs others
Somebody or something in lead: somebody or
something in front of all others, e.g. in a race
or procession
3. Effective leaders are alike in one crucial way:
they all have a high degree of
Emotional Intelligence
Emotional Intelligence (EI):
–is the capability of individuals to recognize their
own emotions and those of others.
–Without EI, a person can have the best training in the world an
analytical mind, and an endless supply of smart ideas but he/she
won’t make a great leader.
4. Components of Emotional Intelligence
Self-Awareness
Self-Regulation
Motivation
Empathy
Social Skill
5. Self-Awareness
The ability to recognize and understand your moods,
emotions, and drives as well as their effect on others
Hallmarks:
Know thy-self
Self-confidence
Realistic self-assessment
Self-deprecating sense of humor
6. Self-Regulation
The ability to control or redirect disruptive
impulses and moods
Hallmarks:
Trustworthiness and integrity
Comfort with ambiguity
Openness to change
7. Motivation
A passion to work for reasons that go beyond money or status
A Propensity to pursue goals with energy
Intrinsic VS. Extrinsic
Hallmarks:
Strong drive to achieve
Optimism, even in the face of failure
Organizational commitment
8. Empathy
The ability to understand the emotional condition of other
people
A skill in treating people according to their emotional
reactions
Hallmarks:
Expertise in building and retaining talent
Cross-cultural sensitivity
Service to clients and customers
9. Social Skill
Proficiency in manage relationships and building networks
An ability to find common ground and build rapport
Hallmarks:
Effectiveness in leading change
Persuasiveness
Expertise in building and leading teams