1. RESUME
MOHAMMAD ABDUL SALAM
Address: Dubai Marina, UAE
Mobile No UAE: +971-554234400
Mobile No Qatar: +974-66641019
Mobile No India: +91-9391005003
E-mail-id: mohammad.salam30@gmail.com
Skype Id: mohammad.abdul.salam89@hotmail.com
=====================================================================
CARRIER OBJECTIVE:-
To work is an organization where my knowledge and skills will be upgraded and,
I should be a dynamic asset to the organizational growth.
EXPERIENCE:-
QATAR FLIGHT TRAVEL Doha, Qatar (Jul 2013 till now)
Job Designation: - Reservation Officer (Tickets/ Hotel Res.)
Work Profile and Responsibilities
 Working in Qatar Flight Travel. IATA Accredited Travel Agency. Doha,
Qatar.
 Working with Sabre & Amadeus system to option and queue flights
 Handle incoming calls from our internal reservations and external suppliers
 Handling walk-in customers and Corporate Clients and Sub – Agents
 AL MANA & PARTNER CO, AL MISNED SERVICES AND EUROPEAN
INTERNATION AGENCY.
 Plan routes, itineraries, and accommodation details, and compute fares and
fees, using schedules and rate books.
 Prepare customer invoices and accept payment.
 Answer inquiries regarding information such as schedules, accommodations,
procedures, and policies.

2.  Assemble and issue required documentation, such as tickets, travel insurance
policies, and itineraries.
 Determine whether space is available on travel dates requested by customers,
assigning requested spaces when available.
 Inform clients of essential travel information, such as travel times,
transportation connections, and medical and visa requirements.
 Promote particular destinations, tour packages, and other travel services.
 Provide clients with assistance in preparing required travel documents and
forms.
 Provide customers with travel suggestions and information sources, such as
guides, directories, brochures, and maps.
 Contact motel, hotel, resort, and travel operators to obtain current
advertising literature Plan routes, itineraries, and accommodation details,
and compute fares and fees, using schedules, rate books, and computers.
 Make and confirm reservations for transportation and accommodations,
using telephones, faxes, mail, and computers.
 Making Flight Itinerary and Issuing Tickets, Re-issue, Revalidation, Refunds,
and other travel requirements.
 Issuing Tickets on Budget Carriers Airlines.
 Customer Service, Groups Request and VMPD Virtual Multi-Purpose
Document.
 Arranging Limo for chauffer services for the eligible passengers.
 Sending OK on board message services for the inbound passengers.
 Trained newly joined Colleagues.
 Hotel Reservation and Issuing Hotel Vouchers.
 Making Tours Package with Emirates Holidays and Online Websites.
 Hotels, Transfers and Making online Appointment UK and Schengen Visa.
 Making Fare Quotation Package with Suppliers.
 Making Quotation by Emirates Holidays, TBO Holiday, Rezlive, 24x7 Rooms
and Royal Palm etc.
AL AMOODI TRAVEL PVT LTD, Hyderabad, India (Jan 2012 to Jun 2013)
 Worked with Al Amoodi Travel. IATA Accredited Travel Agency.
 Handling walk-in customers and Sub – Agents.
 Issuing Tickets on Budget Carriers Airlines.
 Working with Amadeus system to option and queue flights.
 Making Flight Itinerary and Issuing Tickets, Re-issue, Void, and Refund.
 Arranging Limo for chauffer services for the eligible passengers.
 Sending OK on board message services for the inbound passengers

3. AERO WISE TRAVEL & FOREX PVT LTD, Hyderabad (Aug 2010 to Oct 2011)
 Worked For Aero Wise Travel one of the leading IATA Accredited Travel
Agency.
 Handling walk-in customers and Sub – Agents.
 Making Flight Itinerary and Issuing Tickets, Re-issue, and Refund.
 Issuing Tickets on Budget Carriers Airlines.
 Working with Amadeus and Galileo system to option and queue flights.
EDUCATION QUALIFICATION:-
NAME OF QULAIFIC
ATION
NAME OF INSTITU
TION
YEAR OF PASSING PERCENTAGE OF M
ARKS OBTAINED
B.Com Rishi Degree College March 2011 65.89%
Intermediate Govt Junior College March 2008 68.00%
S.S.C Lal Bahadur High Sc
hool
March 2006 70.68%
TECHNICAL QUALIFICATION:-
 DTP
 Computer Hardware and Software
 Office Automation Tool: MS-OFFICE
PROFESSIONAL QUALIFICATION:-
 IATA with EBT (Electronic Booking Tools).
 Successfully completed AMADEUS CRS.
 Successfully completed SABRE CRS.
 Successfully completed SABRE CRS. EMD
 International Air Transport Association (IATA) Qualified.
 Diploma in International Airlines & Travel Management.

4. PROFESSIONAL GOALS:
 Ability to co-ordinate and work as a team
 Willing to learn every new task with dedication.
 To be analytical self-starter with excellent problem-solving skills and a strong
orientation in customer service/satisfaction.
 To exhibit an honest work ethic with the ability to excel in fast-paced, time-
sensitive environment.
STRENGTHS:
 Ability to co-ordinate and work as a team
 Patient, Sincere, Open-Minded and Quick Learner.
 Well Motivated and Hard Working.
 Punctual and Dedicated towards the Work.
Personal Details
DOB : 3rd Aug 1989
MARITAL STATUS : Single
NATIONALITY : Indian
LANGUAGES KNOWN : English, Arabic, Hindi, Urdu and Telugu.
REFERENCES : Available on Request
PERMANENT ADDRESS : H.No:- 16-7-807/3/6 Vinayaka Veedi,
Malakpet Railway Station Opposite Lane.
Hyderabad, India (Pin code: 500024)