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Insight - find your place in technology or..
1. Find Your Place in Technology
Technology careers show up in a lot of places, and it’s easy to hit on
something appealing. Some people like working with hardware and
linking different systems, while others are better with software and
using technology tools for business. Sort through a variety of careers
below and see what stands out.
COMPUTER NETWORKING
Networkers keep business communication flowing. All data, voice and video travels over a
complex network that requires intricate planning and setup in addition to regular maintenance
and upkeep.
Related IT Jobs
o Network Architect assesses business and application requirements for
corporate data and voice networks while planning, designing and
upgrading network installations. Network architects also maintain
backup, version-control and viral defense systems.
o Network Manager implements new systems and oversees a staff of
network technicians to direct the day-to-day operations of the business’
networking system. The network manager reports system performance
and compliance to IT management.
o Network Engineer is responsible for the design, planning, development,
implementation, support and analysis of data, voice and video networks.
The network engineer works with vendors, clients, carriers and technical
staff to maintain a secure transfer of data to multiple locations across
internal and external networks.
o Wireless Network Engineer researches, designs and implements
wireless networks, taking all hardware and software requirements into
consideration. The wireless network engineer recommends upgrades
required to meet the business’s needs.
2. o Network Administrator keeps all networks operating while
troubleshooting and resolving any performance or connectivity
problems. The network administrator coordinates and implements
network software and hardware upgrades.
Stats and Salaries
Strong growth is predicted for networking, fueled in part by the expansion of technology in the
health care industry, though cloud computing could decrease demand for some jobs in this
area, according to the U.S. Bureau of Labor Statistics.
A networking engineer can expect to earn over $95,000, while a network architect starts at
$120,000, according to Robert Half.
COMPUTER OPERATIONS
The operations department runs all aspects of a company’s data center production system and
equipment. It involves a lot of coordination and a lot of people playing small roles that make up
the bigger picture.
Related IT Jobs
o Operations Manager supervises a staff of computer operators and
technicians and analyzes system malfunctions or technical problems,
resolving issues to ensure uninterrupted operations.
o Computer Operator runs the mainframe computer equipment and
peripherals, performs system backups and corrects equipment problems.
o Mainframe Systems Programmer designs logic, writes code and tests
and debugs mainframe computer applications, and installs upgrades
when appropriate.
o Systems Administrator installs operating system software, patches and
upgrades, and troubleshoots system hardware, software and network
issues. The systems administrator performs system backups and
recovery.
o Systems Engineer develops, maintains and supports technical
infrastructure, hardware and system software components. The systems
3. engineer identifies the cause of any service interruption and creates
preventive measures.
Stats and Salaries
The operations department runs all aspects of a company’s data center production system and
equipment, so these jobs aren’t going out of style. Salaries for the jobs in the operations
department start with computer operators at about $35,000 to operations managers, who top
out at $96,250.
CREATIVE ARTS
Technology is analytical and scientific, but how it’s used can be considered an art form. For
creative types, technology includes work for writers, designers and production artists.
Related IT Jobs
o Creative Technologist understands the creative process and is good at
prototyping early, facilitating prototype testing and implementing
changes. The job can involve web projects, plus mobile and other digital
experiences.
o Graphic Designer develops or acquires images used in a variety of
creative projects and oversees the design, layout and formatting of these
materials. Successful graphic designers possess a strong sense of
concept development plus communication, collaboration, research,
problem-solving and presentation skills.
o Technical Writers communicate complex information to a general
audience through manuals, supporting documents, and other types of
explanatory text. Increasingly, the job incorporates graphics, sound and
video.
o Visual Designer creates the concepts, artwork and layout for digital
projects in web, games, movies, kiosks and wearables. Some use special
software and other technologies to warp and blend images so they
appear on buildings and natural landscapes.
Stats and Salaries
4. Employment of computer and information technology occupations is projected to grow 12
percent from 2014 to 2024, faster than the average for all occupations, according to the U.S.
Bureau of Labor Statistics.
A graphic designer starts at $52,000 while a multimedia designer makes $61,750 to $91,000,
according to Robert Half. A technical writer makes between $55,500 and $87,250.
DATA
The use of smartphones, tablets, apps and social media have flooded companies with data,
prompting businesses to hire people who collect, sort, analyze and secure data.
Related IT Jobs
o Database Developer implements and tests database design and
functionality, ensuring that the storage, retrieval and reporting meet the
project specifications.
o Database Administrator manages, monitors and maintains the
company’s databases, making changes, updates and modifications.
o Data Architect translates business requirements into data design
models, database architecture and data repository design. A Data
Modeler, on the other hand, analyzes the company’s data requirements
and creates logical and physical models of data flow.
o Data Warehouse Analyst collects, analyzes and leverages data, then
researches and recommends technology solutions related to storage,
reporting and importing. A data warehouse manager, on the other hand,
designs, develops and maintains the data warehouse and data mart
systems.
Stats and Salaries
Job growth through 2024 is predicted at 11 percent, driven by the increased data needs of
companies, according to the U.S. Bureau of Labor Statistics.
An entry-level position into the database administration department as a data analyst has a
starting salary in 2016 at $74,500. At the high end, the salary for a data warehouse manager
can exceed $170,000.
DEVELOPMENT
5. Developers often choose a specialty, like software, applications or websites, and work with a
team to design, coordinate and oversee development of products from coding and testing to
marketing. Developers work with analysts, engineers and quality assurance testers.
Related IT Jobs
o Architect designs major aspects of the architecture of an application,
including components such as user interface, middleware and
infrastructure; provides technical leadership to the applications
development team; performs design and code reviews.
o Software Developer codes, tests and debugs programs according to
computer engineering specifications. The developer/programmer analyst
recommends system changes and enhancements, documents software
specifications and trains users.
o Web Developer develops specifications for web-based applications
based on business requirements and integrates websites with backend
systems such as databases. The web developer provides technical
assistance to the web administrators.
Stats and Salaries
This increase is fueled by the growing demand for computer software and mobile applications.
Although outsourcing is always a threat to domestic job opportunities, the U.S. Bureau of Labor
Statistics says offshoring for this occupation is expected to be limited since software developers
should be close to their customers. The top paying industry for web developers, according to
the U.S. Bureau of Labor Statistics, is software publishing, followed closely by the banking
industry.
Entry-level software developers earn over $80,000 a year, while the top salary a product
manager can expect is $136,000, according to Robert Half.
E-COMMERCE
As companies embrace online and e-commerce platforms, they need people to manage
logistics plus design and maintain a company’s website.
Related IT Jobs
o E-Commerce Analyst examines business and user requirements and
makes recommendations regarding the design and development of web-
6. based, e-commerce solutions. The role can also include coordinating the
work of web designers and other technical specialists to implement the
e-commerce site.
o Electronic Data Interchange Specialist is the liaison to internal users,
vendors and external partners with respect to data interchange standards.
The EDI specialist implements and monitors mapping, translation and
interface of the systems, while testing and performing testing and quality
control check.
o Portal Administrator makes sure shoppers have access to the e-
commerce portal, and also deploys and manages the applications of the
system.
Stats and Salaries
According to the U.S. Bureau of Labor Statistics, online purchasing is expected to grow faster
than the overall retail industry, which favors job growth in the internet/e-commerce
department.
An e-commerce analyst starts with an annual salary of $88,000, and an electronic data
interchange specialist makes from $77,750 to $106,750, according to Robert Half. Portal
administrators start out at $94,000.
HEALTH CARE
Hospitals have expanded the use of technology from treatment and diagnostic testing to
compliance with the electronic medical health mandates and improved communication and
video conferencing between doctors and patients. Health care groups continue to add
smartphones and tablets, cloud computing, patient portals and telemedicine to their practices.
Related IT Jobs
o Clinical Applications Analyst connects everything that happens
between patients, clinicians and doctors. They help to design,
implement, maintain and train people on clinical and business systems.
o Chief Medical Information Officer oversees the design,
implementation and use of technology within a health care organization.
7. o Clinical Informatics Specialist looks at how health care businesses use
data and information. In this important role, they help hospitals sort
through and digest an enormous amount of data.
Stats and Salaries
The U.S. Bureau of Labor Statistics projects a 15 percent rate of growth in employment
opportunities for medical records and health information technicians from 2014 to 2024. The
growth is thanks to an aging population, an increase in testing and procedures, more insurance
claims, and the widespread use of electronic health records.
Health care analysts and information specialists make between $71,000 and $89,000, according
to Robert Half.
HELP DESK AND TECHNICAL SUPPORT
The technical services, help desk and technical support department gets the call when
computers go down and connectivity is lost. This group is divided by varying levels of support
and includes people responsible for updating software and the operating system.
Related IT Jobs
o Help Desk (Tiers 1, 2 and 3) provides technical assistance and support
to the end-user. Tier 1 takes the initial call, troubleshoots and manages
the problem or escalates the call. Tier 2 solves more complex issues or
generates a work order ticket when the issue requires a visit to the
workstation. Tier 3 resolves the most difficult and complex problems.
o PC Technician installs and configures application and operating system
software and upgrades, and maintains desktop and laptop PCs and
peripherals. The PC technician troubleshoots and repairs hardware and
network connectivity issues.
o Desktop Support Analyst inventories installed software and manages
software licensing and recommends hardware and software
standardization. This job also means working with vendors to ensure
timely delivery and installation of new equipment.
o Business Continuity Analyst designs, plans and implements a
company-wide business continuity plan so that a business can resume
normal operations as soon as possible following a crisis.
8. Stats and Salaries
According to the U.S. Bureau of Labor Statistics, growth in this department will be highest at
companies that utilize cloud-computing technology. Recent trends show jobs moving to lower-
cost regions in the United States and overseas.
Entry-level positions in the help desk or as a PC Technician begin at $32,000 a year, where a
systems administrator starts above $62,000. The manager of this department could make up to
$109,000 a year, and the business continuity analyst could earn up to $125,000.
HOSPITALITY
Hospitality relies on personalized and direct contact with customers, and technology helps in an
industry that thrives on customized care and availability. This industry is heavily influenced by
trends of mobility, social media and cloud computing.
Related IT Jobs
Business System Analyst blends leadership and communications skills
with advanced computer experience, including programming. The
business systems analyst consults with both business managers and end-
users to define needs and, if appropriate, recommends automated
systems to solve complex business problems.
Hospitality Telecommunications Technician installs, configures and
maintains all the digital equipment necessary to keep customers happy.
The job can involve trouble shooting, problem solving and maintaining
records of success.
Systems Administrator installs operating system software, patches and
upgrades, and troubleshoots system hardware, software and network
issues. The systems administrator performs system backups and
recovery.
Stats and Salaries
The hospitality industry has the second fastest job growth rate, right behind health care. From
2004 to 2014, the industry recorded a 17 percent employment increase. Mobile technology, big
data and security will continue to be major drivers for IT hiring throughout 2016, according to
Robert Half.
A telecommunications technician’s salary starts around $53,000, and a technical service
manager can earn $84,500 to $121,000 each year.
9. MANAGEMENT
Jobs that fall under IT administration look after the overall IT functions and strategies of a
company. Administration positions are executive-level and require broad IT knowledge in
addition to a strong business sense. People in these roles are tasked with devising strategies
and policies to ensure their organizations meet their goals.
Related IT Jobs
Chief Information Officer provides vision and leadership in all aspects
of IT while working closely with senior management.
Chief Technology Officer has in-depth knowledge of all aspects of the
firm’s data technology infrastructure and sets the technology standards
and practices. The CTO manages a staff of direct reports in areas such as
systems operations, LAN/WAN architecture and hardware and software
support.
Information Technology Manager has a technical background and
people management skills. The IT manager delegates projects and
manages performance while implementing and monitoring new
technology related projects.
Stats and Salaries
These high-paying and prestigious positions attract many applicants. The U.S. Bureau of Labor
and Statistics forecasts a 15 percent increase in top executive-level positions through 2024 as
firms increasingly expand their business to digital platforms.
An entry-level position into the IT administration area is an IT manager, with a 2016 entry-level
salary beginning at $101,750, according to Robert Half. At the high-end, a top-ranking CIO’s
salary can exceed $265,000 a year.
MANUFACTURING
In manufacturing, technology pros maintain the network on the plant floor and in the office,
which means plenty of work: joining manufacturing equipment to the network, securing file
transfers, designing with computer-aided software and handling security on the plant’s
computer network. Because manufacturing corporations often have very sensitive data, the
industry is subject to much data regulation.
Related IT Jobs
10. Industrial Designer combines art, business and engineering to create
cars, home appliances and toys. They must consider the function,
aesthetics, production costs and usability of products they design.
Mechanical Engineering Technician uses sketches, data, calculations
and estimates to help design, develop, test and manufacture things like
tools, engines and machines.
Quality Assurance Analyst works in either manual or automated
processes to examine and test products for defects or deviations from
specifications.
Stats and Salaries
Thanks to innovations like 3-D printing, prototyping and small engineering businesses are
thriving. Because so much work is hands-on, the U.S. Bureau of Labor Statistics predicts these
jobs will remain local. Employment of mechanical engineering technicians is projected to grow
2 percent from 2014 to 2024, slower than the average for all occupations. Nevertheless, there
should be opportunities for those who can master new software and technology, as well as
traditional manual skills.
An industrial designer’s median pay is $67,130 per year, according to the U.S. Bureau of Labor
Statistics, while mechanical engineers jump to $83,590. A quality assurance analyst starts out at
$65,000 per year, according to Robert Half.
MARKETING
Small changes in marketing that utilize technology can have powerful effects when they’re
done strategically. Areas of specialty include social media and data analytics, strategic
marketing planning, online, internal and external event management and interactive and digital
marketing.
Related IT Jobs
Customer Experience Designer creates satisfying or compelling
experiences for users of a product, but is more focused on reshaping the
customer experience to maximize conversions.
Marketing Automation Manager administers marketing campaigns,
tests and analyzes workflow, lead generation, lead nurturing and lead
scoring, and identifies tactics for improvement.
11. Digital Strategist develops user experience plans, including information
design, online content strategy and lead generation tactics for web,
mobile, email, social and digital advertising media.
Stats and Salaries
Marketing is a very demanding, deadline-driven industry. Combined with the pace of
technology, it can be extremely daunting. A healthy work-life balance is hard to achieve. Make
it a habit to take lunch hours, breaks and vacations or risk becoming consumed and
unproductive.
An entry-level customer experience designer can earn $49,000 to $75,000, while a creative
director can cap out at $188,750 annually.
SECURITY
The security department protects information and information systems from unauthorized
access, use, disclosure, disruption, modification or destruction. As data use increases,
companies are increasingly interested in confidentiality, integrity of the system and appropriate
access.
Related IT Jobs
Chief Security Officer assumes responsibility for creating and
maintaining complex security systems, ensuring the firm meets all
mandated security and compliance standards.
Data Security Analyst performs security audits and risk assessments
and recommends enhancements. The data security analyst researches
attempted security breaches and rectifies security weaknesses.
Systems Security Administrator monitors the system, detects
intrusions and responds to incidents. The systems security administrator
ensures the integrity and confidentiality of sensitive data.
Information Systems Security Manager reviews and implements
security policies and procedures across the company, ensuring
fulfillment of legal and contractual information security and privacy
mandates and providing executive management with compliance reports
and audit findings.
12. Network Security Engineer identifies areas of security concerns and
develops actions plans to strengthen the network. The network security
administrator documents the network configurations and processes and
plans upgrades as necessary.
Stats and Salaries
Job growth in security expected to be much faster than other occupations through 2024. Cyber
attacks have grown in frequency and sophistication, and many organizations have security
protocols that are outdated. These jobs are plentiful in finance and insurance, according to the
U.S. Bureau of Labor Statistics. The job may require being on call in the event of a hack.
A network security engineer starts out around $110,000 and an information security manager
can make $129,000 to $182,000.
SYSTEMS INTEGRATION
Some jobs in technology require bringing different groups together and coordinate their work.
Systems integration specializes in getting a lot of small parts to function as a whole. There is a
substantial amount of diagnostic and troubleshooting tasks in this area.
Related IT Jobs
Technology Director establishes and maintains the relationship between
with the practice’s clients, develops the practice’s overall strategy and
goals and manages the consulting staff.
IT Auditor tests and evaluates IT systems and controls for conformity
with industry standards of efficiency, accuracy and security and verifies
compliance. The IT auditor recommends operations and process
improvements where necessary.
Product Manager coordinates work with software engineers and
developers to define the product requirements, then works with sales and
marketing to identify the customer’s needs, market potential,
competitive analysis and the marketing strategy.
Project Manager coordinates projects from planning through
implementation and communicates through presentations, budgets,
timelines and goals. Monitoring and reporting on progress is also part of
the job.
13. Stats and Salaries
Employment of computer and information systems managers is projected to grow 15 percent
from 2014 to 2024, much faster than the average for all occupations. Demand for computer
and information systems managers will grow as firms increasingly expand their business to
digital platforms.
Salaries in this department range from $87,500 to $172,500 for auditors and $122,750 to
$185,000 for directors, according to Robert Half.
TECHNICAL SALES
Technical salespeople are highly coveted because they must successfully explain complex
technical concepts to customers who typically focus on a different — often less technical —
part of the business. A technical salesperson can design a solution, frequently in conjunction
with a sales engineer or solution architect.
Related IT Jobs
Technical Sales Engineer successfully communicates between a variety
of departments and must work with people in sales, product engineering,
manufacturing, and customer service.
POS Support Technician is responsible for supporting the
development, implementation and management of new changes to the
POS platforms and peripherals
Stats and Salaries
As the industry continues to offer switches, routers, wireless, servers, desktop, telephones,
mobile applications, cloud computing and storage, technology sales professional will remain in
demand, according to Robert Half.
Salaries are often based on sales, which means vacations and big bonuses but no reliable
paycheck. The average starting salary for a technical sales engineer in the United States is
expected to increase 5.4 percent in 2016. Average starting compensation for technical sales
people ranges from $90,750 to $132,750.
TELECOMMUNICATIONS
A variety of entry-level telecom jobs are available, and you can choose between programming,
troubleshooting, design and working with customers. The flexibility in this area lets people
design and implement solutions.
Related IT Jobs