1. Ranjan S Pandey Contact:
Cell: +91 9601405125
Email: ranjanspandey@gmail.com
1st
Floor Ankit Chandradeep Complex
Bandarbagicha Off Dakbunglow Road
Exibition Road Patna
Bihar - 800001
Career Objective
To get a position where my professional knowledge and capabilities can be fully utilized to achieve organizational
goals and fair reward of my services is to be provided.
Professional Experience:
SBI Life Insurance | February 2008
Review of credentials would confirm my association as Senior Executive operation and offering performance
driven experience of over 8 years’ in the areas of Underwriting, NB processing, MIS & Report, Relationship &
Coordination , Team Management & Customer Services etc.
I have successful track record of establishing and maintaining effective and relevant process activities and
support in relation to the organizational sales & operation & overall operating functions. I have been proficiently
managing the movements of proposals in and out of the pc in accordance with the organizational policy and
procedure. I have proactively contributed in necessary documentation for the efficient, cost effective and lawful
execution of all bussiness activities. I am a highly personable, self-motivated and diligent individual with flexibility
to adapt to new situations.
With an innate sense of task prioritization, training & development and result oriented attitude towards
accelerating organizational growth and that too in a high pressured, time bound and competitive environment, I
reckon that my grooming level is apt to look outward for a challenging position, with high level of professional
loyalty, integrity and maturity.
Current Designation: Sr. Executive-Operations (Underwriting)
• Gathering and assessing background information in order to effectively assess the risk involved;
• calculating possible risk and deciding how much individuals or organizations should pay for insurance
(the premium);
• Provide accurate, high quality, speedy and consistent underwriting that develops good customer-
relations and credibility for the organization
• Restricting the cost of medicals to a minimum so as to be cost effective, without compromising on risk
management principles & underwriting guidelines
• To attend to the queries of the customers, branches & help the customer relationship team in solving
the queries
Past Key Responsibilities:
 New Business processing: Initial Scrutiny of the Proposals, Quality Checking, Underwriting based on
AML & KYC guidelines & Issuance of the Proposals within TAT. Processing of Additional Requirements
& Medicals
 TPA’s Co ordination: Coordinating with TPA for medical conduction across the Gujarat & processing
the report once received.
 MIS & Reports: Maintenance of various Databases/MIS, Preparing repots for senior management
 Relationship & Coordination: Maintaining relationship with sales team and customers, handling
Customer queries & complaints, co-ordination & follow up with Branches & Head Office for Issuance.
Maintain relationship with staff for smoother process & Maintaining a harmonious relationship with all
staff to achieve team goals
 Team Management: Managing the team of Associates, guiding them towards accomplishment of

2. various tasks of New Business processing
 Branch Monitoring: Guiding branches (32 Branches in Gujarat) about various Processes, Circulars &
Guidelines related to NB processing time to time so they can perform their task smoothly & error free
 Training: Training and feedback provided to Branch & Sales Team for Smoother Processing & faster
issuance of policies. Training on the change in processes and new guidelines
 Customer Service: Providing customer service, solving their queries and helping them to process their
policy servicing, claims request
Education
Additional Qualifications:
Licentiate Examination held by Insurance Institute of India
Key Achievements:
• Received trophy from ED Marketing for best supportive staff in 2009.
• Received trophy from ASM Gujarat for best supportive staff in 2010
Year Degree/ Certificate %/CGPA Institute (University)
2013 MBA (Finance) 63.65% Jodhpur National University
2010 CMA (Inter) Pursuing Institute of Cost & Works Accountants of India
2003-06 BSc (Physics Hons.) 69.78% Veer Kunwar University Ara
2001-03 H.S.C (Science) 57.66% Bihar Intermediate Education Council
2000-01 S.S.C 67.20% Bihar School Examination Board
Key Skills
• Process Audit, HNI,NRI/OCI/PIO, Key man, Employer Employee underwriting
• Good time manager, ability to multi-task and deliver results in time
• Thorough and persistent in approach and dependable in seeing every undertaking to its completion
• Amiable and calm, ability to handle people from different backgrounds with good interpersonal skills
• Good knowledge of computer like word, excel, power point.
• Good communication skill.

3. • Received Certificate from RD for minimum scrutiny error in 2011
• Received Certificate from RD for maintaining TAT in 2011
• Received MD trophy for Operational excellence for being no 1 MPC Head in Gujarat region for business
conversion (97.20%). Received ED & MD trophy for renewal collection & budget achievement (due vs collection
87% budget achievement 102%). Became region (Ahmedabad) no 1 MPC head in surrender retention (17%) in
FY 2014-2015. Became region (Ahmedabad) no 2 MPC head in Go green registration & won a BAT signed by
Regional Director. Arranged medical camp for health check up for SBI customer in TURBO branches in Gujarat
region & successfully complete the same. Received ED marketing appreciation mail for the same.
• Got felicitated by Head Underwriter of SBI Life for Best Underwriter in Patna Region in Jan 2016
• Got felicitated by RD sir at Darjeeling for excellent performance in FY 2015-2016 in operational excellence
• Got felicitated by ED marketing Z3 in super star category for excellent performance in FY 2015-2016 in Z3
legends conclave held at Lucknow’
References:
1. Mr. Sapan Kumar Singh (RUU Head) SBI Life Insurance Co. Ltd., Patna Mobile No :- 7033098698
2. Mr. Ashish Tiwari (Manager - Credit) ICICI Bank Pune Mobile No :- 9925227119
3. Mr Prasad Halapeti (Deputy Manager – Risk HDFC Life ) Mobile no. - 9930762155
Personal Details
Date of Birth 20th
December, 1986
Languages Known English, Hindi, Gujarati