Case Study: HR Standards and Developing HR Strategy in AfriSam (Sandile Khwela, AfriSam)

2. Journey to design HR Strategy
2ND ANNUAL NATIONAL HR STANDARDS ROLL OUT

3. Objectives
 Share my journey to understand the business
 Stakeholder engagement framework (Process)
 Share my understanding of Afrisam’s business priorities
and my interpretation of what is required from HR
 Present the HR Strategic Plan, including strategic drivers
 Reversal of the process for sign-off/contracting
29 August 2014 HR Strategy Design Journey 3

4. Business Leaders Pre-engagement
 CEO
 Some key Board members: Chairman/Remcom Chairman
 Pre-introduction to Executive Committee Team
 Pre-introduction to HR Leadership
 Any Executive Consultant/Coach to CEO & Exco
29 August 2014 HR Strategy Design Journey 4

5. HR needs to transform to strategically partner
the business
From
 Reactive and transactional
 Overly process and procedure
driven
 Inconsistent application of HR
practices & policies
 Subjectivity
 Policing approach
 Unclear strategy & plan for
developing capability
 Poor understanding of HR
Operating model
To
 Proactive and fit for purpose HR
Solutions
 Effective people processes that
enable business delivery and
growth
 Objectivity/Drives accountability
 Enablers of a high performance
culture & value driven leadership
 Strategic Business Partner
 Involved in key business
decisions – an integral part of
the business
29 August 2014 HR Strategy Design Journey 5

6. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
Talent
Management
HR Risk
Management
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Workforce
planning
Learning Performance Reward Wellness ERM OD
HR Service
Delivery
HR Technology
(HRIS)
Prepare Implement
Review MEASURING HR SUCCESS Improve
HR Audit: Standards & Metrics
H R C O M P E T E N C I E S
SABPP HR SYSTEM STANDARDS MODEL

7. Iterative process for sign-off
 Strategy sign-off by HR Leadership
 Sign-off by Exco members
 Pre-alignment with individual Exco members
 Official sign-off by Exco Management team
 Sign-off by HR Community
 Sign-off by Remuneration & Nomination Committee
 Final endorsement by the company Board
29 August 2014 HR Strategy Design Journey 7

8. Principles for Leadership Engagement
Key buy-in factors

9. Your support and leadership is vital to this
partnership
 Input into the proposed strategy and agreement to make it happen
 Active role in owning and driving the talent and culture agenda in your
area and across the organisation
 HR provide processes, guidance and insights
 Line own talent and should ensure environment and culture
supportive and engaging
 Direct, first hand and timely feedback on performance and any issues
or concerns
 Involvement in decision making process as all key decisions have a
people impact – forward thinking and proactive
29 August 2014 HR Strategy Design Journey 9

10. hr professionals
• Will focus on more value-adding
activities in support
of the business needs
• Will deliver a positive
contribution to the business
success through optimised
service delivery and HR
business partnering
• Will have common HR
language shared across
Afrisam facilitating greater
career mobility
• Will experience a higher
level of job satisfaction
and work engagement
through the HR service
delivery model
• Will have space for
personal development and
growth, in line with our
Afrisam employee value
proposition
employees
• Will benefit from the
delivery of the right HR
service at the right time
• Will experience HR
business partners as
employee champions
• Will not have to develop
their own people processes
to fit their needs
• Will be empowered by
having access to and
manage their own personal
information through
standardised technology
processes
• Will have equal treatment
and access to optimised
services
• Will benefit from reduced
administrative red tape
line leaders
• Will experience HR as a
more effective business
partner
• Will be empowered to
manage their business in a
more efficient manner
through technology
enabled processed
• Will be able to reduce time
spent on solving problems
caused by cumbersome
HR processes
• Will benefit from
standardised and
professional HR service
offerings and processes
across Afrisam businesses
• Will have access to cost-effective
HR services
what is in it for us?
HR Strategy Design Journey

11. Next Steps
 Business Communication on HR Strategy approval
 Cascade the HR strategy to the business
 HR team to develop detailed plans
 Translate Strategic Drivers into a scorecard with KPIs
29 August 2014 HR Strategy Design Journey 11

12. Thank you
QUESTIONS??
29 August 2014 HR Strategy Design Journey 12