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MS. MARIA RHEA A. DEJUCOS
 BARRIERS OF COMMUNICATION
 VERBAL AND NON-VERBAL
COMMUNICATION
 Explain why there is a breakdown of
communication
USE OF JARGONS/
SEMANTIC NOISE
NOISY
ENVIRONMENT/
PHYSICAL
NOISE
EMOTIONAL
BARRIERS/
PSYCHOLOGICAL
NOISE
LACK OF
CONFIDENCE/
PHYSIOLOGICAL
NOISE
 Worries about money
 Crashing Deadlines
 The presence of Specific other people in the
room
 Tight daily schedule
 Biases related to the speaker or content
 Unique word usage
 Phrases from foreign Language
 Mispronunciation
 Euphemism
 Feeling ill
 Having a headache
 Growling Stomach
 Room is too cold or too hot
 Construction activity
 Barking dogs
 Loud music
 Airplanes
 Air Conditioners
 Noisy conflict nearby
Verbal Communication
- refers to an interaction in which words
are used to relay a message. For effective and
successful verbal communication, use words to
express ideas which can be easily understood by
the person you are talking to.
1. Appropriateness
The language that you use
should be appropriate to the
environment or occasion (i.e.,
whether formal or informal).
2. Brevity
Speakers who often use simple yet
precise and powerful words are found to
be more credible.Try to achieve brevity by
being more direct with your words. Avoid
fillers and insubstantial expressions which
do not add to the message, such as “uh,”
“you know,” “I guess,” and others.
3. Clarity
The meanings of words, feelings,
or ideas may be interpreted
differently by a listener; hence, it is
essential for you to clearly state your
message and express your ideas and
feelings.
4. Ethics
Words should be carefully chosen
in consideration of the gender, roles,
ethnicity, preferences, and status of
the person or people you are talking
to.
5. Vividness
-Words that vividly or creatively
describe things or feelings usually add
color and spice to communication.
Hence, you are encouraged to find
ways to charm your audience through
the use of vivid words.
Nonverbal communication
- refers to an interaction where behavior is
used to convey and represent meanings.All
kinds of human responses that are not
expressed in words are classified as nonverbal
communication. Examples of nonverbal
communication are stares, smiles, tone of voice,
movements, manners of walking, standing and
sitting, appearance, style of attire, attitude
towards time and space, personality, gestures,
and others.
 KINESICS – Body Signals
 HAPTICS –Touch Signals
 PROXEMICS – Space Signals
 CHRONEMICS –Time signals
 APPEARANCE/ Artifacts – Dress signals
 ICONICS – Object Signals
 It enhances and emphasizes the
message of your speech, thus
making it more meaningful,
truthful, and relevant.
 It can communicate feelings,
attitudes, and perceptions without
you saying a word.
 It can sustain the attention of listeners
and keep them engaged in the speech.
 It gives the audience a preview to the
type of speaker you are.
 It makes you appear more dynamic and
animated in your delivery.
 It serves as a channel to release tension
and nervousness.
 It helps make your speech more
dramatic.
 It can build a connection with
listeners.
 It makes you a credible speaker.
 It helps you vary your speaking style
and avoid a monotonous delivery.
“Communication must be HOT … Honest,
Open, andTwo-way”
Dan Oswald
Thank you

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Verbal and Non-verbal Communication

  • 1. MS. MARIA RHEA A. DEJUCOS
  • 2.  BARRIERS OF COMMUNICATION  VERBAL AND NON-VERBAL COMMUNICATION
  • 3.  Explain why there is a breakdown of communication
  • 4. USE OF JARGONS/ SEMANTIC NOISE NOISY ENVIRONMENT/ PHYSICAL NOISE EMOTIONAL BARRIERS/ PSYCHOLOGICAL NOISE LACK OF CONFIDENCE/ PHYSIOLOGICAL NOISE
  • 5.  Worries about money  Crashing Deadlines  The presence of Specific other people in the room  Tight daily schedule  Biases related to the speaker or content
  • 6.  Unique word usage  Phrases from foreign Language  Mispronunciation  Euphemism
  • 7.  Feeling ill  Having a headache  Growling Stomach  Room is too cold or too hot
  • 8.  Construction activity  Barking dogs  Loud music  Airplanes  Air Conditioners  Noisy conflict nearby
  • 9.
  • 10. Verbal Communication - refers to an interaction in which words are used to relay a message. For effective and successful verbal communication, use words to express ideas which can be easily understood by the person you are talking to.
  • 11. 1. Appropriateness The language that you use should be appropriate to the environment or occasion (i.e., whether formal or informal).
  • 12. 2. Brevity Speakers who often use simple yet precise and powerful words are found to be more credible.Try to achieve brevity by being more direct with your words. Avoid fillers and insubstantial expressions which do not add to the message, such as “uh,” “you know,” “I guess,” and others.
  • 13. 3. Clarity The meanings of words, feelings, or ideas may be interpreted differently by a listener; hence, it is essential for you to clearly state your message and express your ideas and feelings.
  • 14. 4. Ethics Words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to.
  • 15. 5. Vividness -Words that vividly or creatively describe things or feelings usually add color and spice to communication. Hence, you are encouraged to find ways to charm your audience through the use of vivid words.
  • 16. Nonverbal communication - refers to an interaction where behavior is used to convey and represent meanings.All kinds of human responses that are not expressed in words are classified as nonverbal communication. Examples of nonverbal communication are stares, smiles, tone of voice, movements, manners of walking, standing and sitting, appearance, style of attire, attitude towards time and space, personality, gestures, and others.
  • 17.  KINESICS – Body Signals  HAPTICS –Touch Signals  PROXEMICS – Space Signals  CHRONEMICS –Time signals  APPEARANCE/ Artifacts – Dress signals  ICONICS – Object Signals
  • 18.  It enhances and emphasizes the message of your speech, thus making it more meaningful, truthful, and relevant.  It can communicate feelings, attitudes, and perceptions without you saying a word.
  • 19.  It can sustain the attention of listeners and keep them engaged in the speech.  It gives the audience a preview to the type of speaker you are.  It makes you appear more dynamic and animated in your delivery.  It serves as a channel to release tension and nervousness.
  • 20.  It helps make your speech more dramatic.  It can build a connection with listeners.  It makes you a credible speaker.  It helps you vary your speaking style and avoid a monotonous delivery.
  • 21. “Communication must be HOT … Honest, Open, andTwo-way” Dan Oswald Thank you