1. JESSE L. BOWMAN
jessebowman@gmail.com Mobile 816-695-3256
OBJECTIVE
A challenging Analytics position that adds value to the business by putting to
use my accrued knowledge and 14 years experience.
EXPERIENCE
Jan 2013 – June 2015 ClickFox
Data Architect/Sr. Business Analyst
• Development of Data Architecture, Maintenance & Support of various
complex Data Models. Web, IVR/ICM, CSAT, Mobile App, Cust
Experience, Retail, & Telesales Data Analytics. Raw Data Extraction,
Transformation, and Analysis.
2001 – 2012 Sprint Nextel
Project Program Manager III Care August 2009 – Dec 2012
• Customer Care/Infrastructure/Support Analytics, Project/Process
Engineering & Automation for: Clarity Trouble Management Systems,
Business Function Availability, and Citrix Profile Management.
• Configuration Management Database: Design, Implementation and
Administration.
Application Developer II June 2007 – August 2009
• UBP Conversions for Retail and Wholesale: Over 35 million subs
• Responsible for Designing Cleansing, Hierarchy, & Reporting Scripts
Billing Process Analyst II Feb 2006 – June 2007
• Team Subject Matter Expert: P2K Billing, Hierarchies, Discount
Structure, Consumer/Business Billing Products, Internal Reporting
Billing Process Analyst - June 2004 – January 2006
• Standardization of Adhoc Report Requests, Bulk Adjustment Process,
and Cross-Departmental Metrics Package
Revenue Analyst – Feb 2001 - June 2004
• Production Support for Consumer and Business Online Billing
Products. Involved Tool Development, Verification, Cycle Processing
and Release. Sprint Liaison with CheckFree Corporation.
EDUCATION
1997-2000 University of Missouri-Kansas City
• B.A., Business Administration, Henry W. Bloch School of Business
• Related Course Work - Strategic Management, Productions Operations
Management, Management of Information Systems
1994-1996 Longview Community College Kansas City, MO
SKILLS
• Sprint Nextel Platforms: Call Center Infrastructure, Ensemble, NDW, BMW
• SQL/Oracle Datamining, Automation & Complex Procedures
• Unix, Pentaho, Greenplum, Hadoop
• Microsoft Office, MSAccess, Visio
