1. RESUME
RAKESH KUMAR SRIVASTOVA
C/o- Sri Awadhesh Kumar
Devi Mandap Road
Edalhatu,Morabadi,Ranchi
rakesh.srivastova@gmail.com
Mob. No 09334163003
AIM
My aim is to place myself in such company where I can utilize my
ability and knowledge to develop company and myself also
PROFESSIONAL SKILLS
 Good communication skills.
 Ability to handle any job responsible very strongly.
 Team Management.
EDUCATIONAL QUALIFICATION
 Matriculation – 1994- B.S.E.B., Patna.
 I.A– 1996- B.I.E.C., Patna
 B.A – 1996-1999 P Ranchi University
WORKING EXPERIENCE
 January 2001 to 31st
Dec 2008 worked in Prakash Air Freight P.Ltd ,
(FedEx) as a Operation Executive & Customer Service Executive
 15th
January 2009 to 15th
May 2012 working in Express it Logistics
Worldwide Ltd, as a Branch In charge
 1st
June 2012 to 1st
June working in Quantium Mail Logistics Solutions
India Pvt LTD as a Branch In charge.
 19th
June to 1st
sep 2015 working in ekart Logistics (filipkart) as a HUB In
charge .
 15th
Sep 2014 to till now working in JV Express Logistics Pvt Ltd as a Area
Ops Manager(Bihar /Jharkhand/Chhattisgarh )

2. Operation Part:
.
• Make adequate tour to the stipulated branches for new operate ion polices or if any
new product introduced by the management.
• Negotiating the services of 3rd party carriers, co loaders and contractual
delivery staffs for standalone branches.
• Cost management and reporting..
• Provide training to the operation people for error less operation.
• Implementing new processes and procedures.
• Partly associated with HUB operation and branch operation of 14th
branches inside
Bihar/Jharkhand/Chhattisgarh
• Oversaw Business Associate’s (Supper Franchisees) billing Process.
Oversaw credit client’s billing, MIS along with the major client’s also
IT Part:
• Oversaw all hardware, software, operating system, and network operations. Selected and
coordinated outside suppliers, network specialists, and service providers.
• Introduced company's local and wide area networks, comprising up to 200 LANs and 50
workstations.
• Reduced hardware costs 40% by setting up internal PC troubleshooting center, eliminating
need to purchase outside computers. Arranged appropriate training for department staff.
• Created and implemented variety of management reports, sales forecasting, and others,
dramatically increasing efficiency.
• Analyze, log, track and complex software and hardware matters of significance pertaining
to networking connectivity issues, printer, server, and application to meet business needs.
• Coordinate testing, upgrade and configuration of system files and services. Ensure changes
are in accordance with appropriate operating procedures.
• Utilize standard corporate tools to record changes, service requests, and problem activities
for tracking purposes
PROFILE
Proven ability to implement effective policies and procedures, enhance productivity,
and increase efficiency. Established track record with 15 years of experience in helping
organizations to efficiently use their networks; ensuring that the design of an
organization's computer site allows all of the components, including computers, the
network, and software, to fit together and work properly. Also having a proven ability to
monitor Courier operation of India’s largest courier network and persistently survey the
current network needs and make recommendations for enhancements in the
Implementation of future service and policies.

3. PERSONAL PROFILE
Date of Birth : 02/12/1978
Father’s Name : Sri Awadhesh Kumar
Marital Status : Married
Language Known : English & Hindi
Hobby : listening music & Cooking
Nationality : Indian
Mobile No : 9334163003
E-mail ID : rakesh.srivastova@gmail.com
Permanent Address: S/O– Sri Awadhesh Kumar
Devi Mandap Road
Edalhatu,Morabadi, Ranchi
DECLARATION
I hereby declare that all statement is complete and correct to the
best of my knowledge.
Date :
Place : Ranchi (Signature)