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Harvard Business School Case
P G&
What
is
?
 An American multinational consumer goods
company headquartered in downtown
Cincinnati , Ohio , the U.S.
 One of the most powerful portfolios of
trusted brands.
Who are the players ?
• CEO A.G. Lafley
• CEO Bob McDonald
• CEO Durk Jager
• CEO Jim Stengel
• Claudia Kotchka,
o Vice-president, Design unit
• Marc Pritchard,
o Global Brand Building Officer
SITUATION
ANALYSIS
Good company
background
Enters new market
with a mission and
decisions
Takes scientific
approach to connect
with people
Brings in a design
unit as a part of
marketing strategy
Shift from product
based marketing to
consumer-centric
marketing
Communication
through direct &
digital marketing &
sales promotion
Multibranding
Tries to move
forward with an aim
to reach 5 billion
new consumers
Connect
&
Develop
ANALYSIS OF NET SALES AND EARNINGS
ONE
MAJOR QUESTION
Growth of P&G’s core brands & categories with
an unrelenting focus on innovation & design.
1st ISSUE
Building business with unserved & underserved
consumers through consumer-centric , digital
& direct and neuromarketing , multibranding
and interactive community promotion.
2nd ISSUE
MARKETING
STRATEGY
COMMITMENT
TO THE
CONSUMER
ADVERTISING
SPONSORSHIP
CELEBRITY
ENDORSEMENTS
MEDIA
SPENDING
DIGITAL
MARKETING
SOCIAL MEDIA
INTERACTIVE
COMMUNITY
PROMOTION
Continue to grow & develop faster-growing
higher margin businesses with global
leadership potential
3rd ISSUE
Digital marketing with campaigns,
Emotional, design and function driven marketing ,
R&D , consumer research & product performance.

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