1. Page 1 of 4
ROMUALD A D’CUNHA
Contact No. Mob: 39630778
E-Mail address: rmldcunha@yahoo.com
WORK EXPERIENCE
Operation Assistant
Udrive Rent A Car, PO Box: 565
Kingdom of Bahrain. Telephone: 17580208
Jul 2014 to Present
Number of hours performed per week is 48hrs
 Dealing with customer enquiries about the vehicle service.
 Updating service history and reporting to the operations supervisor.
 Maintain records and database information in accordance with established
guidelines.
 Prioritizing work requests, vehicle inspection reports in company’s database system.
 Compiling data on service records, Customer requests and Funding.
 Completes rental transactions and agreements for customers following established
guidelines and procedures.
 Obtains required authorizations, signatures, imprints, addendum, confirmation
numbers, and perform Preferred /Fastbreak, VIP, or other special services as
assigned.
 Reviews completed contracts with customers to verify accuracy of information and
explains rates and charges.
 Completes transaction procedures for returned vehicles and verifies accuracy of
closing calculations.
 Audits closed contracts to ensure accurate charges for refueling, applicable taxes,
etc.
 Monitoring orders, compiling sales reports, working with filing systems.
Sales Representative/Salesman
Gulf Tower Market
Oct 2010 to Jun 2014.
Number of hours performed per week is 48hrs
 Supervised established client accounts – contacted clients regularly to establish
effective working relationships
 Checked quality of account services –made regular status reports, follow-ups,
closing and activities.
 Controlled coordination with suppliers, importers and local purchase and sales-
oversaw delivery of products.

2. Page 2 of 4
Service Assistant
Bhatia & Company
Sep 2006 to Sep 2010
Number of hours performed per week is 48hrs
 Responsible for daily deliveries and stock merchandising according to site &
assortment, receiving and uploading incoming merchandise supplies equipment from
vendors and manufacture.
 Took part in trade shows and other marketing events.
 Worked with senior management on dealing with sales management, logistics,
marketing and tech-service.
 Managing data and adjusting work orders.
 Coding, reviewing, and validating labor and refund/reimbursement work orders.
 Conducting liaison with shop supervisors.
 Projecting work schedules and recurring work plans and funding status.
 Serving as customer service point of contact.
 Dispatching service calls and emergency requests to respective response teams.
 Scheduling short- and long-range maintenance, repair, and minor construction
requirements, and coordinating on contract repairs.
Salesman
BMMI, PO Box Manama
Apr 2001 to Aug 2006
Number of hours performed per week is 48hrs.
 Maintain an awareness of all promotions and advertisements.
 Assist in floor moves, merchandising, display maintenance, and housekeeping
 Assist in processing and replenishing merchandise and monitoring floor stock.
 Communicate customer requests to management.
 Assist in completing price changes within the department.
 Participate in year-end inventory and cycle counts.
 Assist in ringing up sales at registers and/or bagging merchandise.
 Any other tasks as assigned from time to time by manager.
Head Waiter
JJ Murphys BMMI.
Mar 1999 to Mar 2001
Number of hours performed per week is 48hrs
 To ensure that the service is at all times performed in a professional manner and to
the style as specified by the Restaurant Manager.
 To assist the Restaurant Manager and his Assistants in keeping the morale of the
Team up through social and educational events.
 To make sure that Company Policy, the Vision Statement, and Departmental
Objectives are followed and utilized at all times.

3. Page 3 of 4
 To ensure that service is at all times performed in a professional manner following
standards set.
 To collate information and feedback while attending all staff briefings before each
service.
 To obtain feedback from guests and to use this to improve service and to pass on
such to the Restaurant Manager and his Assistants.
 To ensure that all appliances, fixtures and fittings are safe and work in accordance
with Health & Safety regulations and report any faults to the Restaurant Manager or
his Assistants.
Store Keeper
GPZ Construction,
Jan 1998 to Feb 1999
Number of hours performed per week is 48hrs
 Receives and inspects all incoming materials and reconciles with purchase orders;
processes and distributes documentation with purchase orders; reports, documents
and tracks damages and discrepancies on orders received.
 Oversees and administers the operations of a store. Receives, identifies and verifies
merchandise.
 Maintains inventory. Uses inventory management software. Prepares purchase
requisitions for the replacement of stock. Contacts suppliers or searches catalogues
to determine price and additional details concerning new items.
 Makes claims with transport companies if delivered merchandise has been
damaged.
 Maintains files appropriate to the activities of the unit, such as invoices, order
number, receiving date, shipping date, etc. Prepares reports.
 Is responsible for cash and makes cash deposits.
 Verifies ledgers, statements and supporting documents.
 Controls and carries out the lending and renting of tools, equipment, furnishings,
and devices. Ensures that they are kept in good condition and that they are repaired
or replaced as necessary.
 Oversees the delivery of merchandise following an established schedule and
coordinates special deliveries by transmitting the necessary details to the persons
concerned.
Switch Board Operator
Abaal Khail Office
Jan 1991 to Dec 1997
Number of hours performed per week is 48hrs
 Operates telephone / switchboard service.
 Provides information and assistance regarding telephone numbers and completes
certain types of calls.
 Answers internal or external calls (local and long distance) and transfers calls. As
required, takes and relays messages.
 Maintains inventory of office supplies.

4. Page 4 of 4
 Receives messages by fax, informs intended recipients or sends messages by
internal mail.
 Compiles and updates data related to area of activity.
 Types, photocopies, completes and distributes documents related to reception,
telephone service or any other routine document.
EDUCATION
1985 - 1987 Graduated from Saint Joseph Junior College, Mangalore
SKILLS AND CERTIFICATES
 Microsoft Office (Word, Excel, PowerPoint, Outlook & Access).
 English Language Course Conducted by British Council Bahrain
PERSONAL DATA
Date of Birth: June 11, 1969
Marital Status: Married
Passport Number: M1017795
Nationality: Indian
Home Address: Behind Bajpe church, Bajpe post Mangalore Karnataka-574142
India.
Driving License: Valid Indian Driving License to drive light vehicles.
Bahraini License to drive Light vehicles.
Contact details: 39630778
****************