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· EXAMPLE PROVIDED Below:
Essential Components of Role Delineation
Examples /Supporting Evidence
Role Delineation based on NP Competencies
Narrative format plus evidence is required
1. Management of Patient Health/Illness Status
Reflections on class lectures, discussions, clinical experiences,
readings, assignments
2. NP-Pt Relationship
Reflections on class lectures, discussions, clinical experiences
readings, assignments
3. Teaching-Coaching Function
Sample of outline of teaching rounds, poster, in-service etc
4. Professional Role
May be evident in C-V, ,Proof of attendance at BON meeting
5. Negotiating HC Delivery Systems
Attendance at Lambda Chi Meeting, Pri-Med, CMS seminar
6. Monitoring/ Ensuring Quality of HC
Sample of peer reviews, quality improvement activities, Magnet
offerings
7. Cultural Competence
Article citation, Web References
· Management of Patient health/Illness Status: As a Family
Nurse Practitioner I will use ethical decision making to elicit a
comprehensive health history, perform a comprehensive
physical examination, order diagnostic test when appropriate,
formulate a list of differential diagnoses, verify diagnoses based
on findings, determine appropriate pharmacological, behavioral
and other non-pharmacological treatment modalities, analyze
risk/benefit ratios to design and develop personalized plans of
care, and evaluate patient outcomes, modifying the plan as
indicated.
· NP-Pt relationship: As a FNP I will work with my patients to
create a tailored plan of care. I will respect the autonomy of my
patients and I will educate them so they can make informed
decisions regarding their health. I will be their advocate. I will
abide by the ethical principles of beneficence, non-malfeasance,
justice, veracity and autonomy. I will strive to create an
environment where they can feel accepted and are able to
express their concerns openly. I will address my patients
holistically and will be cognizant of the key role that mental
health plays in our overall well-being.
· Teaching Coaching Function: As a FNP I will go above and
beyond to make sure my patients understand the information
regarding their health status, their treatment options and the
expected outcome of each treatment or no treatment. On each
patient encounter, I will look for the opportunity to teach them
about primary, secondary and tertiary prevention, including but
not limited to, screening and educating about disease modifying
risk factors, instructing on actions that can be taken to improve
outcomes of diseases, and available rehabilitation options when
appropriate.
· Professional Role: As a FNP I will keep my practice current
and provide evidence-based interventions to my patients. I will
be an active participant in my professional organizations, read
professional journals and attend local and/or national
conferences.
· Negotiating Health Care Delivery Systems: As a FNP I will
maintain records that reflect diagnostic and therapeutic
reasoning, and deliver cost-effective care that demonstrates
knowledge of patient payment systems and provider
reimbursement systems.
· Monitoring/Ensuring Quality of HC: As a FNP I will apply
knowledge of the regulatory processes to deliver safe, effective
patient care and will maintain continuous self-actualization of
current practices by accessing professional journals, evidence
based research and publications of national organizations.
· Cultural Competence: As a FNP I will be cognizant of the
diversity of cultures and beliefs of the society in which I
practice. Furthermore, I will be aware of my own preconceived
cultural beliefs in order to steer clear of interference with my
professional goal of providing culturally sensitive care to all my
patients.
This article was downloaded by: [Central Michigan University]
On: 17 February 2015, At: 08:16
Publisher: Routledge
Informa Ltd Registered in England and Wales Registered
Number: 1072954
Registered office: Mortimer House, 37-41 Mortimer Street,
London W1T 3JH,
UK
Public Performance &
Management Review
Publication details, including instructions for
authors and subscription information:
http://www.tandfonline.com/loi/mpmr20
Systemic Bias in Federal
Performance Evaluations
Dmitry V. Eremin a , James F. Wolf b & Colleen A.
Woodard b
a Northcentral University
b Virginia Tech
Published online: 08 Dec 2014.
To cite this article: Dmitry V. Eremin , James F. Wolf &
Colleen A. Woodard (2010)
Systemic Bias in Federal Performance Evaluations, Public
Performance & Management
Review, 34:1, 7-21
To link to this article: http://dx.doi.org/10.27 53/PMR1530-
9576340101
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Articles
systemic BiAs in FederAl
PerFormAnce evAluAtions
does Hierarchy trump a
Performance management Process?
dmitry v. eremin
Northcentral University
JAmes F. WolF
Virginia Tech
colleen A. WoodArd
Virginia Tech
ABSTRACT: Individual performance evaluations provide the
link between
individual and organizational performance. Employees expect to
be rated based
on their success in meeting their individual performance
objectives regardless of
their grade or position in the agency or other nonperformance-
related criteria.
This study examines performance appraisal ratings from three
federal agencies
(U.S. Department of Education, U.S. Department of Housing
and Urban
Development, and the Environmental Protection Agency) to
learn whether the
evaluation processes are free of a systemic bias based on an
individual’s position
in the hierarchy. The analysis suggests that such a bias does
exist and that this
bias presents challenges to those who design, implement, and
use performance
evaluations to support their performance management systems
and overall
organizational performance. The importance of these
exploratory findings goes
to the question of fairness and equity in performance
management systems, both
real and perceived, and the impact of such beliefs on employee
satisfaction and
performance.
KEYWORDS: federal, hierarchy, performance evaluation,
personnel systems,
systemic bias
over the past three decades, performance management systems
have moved
center stage as a key component of merit-based human
resources management
Public Performance & Management Review, vol. 34, no. 1,
september 2010, pp. 7–21.
© 2010 m.e. sharpe, inc. All rights reserved.
1530-9576/2010 $9.50 + 0.00.
doi 10.2753/Pmr1530-9576340101 7
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(Hrm) in the federal government. Performance evaluations,
based on the work an
individual is performing, serve to inform a variety of human
resources decisions,
including pay/recognition, training, promotion/demotion, and
adverse action/
termination. From management by objectives through 360-
degree performance
appraisals and the current results-oriented systems tied to pay-
for-performance,
performance management has become the primary tool for
measuring individual
and organizational effectiveness and supporting compensation
decisions. like all
merit-based Hrm systems, performance management is built on
the presumption of
a fair evaluation of an individual’s performance of his or her
duties. the employee
expects the evaluation to be based solely on the expectations
defined in his or her
performance plan. of critical importance to an effective
performance management
system is employee belief in the inherent fairness of the system.
However, there
continues to be an undercurrent of dissatisfaction with
performance management,
due in part to the lack of trust that managers will make fair and
unbiased decisions
of individual performance. there is ample anecdotal evidence
indicating employee
unhappiness with the rating process. in the five-level rating
systems, in which a
rating of 3 is considered acceptable performance, employees
often file complaints
over what they consider an unacceptable rating. First-line
supervisors frequently
share their frustrations of being told to lower employee ratings
to reduce the rat-
ings creep and of the difficulty they have explaining to an
employee why he or
she is a 3 when they think the employee should be a 4 or a 5.
this article investigates one potential bias in performance
management sys-
tems—namely, that professional employees in higher grades
(that is, 13, 14, and
15) have a greater chance of receiving a rating level of 4 or 5
than do employees
in lower grades (e.g., 11 and 12). the study starts with the
assumption that per-
formance management systems seek to evaluate how employees
are performing
against explicit or implicit standards and that employees expect
to be rated on
how they perform regardless of their grade/position level in the
organization. We
examine the ratings distribution in three u.s. federal agencies
(u.s. department
of education [ed], u.s. department of Housing and urban
development [Hud],
and the environmental Protection Agency [ePA]) to assess
whether an employee’s
position in the hierarchy of the organization has an effect on his
or her opportunity
to be rated above average. to understand better the context for
this discussion, it
is important to have some understanding of performance
managements systems
in the federal service.
Federal Performance Management Systems
At the federal level, the civil service reform Act of 1978 created
an important
departure from the traditional pay and recognition system to tie
public servants’
pay more closely to the results of their individual and their
agency’s collective
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efforts. those federal employees who were not in the senior
executive service
(ses) or were not part of the merit pay system for managers and
supervisors were
brought under new performance appraisal systems. these
systems required that the
development of specific performance standards for each job to
be a joint respon-
sibility of the supervisor and the employee. the results of the
annual appraisals
could then be used as the basis for a range of personnel actions
deemed necessary
and appropriate given the employees performance level (Perry
& Hondeghem,
2008, p. 203). the effort to link individual and organizational
performance was
strongly reinforced through the management initiatives of the
clinton and Bush
administrations designed to support pay-for-performance
compensation systems
and enhance results-oriented organizational performance
outcomes.
several agencies sought and received the flexibility to create
performance-based
pay systems, including the Federal Aviation Administration, the
u.s. Government
Accountability office (GAo), the department of defense (dod),
the department
of Homeland security (dHs), and the securities and exchange
commission, in
addition to agencies participating in office of Personnel
management (oPm) ap-
proved demonstration projects since 1978. the Bush
administration tried to move
the entire executive Branch to such a system in 2006 when the
oPm proposed
the Federal Workforce Performance Appraisal and management
improvement
Act
(www.opm.gov/news_events/congress/testimony/109thcongress/
6_29_200
6.asp). When that program failed to garner necessary political
support, the title
v departments and agencies adjusted their current perfor mance
management
practices to differentiate employee performance based on results
and to recognize
individual contribution. there was renewed emphasis under the
five-level ratings
systems to have more ratings at level 3 demonstrating
acceptable-level work and
to reduce the ratings creep not tied to performance. Pass/fail
systems, which had
become popular in the 1990s, were eliminated as not responsive
to measuring how
individuals contributed to the overall organizational
performance.
developing and implementing such performance management
systems, howev-
er, has not proved easy. Public sector performance management
systems have been
roundly criticized over time with complaints over a lack of trust
in management
to rate employees fairly and the lack of money available for
meaningful rewards
or to distinguish among performance levels. even with the
extensive effort that
the dHs and the dod have made to develop performance
management systems
that can identify top performers, there is doubt that fairness and
equity can truly
ground performance decisions. the dHs maxHr personnel system
has received
no further funding from congress, effectively killing it, and the
administration has
recently told the dod to eliminate the national security
Personnel system and
return employees to the General schedule system. the major
federal employee
unions, in addition to decrying their inability to negotiate over
the new personnel
systems, have continued to claim that managers are not able to
rate employees
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fairly and consistently. they cite bias in systems from multiple
angles, including
their belief that employees at lower grade levels do not have the
same opportunity
as those at higher levels for 4 and 5 ratings.
nonetheless, the performance management process still serves as
the essential
Hrm system for appraising and rewarding individual
performance in federal
agencies. the ratings that employees receive can directly impact
their career op-
portunities and benefits, especially if we take into account that
a number of critical
personnel decisions are based almost entirely on ratings. For
example, the depart-
ment of commerce Performance Management Handbook
(http://hr.commerce.
gov/Practitioners/PerformancemanagementandAwards/dev01_00
6173/) provides
an example of the link between performance appraisals and
personnel decision
making. it stipulates: “Performance appraisal results may be
used as a basis for
making personnel decisions on training, rewarding, reassigning,
promoting, re-
ducing in grade, retaining and removing employees, and
granting within-grade
increases” (chapter 11,
http://hr.commerce.gov/Practitioners/Performanceman-
agementandAwards/dev01_006305/). According to the
Handbook, a quality step
increase can only be awarded to an employee with a level 5
rating. A level 3 or
higher rating is required for a within-grade increase, career
ladder promotion, and
retention in a supervisory position after the probationary period.
most important,
“performance awards, when granted, must be based on an
employee’s performance
rating of record for the appraisal period for which the award is
granted” (chapter
11,
http://hr.commerce.gov/Practitioners/Performancemanagementa
ndAwards/
dev01_006305/). Performance award amounts are also based on
the rating level.
Where such decisions impact individual compensation and
recognition, employees
pay a lot of attention to the rating process and outcome and how
they perceive
they are treated in the process.
Fair and Credible
most performance management programs in public agencies
involve some form of
pay-for-performance element, and this element, in turn, depends
on employee perfor-
mance evaluation processes that are perceived as fair and
credible (ingraham, 1993).
For example, the GAo made the connection between
performance and recognition
clear as the dHs and the dod were crafting their pay-for-
performance systems:
Pay for performance works only with adequate safeguards,
including reasonable
transparency and appropriate accountability mechanisms in
place, to ensure its
fair, effective, and responsible implementation. modern
performance management
systems are the centerpiece of those safeguards and
accountability. (GAo, 2003,
p. 1)
these systems build from a set of related assumptions about
human behavior
and, especially, human motivation. First, they include a basic
assumption that
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workers are rational and self-interested and that incentives can
be created to take
advantage of this motivational drive. People will be motivated
by incentives if
they are correctly developed. second, workers are able to link
their behavior to
consequences. if they perform at a certain level, they will be
rewarded or penalized
(Perry, 1991). expectancy theory (vroom, 1964) argues that a
worker’s motivation
to perform is enhanced if valued rewards are offered, that the
employees can see
a connection between the rewards and the goals, and that the
rewards are likely
to be given if performance is achieved (Perry, 1991).
equity and fairness concerns constitute particularly crucial
factors for under-
standing how employees react to a particular performance
management system.
the fairness of the both the evaluation and the rewards an
employee receives influ-
ences performance of employees (Akerlof & yellen, 1988; Bol,
2008; colquitt,
conlon, Wesson, Porter, & ng, 2001). Adams’s (1965) equity
theory maintains
that employees will compare the evaluations and rewards that
they get with those
doing similar work. this comparison will affect the motivation
and responses of
those who see themselves as not rewarded to the same extent as
others performing
at the same level. in this way, perceived inequitable evaluation
and pay decisions
can have a negative effect on a person’s motivation to perform
in the future (Ad-
ams, 1965). in this sense, fairness refers to the employee’s
perception of the equity
for specific judgments and rewards compared to how those
compare to evalua-
tion and rewards given to others doing the same work. A second
kind of relevant
employee perception involves the fairness of the process used to
determine the
rewards. Here, the processes are thought to be fair when they
are consistent and
accurate and lack any kind of bias that favors one group over
another (Burney,
Henle, & Widener, 2007; leventhal, 1980). Finally, employees’
perceived lack of
fairness has been found to undermine organization commitment
and organization
citizenship behaviors (schminke, cropanzano, & rupp, 2002).
From a merit-based perspective, employees expect the
performance manage-
ment systems to be fair because they are part of the Hrm
policies and programs
that are guided by law and regulation. the merit system
Principles, codified at
5 usc 2301, hold that
1. All employees and applicants for employment should receive
fair and equitable
treatment in all aspects of personnel management;
2. equal pay should be provided for work of equal value . . .
and appropriate
incentives and recognition should be provided for excellence in
performance;
and
3. employees should be . . . protected against arbitrary action,
personal favoritism,
or coercion for partisan political purposes (emphasis added).
the code of Federal regulations at 5 cFr Part 430 requires that
ratings be
based solely on performance: 5 cFr 430.208 states that “a rating
of record shall
be based only on the evaluation of actual job performance for
the designated ap-
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praisal period” and that “the method for deriving and assigning
a summary level
may not limit or require the use of particular summary levels
(that is, establish a
forced distribution of summary levels).”
if implemented as designed, performance management systems
should enable
employees to be rated and recognized based on the duties and
standards articulated in
the system under which they are performing. Proper system
implementation means,
then, that in a five-level performance appraisal process,
employees expect:
• to be rated on the duties/objectives/elements
specified in their individual perfor-
mance plans using the measures/standards defined and
• to have the opportunity to be rated according to
their performance without such
intervening variables as grade levels.
Whether an agency has established a new pay-for-performance
compensation
system or continues to operate under the traditional general
schedule pay system,
it is essential for the validity of the process and employee
satisfaction with that
process that employees perceive they are being rated fairly
within the parameters
of their performance management system. they expect that their
rating will be
based on their performance against stated standards without
regard to their grade
level or other intervening variable (such as race, ethnicity, and
gender).
The Study
the research presented in this article examines whether the
performance systems
in three federal agencies offer the employees a fair opportunity
to be evaluated as
a high performer no matter where the employees find
themselves in the agency
hierarchy. this fair appraisal includes an assumption that if the
distribution of
evaluation ratings is fair with regard to an employee’s place in
the hierarchy,
over time the system would be more likely to be seen as fair and
equitable and,
therefore, meet an important criterion for an effective
performance management
system. of course, it is possible that the system is biased in
favor of a group at
one end of the hierarchy over the other without this information
becoming widely
known by employees. However, we would expect that over time,
an unfair system
would become suspect and would undermine the overall
credibility of the process.
the research presented here only explores the first part of the
link, that is, whether
there is a factual basis, one way or the other, for answering the
question of whether
hierarchy skews the possibility of attaining outstanding ratings.
this research examines the relation between hierarchy and
performance ratings
through a statistical analysis of performance data obtained from
the oPm on three
u.s. federal agencies—ed, Hud, and ePA. these three agencies
employ compa-
rable compensation and performance management systems and
apply analogous
standards of employee evaluation, making required cross-
agency comparisons
and generalizations possible. For the purposes of this study,
existing differences
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among the agencies associated with specificities of individual
missions, variations
in internal functional structures, composition of the workforce,
and organizational
cultures are acknowledged but assumed to be extraneous. this
analysis is a first-
cut comparative study of a similar characteristic for the three
agencies across the
board. the internal logic of this research relies on the idea that
as a matter of policy
a performance management system should be an unbiased tool
regardless of its
implementation. consequently, in theory, all employees subject
to performance
assessment are assumed to have equal probability to receive
higher or lower assess-
ment ratings based on their performance, regardless of their
place in a hierarchy.
the only factor that should play a role in this process is work
accomplishment
during the assessment cycle.
if this assumption is true, then one should expect the
distributions of assess-
ment ratings for employees at each grade level to be random and
reflective of
employees’ performance only. conversely, if the assumption is
not true and hier-
archy does affect the fairness of the assessment system, the
assessment process
will be influenced by the bias associated with the position of an
employee within
hierarchy such as, in particular, her or his grade.1 this bias , in
turn, will affect
the distribution of assessment ratings in such a way that it will
be unlikely at-
tributable to pure chance. specifically, probability to receive
higher/lower annual
performance ratings will be affected by the position within
hierarchy (i.e., grade)
in such a way that abnormally high or low concentrations of
particular ratings
will be associated with individual grades. to investigate whether
such possibility
exists, the main research hypothesis was formulated as:
H1: Employees’ grade level does have an effect on their annual
performance evaluation ratings.
to test this hypothesis, we perform an exploratory Pearson’s
chi-square test
of independence to assess whether paired observations on two
variables are
unrelated to each other. the appropriateness of this test for
initial exploration of
categorical and ordinal level data is supported by a number of
authors (davis,
2007; meyers, Gamst, & Guarino, 2009; reynolds, 1984). the
test specifically
investigates whether the performance ratings of an employee are
independent of
that employee’s position within a hierarchy, that is, his or her
grade level. Finally,
we also evaluate the strength of possible association between
the variables by
calculating crammer’s v and Kruskal’s gamma statistics as a
way to support the
results of Pearson’s chi-square test of independence.
Results
in the first round of testing, we apply the Pearson’s chi -square
test to the data sets
of the three agencies (see table 1 and Figure 1).2 in all three
instances the values
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of χ2 are statistically significant at α = .05 and df = 8. thus, the
null hypothesis is
rejected. similarly, the values of crammer’s v indicate either a
moderate level of
association between the variable Gs grade and the variable
rating in the case of
ed (v = 0.24) or modest levels of association between the
variables in question
in the cases of the ePA and Hud (v = 0.16 and 0.17,
respectively). the values
of Kruskal’s gamma indicate moderate levels of errors reduction
in predicting
Table 1. Combined Data on Performance Ratings
by Employee Grade and Chi-Square Test Results
Rating 3 Rating 4 Rating 5 Total
department of education
Grade 11 88 82 34 204
Grade 12 332 226 74 632
Grade 13 347 432 175 954
Grade 14 168 387 250 805
Grade 15 64 186 207 457
total 999 1,313 740 3,052
χ2 342.91
Prob. < 0.0001
r 0.32
crammer’s v 0.24
Kruskal’s gamma 0.38
environmental Protection Agency
Grade 11 388 244 77 709
Grade 12 1,291 763 239 2,293
Grade 13 2,846 2,546 1,119 6,511
Grade 14 992 1,145 681 2,818
Grade 15 624 802 744 2,170
total 6,141 5,500 2,860 14,501
χ2 697.88
Prob. < 0.0001
r 0.21
crammer’s v 0.16
Kruskal’s gamma 0.27
department of Housing and urban development
Grade 11 54 91 148 293
Grade 12 346 851 863 2,060
Grade 13 274 957 1,474 2,075
Grade 14 104 286 932 1,322
Grade 15 125 150 599 874
total 903 2,335 4,016 7,254
χ2 396.31
Prob. < 0.0001
r 0.23
crammer’s v 0.17
Kruskal’s gamma 0.26
Source: office of Personnel management, contingency tables;
see note 2.
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Figure 1. Distribution of Performance Ratings by Employee
Grade
GS11 GS12 GS13 GS14 GS15
Performance ratings by GS grade
Rating3 Rating4 Rating5
Department of Education
GS11 GS12 GS13 GS14 GS15
Performance ratings by GS grade
Rating3 Rating4 Rating5
Environmental Protection Agency
GS11 GS12 GS13 GS14 GS15
Performance ratings by GS grade
Rating3 Rating4 Rating5
Department of Housing and Urban Development
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15
16 PPmr / september 2010
the rank of the variable rating, if we know the rank of the
variable Gs grade.
taken together, these results point to the conclusion that the
observed distribu-
tion of assessment ratings by Gs grade is unlikely to be
attributable to chance.
therefore, there may be a factual basis for a claim that the
performance rating of
an employee is affected by her or his grade. Following the same
logic, because
Gs grade represents the position of an employee within
organizational structure
of the agency, we can possibly conclude that hierarchy may, in
fact, have an ef-
fect on the fairness of the assessment system as a whol e,
because the assessment
process is grade biased. these conclusions establish a factual
basis for additional,
more detailed statistical investigation of whether hierarchy
skews the possibility
of attaining outstanding ratings.
Discussion
the results presented thus far provide an empirical basis for the
argument that
federal performance management programs in their current
shape and form may
not meet the test for fairness and credibility entirely, at least
concerning whether
employees at different grade levels have a statistically
significant equal chance
to receive a specific rating. on the contrary, as it follows from
the statistical tests
employed, employees in some Gs grades have higher probability
of getting the
highest rating levels than do employees in other Gs grades. in
addition, the fairness
and credibility of performance management programs may also
be undermined
from additional systemic bias, including the possibility that race
and ethnicity also
may play an additional and significant source of bias.3 the
identification by this
study of systemic bias raises a number of important issues
concerning the viability
of current performance management systems and thus their
ability to positively
influence employee performance and provide appropriate
compensation.
one such issue is the representativeness of this study. the
appraisal approach
used by the three agencies in the study follow a similar pattern.
they use a range
of 1 to 5 and essentially the same descriptors for each category.
one plausible
response to the current findings could be that the traditional
General schedule
performance management processes used by these three
agencies do not represent
a fair test of performance rating systems. other agencies may
not encounter simi-
lar bias issues given that the three agencies reviewed in this
study are part of the
traditional General schedule pay system. therefore, a more
detailed study of the
alternative personnel systems, for example, the dod national
security Person-
nel system (based on performance rating data prior to the
system’s elimination)
or oPm-approved demonstration projects (demo) projects would
be necessary
to be confident about the problems identified in this study.
However, some initial
reviews of alternative systems and demo projects suggest
continuing problems
with bias and credibility found in the traditional General
schedule approaches.
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eremin et al. / systemic BiAs in FederAl PerFormAnce
evAluAtions 17
For example, a GAo review of the national security Personnel
system found that
the dod still required more work to ensure that the system was
fair (GAo, 2008).
A 2007 review of the dod acquisition personnel demonstration
project found
only a very modest increase in perceived fairness in how
supervisors recognized
individual contribution.4
Another issue has to do with the merit argument. Federal
government culture
and conventional wisdom offer some plausible …
Order #172368159 (Status: Writer Assigned)Employee
Performance (1 pages, 0 slides)
Reassign this orderThis order may be reassigned automatically
by Tue, 24 Jan 2017 08:14:34 -0600
· Instructions
· Files (1)
· Messages
Type of service:
Writing from scratch
Work type:
Coursework
Deadline:
(31h) Extend deadline
Academic level:
College (3-4 years: Junior, Senior)
Subject or Discipline:
Public Administration
Title:
Employee Performance
Number of sources:
1
Provide digital sources used:
No
Paper format:
APA
# of pages:
1
Spacing:
Double spaced
# of words:
275
# of slides:
ppt icon 0
# of charts:
0
Paper details:
as the Human Resources Director of the Public Works Division
manage unsatisfactory Employee Performance in the Street
Maintenance Division and describe ways to produce
improvement in unsatisfactory performance. Use the following
scenario to answer the questions.
Scenario: Slacker Thomas works for your Street Maintenance
Division, and his offenses are many and devious. Last winter,
for example, when assigned to fill potholes, he did his job so
badly that another crew had to redo his work. After that, many
of his co-workers concluded that they could accomplish more
shorthanded than with Thomas around. So they asked him to
remain behind in the garage, which is precisely what Thomas
wanted. He does what is in his job description only and
absolutely nothing more. Moreover, he flaunts his disregard for
his duties, for his division's responsibilities and the dedication
of his co- workers.
Comments:
#
FILES
WHO UPLOADED
1
172368159_PerformMgmtProcess_1.pdf
Article to be used
264 KB
24 Jan, 08:47 AM
· EXAMPLE PROVIDED Below:
Essential Components of Role Delineation
Examples /Supporting Evidence
Role Delineation based on NP Competencies
Narrative format plus evidence is required
1. Management of Patient Health/Illness Status
Reflections on class lectures, discussions, clinical experiences,
readings, assignments
2. NP-Pt Relationship
Reflections on class lectures, discussions, clinical experiences
readings, assignments
3. Teaching-Coaching Function
Sample of outline of teaching rounds, poster, in-service etc
4. Professional Role
May be evident in C-V, ,Proof of attendance at BON meeting
5. Negotiating HC Delivery Systems
Attendance at Lambda Chi Meeting, Pri-Med, CMS seminar
6. Monitoring/ Ensuring Quality of HC
Sample of peer reviews, quality improvement activities, Magnet
offerings
7. Cultural Competence
Article citation, Web References
· Management of Patient health/Illness Status: As a Family
Nurse Practitioner I will use ethical decision making to elicit a
comprehensive health history, perform a comprehensive
physical examination, order diagnostic test when appropriate,
formulate a list of differential diagnoses, verify diagnoses based
on findings, determine appropriate pharmacological, behavioral
and other non-pharmacological treatment modalities, analyze
risk/benefit ratios to design and develop personalized plans of
care, and evaluate patient outcomes, modifying the plan as
indicated.
· NP-Pt relationship: As a FNP I will work with my patients to
create a tailored plan of care. I will respect the autonomy of my
patients and I will educate them so they can make informed
decisions regarding their health. I will be their advocate. I will
abide by the ethical principles of beneficence, non-malfeasance,
justice, veracity and autonomy. I will strive to create an
environment where they can feel accepted and are able to
express their concerns openly. I will address my patients
holistically and will be cognizant of the key role that mental
health plays in our overall well-being.
· Teaching Coaching Function: As a FNP I will go above and
beyond to make sure my patients understand the information
regarding their health status, their treatment options and the
expected outcome of each treatment or no treatment. On each
patient encounter, I will look for the opportunity to teach them
about primary, secondary and tertiary prevention, including but
not limited to, screening and educating about disease modifying
risk factors, instructing on actions that can be taken to improve
outcomes of diseases, and available rehabilitation options when
appropriate.
· Professional Role: As a FNP I will keep my practice current
and provide evidence-based interventions to my patients. I will
be an active participant in my professional organizations, read
professional journals and attend local and/or national
conferences.
· Negotiating Health Care Delivery Systems: As a FNP I will
maintain records that reflect diagnostic and therapeutic
reasoning, and deliver cost-effective care that demonstrates
knowledge of patient payment systems and provider
reimbursement systems.
· Monitoring/Ensuring Quality of HC: As a FNP I will apply
knowledge of the regulatory processes to deliver safe, effective
patient care and will maintain continuous self-actualization of
current practices by accessing professional journals, evidence
based research and publications of national organizations.
· Cultural Competence: As a FNP I will be cognizant of the
diversity of cultures and beliefs of the society in which I
practice. Furthermore, I will be aware of my own preconceived
cultural beliefs in order to steer clear of interference with my
professional goal of providing culturally sensitive care to all my
patients.
Order #172382205 (Status: Writer Assigned) Delineation role (2
pages, 0 slides)
Reassign this order
· Instructions
· Files (2)
· Messages
Type of service:
Writing from scratch
Work type:
Research paper
Deadline:
(30h) Extend deadline
Academic level:
College (1-2 years: Freshman, Sophomore)
Subject or Discipline:
Nursing
Title:
Delineation role
Number of sources:
0
Provide digital sources used:
No
Paper format:
APA
# of pages:
2
Spacing:
Double spaced
# of words:
550
# of slides:
ppt icon 0
# of charts:
0
Paper details:
I have attached a file as an example of the paper and the topics
the professor wants included of what is expected of the role
delineation: below you will find the instructions of the writing
assignment.
The role delineation section allows the reader to identify how
you will actualize each competency outlined by the National
Organization of Nurse Practitioner Faculty (NONPF) and the
AACN. It is as unique as each student. You may write a
narrative and include supporting documents to highlight your
activities. Ultimately it shows the progression towards the
program goals.
Comments:
#
Files
Who Uploaded
1
172382205_delination_example_paper_1.docx
Sample of a paper
124 KB
24 Jan, 05:29 PM
Customer
2
172382205_delination_example_paper_2.docx
Outline
124 KB
24 Jan, 05:30 PM
Customer

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· Example provided below essential components of role delineat

  • 1. · EXAMPLE PROVIDED Below: Essential Components of Role Delineation Examples /Supporting Evidence Role Delineation based on NP Competencies Narrative format plus evidence is required 1. Management of Patient Health/Illness Status Reflections on class lectures, discussions, clinical experiences, readings, assignments 2. NP-Pt Relationship Reflections on class lectures, discussions, clinical experiences readings, assignments 3. Teaching-Coaching Function Sample of outline of teaching rounds, poster, in-service etc 4. Professional Role May be evident in C-V, ,Proof of attendance at BON meeting 5. Negotiating HC Delivery Systems Attendance at Lambda Chi Meeting, Pri-Med, CMS seminar 6. Monitoring/ Ensuring Quality of HC Sample of peer reviews, quality improvement activities, Magnet offerings 7. Cultural Competence Article citation, Web References · Management of Patient health/Illness Status: As a Family Nurse Practitioner I will use ethical decision making to elicit a comprehensive health history, perform a comprehensive physical examination, order diagnostic test when appropriate, formulate a list of differential diagnoses, verify diagnoses based on findings, determine appropriate pharmacological, behavioral and other non-pharmacological treatment modalities, analyze risk/benefit ratios to design and develop personalized plans of care, and evaluate patient outcomes, modifying the plan as indicated.
  • 2. · NP-Pt relationship: As a FNP I will work with my patients to create a tailored plan of care. I will respect the autonomy of my patients and I will educate them so they can make informed decisions regarding their health. I will be their advocate. I will abide by the ethical principles of beneficence, non-malfeasance, justice, veracity and autonomy. I will strive to create an environment where they can feel accepted and are able to express their concerns openly. I will address my patients holistically and will be cognizant of the key role that mental health plays in our overall well-being. · Teaching Coaching Function: As a FNP I will go above and beyond to make sure my patients understand the information regarding their health status, their treatment options and the expected outcome of each treatment or no treatment. On each patient encounter, I will look for the opportunity to teach them about primary, secondary and tertiary prevention, including but not limited to, screening and educating about disease modifying risk factors, instructing on actions that can be taken to improve outcomes of diseases, and available rehabilitation options when appropriate. · Professional Role: As a FNP I will keep my practice current and provide evidence-based interventions to my patients. I will be an active participant in my professional organizations, read professional journals and attend local and/or national conferences. · Negotiating Health Care Delivery Systems: As a FNP I will maintain records that reflect diagnostic and therapeutic reasoning, and deliver cost-effective care that demonstrates knowledge of patient payment systems and provider reimbursement systems. · Monitoring/Ensuring Quality of HC: As a FNP I will apply
  • 3. knowledge of the regulatory processes to deliver safe, effective patient care and will maintain continuous self-actualization of current practices by accessing professional journals, evidence based research and publications of national organizations. · Cultural Competence: As a FNP I will be cognizant of the diversity of cultures and beliefs of the society in which I practice. Furthermore, I will be aware of my own preconceived cultural beliefs in order to steer clear of interference with my professional goal of providing culturally sensitive care to all my patients. This article was downloaded by: [Central Michigan University] On: 17 February 2015, At: 08:16 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Public Performance & Management Review Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/mpmr20 Systemic Bias in Federal Performance Evaluations Dmitry V. Eremin a , James F. Wolf b & Colleen A. Woodard b a Northcentral University
  • 4. b Virginia Tech Published online: 08 Dec 2014. To cite this article: Dmitry V. Eremin , James F. Wolf & Colleen A. Woodard (2010) Systemic Bias in Federal Performance Evaluations, Public Performance & Management Review, 34:1, 7-21 To link to this article: http://dx.doi.org/10.27 53/PMR1530- 9576340101 PLEASE SCROLL DOWN FOR ARTICLE Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or
  • 5. indirectly in connection with, in relation to or arising out of the use of the Content. http://www.tandfonline.com/loi/mpmr20 http://dx.doi.org/10.2753/PMR1530-9576340101 This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms-and-conditions D ow nl oa de d by [ C en tr al
  • 7. http://www.tandfonline.com/page/terms-and-conditions Articles systemic BiAs in FederAl PerFormAnce evAluAtions does Hierarchy trump a Performance management Process? dmitry v. eremin Northcentral University JAmes F. WolF Virginia Tech colleen A. WoodArd Virginia Tech ABSTRACT: Individual performance evaluations provide the link between individual and organizational performance. Employees expect to be rated based on their success in meeting their individual performance objectives regardless of their grade or position in the agency or other nonperformance- related criteria. This study examines performance appraisal ratings from three federal agencies (U.S. Department of Education, U.S. Department of Housing and Urban Development, and the Environmental Protection Agency) to learn whether the
  • 8. evaluation processes are free of a systemic bias based on an individual’s position in the hierarchy. The analysis suggests that such a bias does exist and that this bias presents challenges to those who design, implement, and use performance evaluations to support their performance management systems and overall organizational performance. The importance of these exploratory findings goes to the question of fairness and equity in performance management systems, both real and perceived, and the impact of such beliefs on employee satisfaction and performance. KEYWORDS: federal, hierarchy, performance evaluation, personnel systems, systemic bias over the past three decades, performance management systems have moved center stage as a key component of merit-based human resources management Public Performance & Management Review, vol. 34, no. 1, september 2010, pp. 7–21. © 2010 m.e. sharpe, inc. All rights reserved. 1530-9576/2010 $9.50 + 0.00. doi 10.2753/Pmr1530-9576340101 7 D ow nl oa
  • 10. 17 F eb ru ar y 20 15 8 PPmr / september 2010 (Hrm) in the federal government. Performance evaluations, based on the work an individual is performing, serve to inform a variety of human resources decisions, including pay/recognition, training, promotion/demotion, and adverse action/ termination. From management by objectives through 360- degree performance appraisals and the current results-oriented systems tied to pay- for-performance, performance management has become the primary tool for measuring individual and organizational effectiveness and supporting compensation decisions. like all merit-based Hrm systems, performance management is built on the presumption of a fair evaluation of an individual’s performance of his or her
  • 11. duties. the employee expects the evaluation to be based solely on the expectations defined in his or her performance plan. of critical importance to an effective performance management system is employee belief in the inherent fairness of the system. However, there continues to be an undercurrent of dissatisfaction with performance management, due in part to the lack of trust that managers will make fair and unbiased decisions of individual performance. there is ample anecdotal evidence indicating employee unhappiness with the rating process. in the five-level rating systems, in which a rating of 3 is considered acceptable performance, employees often file complaints over what they consider an unacceptable rating. First-line supervisors frequently share their frustrations of being told to lower employee ratings to reduce the rat- ings creep and of the difficulty they have explaining to an employee why he or she is a 3 when they think the employee should be a 4 or a 5. this article investigates one potential bias in performance management sys- tems—namely, that professional employees in higher grades (that is, 13, 14, and 15) have a greater chance of receiving a rating level of 4 or 5 than do employees in lower grades (e.g., 11 and 12). the study starts with the assumption that per- formance management systems seek to evaluate how employees are performing against explicit or implicit standards and that employees expect
  • 12. to be rated on how they perform regardless of their grade/position level in the organization. We examine the ratings distribution in three u.s. federal agencies (u.s. department of education [ed], u.s. department of Housing and urban development [Hud], and the environmental Protection Agency [ePA]) to assess whether an employee’s position in the hierarchy of the organization has an effect on his or her opportunity to be rated above average. to understand better the context for this discussion, it is important to have some understanding of performance managements systems in the federal service. Federal Performance Management Systems At the federal level, the civil service reform Act of 1978 created an important departure from the traditional pay and recognition system to tie public servants’ pay more closely to the results of their individual and their agency’s collective D ow nl oa de d by
  • 14. ru ar y 20 15 eremin et al. / systemic BiAs in FederAl PerFormAnce evAluAtions 9 efforts. those federal employees who were not in the senior executive service (ses) or were not part of the merit pay system for managers and supervisors were brought under new performance appraisal systems. these systems required that the development of specific performance standards for each job to be a joint respon- sibility of the supervisor and the employee. the results of the annual appraisals could then be used as the basis for a range of personnel actions deemed necessary and appropriate given the employees performance level (Perry & Hondeghem, 2008, p. 203). the effort to link individual and organizational performance was strongly reinforced through the management initiatives of the clinton and Bush administrations designed to support pay-for-performance compensation systems and enhance results-oriented organizational performance
  • 15. outcomes. several agencies sought and received the flexibility to create performance-based pay systems, including the Federal Aviation Administration, the u.s. Government Accountability office (GAo), the department of defense (dod), the department of Homeland security (dHs), and the securities and exchange commission, in addition to agencies participating in office of Personnel management (oPm) ap- proved demonstration projects since 1978. the Bush administration tried to move the entire executive Branch to such a system in 2006 when the oPm proposed the Federal Workforce Performance Appraisal and management improvement Act (www.opm.gov/news_events/congress/testimony/109thcongress/ 6_29_200 6.asp). When that program failed to garner necessary political support, the title v departments and agencies adjusted their current perfor mance management practices to differentiate employee performance based on results and to recognize individual contribution. there was renewed emphasis under the five-level ratings systems to have more ratings at level 3 demonstrating acceptable-level work and to reduce the ratings creep not tied to performance. Pass/fail systems, which had become popular in the 1990s, were eliminated as not responsive to measuring how individuals contributed to the overall organizational
  • 16. performance. developing and implementing such performance management systems, howev- er, has not proved easy. Public sector performance management systems have been roundly criticized over time with complaints over a lack of trust in management to rate employees fairly and the lack of money available for meaningful rewards or to distinguish among performance levels. even with the extensive effort that the dHs and the dod have made to develop performance management systems that can identify top performers, there is doubt that fairness and equity can truly ground performance decisions. the dHs maxHr personnel system has received no further funding from congress, effectively killing it, and the administration has recently told the dod to eliminate the national security Personnel system and return employees to the General schedule system. the major federal employee unions, in addition to decrying their inability to negotiate over the new personnel systems, have continued to claim that managers are not able to rate employees D ow nl oa de
  • 18. F eb ru ar y 20 15 10 PPmr / september 2010 fairly and consistently. they cite bias in systems from multiple angles, including their belief that employees at lower grade levels do not have the same opportunity as those at higher levels for 4 and 5 ratings. nonetheless, the performance management process still serves as the essential Hrm system for appraising and rewarding individual performance in federal agencies. the ratings that employees receive can directly impact their career op- portunities and benefits, especially if we take into account that a number of critical personnel decisions are based almost entirely on ratings. For example, the depart- ment of commerce Performance Management Handbook (http://hr.commerce. gov/Practitioners/PerformancemanagementandAwards/dev01_00
  • 19. 6173/) provides an example of the link between performance appraisals and personnel decision making. it stipulates: “Performance appraisal results may be used as a basis for making personnel decisions on training, rewarding, reassigning, promoting, re- ducing in grade, retaining and removing employees, and granting within-grade increases” (chapter 11, http://hr.commerce.gov/Practitioners/Performanceman- agementandAwards/dev01_006305/). According to the Handbook, a quality step increase can only be awarded to an employee with a level 5 rating. A level 3 or higher rating is required for a within-grade increase, career ladder promotion, and retention in a supervisory position after the probationary period. most important, “performance awards, when granted, must be based on an employee’s performance rating of record for the appraisal period for which the award is granted” (chapter 11, http://hr.commerce.gov/Practitioners/Performancemanagementa ndAwards/ dev01_006305/). Performance award amounts are also based on the rating level. Where such decisions impact individual compensation and recognition, employees pay a lot of attention to the rating process and outcome and how they perceive they are treated in the process. Fair and Credible
  • 20. most performance management programs in public agencies involve some form of pay-for-performance element, and this element, in turn, depends on employee perfor- mance evaluation processes that are perceived as fair and credible (ingraham, 1993). For example, the GAo made the connection between performance and recognition clear as the dHs and the dod were crafting their pay-for- performance systems: Pay for performance works only with adequate safeguards, including reasonable transparency and appropriate accountability mechanisms in place, to ensure its fair, effective, and responsible implementation. modern performance management systems are the centerpiece of those safeguards and accountability. (GAo, 2003, p. 1) these systems build from a set of related assumptions about human behavior and, especially, human motivation. First, they include a basic assumption that D ow nl oa de d by
  • 22. ru ar y 20 15 eremin et al. / systemic BiAs in FederAl PerFormAnce evAluAtions 11 workers are rational and self-interested and that incentives can be created to take advantage of this motivational drive. People will be motivated by incentives if they are correctly developed. second, workers are able to link their behavior to consequences. if they perform at a certain level, they will be rewarded or penalized (Perry, 1991). expectancy theory (vroom, 1964) argues that a worker’s motivation to perform is enhanced if valued rewards are offered, that the employees can see a connection between the rewards and the goals, and that the rewards are likely to be given if performance is achieved (Perry, 1991). equity and fairness concerns constitute particularly crucial factors for under- standing how employees react to a particular performance management system. the fairness of the both the evaluation and the rewards an
  • 23. employee receives influ- ences performance of employees (Akerlof & yellen, 1988; Bol, 2008; colquitt, conlon, Wesson, Porter, & ng, 2001). Adams’s (1965) equity theory maintains that employees will compare the evaluations and rewards that they get with those doing similar work. this comparison will affect the motivation and responses of those who see themselves as not rewarded to the same extent as others performing at the same level. in this way, perceived inequitable evaluation and pay decisions can have a negative effect on a person’s motivation to perform in the future (Ad- ams, 1965). in this sense, fairness refers to the employee’s perception of the equity for specific judgments and rewards compared to how those compare to evalua- tion and rewards given to others doing the same work. A second kind of relevant employee perception involves the fairness of the process used to determine the rewards. Here, the processes are thought to be fair when they are consistent and accurate and lack any kind of bias that favors one group over another (Burney, Henle, & Widener, 2007; leventhal, 1980). Finally, employees’ perceived lack of fairness has been found to undermine organization commitment and organization citizenship behaviors (schminke, cropanzano, & rupp, 2002). From a merit-based perspective, employees expect the performance manage- ment systems to be fair because they are part of the Hrm
  • 24. policies and programs that are guided by law and regulation. the merit system Principles, codified at 5 usc 2301, hold that 1. All employees and applicants for employment should receive fair and equitable treatment in all aspects of personnel management; 2. equal pay should be provided for work of equal value . . . and appropriate incentives and recognition should be provided for excellence in performance; and 3. employees should be . . . protected against arbitrary action, personal favoritism, or coercion for partisan political purposes (emphasis added). the code of Federal regulations at 5 cFr Part 430 requires that ratings be based solely on performance: 5 cFr 430.208 states that “a rating of record shall be based only on the evaluation of actual job performance for the designated ap- D ow nl oa de d by
  • 26. ru ar y 20 15 12 PPmr / september 2010 praisal period” and that “the method for deriving and assigning a summary level may not limit or require the use of particular summary levels (that is, establish a forced distribution of summary levels).” if implemented as designed, performance management systems should enable employees to be rated and recognized based on the duties and standards articulated in the system under which they are performing. Proper system implementation means, then, that in a five-level performance appraisal process, employees expect: • to be rated on the duties/objectives/elements specified in their individual perfor- mance plans using the measures/standards defined and • to have the opportunity to be rated according to their performance without such intervening variables as grade levels.
  • 27. Whether an agency has established a new pay-for-performance compensation system or continues to operate under the traditional general schedule pay system, it is essential for the validity of the process and employee satisfaction with that process that employees perceive they are being rated fairly within the parameters of their performance management system. they expect that their rating will be based on their performance against stated standards without regard to their grade level or other intervening variable (such as race, ethnicity, and gender). The Study the research presented in this article examines whether the performance systems in three federal agencies offer the employees a fair opportunity to be evaluated as a high performer no matter where the employees find themselves in the agency hierarchy. this fair appraisal includes an assumption that if the distribution of evaluation ratings is fair with regard to an employee’s place in the hierarchy, over time the system would be more likely to be seen as fair and equitable and, therefore, meet an important criterion for an effective performance management system. of course, it is possible that the system is biased in favor of a group at one end of the hierarchy over the other without this information becoming widely
  • 28. known by employees. However, we would expect that over time, an unfair system would become suspect and would undermine the overall credibility of the process. the research presented here only explores the first part of the link, that is, whether there is a factual basis, one way or the other, for answering the question of whether hierarchy skews the possibility of attaining outstanding ratings. this research examines the relation between hierarchy and performance ratings through a statistical analysis of performance data obtained from the oPm on three u.s. federal agencies—ed, Hud, and ePA. these three agencies employ compa- rable compensation and performance management systems and apply analogous standards of employee evaluation, making required cross- agency comparisons and generalizations possible. For the purposes of this study, existing differences D ow nl oa de d by [ C
  • 30. y 20 15 eremin et al. / systemic BiAs in FederAl PerFormAnce evAluAtions 13 among the agencies associated with specificities of individual missions, variations in internal functional structures, composition of the workforce, and organizational cultures are acknowledged but assumed to be extraneous. this analysis is a first- cut comparative study of a similar characteristic for the three agencies across the board. the internal logic of this research relies on the idea that as a matter of policy a performance management system should be an unbiased tool regardless of its implementation. consequently, in theory, all employees subject to performance assessment are assumed to have equal probability to receive higher or lower assess- ment ratings based on their performance, regardless of their place in a hierarchy. the only factor that should play a role in this process is work accomplishment during the assessment cycle. if this assumption is true, then one should expect the distributions of assess-
  • 31. ment ratings for employees at each grade level to be random and reflective of employees’ performance only. conversely, if the assumption is not true and hier- archy does affect the fairness of the assessment system, the assessment process will be influenced by the bias associated with the position of an employee within hierarchy such as, in particular, her or his grade.1 this bias , in turn, will affect the distribution of assessment ratings in such a way that it will be unlikely at- tributable to pure chance. specifically, probability to receive higher/lower annual performance ratings will be affected by the position within hierarchy (i.e., grade) in such a way that abnormally high or low concentrations of particular ratings will be associated with individual grades. to investigate whether such possibility exists, the main research hypothesis was formulated as: H1: Employees’ grade level does have an effect on their annual performance evaluation ratings. to test this hypothesis, we perform an exploratory Pearson’s chi-square test of independence to assess whether paired observations on two variables are unrelated to each other. the appropriateness of this test for initial exploration of categorical and ordinal level data is supported by a number of authors (davis, 2007; meyers, Gamst, & Guarino, 2009; reynolds, 1984). the test specifically investigates whether the performance ratings of an employee are
  • 32. independent of that employee’s position within a hierarchy, that is, his or her grade level. Finally, we also evaluate the strength of possible association between the variables by calculating crammer’s v and Kruskal’s gamma statistics as a way to support the results of Pearson’s chi-square test of independence. Results in the first round of testing, we apply the Pearson’s chi -square test to the data sets of the three agencies (see table 1 and Figure 1).2 in all three instances the values D ow nl oa de d by [ C en tr al M ic
  • 34. 14 PPmr / september 2010 of χ2 are statistically significant at α = .05 and df = 8. thus, the null hypothesis is rejected. similarly, the values of crammer’s v indicate either a moderate level of association between the variable Gs grade and the variable rating in the case of ed (v = 0.24) or modest levels of association between the variables in question in the cases of the ePA and Hud (v = 0.16 and 0.17, respectively). the values of Kruskal’s gamma indicate moderate levels of errors reduction in predicting Table 1. Combined Data on Performance Ratings by Employee Grade and Chi-Square Test Results Rating 3 Rating 4 Rating 5 Total department of education Grade 11 88 82 34 204 Grade 12 332 226 74 632 Grade 13 347 432 175 954 Grade 14 168 387 250 805 Grade 15 64 186 207 457 total 999 1,313 740 3,052 χ2 342.91 Prob. < 0.0001 r 0.32 crammer’s v 0.24 Kruskal’s gamma 0.38 environmental Protection Agency
  • 35. Grade 11 388 244 77 709 Grade 12 1,291 763 239 2,293 Grade 13 2,846 2,546 1,119 6,511 Grade 14 992 1,145 681 2,818 Grade 15 624 802 744 2,170 total 6,141 5,500 2,860 14,501 χ2 697.88 Prob. < 0.0001 r 0.21 crammer’s v 0.16 Kruskal’s gamma 0.27 department of Housing and urban development Grade 11 54 91 148 293 Grade 12 346 851 863 2,060 Grade 13 274 957 1,474 2,075 Grade 14 104 286 932 1,322 Grade 15 125 150 599 874 total 903 2,335 4,016 7,254 χ2 396.31 Prob. < 0.0001 r 0.23 crammer’s v 0.17 Kruskal’s gamma 0.26 Source: office of Personnel management, contingency tables; see note 2. D ow nl oa de
  • 37. F eb ru ar y 20 15 eremin et al. / systemic BiAs in FederAl PerFormAnce evAluAtions 15 Figure 1. Distribution of Performance Ratings by Employee Grade GS11 GS12 GS13 GS14 GS15 Performance ratings by GS grade Rating3 Rating4 Rating5 Department of Education GS11 GS12 GS13 GS14 GS15 Performance ratings by GS grade Rating3 Rating4 Rating5 Environmental Protection Agency
  • 38. GS11 GS12 GS13 GS14 GS15 Performance ratings by GS grade Rating3 Rating4 Rating5 Department of Housing and Urban Development D ow nl oa de d by [ C en tr al M ic hi ga n U
  • 39. ni ve rs it y] a t 08 :1 6 17 F eb ru ar y 20 15 16 PPmr / september 2010 the rank of the variable rating, if we know the rank of the variable Gs grade. taken together, these results point to the conclusion that the
  • 40. observed distribu- tion of assessment ratings by Gs grade is unlikely to be attributable to chance. therefore, there may be a factual basis for a claim that the performance rating of an employee is affected by her or his grade. Following the same logic, because Gs grade represents the position of an employee within organizational structure of the agency, we can possibly conclude that hierarchy may, in fact, have an ef- fect on the fairness of the assessment system as a whol e, because the assessment process is grade biased. these conclusions establish a factual basis for additional, more detailed statistical investigation of whether hierarchy skews the possibility of attaining outstanding ratings. Discussion the results presented thus far provide an empirical basis for the argument that federal performance management programs in their current shape and form may not meet the test for fairness and credibility entirely, at least concerning whether employees at different grade levels have a statistically significant equal chance to receive a specific rating. on the contrary, as it follows from the statistical tests employed, employees in some Gs grades have higher probability of getting the highest rating levels than do employees in other Gs grades. in addition, the fairness and credibility of performance management programs may also
  • 41. be undermined from additional systemic bias, including the possibility that race and ethnicity also may play an additional and significant source of bias.3 the identification by this study of systemic bias raises a number of important issues concerning the viability of current performance management systems and thus their ability to positively influence employee performance and provide appropriate compensation. one such issue is the representativeness of this study. the appraisal approach used by the three agencies in the study follow a similar pattern. they use a range of 1 to 5 and essentially the same descriptors for each category. one plausible response to the current findings could be that the traditional General schedule performance management processes used by these three agencies do not represent a fair test of performance rating systems. other agencies may not encounter simi- lar bias issues given that the three agencies reviewed in this study are part of the traditional General schedule pay system. therefore, a more detailed study of the alternative personnel systems, for example, the dod national security Person- nel system (based on performance rating data prior to the system’s elimination) or oPm-approved demonstration projects (demo) projects would be necessary to be confident about the problems identified in this study. However, some initial
  • 42. reviews of alternative systems and demo projects suggest continuing problems with bias and credibility found in the traditional General schedule approaches. D ow nl oa de d by [ C en tr al M ic hi ga n U ni ve rs
  • 43. it y] a t 08 :1 6 17 F eb ru ar y 20 15 eremin et al. / systemic BiAs in FederAl PerFormAnce evAluAtions 17 For example, a GAo review of the national security Personnel system found that the dod still required more work to ensure that the system was fair (GAo, 2008). A 2007 review of the dod acquisition personnel demonstration project found
  • 44. only a very modest increase in perceived fairness in how supervisors recognized individual contribution.4 Another issue has to do with the merit argument. Federal government culture and conventional wisdom offer some plausible … Order #172368159 (Status: Writer Assigned)Employee Performance (1 pages, 0 slides) Reassign this orderThis order may be reassigned automatically by Tue, 24 Jan 2017 08:14:34 -0600 · Instructions · Files (1) · Messages Type of service: Writing from scratch Work type: Coursework Deadline: (31h) Extend deadline Academic level: College (3-4 years: Junior, Senior) Subject or Discipline: Public Administration Title: Employee Performance Number of sources: 1 Provide digital sources used: No Paper format: APA # of pages: 1 Spacing:
  • 45. Double spaced # of words: 275 # of slides: ppt icon 0 # of charts: 0 Paper details: as the Human Resources Director of the Public Works Division manage unsatisfactory Employee Performance in the Street Maintenance Division and describe ways to produce improvement in unsatisfactory performance. Use the following scenario to answer the questions. Scenario: Slacker Thomas works for your Street Maintenance Division, and his offenses are many and devious. Last winter, for example, when assigned to fill potholes, he did his job so badly that another crew had to redo his work. After that, many of his co-workers concluded that they could accomplish more shorthanded than with Thomas around. So they asked him to remain behind in the garage, which is precisely what Thomas wanted. He does what is in his job description only and absolutely nothing more. Moreover, he flaunts his disregard for his duties, for his division's responsibilities and the dedication of his co- workers. Comments: # FILES WHO UPLOADED 1 172368159_PerformMgmtProcess_1.pdf Article to be used
  • 46. 264 KB 24 Jan, 08:47 AM · EXAMPLE PROVIDED Below: Essential Components of Role Delineation Examples /Supporting Evidence Role Delineation based on NP Competencies Narrative format plus evidence is required 1. Management of Patient Health/Illness Status Reflections on class lectures, discussions, clinical experiences, readings, assignments 2. NP-Pt Relationship Reflections on class lectures, discussions, clinical experiences readings, assignments 3. Teaching-Coaching Function Sample of outline of teaching rounds, poster, in-service etc 4. Professional Role May be evident in C-V, ,Proof of attendance at BON meeting 5. Negotiating HC Delivery Systems Attendance at Lambda Chi Meeting, Pri-Med, CMS seminar 6. Monitoring/ Ensuring Quality of HC Sample of peer reviews, quality improvement activities, Magnet offerings 7. Cultural Competence Article citation, Web References · Management of Patient health/Illness Status: As a Family Nurse Practitioner I will use ethical decision making to elicit a comprehensive health history, perform a comprehensive physical examination, order diagnostic test when appropriate, formulate a list of differential diagnoses, verify diagnoses based
  • 47. on findings, determine appropriate pharmacological, behavioral and other non-pharmacological treatment modalities, analyze risk/benefit ratios to design and develop personalized plans of care, and evaluate patient outcomes, modifying the plan as indicated. · NP-Pt relationship: As a FNP I will work with my patients to create a tailored plan of care. I will respect the autonomy of my patients and I will educate them so they can make informed decisions regarding their health. I will be their advocate. I will abide by the ethical principles of beneficence, non-malfeasance, justice, veracity and autonomy. I will strive to create an environment where they can feel accepted and are able to express their concerns openly. I will address my patients holistically and will be cognizant of the key role that mental health plays in our overall well-being. · Teaching Coaching Function: As a FNP I will go above and beyond to make sure my patients understand the information regarding their health status, their treatment options and the expected outcome of each treatment or no treatment. On each patient encounter, I will look for the opportunity to teach them about primary, secondary and tertiary prevention, including but not limited to, screening and educating about disease modifying risk factors, instructing on actions that can be taken to improve outcomes of diseases, and available rehabilitation options when appropriate. · Professional Role: As a FNP I will keep my practice current and provide evidence-based interventions to my patients. I will be an active participant in my professional organizations, read professional journals and attend local and/or national conferences. · Negotiating Health Care Delivery Systems: As a FNP I will maintain records that reflect diagnostic and therapeutic
  • 48. reasoning, and deliver cost-effective care that demonstrates knowledge of patient payment systems and provider reimbursement systems. · Monitoring/Ensuring Quality of HC: As a FNP I will apply knowledge of the regulatory processes to deliver safe, effective patient care and will maintain continuous self-actualization of current practices by accessing professional journals, evidence based research and publications of national organizations. · Cultural Competence: As a FNP I will be cognizant of the diversity of cultures and beliefs of the society in which I practice. Furthermore, I will be aware of my own preconceived cultural beliefs in order to steer clear of interference with my professional goal of providing culturally sensitive care to all my patients. Order #172382205 (Status: Writer Assigned) Delineation role (2 pages, 0 slides) Reassign this order · Instructions · Files (2) · Messages Type of service: Writing from scratch Work type: Research paper Deadline: (30h) Extend deadline Academic level: College (1-2 years: Freshman, Sophomore) Subject or Discipline: Nursing
  • 49. Title: Delineation role Number of sources: 0 Provide digital sources used: No Paper format: APA # of pages: 2 Spacing: Double spaced # of words: 550 # of slides: ppt icon 0 # of charts: 0 Paper details: I have attached a file as an example of the paper and the topics the professor wants included of what is expected of the role delineation: below you will find the instructions of the writing assignment. The role delineation section allows the reader to identify how you will actualize each competency outlined by the National Organization of Nurse Practitioner Faculty (NONPF) and the AACN. It is as unique as each student. You may write a narrative and include supporting documents to highlight your activities. Ultimately it shows the progression towards the program goals. Comments: # Files
  • 50. Who Uploaded 1 172382205_delination_example_paper_1.docx Sample of a paper 124 KB 24 Jan, 05:29 PM Customer 2 172382205_delination_example_paper_2.docx Outline 124 KB 24 Jan, 05:30 PM Customer