1. Date: 20.12.2015
Rahul Mohan
Qatar Airways (Q.A.C.C)
Hamad International Airport
Doha, Qatar
Pin # 22383
Mob # +974 50674659
e-mail: rahuleyan007@gmail.com
To,
The Human Resources Manager,
Dear Sir,
I take this opportunity to apply for a challenging position in your esteemed organization.
I have acquired a superb experience with hospitality Industry,(Abu Dhabi international airport catering
& Muthoot sky chef flight catering company in Trivandrum (India) dealing directly with various of Airlines.
Currently I am working as an Administration assistant in Qatar Airways (Qatar Aircraft Catering
Company). With the experience which I obtain from UAE, India & Qatar I will be able to deal with higher
assignments since I have ample potential and competency for managing all operational and administrative
assignments in the department.
I assure your good self that if given an opportunity, you will find my professional dedication and hard
work at par with your requirements. Thank you for the patience to go through this note and the pages of
resume and credential next.
Sincerely yours,
RAHUL MOHAN

2. RAHUL MOHAN
QACC Hamad International Airport, Doha, Qatar -  +974-50674659  rahuleyan007@gmail.com
Summary
To participate as a team member in a dynamic work environment focused on promoting business growth by providing
superior value and service
Core competence
Experience
Qatar aircraft catering company –Doha (Mar 2016 till present)
Position: Administration assistant
 Manage all administrational aspects of service delivery department during the shift and ensure that all the
documentations are done in proper manner.
 Preparing staff attendance record in daily basis and maintaining absence record if there are any no shows.
 Experience with E-TAS (Employee Time Attendance System) provided by the organization for working with staff
attendance, absenteeism, exception reporting, work time reviewing, roster uploads etc.
 Experienced with GEMS (Group Employee Management System). Advising staffs to put their various
applications in this system and assisting them in applying requests like Annual leave, Air ticket booking, sick
leave applications etc.
 Monthly duty roster uploading in E-TAS system done in proper manner.
 Maintaining record of electronic equipment’s such as I pads, Radio transmitters, duty mobile phones etc. are
using in delivery of catering to the aircrafts.
 Maintaining record of all company vehicles by tracking the road permit renewal, maintenance, washing etc.
 Preparation of daily overtime and monthly OT summary are properly maintained.
 By assisting company HR department in their queries about staff, a healthy relationship was maintained.
 By preparing daily KPI report, able to handle productivity record of the department.
 Reporting of all the operational as well staff issues to the Duty managers are done in proper manner.
 Processing applications of airport pass renewal of employees.
 Advising staffs about their Medical schedules, MOI finger print test, various kinds of trainings on schedule basis.
 Processing all the requisitions of store items through JD Edward powered by Oracle.
 Assisting finance department by preparing credit card statement on monthly basis.
 Assisting staffs in renewing Qatar ID by generating MOI form from Group Employee Management system.
Leadership People management Planning/Organizing IT Skill & Administration
Resolving disputes
On time performance
Judgment/Analysis
Operations management
Multi task handling
Communication
Food safety
Health and safety

3. Muthoot Sky chef In-Flight Catering Company Trivandrum (Jun2015 to Feb 2013)
Position: Senior Flight Supervisor
 Preparing for the flights by monitoring all the standards are correctly loading on to the aircrafts.
 Through proper checking of Airline menu and standards, provided better service to clients.
 To ensure no deviation in Quality of Service or Customer Standards.
 Good communication and coordination with Airline clients, Ramp and Transport division and make sure everything
goes as per the plan of work.
 To provide prompt information to Duty Officer for their immediate action/decision.
 Exposed to various hygiene aspects of flight kitchen and did food safety training.
 Solving customer queries with regards to Company policies and procedures.
 Over seeing delegation of Job responsibilities and scheduling of flights to supervisors, Logistic Assistants
 Conducting orientation and Training program for Staff on the correct procedures of handling flights / search & seal
Security control / marshaling high loaders / Ramp safety awareness etc.
 Effective and proper utilization of Manpower and man hours.
 Organize a quick response team for tackling short notice catering requirements.
 Updating of galley loading position of Air India, Air India express, Indigo Airlines, Silk Air etc.
 Conducting daily flight brief for staffs.
 Deputize Duty officer
Abu Dhabi Inflight Catering –Abu Dhabi international airport (Mar 2006 to Jul 2012)
Positions: Presetter / Operations Co-coordinator / Office Assistant
 Presetting for better productivity and maintaining the airline standards.
 Directly dealing with the food production department and setting up all the catering for flights according to the
required meal percentages.
 Good communication and coordination with airline clients including Catering, Ramp, Transport and Management
divisions ensuring provision of best services.
 Preparing daily aircraft movement sheets and handling around 30 verities of airlines requirements through
SITA, E-mails, faxes, radio transmitter etc.

4.  Ensure the airline menu specification and other requirements are current and any amendments issued due
operational requirements are strictly followed.
 Preparing meal break down as per the required percentage.
 Experienced with Automated Meal Ordering System (AMOS) provided by Airserv for Etihad Airways and British
Airways.
 Coordination of catering requirements of all private and V.V.I.P charters are properly done.
 Communicate with all short, medium, long; ultra-long haul sector stations with regards to their catering and
other amenity requirements and acknowledgements of all additional catering requirements are done through e-
mail.
Academic Education
Pursuing Bachelor degree (BBA) from Madurai Kamaraj University–Chennai –India
Higher secondary from Mahatma Gandhi University Kerala-India
Matriculation from Mahatma Gandhi University Kerala-India
Professional Qualification &Trainings
 UGDCA ( Undergraduate Diploma in Computer Applications) from Grand Institute of Computer
Technology(Kerala, India)
 Diploma in Computer Hardware & Networking from Corona Institute of technologies. (Kerala, India)
 Experienced with MS Outlook, MS Office (Word, Excel, Power point), other work related applications and
internet.
Trainings
 Ramp Safety Awareness ( Qatar Aviation Services )
 Fire & Safety in accommodation.
 Flight catering security course.
 Handling Bomb threat calls
Personal information
Fathers Name : K.G MOHAN DAS
Date of Birth : 12/02/1983
Passport number : K 2027989
Place of issue : Abu Dhabi
Date of issue : 01st
Feb 2012
Date of expiry : 31st
Jan 2022

5. Nationality : Indian
Religion : Hindu
Languages Known : English, Hindi and Malayalam
Marital status : Married
I hereby declare that the above details are true to the best of my knowledge and belief.
Yours Sincerely
Rahul Mohan,

6. Nationality : Indian
Religion : Hindu
Languages Known : English, Hindi and Malayalam
Marital status : Married
I hereby declare that the above details are true to the best of my knowledge and belief.
Yours Sincerely
Rahul Mohan,