Shivprasad Gupta has over 8 years of experience in management information systems, primarily in the telecom industry. He currently works as an Assistant Manager for MIS at ACL Mobile Limited, where he is responsible for billing data analysis and reporting. Previously, he worked at Bharti Infratel Limited as an NOC/MIS Executive and at Karvy Data Management Pvt Ltd as an MIS Coordinator. He has expertise in databases like SQL Server and tools like Microsoft Excel, including advanced Excel macros. He holds an MBA in Operations Management.

1. SHIVPRASAD GUPTA Mobile: +91-9650353978 E-Mail: shivprasad84@gmail.com
PROFESSIONAL PROFILE
A self-motivated professional with 8 Years quality experience in Management Information System in
telecom & other industry. My responsibility in current organization to handle Billing data of revenue
assurance,having many responsibilities to coordinate with management team, operations, technical
support, service delivery and with product team, Login Report, Att endance Report, Analyse company
Revenues growth each monthand various reports as well as handling the assigned role.
CAREER HIGHLIGHTS
Jan. 2012–Till Date ACL MOBILE LIMITED (Sector-132 Noida U.P.)
Designation : Assistant Manager-MIS
Company : ACL Mobile Limited (VAS industry)
Duration : Jan-2012 to till date
Job Responsibilities:-
 Preparation of billing data to Enterprise & operator customers, pull service and IVR (in dial, out
dial, missed call, campaign report, toll free data) services.
 Preparation of billing reports to Revenue Assurance for Enterprise & Operator business to
their consumption of (transactional & Promotional mgs.) and Missed Call services.
 Data processing activities related to data mining by Push traffic analyser, Online/Offline and
ftp) as Monthly basis.
 Graphical presentation to Sales Business unit for each Sales Mgr.’s with their Achievement
target, to develop dashboard reports, monthly business growth rate of profit and loss for each
services.
 Compiling, updating and maintaining large Software Process data in MS Access, MYSQL.
 Analysing customer complaints and getting it resolved by the respective manner.
 Develop and provide trend data and analysis on key performance indicators as required.
 Collect purchase order from legal team of new services for update in database.
 Manage complete database revenue reporting, prepare Daily, Weekly and monthly MIS in MS
excel, MS access & SQL.
 Automated report in MS excel through VBA-Macro coding, consolidate files, split sheets data,
send mail, sorting data, advance filter & logical formula to manipulate unique data by query in
database.
Dec. 2009–2011 BHARTI INFRATEL LIMITED (Plot No. 48 UdyogVihar Gurgaon)
Designation : NOC/ MIS Executive in Network Operation Centre
Company : Bharti Infratel Limited
Duration : Dec-2009 To 2011
Job Responsibilities:
 Monitoring alarms which were generated through Maximo and Netcool, to identify the
faultsand finally generate the report of fault equipment’s.
 Handled 11 Circles and approx. 35000 + sites on Pan India Circle.
 Presented graphs for all Circles in Dashboard format and test continue all events in Netcool.
 Maintained all records for operator like (Vodafone, Idea, Mts, Stel, Aircel, Videocon, Tata
Docomo, Tata indicom, Uninor) which is share to Infratel Tower Sites.
 Developed multiple reports and updated database file, analysed data, and present daily,
weekly and monthly report.
Jan 2009– Till NOV.2009 KARVY DATA MANAGEMENT P. LTD. (Moti Nagar New Delhi-110015)
MIS Coordinator: -
 Updated Existing & New Joiner Attendance from system.

2.  Handled weekly & monthly MIS presentation for sales collection & executive performance.
 Developed daily, weekly and monthly reports of productivity, to review monthly business
growth and present in dashboard.
 Dropped daily MIS report, reply to all requested mail on time and report to senior Manager.
 Prepared all records to update the employee’s information in master database &
coordination with all other departments, to prepare various summary reports.
Apr-2007 – Nov-2008 CHANDEL ADVERTISING P. LTD (Karol Bagh New Delhi-110008)
MIS Executive:-
 Preparation and design daily sales and inventory report.
 Communication with Customers by letter/e-mails. Maintaining of files & documents.
 Coordination with other departments like operation, such as tracking expenses, processing
purchase orders and invoices. Prepare presentation of business Meeting.
 Preparation of EOD Report and sending it to seniors.
 Managed Hard copy of subscriber form in excels sheet and reports.
TECHNICAL SKILLS
 Capable on working on Windows 98, 2000, XP, Vista, 2013.
 Expertise in Data Analysis in Microsoft Excel.
 Good knowledge of ExcelVBA.
 Database: SQL Server 2005
 Microsoft Office: Excel, Word, Access, PowerPoint, Outlook
 ERP Software: Enginium, Maximo & Netcool, Push traffic analyser, Lotus Notes, Internet.
 Basic knowledge of Hardware.
ACADEMIC QUALIFICATION
 Bachelor in Artsfrom Jaunpur University in the year 2004.
 Higher Secondary Examination from Allahabad Board of Secondary Education in the year
2001.
 Secondary Examination from Allahabad Board of Secondary Education in the year 1999.
PROFESSIONAL QUALIFICATION
 One Year Diploma in Basic Computer Application in 2006.
 MBA in Operation Management from National Institute of Management in 2012.
PERSONAL DETAILS
 Date of Birth : 02-Aug, 1984
 Marital Status : Married
 Father Name : Mr Shrikant Gupta
 Languages known : English, Hindi.
 Current Address : A-417 B-58 Rama RoadPatel Nagar New Delhi-110008.
DECLARATION
I hereby declare that all the details furnished above are true to the best of my knowledge.
Date:
Place:
(Shivprasad Gupta)