1. Ramnath B
Mobile No: +91 9986209700
Email Id: ramnath.b.84@gmail.com
Objective
To be a part of Information Technology Specialist & work towards professional growth & advancement using my
rich experience in the Telecom CRM, Billing and charging solutions with good communication and leadership skills.
Professional Synopsis
o Currently working as a Principle Engineer with Quintiles Technologies Ltd (http://www.quintiles.com).
o With over 9.7 years of rich experience in design, development, implementation and requirement gathering.
o Chiefly involved in the implementation and requirement gathering of Rating & Billing and Telecom
billing system.
o Good knowledge in Oracle (8i/9i/10g/11g database/Exadata), PL/SQL (Packages, Procedures, Functions,
Triggers & Dynamic SQLs), PL/SQL based on situation and Database Administration partially.
o Worked as a Business Analyst for 5 releases in Project. Good at creating requirements such as Functional, Non
Functional, Data Requirements, Data Prototyping.
o Created work products like requirements in TopTeam, Review Packages, Approval Packages, SDS, Release
notes, Jira Requests
o Exposure to Clinical, Finance and Telecom Billing.
o Expertise in client requirement gathering, documentation and explaining the detailed requirements to technical
team and always been a SPOC for technical team for the functional deliverables.
o Involved in analysis, design, development and integration testing of telecom CRM, rating and billing system.
Platform is developed using Oracle 10g and 11g database.
o Expertise in PL/SQL programming, Functional and implementation Knowledge.
o Skilled in understanding & scrutinizing client requirements that plays a pivotal role in Scoping.
o Exposure at customizing and implementing software according to customer’s needs.
o Excellent written, communication, inter personal, liaison and problem solving skills with the experience of
having worked in multi-cultural environments.
Skills Sets
o Telecom Domain: BSS/OSS Requirement Analysis (CRM, Billing, Rating, Loyalty), Solution Design, Solution
Implementation
o Database: Oracle 10g, Oracle 11g
o Programming/Query Languages: SQL, PLSQL
o Software Platforms: Linux, Solaris, Windows 2000/2003/2008 server
o Tools: Toad Client for Oracle, SQL Developer
Additional skills:
o Conceptual knowledge and experience on Database Administration (Oracle 11g and Oracle 10g)

2. Academia
MS (Software Systems) BITS Pilani (Distance Education) 2012
BE (Information Science) City Engineering College, Bangalore 2005
PUC KLE's Independent PU College, Bangalore 2001
SSLC The New Cambridge High School, Bangalore 1999
Employment Chronicle
Quintiles Princpl Engineer Apr 2012 - Till Date
Ness Technologies/Quintiles Member Tech Staff-3 Aug 2011 - Apr 2012
Independent Technologies
(Now CSGI) Development Consultant Oct 2008 - Jul 2011
Lifetree Convergence Ltd
(Now Tecnotree) Software Engineer Mar 2006 - Sep 2008
Achievements
 Received Spot award for the Month Of Sep-10
 Received Outstanding performance Award for the Quarter Mar-07
Projects worked in Quintiles/Ness Technologies
Trial Management Data Hub (TMDH)
Client : Quintiles
Duration : Aug’11– till date
Tools : Oracle Exadata, Informatica, Toad, HP Quality Centre, Topteam, Jira, Analytix, Sharepoint.
Description : Trial Management Data Hub is the Data warehouse which uses Dimensional modeling using
Erwin to do the Analytical reporting for enterprise level clinical data. Data is sourced from various
operational systems into the Data Warehouse and Integrated, Standardized and Reported for end user
business needs.
Role and Responsibility:
• Data Analysis of new requirements, Interaction with Business users and getting Signoff for requirement.
• Data Modeling for Staging, Operational data Store and Data Mart.
• Data Architectural presentation to the Architecture Board and getting approved.
• Data Profiling for Business users to get requirement approval.
• Creating Mapping document for the ETL process.
• Creating the Sprint Plan, providing the Estimates for various activities
Projects worked in Lifetree (Tecnotree)
MTN Rwanda (Rwanda, Africa)
Onsite Duration : 4.5 months

3. Roles and Responsibilities :
o MTN Rwanda systems study and understanding of the business processes.
o Presentation to customer on the Lifetree convergent customer care and billing solutions.
o Requirement discussions with customer and requirement mapping with Lifetree product features.
o Requirement documentation on the customizable components.
o Point of contact for any design, solution and technical discussions.
o Played a key role in design and implementation of mobile number portability module
o Support execution of acceptance tests (SIT & UAT) to test qualify of application
o Played solution architect role successfully on implementing the Customer Care and Convergent billing
solution
MTN Iran (Iran, Asia)
Onsite Duration : 6 months
Roles and Responsibilities :
o Involved in the design of billing system.
o Preparation and successful execution of Integration Test Cases.
o Implementation of the complete Customer care and Self Care application.
o Configuration of Tariffs, Rule plans in charging system.
o Performed UAT and conducted user training.
o Documentation of new requirements and explaining the functional requirements to Technical team.
Projects worked in CSGI (Independent Technologies)
Single View:
Requirement Analysis
Role of Business Analyst for gathering the requirements from client and converting them into functional
requirements
Roles and Responsibilities :
o On receiving the Scope document from the client, initiated functional clarifications with business units.
o Based on the discussions, preparing the scope document where the business requirement would be
converted into system specific functional requirements.
o Flow diagrams are being drawn for complex interfaces.
o Discussions on the requirements with technical team and finalized the document.
o Preparation of functional impact analysis document
o Base RTM preparation
o Involved in all the solution design discussions and provided inputs wherever necessary.
Personal Details
Date of Birth : 24-May-1984
Passport : F9468157 Valid up to 2022

4. Address : #77, 6th
Cross, Basaveshwara HBCS, Chandra Layout, Bangalore -560040
Interests : Cricket, Listening to Music
Notice Period : 2 months