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Cambridge and Peterborough NHS Foundation Trust- Promise- PEN 2015
1.
www.promise.global PROactive Management of Integrated Services & Environments A
Glimpse Manaan Kar Ray Sarah Rae Project supported by the CLAHRC East of England and NIHR PROMISE
2.
www.promise.global Vision: Promote dignity
by eliminating force in mental health PROMISE VISION
3.
www.promise.global Coproduce novel solutions Value 03 Caring
response to all distress Value 01 Courage to challenge the status quo Value 02 PROMISE Values © PROMISE 2015
4.
www.promise.global Create a global
knowledge network for proactive practice Geneva Split Munich DOH Beijing Prague CairoCambridge Pushpagiri Yale WPA WASP WHO Cape Town Izmir Lubljana Zagreb Louvain Gadansk Perugia Oxford Singapore WYDO Brisbane © PROMISE 2015 M i s s i o n
5.
www.promise.global Navigating Rocky Waters Self
Aware Charting a new course is not going to be easy, however… Self Righting Sometimes I might get overwhelmed but with the right support… Self Determining Most of us most of the time captain our own lives… The Lion Within Premiere 8/4/16 © PROMISE 2015
6.
www.promise.global PROMISE Timeline Highlights inconsistencies from
38 to 3000+ PI incidents Mind Report June 2013 Sarah and Manaan meet and lay the seeds for PROMISE Meeting of Minds Sept 2013 DOH provides a tremendous boost to examine restrictive practice DOH Guidance Apr 2014 All PI incidents of 2014 are pulled out from Datix and categorised Quantitative Oct 2014 Successful ethics for the PROMISE study to capture patient and staff stories and ideas of proactive care Qualitative May 2015 Signing of the charter by 12 Cambridgeshire organizations – Global Vision for Local Agendas Charter Oct 2015 © PROMISE 2015
7.
www.promise.global Trust Wide PI
Data & Staff Assaults 9 17 9 7 4 4 1 19 34 19 20 15 16 13 APR-15 MAY-15 JUN-15 JUL-15 AUG-15 SEP-15 OCT-15 Prone Restraints Full PI © PROMISE 2015 451 210 0 50 100 150 200 250 300 350 400 450 500 Assaults on Staff 2013-14 2014-15
8.
02 Felt safe during stay:
88% 04 Treated with respect & dignity: 98% 06 Helped to make choices about care & treatment: 90% 08 Know what treatment and medication prescribed is for: 96% 01 Made to feel welcome: 97% 03 Staff are polite and friendly: 98% 05 Activities, groups, things to do: 92% 07 Rate care as good, very good or excellent: 90% Average scores for 977 Patient Experience surveys that were carried out between 1/12/14 and 30/11/15. 1 2 3 4 5 6 7 8 E X P E R I E N C E P A T I E N T © PROMISE 2015 www.promise.global
9.
www.promise.global PROMISE Frameworks www.promise.global © PROMISE
2015
10.
Modulate Internal External Think
Interpret Reframe Trigger Enumerate Alert Response Appropriate? Effective? Feel Classify & Quantify emotionwww.promise.global PROTECT: PROactive deTECTion © PROMISE 2015
11.
WHEN WHERE VALUE WHY WHAT WHO HOW www.promise.global PROMOTE: PROactive Modelling
Of Therapeutic Environments © PROMISE 2015
12.
www.promise.global PROGRESS: PROactive Governance
of Recovery Settings & © PROMISE 2015
13.
www.promise.global PROCESS: PROduce Creative
Effective Simple Solutions Enable Power to Empower: Ingenuity to Innovation Envision Dreams beyond Frontiers: Insights to Ideas Enact Make it Happen: Initiative to Implementation © PROMISE 2015
14.
Space Programme 04 03 02 01 Reflective Space No
Audit, Parity Promoter, Bed Tea, Tea and Toast, Creative Space Initiatives involving art, music Letters for Later, Sweet Shop, Butterfly Moments. Active Space Horticulture, Tai Chi, Springbank Mile, Sports Shared Space Open Door, Mood and Food, Ready-Steady-Cook, Transforming Spaces My Space Your Space Our Space © PROMISE 2015 www.promise.global
15.
No Audit Reflective Space
Example R – Reframe: What would it have taken to say yes? E – Easy: Was ‘no’ the easy option? F – Feeling: What would it have felt like? L – Listen: Did we listen? E – Explain: Did we explain? C – Creative: Where we creative enough? T – Time: Did we take the time? Acknowledgement: Mulberry 2, Fulbourn Hospital, Cambridge © PROMISE 2015 www.promise.global
16.
www.promise.global Open Door Patients who
have always felt that they have to fight against the system. 0 1 We often say that we are on their side but our actions indicate otherwise. 0 2 No questions asked is an important principle, so patients do not have to justify. 0 3 Seeking help proactively without self harming is incentivized with the open door 0 4 Important to remember that this is not a panacea for everyone and in some cases, the option had to be withdrawn 0 5 ForWhom Severe Personality Disorder Repeated attendance at A&E / 136 / Crisis Past history of long admissions Whydoit To reduce the scenario where patients take greater risks to communicate their distress due to “not being heard.” Onoffer Establish a risk sharing partnership by which patients can opt to have a 2 day and 2 night admission on the AAU. Conditions Encouraged to engage with PD service No self harm prior to and during admission Stick to boundaries and honour commitment Results Patients take this responsibility very seriously, treating the option as a golden ticket and we have had promising results. Shared Space Example © PROMISE 2015 Acknowledgement:Mulberry1,FulbournHospital,Cambridge
17.
www.promise.global • Recovery Coaches •
Consultant Telephone Clinics • Rapid Reaccess Service • First Response Service © PROMISE 2015 PROMISE Charter PRISM: PRImary Care Service for Mental Health
18.
www.promise.global Vision & Mission Organization Local / Regional / National Global •
Changing the nature of day to day interactions • Embedding leadership & innovation at all levels • Seamless care across organizations • Positive and proactive workforce for the future • Case for societal change and humane services Mission: Create a global knowledge network for proactive practice Vision: Promote dignity by eliminating force in mental health © PROMISE 2015
19.
www.promise.global Formation of the
Founding Five: Cambridge, Yale, Brisbane, Prague, Cape Town Since then linking up with 30+ local to Global Organizations Featured in many DOH events Link up with WPA, WHO, WASP, WYDO, IPS Goal is to create a best practice knowledge network PROMISE Global © PROMISE 2015
20.
Project 52 -
Knowledge Network • Create a global knowledge network for proactive practice • Learn from successes and struggles of partners Mission Pragmatics 01Anita Mcafee (Cambridge PROMISE office) promise@cpft.nhs.uk PROJECT support Once a year First come first serve Try to accommodate more frequent contributions Contributions 02 Capture, edit material four weeks in advance Into PROMISE format Collation 03 PROMISE mailing list Partners retain responsibility to cascadewithin own organization Dissemination 04 Cape Town PROMISE Nov 2016 © PROMISE 2015 www.promise.global
21.
Contact us Web Visit us
at www.promise.global Facebook Like us at www.facebook.com/promiseglobal YouTube Subscribe to www.youtube.com/c/promiseglobal Google+ Follow us at www.google.com/+promiseglobal Twitter Tweet us at twitter.com/promise_global Em@il Anita Mcafee: promise@cpft.nhs.uk www.promise.global @ © PROMISE 2015
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