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Goldman Sachs 10th Annual European Conference




 MANAGING GROWTH,
SCALE AND COMPLEXITY

                Douglas Flint
            Group Finance Director
Forward-looking statements
  This presentation and subsequent discussion may contain
  certain forward-looking statements with respect to the
  financial condition, results of operations and business of the
  Group. These forward-looking statements represent the
  Group’s expectations or beliefs concerning future events and
  involve known and unknown risks and uncertainty that could
  cause actual results, performance or events to differ
  materially from those expressed or implied in such
  statements. Additional detailed information concerning
  important factors that could cause actual results to differ
  materially   is    available     in   our    Annual   Report.

Goldman Sachs 10th Annual European Conference   2
HSBC – record of growth
 Dividends per Share / Earnings per Share

  US cents
    140


    120



    100



      80


      60



      40


      20



       0
             1995         1996         1997      1998      1999      2000     2001   2002   2003   2004          2005

                                            UK GAAP (excl goodwill amortisation)                          IFRS
              DPS         EPS


Goldman Sachs 10th Annual European Conference                       3
Investor reactions to HSBC core values

           BEAR                                                                 BULL

                                                Geographic Coverage
                                                     and Scale

            • Too many moving parts?                         • Cross border differentiation
            • Hard to see what drives                        • Cost synergies
              performance
                                                             • Development opportunities
            • Is it manageable?                                for human talent pool


Goldman Sachs 10th Annual European Conference           4
Investor reactions to HSBC core values

           BEAR                                                                  BULL


                                                Diversified Risk Profile


                • Over-exposed to US                            • Most diversified by
                  consumer                                        geography, customer
                                                                  segment and risk type
                                                                • Consumer finance model
                                                                  transferable


Goldman Sachs 10th Annual European Conference             5
Investor reactions to HSBC core values

           BEAR                                                               BULL

                                                Emerging Market
                                                   Potential


            • Not as leveraged as pure                     • Combination of emerging
              plays                                          markets and developed
                                                             economies offers powerful
            • Absence of consolidation
                                                             synergies
              premium
                                                           • Best positioned in China


Goldman Sachs 10th Annual European Conference         6
Strong growth in emerging markets pretax profits
                                                                              % Change
                                                                              % Change
 US$m                                           2000*
                                                2000*         2004
                                                              2004    2005
                                                                      2005    2005/2004
                                                                              2005/2004
 Argentina                                      112            154     244        58

 Brazil                                         208            281     406        44

 China                                           -26            32     334       944

 India                                           87            178     212        19

 Indonesia                                       70             76     113        49

 Malaysia                                       116            214     236        10

 Mexico                                           9            774     923        19

 Saudi Arabia                                    30            122     236        93

 South Korea                                     65             89      94         6

 Taiwan                                          45            107      68        -36

 Turkey                                          59            142     265        87

 UAE                                            130            192     308        60

 Total                                          905           2,361   3,439      +46

 *2000 figures, UK GAAP excluding goodwill amortisation
Goldman Sachs 10th Annual European Conference             7
Investor reactions to HSBC core values


           BEAR                                                                    BULL

                                                Capital Strength



                   • A drag on returns                     • Reflects discipline
                                                           • Source of advantage if
                                                             there are stresses
                                                           • Opportunity to leverage
                                                             returns

Goldman Sachs 10th Annual European Conference          8
Return on Average Invested Capital - 1998 to 2005
     (%)                                                                                                                     US$m
    20                                                                                                                       100,000




                                                                                                                             80,000
    15


                                                                                                                             60,000

    10

                                                                                                                             40,000


     5
                                                                                                                             20,000




     0                                                                                                                       0
              1998             1999              2000       2001           2002          2003           2004          2005
                                                   UK GAAP                                                     IFRS


                                     Average Invested Capital (RHS)       Return on Average Invested Capital (LHS)


 Goldman Sachs 10th Annual European Conference                        9
Post tax return on average risk-weighted
 assets
           %
     2.5




     2.0




     1.5




     1.0




     0.5




     0.0
                 1998            1999           2000   2001        2002   2003   2004      2005


                     UK GAAP (excluding goodwill amortisation)                          IFRS

Goldman Sachs 10th Annual European Conference                 10
Economic Profit - 1998 to 2005
                                                                              Benchmark cost of
                                                                              capital reduced from
                                                                              12.5% to 10.0%
    US$m
 6,000


 5,000


 4,000


 3,000


 2,000


 1,000


       0


-1,000
                 1998              1999         2000   2001     2002   2003   2004          2005

                                                 UK GAAP                             IFRS

Goldman Sachs 10th Annual European Conference              11
HSBC financial framework
                                                               $bn

   Tier 1 Capital                   (as at 31Dec05)             74

   Net income attributable to
   ordinary shareholders (2005)                                 15


   Dividend payout                                         50 - 60%

   Scrip dividend impact                                   15 - 40%   (of dividends)

   Available to fund organic growth and
   acquisitions goodwill                                   50 - 60%   (of net income)


Goldman Sachs 10th Annual European Conference         12
Fundamental strategic thinking
   • A bank is a ‘leveraged’ play on the underlying economy, therefore the key challenge is to:
      – Select the better performing economies
      – Attract the most valuable clients in our chosen economies


   • HSBC aims to produce a blend of earnings from:
      – Developed mature-growth economies
      – Developing higher-growth economies (considered on a risk-adjusted basis)


   • Leveraging our internationality provides revenue generating and cost saving opportunities
      – Leveraging through our local presence the increasing trade and other links between
        developed and developing economies
      – Transferring skills and best practice
      – Managing resources globally

Goldman Sachs 10th Annual European Conference    13
HSBC’s ‘Broadbrush’ 25-year scenario
   • Key economic areas will be:
            – NAFTA
            – Greater China


   • 50% of the increase in world demand will come from
     developing countries such as:
            – China, India, Mexico and Brazil


   • Major opportunities within the diaspora of:
            – Chinese, Hispanic, Indian and many other expatriate communities

Goldman Sachs 10th Annual European Conference   14
HSBC – Profit before tax by Main Country - 2005
                                                                Consumer
    Personal Financial                                                                                           Commercial
                                                                  Finance
            Services                                                                                              Banking

                             US$4-5bn            US$500m – 1bn           US$100m – 500m        US$50 – 100m
                             United States       Mexico                  Brazil                South Korea
                             Hong Kong           France                  Mainland China        Australia
                             United Kingdom      Canada                  Singapore             Thailand
                                                                         Switzerland           Taiwan
                                                                         Malaysia              Rep. of Ireland
                                                                         UAE                   Egypt
                                                                         India                 Qatar
                                                                         Saudi Arabia
                                                                         Argentina
                                                                         Turkey
                                                                         Germany
                                                                         Bermuda
                                                                         Indonesia
                                                                         Malta



 Corporate, Investment                                                                                             Private
    Banking & Markets                                                                                              Banking
                                                Denotes significant acquisition in the last 10 years


Goldman Sachs 10th Annual European Conference                       15
Longer term the recycling of capital through New
 York or London will diminish
 - ‘South-North’ and ‘South-South’ investment flows increasingly important
  Chinese outward direct investment                                               Most attractive business locations for trans-national
                                                                                  corporations 2005-06
  USDm
                                                                                   100%
  8,000
                                                                                    80%
  6,000
                                                                                    60%
  4,000                                                                             40%
  2,000                                                                             20%
      0                                                                              0%




                                                                                                                                                     Germany


                                                                                                                                                                 UK
                                                                                                                                  Brazil
                                                                                                                  US
                                                                                            China




                                                                                                                         Russia




                                                                                                                                                                                 Canada
                                                                                                                                           Mexico




                                                                                                                                                                      Thailand
                                                                                                    India
          1991    1993    1995        1997   1999    2001    2003    2005


  Source: HSBC, CEIC                                                               Source: UNCTAD FDI Prospects 2005



  Expected sources of FDI Latin America 2005-06                                   Expected sources of FDI Asia-Pacific 2005-06

       US                                                                                 US

    Spain                                                                             China

    Brazil                                                                           Japan

    China                                                                          Australia

  Canada                                                                              India

             0%   10%     20%     30%        40%    50%     60%     70%     80%                0%           10%        20%        30%          40%             50%    60%          70%

  Source: UNCTAD FDI Prospects 2005                                                Source: UNCTAD FDI Prospects 2005


Goldman Sachs 10th Annual European Conference                                 16
Role of the Centre - Capital allocation

  •       Can we get scale?

  •       Have we comparative advantage and will it last?

  •       How consumptive of technology resource is it?

  •       How distracting will it be for existing management?

  •       How does the market value this business?

  •       Can we migrate the learning if successful?


Goldman Sachs 10th Annual European Conference   17
Role of the Centre – Driving IT efficiencies
from scale
                                                                   Standardize applications used across the business
                                                                   Standardize business processes
                                                                                                                     n
                                                                   Standardize Back office
                                                                                                                  tio tion
                                                                                                                ca a
                                                                   Globalisation of customer base
                                                                                                             pli olid
                                                                                                           Ap ons
                                                                                                            C
                                                                                            nd
                                                                                          ea
                                                                                      tic
                                                                                 P rac ture n
                                                                             est hitec catio
                                                                            B rc ifi                 Multiple applications on a single partitioned server
                                                                             A mp   l
                                                                              si               Replace many low end servers with one high-end server
                                                                                         Enable ‘follow the sun’ support
                                                             ols
                                                        nt/to ion
                                                     me dizat
                                                  uip r
                                                Eq anda              Advantages of skills transfer and Training
                                                 S t           Advantages of skills transfer and Training

                                                       Increased purchasing leverage and Global best pricing
                                 l&
                              ica
                           ph
                      o gra al tion
                    Ge ysic lida
                     Ph ons o          Elimination of excess overheads and fixed costs
                      C         Aggregation of demand, leverage economies of scale.
                           Aggregation of demand, leverage economies of scale.


Goldman Sachs 10th Annual European Conference                          18
Role of the Centre - Leveraging Group skills
   Mexico

   •        Internationality of Group key to ensuring success of acquisition
                – Influx of Group talent
                – Tightened controls (compliance and internal audit)
                – Installed new systems (treasury, branches, trade services and credit card)

   •        Leverage Mexico’s ATM capabilities – location selection, direct sales
            channel, charity donations.


   Rolling out the consumer finance model
   •         Marketing skills                                 Asia
   •         Sophisticated analytics                          Mexico
   •         Scaleable systems                                Brazil

Goldman Sachs 10th Annual European Conference     19
In Global Markets we have rolled out our
 Asian financing model with great success
  In Latin America
  30
                                                                        • Hub and spoke management
                                                                          complemented by in-country
  20                                                                      coverage expertise
  10
                                                                        • Strong local distribution coupled with
   0
              0                0                                          global emerging markets platform
            2002              2003         2004             2005          provides optimal execution for issuers
                  Mandates - Bonds       Mandates - Loans


  In the Middle East and North Africa                                   In Central and Eastern Europe

  40                                                                    20

  30

  20                                                                    10

  10
              0                                                                 0                0
   0                                                                     0
            2002             2003          2004             2005               2002             2003       2004             2005

                   Mandates - Bonds      Mandates - Loans                             Mandates - Bonds   Mandates - Loans


  Mandates at bookrunner or equivalent

Goldman Sachs 10th Annual European Conference                      20
Role of the Centre – Maintaining a
 consistent risk profile
                          %
                         10

                            8
As a % of Average
 Risk-Weighted
      Assets                6

                            4

                            2

                            0
                            2001                    2002               2003         2004   2005
                                                           Credit Charges     Revenues
Goldman Sachs   10th   Annual European Conference                 21
Role of the Centre – Managing scale and
   complexity

    • Tone from the top

    • Collective Management

    • Rotation of senior management

    • Training at all levels

    • Reward mechanisms

Goldman Sachs 10th Annual European Conference   22
Distribution remains the key competitive
 advantage – and therefore highlights the
 importance of the brand
  HSBC Group international network




                                                                                                                                           Manchester
                                                                                                                                                               Stockholm
                                                                                                                                      Edinburgh Leeds
                                                                                                                                 Isle of Man         Birmingham
                                                                                                                                                      London                   Moscow
                                                                                                                              Belfast                 Brussels
                                                          Saskatoon                                                                   Dublin            Amsterdam
                                                  Calgary           Winnipeg     Montréal                                                 Cardiff        Düsseldorf Warsaw
                                       Vancouver                              Ottawa       Québec St John’s                    Channel Islands                 Prague Frankfurt
                                           Seattle    Portland                                                                  Luxembourg            Zurich Bratislavia
                                                                 Sioux Falls Toronto                   Fredericton                     Paris      Geneva        Budapest                                  Almaty
                                           Tigard Prospect Heights                                     Boston                                               Lugano                                                                                Daegu
                                                                           Chicago                                                 Barcelona   Monaco Milan
                                                                                                       Glastonbury                                                            Izmir    Yerevan                                     Beijing     Daejon
                                    San Francisco Kansas City                  Buffalo                                                   Madrid        Rome     Istanbul                                                                   Dalian
                                           Salinas Las Vegas                                           New York City                                                          Ankara                                             Tianjin        Seoul
                                                                        Chesapeake                     Bridgewater                          Valencia         Athens     Adana                                                            Inchon          Tokyo
                                    Beverly Hills              Lewisville                                                                                                           Baghdad                                      Qingdao
                                                                             Virginia Beach            Philadelphia                                                 Nicosia Beirut          Tehran      Chandigarh
                                     Los Angeles               Dallas                                  New Castle                               Algiers Valletta                                                                 Suzhou     Pusan
                                                                                        Bermuda                                                                      Tel Aviv Ramallah Manama                                                       Osaka
                                        San Diego                     Houston                          Washington                                                               Kuwait City                                    Wuhan         Shanghai
                                                                            Brandon         Atlanta                                                        Tripoli                          Doha         New Delhi      Chengdu
                                           Tijuana                                                                                                                      CairoAmman           Abu Dhabi                 Chongqing
                                                                                                                                                                                                                                       Shenzhen
                                                           Torreón Monterrey         Miami   Jacksonville                                                   Alexandria        Dammam                   Ahmedabad                            Xiamen
                                                                                                                                                                                              Dubai                        Guangzhou         Taipei
                                                  Guadalajara                          Nassau                                                                                   Riyadh                          Dhaka   Chittagong
                                                   Mexico City         Mérida Cancún                                                                                                  Muttrah Karachi       Kolkata              Macau Hong Kong
                                                                                                                                                                              Jeddah           Muscat                    Hanoi
                                                              Puebla             Cayman       Tortola (British Virgin Islands)                                                                   Mumbai Visakhapatnam
                                                            Acapulco             Islands                                                                                                Salalah     Pune      Hyderabad       Ho Chi
                                                                                                                                                                                                   Bangalore                              Manila
                                                                                                                                                                                                                    Bangkok Minh City
                                                                Veracruz Colón                                                                                                                                Chennai
                                                                                                Caracas                                                                                         Trivandrum                       Cebu City
                                                                                                                                                                                                                       Penang
                                                                             Panama City                                                                                                                        Colombo        Kuala
                                                                                                                                                                                                                                         Kota Kinabalu
                                                                                                                                                                                                                    Medan      Lumpur Labuan
                                                                                                                                                                                                                                      Bandar Seri Begawan
                                                                                                                                                                                                    Malé (Maldives)   Singapore
                                                                                                             Belém                                                                                                               Kuching
                                                                                             Manaus                                                                                                                       Jakarta Semarang
                                                                                                                      Fortaleza
                                                                                                                         Recife                                                                                          Bandung       Surabaya
                                                                                                       Brasília       Salvador

                                                                                                           Ribeirão Preto
                                                                                        Campo Grande
                                                                                                              Belo Horizonte
                                                                                    Corrientes                                                                                             Port Louis (Mauritius)
                                                                                                Posadas        Rio de Janeiro
                                                                                       Salta                São Paulo
                                                                                   Tucumán               Curitiba                                    Johannesburg
                                                                                     Resistencia         Porto Alegre                                                                                                                                              Brisbane
                                                                                San Juan                 Santa Fé                                                     Durban                                                          Perth
                            Cook Islands                                       Santiago          Paraná                                                                                                                                           Adelaide
                                                                              Mendoza                Punta del Este                                                                                                                                               Sydney
                                                                                                                                                     Cape Town
                                                                                Córdoba                Montevideo                                                                                                                                                             Auckland
                                                                                 Neuquén               Buenos Aires                                                                                                                                   Melbourne
                                                                                                    La Plata                                                                                                                                                                       Wellington
                                                                               Bahía Blanca      Mar del Plata
                                                                                                                                                                                                                                                                           Christchurch
                                                                                           Pergamino




Goldman Sachs 10th Annual European Conference                                                                                                 23
What is our unique point of view on the
   world?
     In a world where homogeneity and standardisation
     dominate, we are building our business in the belief
     that different people from different cultures and
     different walks of life create value.

     We believe that it is the combination of different
     people, and the fusion of different ideas, that
     provides the essential fuel for progress and success.


Goldman Sachs 10th Annual European Conference   24
What does this position
        demand of each and every one
        of us?
        To provide people from different cultures
        and different walks of life with the
        financial support that helps them to live
        the life that best reflects who they are and
        what they want to achieve.


Goldman Sachs 10th Annual European Conference   25
Goldman Sachs 10th Annual European Conference   26
Goldman Sachs 10th Annual European Conference   27
Goldman Sachs 10th Annual European Conference   28
Hong Kong




Goldman Sachs 10th Annual European Conference   29
Kuala Lumpur




Goldman Sachs 10th Annual European Conference   30
Sydney




Goldman Sachs 10th Annual European Conference   31
HSBC Managing Growth, Scale and Complexity

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HSBC Managing Growth, Scale and Complexity

  • 1. Goldman Sachs 10th Annual European Conference MANAGING GROWTH, SCALE AND COMPLEXITY Douglas Flint Group Finance Director
  • 2. Forward-looking statements This presentation and subsequent discussion may contain certain forward-looking statements with respect to the financial condition, results of operations and business of the Group. These forward-looking statements represent the Group’s expectations or beliefs concerning future events and involve known and unknown risks and uncertainty that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in our Annual Report. Goldman Sachs 10th Annual European Conference 2
  • 3. HSBC – record of growth Dividends per Share / Earnings per Share US cents 140 120 100 80 60 40 20 0 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 UK GAAP (excl goodwill amortisation) IFRS DPS EPS Goldman Sachs 10th Annual European Conference 3
  • 4. Investor reactions to HSBC core values BEAR BULL Geographic Coverage and Scale • Too many moving parts? • Cross border differentiation • Hard to see what drives • Cost synergies performance • Development opportunities • Is it manageable? for human talent pool Goldman Sachs 10th Annual European Conference 4
  • 5. Investor reactions to HSBC core values BEAR BULL Diversified Risk Profile • Over-exposed to US • Most diversified by consumer geography, customer segment and risk type • Consumer finance model transferable Goldman Sachs 10th Annual European Conference 5
  • 6. Investor reactions to HSBC core values BEAR BULL Emerging Market Potential • Not as leveraged as pure • Combination of emerging plays markets and developed economies offers powerful • Absence of consolidation synergies premium • Best positioned in China Goldman Sachs 10th Annual European Conference 6
  • 7. Strong growth in emerging markets pretax profits % Change % Change US$m 2000* 2000* 2004 2004 2005 2005 2005/2004 2005/2004 Argentina 112 154 244 58 Brazil 208 281 406 44 China -26 32 334 944 India 87 178 212 19 Indonesia 70 76 113 49 Malaysia 116 214 236 10 Mexico 9 774 923 19 Saudi Arabia 30 122 236 93 South Korea 65 89 94 6 Taiwan 45 107 68 -36 Turkey 59 142 265 87 UAE 130 192 308 60 Total 905 2,361 3,439 +46 *2000 figures, UK GAAP excluding goodwill amortisation Goldman Sachs 10th Annual European Conference 7
  • 8. Investor reactions to HSBC core values BEAR BULL Capital Strength • A drag on returns • Reflects discipline • Source of advantage if there are stresses • Opportunity to leverage returns Goldman Sachs 10th Annual European Conference 8
  • 9. Return on Average Invested Capital - 1998 to 2005 (%) US$m 20 100,000 80,000 15 60,000 10 40,000 5 20,000 0 0 1998 1999 2000 2001 2002 2003 2004 2005 UK GAAP IFRS Average Invested Capital (RHS) Return on Average Invested Capital (LHS) Goldman Sachs 10th Annual European Conference 9
  • 10. Post tax return on average risk-weighted assets % 2.5 2.0 1.5 1.0 0.5 0.0 1998 1999 2000 2001 2002 2003 2004 2005 UK GAAP (excluding goodwill amortisation) IFRS Goldman Sachs 10th Annual European Conference 10
  • 11. Economic Profit - 1998 to 2005 Benchmark cost of capital reduced from 12.5% to 10.0% US$m 6,000 5,000 4,000 3,000 2,000 1,000 0 -1,000 1998 1999 2000 2001 2002 2003 2004 2005 UK GAAP IFRS Goldman Sachs 10th Annual European Conference 11
  • 12. HSBC financial framework $bn Tier 1 Capital (as at 31Dec05) 74 Net income attributable to ordinary shareholders (2005) 15 Dividend payout 50 - 60% Scrip dividend impact 15 - 40% (of dividends) Available to fund organic growth and acquisitions goodwill 50 - 60% (of net income) Goldman Sachs 10th Annual European Conference 12
  • 13. Fundamental strategic thinking • A bank is a ‘leveraged’ play on the underlying economy, therefore the key challenge is to: – Select the better performing economies – Attract the most valuable clients in our chosen economies • HSBC aims to produce a blend of earnings from: – Developed mature-growth economies – Developing higher-growth economies (considered on a risk-adjusted basis) • Leveraging our internationality provides revenue generating and cost saving opportunities – Leveraging through our local presence the increasing trade and other links between developed and developing economies – Transferring skills and best practice – Managing resources globally Goldman Sachs 10th Annual European Conference 13
  • 14. HSBC’s ‘Broadbrush’ 25-year scenario • Key economic areas will be: – NAFTA – Greater China • 50% of the increase in world demand will come from developing countries such as: – China, India, Mexico and Brazil • Major opportunities within the diaspora of: – Chinese, Hispanic, Indian and many other expatriate communities Goldman Sachs 10th Annual European Conference 14
  • 15. HSBC – Profit before tax by Main Country - 2005 Consumer Personal Financial Commercial Finance Services Banking US$4-5bn US$500m – 1bn US$100m – 500m US$50 – 100m United States Mexico Brazil South Korea Hong Kong France Mainland China Australia United Kingdom Canada Singapore Thailand Switzerland Taiwan Malaysia Rep. of Ireland UAE Egypt India Qatar Saudi Arabia Argentina Turkey Germany Bermuda Indonesia Malta Corporate, Investment Private Banking & Markets Banking Denotes significant acquisition in the last 10 years Goldman Sachs 10th Annual European Conference 15
  • 16. Longer term the recycling of capital through New York or London will diminish - ‘South-North’ and ‘South-South’ investment flows increasingly important Chinese outward direct investment Most attractive business locations for trans-national corporations 2005-06 USDm 100% 8,000 80% 6,000 60% 4,000 40% 2,000 20% 0 0% Germany UK Brazil US China Russia Canada Mexico Thailand India 1991 1993 1995 1997 1999 2001 2003 2005 Source: HSBC, CEIC Source: UNCTAD FDI Prospects 2005 Expected sources of FDI Latin America 2005-06 Expected sources of FDI Asia-Pacific 2005-06 US US Spain China Brazil Japan China Australia Canada India 0% 10% 20% 30% 40% 50% 60% 70% 80% 0% 10% 20% 30% 40% 50% 60% 70% Source: UNCTAD FDI Prospects 2005 Source: UNCTAD FDI Prospects 2005 Goldman Sachs 10th Annual European Conference 16
  • 17. Role of the Centre - Capital allocation • Can we get scale? • Have we comparative advantage and will it last? • How consumptive of technology resource is it? • How distracting will it be for existing management? • How does the market value this business? • Can we migrate the learning if successful? Goldman Sachs 10th Annual European Conference 17
  • 18. Role of the Centre – Driving IT efficiencies from scale Standardize applications used across the business Standardize business processes n Standardize Back office tio tion ca a Globalisation of customer base pli olid Ap ons C nd ea tic P rac ture n est hitec catio B rc ifi Multiple applications on a single partitioned server A mp l si Replace many low end servers with one high-end server Enable ‘follow the sun’ support ols nt/to ion me dizat uip r Eq anda Advantages of skills transfer and Training S t Advantages of skills transfer and Training Increased purchasing leverage and Global best pricing l& ica ph o gra al tion Ge ysic lida Ph ons o Elimination of excess overheads and fixed costs C Aggregation of demand, leverage economies of scale. Aggregation of demand, leverage economies of scale. Goldman Sachs 10th Annual European Conference 18
  • 19. Role of the Centre - Leveraging Group skills Mexico • Internationality of Group key to ensuring success of acquisition – Influx of Group talent – Tightened controls (compliance and internal audit) – Installed new systems (treasury, branches, trade services and credit card) • Leverage Mexico’s ATM capabilities – location selection, direct sales channel, charity donations. Rolling out the consumer finance model • Marketing skills Asia • Sophisticated analytics Mexico • Scaleable systems Brazil Goldman Sachs 10th Annual European Conference 19
  • 20. In Global Markets we have rolled out our Asian financing model with great success In Latin America 30 • Hub and spoke management complemented by in-country 20 coverage expertise 10 • Strong local distribution coupled with 0 0 0 global emerging markets platform 2002 2003 2004 2005 provides optimal execution for issuers Mandates - Bonds Mandates - Loans In the Middle East and North Africa In Central and Eastern Europe 40 20 30 20 10 10 0 0 0 0 0 2002 2003 2004 2005 2002 2003 2004 2005 Mandates - Bonds Mandates - Loans Mandates - Bonds Mandates - Loans Mandates at bookrunner or equivalent Goldman Sachs 10th Annual European Conference 20
  • 21. Role of the Centre – Maintaining a consistent risk profile % 10 8 As a % of Average Risk-Weighted Assets 6 4 2 0 2001 2002 2003 2004 2005 Credit Charges Revenues Goldman Sachs 10th Annual European Conference 21
  • 22. Role of the Centre – Managing scale and complexity • Tone from the top • Collective Management • Rotation of senior management • Training at all levels • Reward mechanisms Goldman Sachs 10th Annual European Conference 22
  • 23. Distribution remains the key competitive advantage – and therefore highlights the importance of the brand HSBC Group international network Manchester Stockholm Edinburgh Leeds Isle of Man Birmingham London Moscow Belfast Brussels Saskatoon Dublin Amsterdam Calgary Winnipeg Montréal Cardiff Düsseldorf Warsaw Vancouver Ottawa Québec St John’s Channel Islands Prague Frankfurt Seattle Portland Luxembourg Zurich Bratislavia Sioux Falls Toronto Fredericton Paris Geneva Budapest Almaty Tigard Prospect Heights Boston Lugano Daegu Chicago Barcelona Monaco Milan Glastonbury Izmir Yerevan Beijing Daejon San Francisco Kansas City Buffalo Madrid Rome Istanbul Dalian Salinas Las Vegas New York City Ankara Tianjin Seoul Chesapeake Bridgewater Valencia Athens Adana Inchon Tokyo Beverly Hills Lewisville Baghdad Qingdao Virginia Beach Philadelphia Nicosia Beirut Tehran Chandigarh Los Angeles Dallas New Castle Algiers Valletta Suzhou Pusan Bermuda Tel Aviv Ramallah Manama Osaka San Diego Houston Washington Kuwait City Wuhan Shanghai Brandon Atlanta Tripoli Doha New Delhi Chengdu Tijuana CairoAmman Abu Dhabi Chongqing Shenzhen Torreón Monterrey Miami Jacksonville Alexandria Dammam Ahmedabad Xiamen Dubai Guangzhou Taipei Guadalajara Nassau Riyadh Dhaka Chittagong Mexico City Mérida Cancún Muttrah Karachi Kolkata Macau Hong Kong Jeddah Muscat Hanoi Puebla Cayman Tortola (British Virgin Islands) Mumbai Visakhapatnam Acapulco Islands Salalah Pune Hyderabad Ho Chi Bangalore Manila Bangkok Minh City Veracruz Colón Chennai Caracas Trivandrum Cebu City Penang Panama City Colombo Kuala Kota Kinabalu Medan Lumpur Labuan Bandar Seri Begawan Malé (Maldives) Singapore Belém Kuching Manaus Jakarta Semarang Fortaleza Recife Bandung Surabaya Brasília Salvador Ribeirão Preto Campo Grande Belo Horizonte Corrientes Port Louis (Mauritius) Posadas Rio de Janeiro Salta São Paulo Tucumán Curitiba Johannesburg Resistencia Porto Alegre Brisbane San Juan Santa Fé Durban Perth Cook Islands Santiago Paraná Adelaide Mendoza Punta del Este Sydney Cape Town Córdoba Montevideo Auckland Neuquén Buenos Aires Melbourne La Plata Wellington Bahía Blanca Mar del Plata Christchurch Pergamino Goldman Sachs 10th Annual European Conference 23
  • 24. What is our unique point of view on the world? In a world where homogeneity and standardisation dominate, we are building our business in the belief that different people from different cultures and different walks of life create value. We believe that it is the combination of different people, and the fusion of different ideas, that provides the essential fuel for progress and success. Goldman Sachs 10th Annual European Conference 24
  • 25. What does this position demand of each and every one of us? To provide people from different cultures and different walks of life with the financial support that helps them to live the life that best reflects who they are and what they want to achieve. Goldman Sachs 10th Annual European Conference 25
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  • 29. Hong Kong Goldman Sachs 10th Annual European Conference 29
  • 30. Kuala Lumpur Goldman Sachs 10th Annual European Conference 30
  • 31. Sydney Goldman Sachs 10th Annual European Conference 31