-Analysing operational/service/cost metrics and finding the gaps & cause for the same -Making solutions/strategies for business and performance growth -Daily track of service related parameters -Forecasting & planning for smooth operations functioning -Process implementation -Supports the projects initiated by the National Service Head -Work with Sales, Finance, CS, IT, HR over various projects -Trouble Shooting of Areas with problems and issues

1. PRATEEK RATHORE
PGDM (Operations & Marketing)
Email: prateekrathore.11@gmail.com │Mobile:7045493845 │Age:28
CAREER OBJECTIVE
Obtaina challengingandrewardingOperationManagementpositionin Logistics/Distribution, wherepriorexperience,
personal abilityandleanmanagementskillscanbe appliedtoachieve optimumutilizationof company’sresources for
maximumprofit
WORK EXPERIENCE
Future Supply Chain SolutionsLtd. (Asst.Manager) 02-Sep-2013 to Present
Job Profile:ExpressBusiness- Operations
1) Operations Excellence
 Metrics/KPIsmanagement
 Dailytrack of service relatedparameters
 Forecasting,operations&manpowerplanningfor smoothoperationsfunctioning
 OperationsManagementfornewmarketplace onboarding
 Work withvarious internal stakeholders(Sales,Finance,Projects,HR,LPCR) tounlockvalue overthe entire process
life cycle
2) BusinessIntelligence & MISReporting
 PreparingMonthly/QuarterlyBusiness/OperationsReviews
 Identifying/Analysingthe variousoperational/service/costmetricsandfindingthe gaps&cause forthe same
 Making recommendations/solutions/strategiesforbusinessgrowthandperformance efficiency
 Publishingweekly/monthlymetricsreportsof service/operational performance forRegion/Zones/AllIndia
 Monitoring& identifyingchangingoperational trends&developingrespective forecasts
3) Project Management
 Projectownerof newprocess implementationacrossservice/operationstoincrease the overall efficiency
 Supportsthe projectsinitiatedbythe National ServiceHead
 Supportsmajorproductsacross businessfunctionsof Sales,Operations,Commercial,IT,LPCR
 DesigningnewHubs(operational/structural) andspearheadedthe projects,alsodesignedthe new Org.Structure
for the Hubs
SOFTWARE EXPERTISE
MS Office (Word/Excel/PowerPoint),TMS(TransportManagementSystem),VTS(Vehicle TrackingSystem)
WORK EXPERIENCE
ACADEMIC DETAILS
Qualification Institute/ University Year % / CGPA
PGDM (Operations & Marketing) M.S. Ramaiah Institute of Management, Bangalore 2013 7.03/10
B.E (ECE) RGPV 2009 71.69 %
Internship:Kribhco Shyam FertilizersLtd. April’12 - June’12
Title:Study of Procurement& Contracting Proceduresfor Goodsand ServicesinKSFL
 Understoodorganisationculture andgotpractical exposure tooperationalfunctionslikewarehouse management
and procurementprocess
 Studythe purchase processof the organisationanddevelopthe flow chartandfull processof procurement

2. ACHIEVEMENTS AND CO-CURRICULARACTIVITIES
 CoordinatorandCo-Founderof OperationsClubinMSRIM
 Coordinatorof Variouseventsatcollege Perception(ManagementFestival),Ingenium(Cultural Program),Novizio
(State Level Technical andCultural Festival)
 Winner/participantof variousDance competition
 StudentIn-charge of Alumni Association,MSRIMBangalore
PERSONAL DETAILS
STRENGTH Creative, Optimistic,TeamSpirit,Analytical &Logical Skills,Adaptable, Able tohandle people ina
veryefficientway
ADDRESS FlatNo. 302, Wing-A,RebelloApartment,Subhash Nagar,MIDC,Andheri (E)
DATE OF BIRTH 27th
Nov1986
LANGUAGES Hindi & English
DATE