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31 October 2014 
Marius Meyer 
@SABPP1
Maslow’s needs in 2014
Why a national HR Standard? 
•We need to improve the quality of HR practice. 
•HR will not be seen as a true profession without standards. 
•Inconsistencies –practices, sites, business units, companies, industries. 
•Too many bad examples of things going wrong –Marikana, Medupi. 
•Raising the bar for the HR profession and business impact.
The role of HR …
Types of standards 
•Unit standards / Curriculum standards 
•Service delivery standards 
•Competence standards 
•Metrics/benchmarking standards 
•Professional practice standards 
•Business/industry/process/system standards -ISO
Global approaches to standards 
•Production and safety lead –ISO standards 
•Professional standards –accounting 
•Top global companies –their own standards 
•Canada –HR Standards & Metrics 
•USA -SHRM 
•UK –Human Capital Standard (BSI/CIPD) 
•ISO HR project started 
•South African National HR Standards 
•HR Standards in Namibia, Zambia etc.
The reality is …
It all started on 21 May 2013 with 13 Standard facilitators
468 HR Leaders developing HR Standards for South Africa
HR Standards Facilitators 
Kate Dikgale-Freeman Michael Robbins Linda Chipunza
BUSINESS STRATEGY –HR BUSINESS ALIGNMENT 
Strategic 
HRM 
Talent 
Management 
HR Risk 
Management 
HR ARCHITECTURE 
I 
HR VALUE & 
DELIVERY PLATFORM 
Work- force 
planning 
Learning 
& 
Deve- lopment 
Perfor- mance 
Mana- gement 
Reward & 
Recogni- tion 
Em- ployeewellness 
Employ- mentRela- tions 
Organi- sation 
Deve- lopment 
HR Service Delivery 
HR Technology 
(HRIS) 
Prepare 
Imple- 
ment 
Review 
Improve 
HR MEASUREMENT 
HR Audit: Standards & Metrics 
H R C O M P E T E N C I E S 
© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
HR Standards Files 
13 standards (2013) 
19 standards (2014)
HR Standards Supporters
Market comments 
“This is the best human resource project undertaken so far. It will set the national labour standards for companies.” 
Thomas Ncongwaneof MsukaligwaMunicipality, Mpumalanga 
“This is the biggest HR milestone in my 33 years of experience in HR.” 
Bruno Bruniquel, HR Consultant
Market comment 
“The new HR Standards marks a step in the right direction for the HR industry and will go a long way in putting HR on the strategic map and ensuring consistency and quality control.” 
Natalie Hardie, HR Advisor: Anglo American
1.Strategic HRM 
2.Talent Management 
3.HR Risk Management 
4.Workforce Planning 
5.Learning & Development 
6.Performance Management 
7.Reward & Recognition 
8.Employee Wellness 
9.Employment Relations Management 
10.Organisation Development 
11.HR Service Delivery 
12.HR Technology 
13.HR Measurement 
•Strategy & Strategic HR Planning 
•Talent Management 
•HR Assurance 
•Sourcing and placing 
•Capacity Building 
•Performance Management 
•Remuneration & Reward 
•HR Assurance & Wellness 
•Employee Relations Management 
•Organisation Culture Development 
•HR Administration, Reporting 
•HRIMS 
•People Management Benchmarking
HR Standards Presentations
Business chamber support
HR Standards Case Studies
Professional forum support
International HR bodies 
Tim Ekandjo, President: IPM Namibia & 
Marius Meyer, CEO: SABPP in Windhoek
Support from consulting firms
20+ Universities
HR Standards Publications 
5 textbooks, 37 magazine articles, 8 newspaper articles
International interest
STANDARD ELEMENT #1 
STRATEGIC HR MANAGEMENT 
❶
STRATEGIC HR MANAGEMENT STANDARD 
DEFINITION 
Strategic HR Management is a systematicapproach to developing and implementing long-term HRM strategies, policies and plans that enable the organisation to achieve its objectives. 
SABPP (2013)
STRATEGIC HRM PROCESS 
Framework of HR policies & programmes 
Environmental scan (PESTL) 
HR structure, service model and capability development 
People strategy 
HR strategic agenda 
Organisation’s strategic intent 
HR strategic agenda 
HR business plan 
People strategy 
Allocate roles & responsibilities (line/HR/support functions) 
MONITOR & EVALUATE
Strategic HR: It is all about alignment
STANDARD ELEMENT 5 
LEARNING AND DEVELOPMENT 
❺
LEARNING & DEVELOPMENT 
DEFINITION 
Learning and development is the practice of providing occupationally directed and other learning activities that enable and enhance the knowledge, practical skills and work place experience and behaviour of individuals and teams based on current and future occupational requirements for optimal organisational performance and sustainability. 
SABPP (2013)
LEARNING AND DEVELOPMENT PROCESS 
Integrated L&D approach & programmes 
Structure & capability of L&D resources 
MONITOR & EVALUATE 
Business strategy & plans 
External trends 
Knowledge management 
Skills develop- mentlegislation 
Current compet- encies
L&D is key
National HR Governance Strategy Alignment 
HR Professional Standards: 
•HRMS (13) 
•HRMSAS (13) 
•HRPPS (30+) 
HR Products/Services: 
•CPD 
•Mentoring 
•Professional registration 
•Research 
•HR Academy –QCTO 
•Curriculum standards 
HR Metrics: 
•National HR Scorecard 
•HR Service Standards 
HR Auditing: 
•Internal Audit 
•External Audit 
King IV: 
HR Governance 
ISO: HR 
Integrated 
Reporting 
HR Competencies
HR Audit -Certification
The need for consistency and quality
Conclusion 
HR standards are needed to improve the consistency and quality of HR management. We thank all HR professionals for your interest and support. 
Best wishes with the application of the HR Standards at your company. 
marius@sabpp.co.za 
@SABPP1 or @MariusSABPP

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SABPP HR Standards Emergence 2014

  • 1. 31 October 2014 Marius Meyer @SABPP1
  • 3. Why a national HR Standard? •We need to improve the quality of HR practice. •HR will not be seen as a true profession without standards. •Inconsistencies –practices, sites, business units, companies, industries. •Too many bad examples of things going wrong –Marikana, Medupi. •Raising the bar for the HR profession and business impact.
  • 4. The role of HR …
  • 5. Types of standards •Unit standards / Curriculum standards •Service delivery standards •Competence standards •Metrics/benchmarking standards •Professional practice standards •Business/industry/process/system standards -ISO
  • 6. Global approaches to standards •Production and safety lead –ISO standards •Professional standards –accounting •Top global companies –their own standards •Canada –HR Standards & Metrics •USA -SHRM •UK –Human Capital Standard (BSI/CIPD) •ISO HR project started •South African National HR Standards •HR Standards in Namibia, Zambia etc.
  • 8. It all started on 21 May 2013 with 13 Standard facilitators
  • 9. 468 HR Leaders developing HR Standards for South Africa
  • 10. HR Standards Facilitators Kate Dikgale-Freeman Michael Robbins Linda Chipunza
  • 11. BUSINESS STRATEGY –HR BUSINESS ALIGNMENT Strategic HRM Talent Management HR Risk Management HR ARCHITECTURE I HR VALUE & DELIVERY PLATFORM Work- force planning Learning & Deve- lopment Perfor- mance Mana- gement Reward & Recogni- tion Em- ployeewellness Employ- mentRela- tions Organi- sation Deve- lopment HR Service Delivery HR Technology (HRIS) Prepare Imple- ment Review Improve HR MEASUREMENT HR Audit: Standards & Metrics H R C O M P E T E N C I E S © SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
  • 12. HR Standards Files 13 standards (2013) 19 standards (2014)
  • 14. Market comments “This is the best human resource project undertaken so far. It will set the national labour standards for companies.” Thomas Ncongwaneof MsukaligwaMunicipality, Mpumalanga “This is the biggest HR milestone in my 33 years of experience in HR.” Bruno Bruniquel, HR Consultant
  • 15. Market comment “The new HR Standards marks a step in the right direction for the HR industry and will go a long way in putting HR on the strategic map and ensuring consistency and quality control.” Natalie Hardie, HR Advisor: Anglo American
  • 16. 1.Strategic HRM 2.Talent Management 3.HR Risk Management 4.Workforce Planning 5.Learning & Development 6.Performance Management 7.Reward & Recognition 8.Employee Wellness 9.Employment Relations Management 10.Organisation Development 11.HR Service Delivery 12.HR Technology 13.HR Measurement •Strategy & Strategic HR Planning •Talent Management •HR Assurance •Sourcing and placing •Capacity Building •Performance Management •Remuneration & Reward •HR Assurance & Wellness •Employee Relations Management •Organisation Culture Development •HR Administration, Reporting •HRIMS •People Management Benchmarking
  • 19. HR Standards Case Studies
  • 21. International HR bodies Tim Ekandjo, President: IPM Namibia & Marius Meyer, CEO: SABPP in Windhoek
  • 24. HR Standards Publications 5 textbooks, 37 magazine articles, 8 newspaper articles
  • 26. STANDARD ELEMENT #1 STRATEGIC HR MANAGEMENT ❶
  • 27. STRATEGIC HR MANAGEMENT STANDARD DEFINITION Strategic HR Management is a systematicapproach to developing and implementing long-term HRM strategies, policies and plans that enable the organisation to achieve its objectives. SABPP (2013)
  • 28. STRATEGIC HRM PROCESS Framework of HR policies & programmes Environmental scan (PESTL) HR structure, service model and capability development People strategy HR strategic agenda Organisation’s strategic intent HR strategic agenda HR business plan People strategy Allocate roles & responsibilities (line/HR/support functions) MONITOR & EVALUATE
  • 29. Strategic HR: It is all about alignment
  • 30. STANDARD ELEMENT 5 LEARNING AND DEVELOPMENT ❺
  • 31. LEARNING & DEVELOPMENT DEFINITION Learning and development is the practice of providing occupationally directed and other learning activities that enable and enhance the knowledge, practical skills and work place experience and behaviour of individuals and teams based on current and future occupational requirements for optimal organisational performance and sustainability. SABPP (2013)
  • 32. LEARNING AND DEVELOPMENT PROCESS Integrated L&D approach & programmes Structure & capability of L&D resources MONITOR & EVALUATE Business strategy & plans External trends Knowledge management Skills develop- mentlegislation Current compet- encies
  • 34. National HR Governance Strategy Alignment HR Professional Standards: •HRMS (13) •HRMSAS (13) •HRPPS (30+) HR Products/Services: •CPD •Mentoring •Professional registration •Research •HR Academy –QCTO •Curriculum standards HR Metrics: •National HR Scorecard •HR Service Standards HR Auditing: •Internal Audit •External Audit King IV: HR Governance ISO: HR Integrated Reporting HR Competencies
  • 36. The need for consistency and quality
  • 37. Conclusion HR standards are needed to improve the consistency and quality of HR management. We thank all HR professionals for your interest and support. Best wishes with the application of the HR Standards at your company. marius@sabpp.co.za @SABPP1 or @MariusSABPP