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CREDIT     SUISSE   FIRST   BOSTON   FOUNDATION




social
responsibility
report
contents   3letter Mack
                   from
           John J.



                                                                   20
                                             americas
                                             13 Robin Hood
                                             Foundation


                                         9   15 Henry Street
                                             Settlement

                                             16 Everybody Wins!

      4    our core                          17 Publicolor
           mission                           18 New York City FIRST
                                             19 Good Shepherd
           5our giving              15       Services

                                             20
           philosophy                            Madison Square
                                             Park Conservancy
           7 Grant Making                    21 SMART
           8 Employee Volunteer              22 Manhattan
           Program                           Comprehensive Night
                                             and Day High School
           9 Habitat for Humanity
                                             23 Gordon A. Rich
                                             Memorial Foundation

                                             24 SwissFund Project
                                                       Peaks
                                             Fresh Air




           25                                swimming
                                             for charity
                                             Manhattan and
                                             Channel Swim
developing
                                     future leaders
                                     41 A Better Chance
                                     42 Prep for Prep
                                     The Albert G. Oliver Program

                                     43 The Hetrick-Martin
                                     Institute


                               33    Leadership at Home



europe
29 Charity
of the Year

30 Tower Hamlets
Education Business
Partnership

31  East London
Business Alliance




                               42
Isle of Dogs Community
Foundation

32 SS Robin Trust
                                                                    38
SMart Network Art
Workshop

33 Kilimanjaro Challenge
asia pacific
35 Asia-Pacific Schools Initiative
36 CSFB and Oxfam
38 Poinsettia Primary School,
Hong Kong

39 Hariprasad Childcare Centre,
Singapore

Group Home for Abused &
Neglected Children, Seoul


                                                35
Dear Colleagues and Friends,
    I am pleased to introduce the Credit Suisse First
    Boston Foundation Social Responsibility Report,
    which outlines the combined philanthropic efforts
    of the CSFB Foundation and the employees of the
    Firm. The collective elements of foundation giving,
    community activism and volunteer activities reflect
    the best of CSFB – and the desire we all share to
    make a positive contribution to the communities
    in which we live and work.
      At CSFB, we are trying to build a culture that encourages teamwork, and we

    are taking a long-term approach toward achieving our goals. The same principles

    apply to our philanthropic endeavors. We work in teams, not only by volunteering

    alongside our colleagues but also by partnering with local organizations that are

    trying to build better communities. And we are taking the long view by investing

    resources in projects focused on education and children – the results of which, we

    hope, will have a positive impact for many years to come.

      The mission of the CSFB Foundation is to form active partnerships with

    organizations that promote education and benefit disadvantaged youth, as well as

    contribute to targeted community health, human service and cultural organizations.

    This report provides an overview of those initiatives, our various grant-making

    activities and our volunteer programs – as well as what we as a Firm have been

    able to accomplish by leveraging our relationships with our community, our

    clients and each other.

      I would like to thank everyone who has been supportive of the Foundation’s

    efforts by committing their time, making contributions, and revealing a sense of

    collective responsibility and inspiration that serves the diverse, global community

    in which we operate. I believe that these endeavors reflect some of our finest work.




                                                                John J. Mack
                                                                Chief Executive Officer

                                                                Credit Suisse First Boston




3
our
                core
               mission   The mission of the Credit Suisse
                         First Boston Foundation is
                         to form partnerships with
                         organizations that promote
                         education and benefit at-risk
                         youth, principally in parts of the United
                         States where the Firm does business.
                         In addition, the Foundation supports
                         various community, health and human
                         service organizations in which teams of
                         CSFB employees are active.
 CSFB’s European Charities Committee and Asia Pacific Philanthropic
Committee are also dedicated to missions that stress the development
and well-being of young people and other community residents.
 In the United States and Europe, we partner with a variety of
community-based and after-school programs devoted to mentoring,
neighborhood building and other activities. In the Asia-Pacific
region, we have focused primarily on building, renovating and
equipping educational facilities.
Wherever our people become
engaged in such programs – whether
in the Americas, Europe or Asia –
they serve the needs of their local
communities.
our
        giving                                                       The CSFB Foundation has developed a clear

    philosophy                                                       and coherent strategy to fulfill its core

                            mission of benefiting at-risk youth and their families. Specifically,

                            we believe in supporting programs and organizations that have:

                             ● passionate and capable leaders who                    ● the ability to provide meaningful oppor-
                             can deliver on the goals stated in their                tunities for CSFB volunteers to participate
                             grant applications                                      in their programs and/or operations
                             ● genuine, identifiable needs for specific              ● the potential to attract increased levels
                             grants so that our contributions can make               of support from other funding sources in
                             a real difference                                       the future
                                                                                     ● stable finances




    “    For CSFB, working together across the entire Firm
    to help clients achieve their goals is the key to business
    success. We’re trying to bring that same focus and
    collaboration to the work we do in our communities.”
    Thomas R. Nides, CSFB Chief Administrative Officer and CSFB Foundation Trustee




5
“      New friendships develop
                                                      and relationships become stronger
          2003
                                                      when groups of employees get out
   Contributions
    by Category
                                                      in the community to work toward
                                                      a common goal.”
                      human                                                    G.T. Sweeney, CSFB Managing Director,
                     services                                                  Information Technology and
                                                                               CSFB Foundation Chairman
                         24%
education
    53%
                                     sports &
                                 r e c r e a t i o n 1%
                                 a r t s 3%
                               h e a l t h 2%
                   youth
                development
                       17%




 New Policy Directions In 2003, our Board of Trustees
 significantly increased the CSFB Foundation’s emphasis on several
 broad mandates.
 Aligning volunteer activities and grant-making programs:
 We now direct our grants whenever possible to recipients that can use
 the talents and hands-on involvement of our employees in various ways.
 This policy ensures that our funds are utilized in the most effective
 manner – and that our partnership with the grantee will enrich CSFB’s
 culture and working environment to the greatest possible extent.
 Establishing stronger partnerships with fewer
 organizations: While still determined to reach out to as many
 deserving organizations as possible, we now focus increasingly on making
 more substantial grants that can make a significant difference in the
 communities we support.
                                                                                             2003
 Enhancing global initiatives: As CSFB’s activities have become                       Contributions
 increasingly global in scope, so have the Foundation’s. Under the auspices
                                                                                        by Region
 of The European Charities Committee and the Asia Pacific Philanthropic
 Committee, we have stepped up our efforts to create global community
 partnerships with organizations such as Habitat for Humanity, which has
 programs in many parts of the world, and to engage employees in all our
 geographic locations. Since more than half of our employees now work
                                                                                   Americas
 outside the United States, we are rapidly developing new philanthropic              $3,495,400
 and volunteer programs that touch the lives of people from East London                                    Europe
 to Tanzania and Switzerland to Singapore.                                                                 $836,024


 Governance CSFB Foundation trustees are responsible for grant-
 making decisions and programs in the United States. The European
                                                                                                                   Asia
 Charities Committee is responsible for all grants and programs administered
                                                                                                                  Pacific
 in Europe, and the Asia Pacific Philanthropic Committee manages and                                               $393,685
 oversees grants and other charitable activities in the Asia-Pacific region.
                                                                                              To t a l :
                                                                                             $4,725,109




                                                                                                                        6
Grant Making                               The CSFB Foundation provides substantial
              assistance to a wide range of grant recipients every year. These grants go primarily to
              supporting programs and organizations that share our vision of benefiting at-risk youth
              through education and other means, such as health care, recreation, affordable housing
              and community activities. In 2003, we made 130 cash grants across the United States,
              ranging in size from $3,000 to $600,000. Most of these were related to education.
              Because philanthropic funds are limited, we seek to make every donated dollar count,
              wherever it is spent. To this end, we have adopted grant-making guidelines that favor
              outstanding organizations whose missions are consistent with our own – and that are
              capable of successfully accomplishing the ambitious, tangible goals expressed to us
              during the application process. Where appropriate, we believe in supporting programs
              and organizations over a period of years. However, we are also very careful to ensure
              that we are providing opportunities to as wide a range of potential recipients as we can.
              In addition, we take into account the volunteer interests of our employees, whose
              participation in Foundation-related activities is an integral part of our overall mission. To
              help CSFB employees and encourage them to give their time, we maintain a mini-grant
              program designed to provide smaller amounts of funding to causes that they champion,
              often in their own home communities.
              While grant-making is a centrally controlled, analytical process overseen by the
              Foundation’s Board of Trustees, it is also about inclusion and reaching out. We
              continually look to address the needs of grant recipients and applicants, by keeping our
              demands on them simple and streamlined. Moreover, we make a major effort – through
              networking, attending seminars and conferences and engaging in research – to keep
              abreast of developments in relevant communities in the United States and overseas that
              affect us and our partner organizations.




    “     If every business in New York City were
    to follow CSFB’s lead, we would have no more
    poverty in New York.”           David Saltzman, Executive Director, Robin Hood Foundation




7
“     It seems the whole CSFB
                                                  world is now doing little things
                                                  here and there to help out
                                                  in the community. Lots of little
                                                  things soon make a big thing...”
                                                  Clive Broadbent, CSFB Director of Infrastructure Service Delivery, London




Employee Volunteer Program
A defining feature of the CSFB Foundation, the Employee Volunteer Program is a
strategic resource for communities and a valuable asset for the divisions of CSFB.
One of the Foundation’s main goals is to involve CSFB employees in volunteer
efforts – both to benefit the young people and others whom they can help and to foster
the development of a positive, energetic community-oriented culture within the Firm.
The Employee Volunteer Program, which is directed mainly by employee interests,
offers dozens of opportunities for volunteer involvement each year and has already
enrolled a significant portion of the Firm’s global workforce in mentoring, tutoring and
other important activities.
In 2003, thousands of CSFB employees, family members
and friends touched the lives of countless disadvantaged
youths, senior citizens and their families by contributing
thousands of volunteer hours to programs in their local
communities. They befriended and gave academic
assistance to students, painted school facilities, visited
elderly citizens at home or in community centers, provided
winter coats and food to the needy, and served on non-profit
boards – to name just a few of their activities.
Our Foundation continually explores ways to build enthusiasm
at CSFB and to make volunteering enjoyable for employees.
We offer ongoing and one-time opportunities, individual and
team-based projects, and ways of getting involved at many
different levels of commitment. In addition, when employees
come to the Foundation with an interest or a set of goals,
we try our best to find the right situation for them – and,
when appropriate, to help them build volunteer teams within
CSFB in support of a particular cause.
By being sensitive to employees’ interests, we make it
possible for them to give their time and make the volunteer
program an integral part of their lives.
Habitat for Humanity                        CSFB’s work with
            Habitat for Humanity in both New York and London is a prime
            example of successful collaboration between our employee
            volunteers and a vibrant community organization. Founded in
            the United States, Habitat for Humanity has built more than
            100,000 houses worldwide with a unique combination of skilled
            and unskilled labor, donated materials, and funding from
            companies such as CSFB, which is a major supporter.

            New York: Brooklyn and the Bronx                            Like all its affiliates, Habitat
            for Humanity-NYC uses the sweat equity of volunteer groups and their family partners
            to build simple, decent houses for first-time homeowners on terms low-income families
            can afford. The families, selected by Habitat’s rigorous interview process, volunteer 250
            hours of their own labor in place of a financial down payment. In return, they can buy
            new homes in their own neighborhoods at cost, with long-term, interest-free mortgages –
            giving their children a safe place to grow up and strengthening their communities in
            the process. The mortgage payments go into a special fund that is used to build more
            houses for other families in need.
            Corporate partners such as the CSFB Foundation make substantial grants to defray the
            construction costs of adopting an entire home – and then supply volunteers on a
            continuing basis until the home is complete.




    “  We’re so pleased about the tremendous contribution
    CSFB has made to Habitat–by recruiting volunteers
    and organizing them, supplying Board and Leadership
    Council members, and providing an example of how
    to give back to the community.”                     Roland Lewis, Executive Director, Habitat for Humanity-NYC




9
Over the last year, more than 400 CSFB employees from different desks within the
Equities department spent their Saturdays armed with hammers, saws and nails. Many
returned several times to work side by side with the Swaby family, whom they got to
know quite well. Grace Koo, CSFB managing director, Equity Options and foundation
trustee, initiated the project and started the ball rolling by getting other managing
directors to sign up. One early volunteer was Brady Dougan, co-president of CSFB,
who described how “differences among members of the Firm evaporate” when employees
from all levels do hands-on work together. “At one point,” he explained, “it started to
pour down rain on a big pile of plywood sheets, and without anybody ordering people
around, the whole group made a big line to pass the wood and stack it in a dry place. It
was all done very efficiently in about five minutes.” Both Brady and Grace say that this
spontaneous team spirit carried over into the office thereafter.
The popularity of the Equities project inspired the Fixed Income division to adopt its own
Habitat house within a 13-building unit in Mott Haven, the Bronx. CSFB broke ground
on this three-bedroom, single-family house in August – under the watchful eye of Doug
Paul, CSFB vice chairman of Fixed Income and foundation trustee, who has since
joined the Habitat for Humanity-NYC board. CSFB volunteers will continue to donate
not only sweat equity but also technical expertise and in-kind contributions to Habitat
projects: One IT team has already rewired a group of Habitat homes for Internet
access. Says Doug, “The more employees at the Firm who get involved, the better.
I like to think that CSFB and Habitat will be working closely together for many years to
come – and that we might be building houses in many locations around the world.”

London: Southwark and Tower Hamlets                             The London borough
of Southwark is one of the poorest in England. A higher percentage of its population
lives in social housing than in any other borough – and more than 97% of Southwark
households cannot afford a commercial mortgage.
The housing that Southwark Habitat for Humanity (SHFH) provides is thus desperately
needed by individual families and by the entire local community. Beginning in 1998,
CSFB volunteers helped SHFH build its first houses in the area for four low-income
families –16 people in all – that were in need of decent living spaces. All the houses had
three or more bedrooms and a garden. Since then, SHFH has built new homes for
11 more families, with CSFB employees putting in their fair share of the hard work. In
2003, more than 25 CSFB teams volunteered, and many staff members came out to
work several times. “Habitat,” said one, “is habit-forming.”
Now CSFB is helping Habitat move into London’s East End. A financial contributor
since early 2002, The European Charities Committee made a major donation in 2003
to the Hopemaker Appeal that will help to launch the new project in Tower Hamlets,
the borough where the Firm’s London offices are located.

                                                                                             10
“   Our work with Habitat in Southwark has been so
                                                          successful for us that we now include teambuilding
                                                          days in some of our recruiting and training programs.
     A Brooklyn Tale Early one Saturday                   We look forward to welcoming Habitat to our own
     morning in September, a group of CSFB
     Equities department employees headed for
                                                          London neighborhood in 2004.” Jon Grussing, CSFB Managing Director
     the Bedford-Stuyvesant section of Brooklyn
                                                                                                   of Investment Banking
     for the dedication of the house they had
     helped Merna Swaby and her family build
     through a CSFB Foundation grant to Habitat
     for Humanity-NYC. Shortly before the house
     was ready, Merna Swaby came to the CSFB
     Foundation to talk about her new home. She
     said: “I have two children, aged 15 and nine,
     and I’m currently taking care of my niece
     who’s 11, and they just can’t wait! We’re now
     in a very small apartment…
       “Credit Suisse is great because they vol-
     unteered and brought lunch, they’re very
     friendly, they tell jokes…they’re the favorite
     of all the 20 other family partners who will
     have new Habitat houses on Willoughby
     Street in Brooklyn. I put in 250 hours of
     work on the house myself…more, because
     every time Credit Suisse was there, I wanted
     to go out and work.
       “I was looking for a home for many years,
     and I got frustrated. Then someone told me
     about Habitat; I’ve been on their list since
     1999. Now the kids and I drive past the new
     house almost every day…my mom is around
     the corner, my sister is down the block. It’s
     like a happy neighborhood. I’m very grateful
     for what you all have done, and I hope
     someone else can be as happy as I am.”




11
americas
 “      CSFB has made a very
   significant investment in our
     work over time, but just as
     important, they have been
  thought-partners, visionaries,
 leaders who are willing to roll
  up their sleeves and do hard,
hard work. They are the gold–
    no, the platinum–standard.”
       David Saltzman, Executive Director, Robin Hood Foundation
Students enjoying their new school
                                                      library, one of 14 built so far as part
                                                        of the partnership between CSFB,
                                                      Robin Hood and The New York City
                                                                 Department of Education.




“    CSFB is an extraordinary and valuable partner for
     Robin Hood. Together, we’ve been able to do more
     to save lives and change fates than Robin Hood
     could do on its own. David Saltzman, Executive Director, Robin Hood Foundation

                            Robin Hood Foundation One of the best-known charities in New York City,
                            The Robin Hood Foundation delivers as much grant money every year to benefit local
                            citizens as the nation’s largest foundations. Since 1988, Robin Hood has targeted poverty
                            in New York City by applying sound investment principles to philanthropy. Its approach is
                            simple: 100% of every donation it receives goes directly to help poor New Yorkers –
                            while the organization’s own board of directors underwrites all its fundraising and
                            administrative expenses. Robin Hood’s philosophy is equally simple: to attack the numer-
                            ous and often overlapping root causes of poverty through preventive programs that focus
                            on early childhood, education, youth and job training. Robin Hood also funds basic survival
                            programs targeting healthcare, hunger, housing and domestic violence. Its strategy is to
                            give financial, management and technical support to other solid organizations devoted to
                            these same goals.
                            Because its focus on young people of all ages parallels our own, Robin Hood is a natural
                            partner for the CSFB Foundation. Five years ago, Robin Hood approached us for support
                            of its new Library Initiative to renovate or create libraries in New York City elementary
                            schools. With the passionate support of our executive director, Casey Karel, the
                            Foundation decided to give Robin Hood two major two-year grants to help fund Phases I
                            and II of the Library Initiative. Robin Hood remains our “leadership” grantee organization,
                            and the relationship between us continues to broaden.
                            David Saltzman, Robin Hood’s executive director, insists that, while our grants have
                            played a key role in the ongoing success of this core Robin Hood program, CSFB’s
                            contribution goes far beyond the dollars. In his words, “There are four things that
                            exemplify CSFB’s special brand of partnership with us:
                            “First, funding our Library Initiative to create libraries in New York City public schools.
                            CSFB has been the chief leader of this initiative, contributing US $2.4 million that has
                            made this program possible.”
                            Robin Hood believes that a child who can’t read is almost guaranteed a life of poverty.
                            The Library Initiative, begun in 1999, is a comprehensive, groundbreaking partnership
                            between Robin Hood and the New York City Department of Education, with support from
                            the mayor, corporate donors and volunteer architects. Its basic goal is to improve literacy
                            and achievement in the public schools by turning elementary schools – particularly low-
                            performing schools in high-poverty neighborhoods – into vibrant centers of teaching and
                            learning.
                            With CSFB’s assistance, 14 magnificent new libraries have now been built, designed by
                            some of New York’s leading architects and equipped with the latest technology, extensive
                            collections of books, specially designed furniture, and flexible space appropriate for many
                            different uses. Librarians have been chosen and are being trained to receive their masters
                            degrees in library science. The program also includes many other elements, such as helping
                            principals to develop strategies for using the libraries to maximum advantage. Third-party


13
John Mack co-chairs the
                                                                                                        Robin Hood benefit, which
data for 2002-2003 showed that the percentage of students in Library Initiative schools
                                                                                                        raised nearly US $17 million
who were performing at or above grade level rose – while the percentage of such students
                                                                                                        in a single evening.
at other schools fell.
In 2002, the initiative entered its second phase: 21 more libraries throughout the five
boroughs have now been designed and construction on 14 of them is well underway.
In the spring of 2003, the new library CSFB helped to build at P.S. 149 in Harlem was
dedicated to the late Gordon A. Rich, a CSFB employee who loved reading and cared
deeply about children (see page 23).
“Second, spearheading our 2003 benefit. John Mack co-chaired a benefit that raised
nearly US $17 million in one evening, breaking all records for a single night of fundraising
in New York City.” Robin Hood’s annual benefit is one of the dazzling charity events of
each season, but the May 2003 event surpassed all expectations.
“Third, providing volunteers to help us with a specific project. In late spring, a busload of
CSFB employees went to P.S. 19 in Corona, Queens – where CSFB funding had helped
us build a new library – and spent the day working with the kids there. P.S. 19 is one of
the largest public elementary schools in New York; the kids represent many nationalities
and ethnic groups and speak 40 different languages, and many of them are poor.”




“     When transforming libraries in public schools was still just an idea, CSFB was the
first major financial sponsor to take the lead in making this dream a reality. Other big
financial firms have since followed, and kids throughout the city are better off today
thanks to CSFB’s trail-blazing philanthropy.” Paul Tudor Jones II, Tudor Group Chairman and Founder, Robin Hood Foundation

CSFB volunteers helped 70 youngsters build the set and props for their production of
Willie Wonka and the Chocolate Factory and also read with the kids in the library,
introducing literacy games inspired by Roald Dahl’s classic, Charlie and the Chocolate
Factory. “They made a tremendous impression,” concluded Saltzman. “The students,
teachers and principal all felt that the day was an extraordinary gift.”
“And finally, lending us space for whatever we need – to train librarians, speak to donors,
have meetings.” In the spring of 2003, for instance, Robin Hood held several seminars
for school principals at CSFB headquarters, as well as a series of teacher-training
programs on integrating library use with the elementary school curriculum.
“In short, CSFB is the ideal partner: They say, ‘tell us what you need’– and then they
make it happen.”



                                                                                                                            14
CSFB employees help to rehabilitate a small park
                                                   adjacent to one of Henry Street's family shelters.



     Henry Street Settlement has a tradition of service dating back more
     than 100 years as the oldest settlement house in the United States. Founded by Lillian
     Wall, a 19th-century nurse, Henry Street originally operated out of a single home and
     provided health-related services to Jewish immigrants living on the Lower East Side of
     New York City. Today the Settlement’s programs are in place in all five boroughs of
     New York. They have a strong multicultural focus and include a broad range of services
     consistent with the organization’s core mission of mitigating the effects of urban poverty
     on individuals and families.
     Henry Street’s comprehensive, groundbreaking programs have influenced the development
     of social service models nationwide and reach some 100,000 individuals each year. The
     organization’s service umbrella includes three day-care centers, a battered women’s
     shelter, three transitional residences for homeless families and single women, home-
     care services, a health clinic, an arts center, a seniors program, and education and
     leadership development programs for young people.
     Since the CSFB Foundation focuses on youth development, we have chosen to devote
     significant resources to funding the operations of Henry Street’s Youth Services Division
     over a number of years. This division’s programs emphasize the importance of academic
     excellence, exploring career goals, building social skills and leadership qualities, and
     emotional well-being. Over the past year, Foundation funding made it possible for Henry
     Street to assist 200 students with the process of entering college, to provide after-
     school educational activities to 350 youngsters, and to give 300 young people a chance
     to experience further learning at their day and sleep-away camps.
     The Foundation also offers volunteer opportunities at the Settlement to CSFB employees.
     Doug Paul, CSFB vice chairman of Fixed Income and CSFB Foundation trustee, has
     been a Henry Street board member for five years and has served on the Foundation’s
     board for a decade and a half. He spends a lot of time at the Settlement’s various sites,
     meeting with the staff there and helping to organize volunteer efforts. Doug describes
     how, “recently, a group of us from CSFB rehabilitated a small park adjacent to one of
     Henry Street’s family shelters. We replanted the grass and flowers, painted the fences,
     painted a mural, and rebuilt a gazebo there. All the kids from the shelter worked with
     us, which made the whole experience really great.”




15
CSFB volunteers read to students as part of the Power Lunch
                                                            Program sponsored by Boston Partners in Education – one of many
                                                            Everybody Wins! programs across the country.



Everybody Wins!              In CSFB’s Boston office, a dozen men and women routinely
disappear from the Institutional Equity desk at lunch time on the same day every first or
second week. Their destination is the Hurley School in Boston’s South End, where
each CSFB colleague spends an hour reading with a first grader through the auspices
of the Power Lunch Program sponsored by Boston Partners in Education.
“So many of the children at this school had very little one-on-one interaction with adults,”
explains CSFB reading partner Martina O’Sullivan. “Their teachers were overwhelmed
with large classes, and many of their parents worked long hours. Working there was a
very rewarding volunteer experience for us, and we plan to continue next year.”
Power Lunch is a literacy and mentoring program of Everybody Wins!, which was started
by a New York City couple in 1991 and now provides reading partners for 6,800
elementary schoolchildren across the country. It has locally managed affiliates in 17
different states and the District of Columbia. For CSFB, Everybody Wins! is particularly
attractive because it offers employees all over the country a chance to work directly
with children in their communities.
In Chicago, Power Lunch had nearly two dozen CSFB volunteers during the 2002-2003
school year reading to third graders at Sojourner Truth School. The program in the
Chicago public schools is sponsored by Working in the Schools.
In New York, where CSFB executives have close ties to its local board, Everybody
Wins! comes to the Firm’s offices each year to tell employees about the group’s role in
the city, across the country, and within national educational policy. During the 2002-
2003 school year, 138 CSFB staffers spent an hour per week with children in two
Manhattan schools, making CSFB the company with the largest Power Lunch volunteer
contingent in all of New York City. In addition, managing director Bayo Ogunlesi,
CSFB head of Investment Banking, co-chaired the New York chapter’s first
fundraising gala.




“
So many of the children at this school had very little one-
on-one interaction with adults. Working with them was a
very rewarding experience...”                           Martina O’Sullivan, CSFB Sales Assistant




                                                                                                                              16
Joining students from
       Publicolor’s Paint Club,
      CSFB employees help to
       revitalize the interiors of
       New York City schools.




                  Publicolor In 1994, alarmed by the rising high school
                  dropout rate in many communities, Ruth Shuman approached the
                  principal of East Harlem’s J.H.S. 99 and successfully proposed
                  repainting the school’s interior in order to help engage disaffected
                  students. Applying her master’s degree in industrial design, she
                  then set about using the power of color to energize, inspire and
                  enhance young people’s lives.
                  Since its inception, Publicolor’s mission has been to catalyze
                  change in New York’s inner-city schools and neighborhood facilities
                  through original programs such as Paint Club and COLOR Club, which teach at-risk
                  students the marketable skill of commercial painting. It has also recently introduced
                  after-school training and career education initiatives such as Color Me Smart, CSFB’s
                  signature program, to help students develop leadership skills.
                  Publicolor targets under-served communities in Brooklyn, the South Bronx, Harlem, the
                  Lower East Side and Washington Heights. Close to 90% of its participants come from
                  families receiving public assistance, and many are first-generation Americans. Over
                  the past decade, Publicolor has transformed the environments of 47 schools and
                  40 community sites throughout the New York metropolitan area, directly engaging
                  approximately 4,400 students and affecting 55,000 people overall.
                  In recognition of its work with community volunteers, Publicolor has won The President’s
                  Service Award, one of the nation’s highest honors. Its partnership with the CSFB
                  Foundation has been very rewarding – in large part because Publicolor is highly organized
                  and efficient in its operations and in putting CSFB volunteers to the best possible use.
                  In 2003, 68 CSFB employees, summer associates and interns logged nearly 1,000
                  volunteer hours at the organization.




“    What’s best about this is that people do it with a real
     spirit of giving, not obligation.”                          Phil Vasan, CSFB Head of Equity Derivatives and Convertibles




17
“         A gang is a team, if you want
             to put it that way, so instead of
             turning to a gang, I could turn
             to a robotics team…”
             José Abreu, Student Member of the A.E Smith Warriors,
             Alfred E. Smith High School, Bronx, New York




New York City FIRST                      In 2003, the CSFB Foundation
once again joined with Firm volunteers to help New York City students
                                                                              Volunteers Get Connected
build robots. The vehicle for their support was the New York City chapter
                                                                              Marcio Noguchi and Amit Kaul, CSFB’s
of FIRST (Foundation for the Inspiration and Recognition of Science and
                                                                              two lead FIRST volunteers for 2003, were
Technology) – a New Hampshire-based, national charitable organization         not quite sure what to expect. “After a
that holds 23 regional competitions for more than 800 student teams           decade with CSFB in Japan, where it
from the US, Brazil, Canada, Great Britain and Puerto Rico. FIRST             really isn't part of the culture to go out
sponsors well-known annual competitions that partner middle and high          and volunteer,” says Marcio, a Brazilian,
                                                                              “it was exciting to get involved here and
school students with professional engineers from companies such as
                                                                              encourage teenagers who might not
CSFB. The students design and build original radio-controlled robots
                                                                              ordinarily be interested in science.” Amit,
that they must then put through specific maneuvers on the day of
                                                                              a recent Columbia graduate, admitted to
the competition, a sort of giant, city wide science fair. The goal is to      being a bit hesitant at the start and was
engage at-risk youth in the creative process of building technology – and     determined to stick to the purely scientific
to build their self-confidence, knowledge and life skills as well, so they    part of the endeavor. “But as time went
will have a stake in the nation’s overall technological enterprise.           on,” he says, “I was much more at ease
                                                                              and began to have a lot of fun.” Asked
The 2003 New York City FIRST competition marked the debut of an
                                                                              whether they plan to volunteer again,
all-female team, from St. Pius V High School in the South Bronx – the         both Marcio and Amit responded with an
first such group ever to participate in New York. The team’s enrollment       immediate “Of course!”
resulted from a deliberate effort to reach out and inspire young women
to explore science, math and engineering careers.
CSFB volunteers were exhilarated by the fact that the winning high school
alliance included a team sponsored by the Firm. Students from McKee
Vocational Technical High School in Staten Island shared in the prestigious
Chairman’s Award, the Engineering Inspiration Award and the Tournament
Winner Award – and received scholarship offers from Polytechnic University,
the home of New York City FIRST. For 2004, the Foundation has doubled
its funding, which will go to support seven high schools taking part in the
2004 competition and provide basic support for the New York City FIRST
organization itself.

                                                                                                                        18
Good Shepherd Services                 The CSFB Foundation’s decade-long partnership
                                with Good Shepherd Services, a venerable and highly respected social service and
                                youth development agency in New York City, is a fine example of how CSFB employees
                                at all levels can become involved with a charitable organization – working one-on-one
                                with young people, contributing as a group by department or division, and providing
                                assistance and leadership from the boardroom and the back office.
                                In 2003, the New York offices of Credit Suisse Asset Management and Private Client
                                Services collaborated with Good Shepherd on a project to help improve the foster
  Through Good Shepherd
                                home where 22 girls live. More than 40 CSFB employees traded in their Palm Pilots for
Services, CSFB volunteers
                                paint brushes and headed to the St. Helena’s Residence in Manhattan to give the Good
work one-on-one with New
                                Shepherd home a fresh, new glow. The team members made connections with the
  York City youth, providing
                                residents and staff of St. Helena’s and had a terrific time doing something meaningful
   leadership and hands-on
                                together outside the office.
 assistance with life issues.




  “
                                                      Recently, Good Shepherd board member and CSFB
                                                      Foundation trustee Bob O’Brien helped Good Shepherd raise
      These kids really                               $20 million to build the now-thriving South Brooklyn Community
                                                      High School. The small and intimate alternative public school
 need a lot of help, and                              provides counseling and education for 125 South Brooklyn
                                                      students who were formerly frequent truants or had dropped out
  we’re here to give it.”                             of school completely. After one year in existence, its graduation
                                                      rate already exceeds that of other schools in the area.
  Bob O’Brien
  CSFB Chief Credit Officer
                                Another major success story is the CSFB IT Initiative, through which a volunteer team
  and Foundation Trustee
                                from our Information Technology department worked many long hours to bring computer
                                access to several Good Shepherd residences. The volunteers offered technical
                                guidance in setting up computer labs as well as personal training for the residents.
                                Young teens and staff at the homes now use the new computer labs to learn Internet,
                                word processing and spreadsheet skills and pursue educational and job-preparation goals.
                                Beyond these large-scale group projects are many smaller but equally significant ones.
                                For example, individual CSFB employees mentor dozens of young women at Good
                                Shepherd foster-care residences, helping them with everything from their studies to
                                self-esteem building and career planning. Bob O’Brien can personally attest to the
                                importance of CSFB’s signature program, Reach for the Stars with HR, and similar
                                mentoring efforts: “The kids I worked with as a guidance counselor in the late 1960s
                                didn’t have the same needs as the ones I see today down on 18th Street. We used to
                                find one reason why someone could use assistance – now you find five.”




  19
Madison Square Park Conservancy                                   Historic
Madison Square Park is just across the street from CSFB’s global head-
quarters, and many of our employees have been deeply involved both in
its recent refurbishing and in mobilizing other area businesses to provide
ongoing support for the Madison Square Park Conservancy. One of
the Conservancy’s primary missions is to bring entertaining, unique
and intelligent children’s programs to the park. So each summer,
the Conservancy hosts 24 Tuesday- and Thursday-morning shows for
young children.
The year 2003 marked the hugely successful inaugural season for MAD.
SQ. KIDS, a summer program that offers a variety of performances such
as puppet shows, concerts and storytelling. Approximately 400 people,
including many CSFB employees and their children, came from all over
New York City to attend each performance. Afterward, the Conservancy
provided arts and crafts activities in the park playground.
Annual grants from the CSFB Foundation make the planning and presentation of MAD.
SQ. KIDS and other Conservancy children’s events possible. The Foundation also
provides office space for the Conservancy and actively recruits volunteers to help the
organization fulfill its overall objective of maintaining and beautifying the park. For example,
one year after the September 11 attacks, the Foundation organized a daffodil planting.
“We had volunteers go out and locate areas around the park where we could plant,”
notes Grace Koo, CSFB managing director of Equity Options and foundation trustee,
one of two CSFB employees who serve on the Conservancy board. “The flowers came
up the following spring. It was beautiful… and a positive way for people to express
their respect.”




“     The park is in great shape now after a lot of fundraising. First there was a
campaign to help rebuild it; then we created a Conservancy Board to take care of
it on an ongoing basis, since it gets no money from the city for its art, music or
children’s programs. We often schedule the kids’ programs so that our employees
can meet their families in the park after work.”                  Grace Koo, CSFB Managing Director, Equity Options




                                                                                                                      20
“         Working within CSFB over the last four years,
               I have found an increasing emphasis on making a
               difference in the community at large. In a job that
               can be very pressured, applying my skills to help
               solve problems for those less fortunate has been
               extremely rewarding.”                                          David Brooks, CSFB Vice President, Information Technology




                            SMART For the second year in a row, CSFB recently treated a group of middle
                            school students from the SMART program to a full day of activities at the Firm’s
                            San Francisco office. The agenda included presentations on investment banking and
                            marketing/advertising, a visit to CSFB’s sales and trading floor, and time for each
                            student to lunch with and shadow a CSFB “buddy” around the corporate offices. The
                            day ended with a festive ice-cream party with employees’ kids who had come for Take
                            Your Kids to Work Day.
                            SMART (Schools, Mentoring and Resource Team) has 70 students – academically
                            promising children chosen from fifth-grade classes in San Francisco’s inner-city public
                            schools and placed in high-performing parochial or private schools. To ensure a
                            successful transition for these students, most of whom are children of color joining
                            predominantly Caucasian environments, SMART provides a concentrated three-year,
                            year-’round program of academic and extracurricular activities, including tutors, mentors,
                            family support and a structured After-School Program (ASP). All students have been
                            required either to attend SMART’s own, on-site ASP or after-school programs at
                            community centers or their own schools.
                            With the help of CSFB grants, SMART has been able to expand and fortify its on-site
                            ASP so that it can now serve all the San Francisco SMART students at its new Mission
                            District location, thereby making the ASP a more integral part of SMART’s services.
                            In 1999, Bill Brady, global head of Corporate Finance in California, joined the SMART
                            Board of Directors. Bill introduced SMART to Sally Palmer, CSFB’s chief development
                            officer in San Francisco, who quickly became involved in mobilizing the Firm on SMART’s
                            behalf. In addition, CSFB’s IT department donated 15 much-needed computers to
                            SMART’s lab and flew several New York-based employees to San Francisco to help
                            install the computers, establish a working network, and provide the training necessary to
                            sustain the new system.




“    The partnership is a tremendous success: SMART is a
     wonderful program, and we are thrilled to be getting
     involved with the San Francisco community in this way.”
     Sally Palmer, CSFB Chief Development Officer, Global Technology Group,
     and Member of the CSFB Foundation’s West Coast Committee




21
Far left: Caroline Kennedy visits
                                                                                                         CSFB to kick off its partnership
                                                                                                         with Manhattan Comprehensive.
                                                                                                         Left: Tony Ma celebrating the
                                                                                                         Chinese New Year with (right
                                                                                                         to left) his former English as a
                                                                                                         Second Language teacher,
                                                                                                         Manhattan Comprehensive
                                                                                                         founder and principal Howard
                                                                                                         Friedman, and a fellow student.




“      In its work with Manhattan Comprehensive, CSFB is setting a new standard for
school/company partnerships. From one-on-one tutoring to updating our computer
network, more than 200 CSFB staff members have helped in some way during our
first year together.” Gregory P. Cohen, Executive Director, Comprehensive Development Inc.
                                                                                             A Harlem Success Story
Manhattan Comprehensive Night and Day                                                        Zhaolin (Tony) Ma moved to Spanish
High School For older students who have full-time jobs and often                             Harlem from Shanghai in June 2002 at the
children to support as well, attending school while balancing adult respon-                  age of 18. He was a good student in China
                                                                                             and already proficient in English, but he
sibilities can seem daunting if not impossible. In 2002, CSFB learned
                                                                                             was considered too old to attend public
from the Robin Hood Foundation, a long-term partner, about
                                                                                             school New York. Tony’s father, who came
Comprehensive Development Inc. (CDI), a non-profit established by
                                                                                             to in New York in 1991 and worked as
Manhattan Comprehensive Night and Day High School. We decided to                             a manager of a Chinese restaurant in
join Robin Hood in helping to support young people who face such challenges.                 order to bring Tony and his mother to the
                                                                                             United States, heard about Manhattan
Manhattan Comprehensive is a special public school that gives students
                                                                                             Comprehensive (MC) through a friend.
aged 17 to 22 a chance to complete their secondary education. Many are
                                                                                             Now a senior at the Day School, Tony
recent immigrants, teen parents or ex-dropouts; two-thirds study English                     serves as vice president of the student body.
as a second language. Nearly all have been turned away illegally from                          Through MC, Tony has gained access to
local high schools, which do not want older students. CDI and Manhattan                      resources that might not have been
Comprehensive offer these remarkably determined young people every                           available to him in a regular public school;
possible kind of individual support – from tutoring, employment and                          for example, the school helped him find
                                                                                             paying work as a summer aide at NYU’s
personal counseling, to legal and medical services, and help with finding
                                                                                             Hospital for Joint Diseases. He continued
a home. The program also allows its students to attend school at hours
                                                                                             to volunteer there during the school year
that work for them: either from 10 am to 4 pm or 5 pm to 11 pm Sunday
                                                                                             because, he says, “I wanted to give a
through Thursday. Thanks to this unique approach, 90% of the students                        little contribution to the community.”
graduate, and 50% of the graduates go directly to college.                                     MC has also provided Tony with tutors to
                                                                                             improve his Regents Exam scores; he was
CSFB’s partnership with CDI has involved many of our employees, who
                                                                                             tutored in US history by CSFB Managing
have tutored students for school exams, SATs and other standardized
                                                                                             Director Ronnie Hawkins, whom he credits
tests; helped them through the complex college-application process; and                      with the 92% score he received on his
held informal discussion and counseling sessions to help graduates meet                      test. Tony hopes to attend NYU and to
the challenges of their first year at college. For example:                                  pursue a career in business or technology.
● Employees from CSFB’s Investment Banking division participated in
special training sessions in order to sharpen their tutoring skills.
● Information Technology professionals advised the school’s administrators on improving
their technology equipment and skills and coordinated a holiday food and gift drive for
low-income students.
Recently, CSFB initiated a partnership with Microsoft and IBM to install more than US
$100,000 worth of technology in the school.
Many employees have voiced their satisfaction at being able to befriend and work with
amazing young adults to whom academic skills, English proficiency and college
entrance can make the difference of a lifetime.

                                                                                                                                      22
Alex Levin received the first annual GAR Foundation
                                                             scholarship, a stipend created for exceptionally gifted
                                                             high school students in financial need.




     “
     Gordon was a fascinating, extraordinary talent,
     who was brilliant at everything he did. But what he
     did to help others was never advertised. The GAR
     Foundation will benefit the children of workers in
     our own industry – the kind of kids Gordon would
     have helped himself.”                Brian Finn, CSFB Co-President




         Gordon A. Rich (GAR) Memorial Foundation                                Alex Levin, a
         graduate of Stuyvesant Public High School in New York City, was selected as the first
         recipient of a Gordon A. Rich scholarship in June 2003. He matriculated at Harvard
         University a few months later and is now enjoying his college experience.
         The GAR scholarship benefits exceptionally qualified high school students in financial
         need who have a parent or guardian working in the securities industry. Alex’s mother
         works for Merrill Lynch as a computer programmer; his father is an engineer for the New
         York State Department of Transportation. The US $10,000 per year that Alex will receive
         for four years will substantially reduce his student loan burden while enabling him to
         obtain one of the finest undergraduate educations available anywhere in the world.
         The GAR Foundation and its scholarship were created in memory of Gordon A. Rich, a
         co-head of CSFB’s Mergers & Acquisitions group who died in an automobile accident in
         2000. Gordon had been about to retire in order to spend more time with his children
         when his life was tragically cut short. Because he was an individual of exceptional abilities
         with a special place in his heart for those facing particularly challenging obstacles in life,
         his friends at CSFB decided to create a meaningful educational award in his name for
         talented, financially challenged young people. The CSFB Foundation is proud to support
         GAR through a large, multi-year financial gift.




23
Credit Suisse Group Donations
    Swiss Peaks Fresh                                                     As part of the Swiss business community, Credit
    Air Fund Project In                                                   Suisse Group and its business units take their
    April 2003, a group of 15 inner-                                      responsibilities to the wider Swiss and interna-
    city children between the ages                                        tional community seriously. This commitment
    of 12 and 15 from the Fresh                                           manifests itself in efforts to take an active part
                                                                          in shaping the business environment by making
    Air Fund’s Career Awareness
                                                                          appropriate contributions to private organiza-
    Program traveled to Switzerland
                                                                          tions with charitable, social, cultural and civic
    as part of the New York Swiss
                                                                          aims and to promote educational and academic
    Peaks Festival. Sponsored by                                          activities that are of particular interest to the
    CSFB, the youngsters were guests of Credit Suisse Group               Company.
    (CSG) for a full day and spent the week living with Swiss families,     Beside the CSFB Foundation and Winterthur’s
    sightseeing around the country and learning about the history,        Loss Minimization Foundation, whose main
    culture and daily lives of their European peers. They also met        concern is the prevention of traffic accidents
    with Ambassador Raymond Loretan, consul general of                    involving children, much work is done through
                                                                          Credit Suisse Group’s Jubilee Foundation.
    Switzerland and chairman of Swiss Peaks, who led a Q&A
                                                                            The Jubilee Foundation was established in
    session about the Swiss flag, the nation’s popular sports, and
                                                                          1981 to mark the 125th anniversary of Credit
    local culinary fare. Most of the young people had never been
                                                                          Suisse. One focus of its activities is a series of
    out of New York City, much less the country, and their remarks        projects that involve people with disabilities
    suggest that the whole experience was quite a revelation.             who live in Switzerland. In 2003, for example,
                                                                          the Foundation supported the Swiss Multiple
    The Swiss Peaks project marked the first philanthropic collabo-
                                                                          Sclerosis Society’s MS Center in Zurich, the
    ration between the CSFB Foundation and CSG, as well as the
                                                                          Arkadis Foundation’s Therapy Center for
    first time that the venerable Fresh Air Fund had sent children        Children and Young People in Olten, and the
    on a vacation outside North America. Like CSFB, CSG is                International Center for the Blind on Lake
    extremely active in supporting community work and, particularly,      Constance at the border with Germany. Since
    in funding education, a category which represents nearly one-         2001, the Jubilee Foundation has also been the
    third of the company’s total annual giving. In 2003, CSG made         main partner of the annual Plusport Day, a joyous
                                                                          festival for more than 1,500 sports enthusiasts
    donations to more than 100 organizations championing social,
                                                                          with and without disabilities.
    cultural and other causes. The CSFB Foundation looks forward
                                                                            The Foundation’s other main focus is promoting
    to further successful collaborations with both the Fresh Air
                                                                          young musical talent. It awards the Credit
    Fund and CSG in the future.                                           Suisse Group Young Artist Award to young
                                                                          soloists who have a record of extraordinary




“
                                                                          achievement at the international level and the
   These Swiss just walk so much! My                                      Prix Credit Suisse Jeunes Solistes to talented
                                                                          young musicians from Switzerland.
host parents were 61 and 64, and they
walked everywhere. I couldn’t keep up
with them. I would have driven.”                        Juan Ortiz, 15




                                                                                                                           24
Manhattan Island Marathon Swim
            team members pose for photos.




     Manhattan Swim                                  Following the enormous success of
     2002’s Channel Swim – in which a relay team of six CSFB employees from our London
     office swam the English Channel, raising more than £35,000 for the local CSFB
     Charity of the Year – the CSFB Foundation decided to sponsor a multinational team for
     the 2003 Manhattan Island Marathon Swim. The international event, which attracts
     swimmers from all over the world, is known as one of the most challenging swimming
     events in existence.
     At the urging of Team Captain Keith MacDonald – managing director of Global
     Operations, New York – CSFB’s six participants for this race came from our offices in
     London (veterans of the Channel Swim) and Singapore as well as New York. Their
     common goal was to raise funds for various charities that the CSFB Foundation and its
     affiliates sponsor in different parts of the world.
     The swimmers faced daunting conditions, including 58°F waters, malfunctioning boats
     and misplaced buoys. Due to heavy rains the preceding week, the annual marathon
     swim was called off as an official race the day before, and one-third of the registered
     swimmers dropped out. But Team CSFB persevered, and on June 14, the six swimmers
     completed the 28.5-mile course around Manhattan in eight hours and 17 minutes.
     The heroic feat enabled the team to raise more than US $50,000 to benefit selected
     charities, including:
     ● The Manhattan Island Foundation, which supports New York City’s Learn to Swim
     program for inner-city youth as well as other activity programs
     ● Sargent Cancer Care for Children and MacMillan Cancer Relief in London,
     The European Charities Committee’s joint Charity of the Year
     ● Oxfam (Hong Kong) and the Courage Fund (Singapore), both charities that provide
     support for families affected by SARS




25
CSFB 2003 Channel Swim
          athletes and support personnel
               during their epic crossing.




“
The 2003 Channel Swim exceeded
expectations in terms of fundraising
and teambuilding. It also enabled us
to create the model and infrastructure
for a truly global program of charitable
swim challenges in 2004.”
Ian Piddock, CSFB Director of Operations and CSFB Channel Swim Champion



Channel Swim                               Six weeks later, two CSFB teams from
London successfully swam the English Channel to France. Members of the CSFB
Seahorses and Sea Lions took a minibus to Dover on the evening of September 2 and
caught a few hours of sleep before taking to the water around 3 am. Aided by near-
perfect sea and weather conditions, both teams crossed the Channel to Cap Gris Nez
in Normandy at a pace that surpassed the excellent 13-hour record set by the previous
year’s team. The wetsuit-free swimmers triumphed over jellyfish, seasickness and
cramps from the extremely cold water – and managed to raise a significant sum for
Sargent Cancer Care for Children and MacMillan Cancer Relief, the London office’s
2003 Charity of the Year.




                                                                                        26
“   These swims provide
   a great opportunity to
 demonstrate our global
    teamwork and focus                                                                                            The full London
                                                                                                                  Channel Swim
   and to represent our-                                                                                          squad takes
                                                                                                                  time out from its

selves to the community                                                                                           training regimen
                                                                                                                  to pose for a
                                                                                                                  group photo.
      as ‘One CSFB.’ We
     are very proud of all
          our swimmers.”
               G.T. Sweeney, CSFB Foundation Chairman




                                                        “    I think what fascinates people
                                                        about these swims is that this is
                                                        something they can never imagine
                                                        a person could do–and we did it!”
                                                        Virginia Corbett, CSFB Information Technology, New York




        Confident smiles from swimmers relaxing on
       board during their record-breaking relay from
     Dover, England to Cap Gris Nez, France (right).




27
urope
“   CSFB’s commitment to the
 local East London community
      is inspiring. This year they
    have truly demonstrated an
understanding of the needs of
that community and are leading
       by example in developing
 more and more creative ways
           to meet those needs.”
         Saskia Nelson, Project Manager, East London Business Alliance
“    We have a major ongoing
                                                             effort in London to build a
                                                             franchise where our employees
                                                             are concerned with community
                                                             and personal growth as well as
                                                             business objectives.”
                                                             Marie Burke, CSFB Vice President of Corporate Social Responsibility

      Two CSFB London employees collect a “Challenge to
     Care” award recognizing CSFB’s successful corporate
                partnership with National Children’s Home.



                            CSFB’s European charitable activities are led by The European Charities Committee,
                            which is headquartered in London and supports organizations whose primary goals are
                            education, youth development, and assistance to the local community. The Committee
                            is extensively involved with programs that incorporate mentoring, neighborhood-building
                            and recreation. Recently, it has been working closely with various employee networks
                            within CSFB to expand community involvement throughout the Firm.
                            In 2003, the Committee made 57 grants to organizations whose missions range from
                            domestic children’s issues to local social regeneration.

                            Charity of the Year                   A few years ago, European Charities Committee
                            Chairman Jonathan Davie hit on the idea of a Charity of the Year that would combine
                            initial financial support with a broader initiative that could then be turned over to the rest
                            of the London-based staff. The organization chosen would reflect employee interest, as
                            expressed in a staff survey, in focusing on domestic children’s charities or worthwhile
                            causes in the local community.
                            The first Charity of the Year effort was launched with great internal fanfare in November
                            2001 for the benefit of Britain’s National Children’s Homes (NCH). The European
                            Charities Committee made a substantial donation and invited all London employees to
                            contribute their last hour of pay for 2001 to the appeal. Senior executives started the
                            campaign by spending 10 minutes making mobile phone calls from a box in the staff
                            restaurant to raise money from friends, colleagues and clients. These efforts were
                            followed by many other staff-organized social and athletic events throughout the following
                            year – including the Channel Swim, a local health-club swimathon, the London Marathon,
                            and a trek along the Great Wall of China – that raised more than £338,000 for NCH.
                            NCH recognized CSFB’s contributions with its Individual Supporter Award for the year.
                            In 2002, CSFB was deluged with applications for the next Charity of the Year, and a
                            formalized selection process evolved. From a short list of three names, all London staff
                            members were asked to vote for their favorite charity. The result was a tie between
                            MacMillan Cancer Relief and Sargent Cancer Care for Children, so the two organizations
                            agreed to become joint Charity of the Year. Once again, a flurry of fundraising events
                            ensued, along with even more ambitious plans for the 2004 Charity of the Year –
                            Richard House Childrens’s Hospice, London’s first hospice for children, which is located
                            near CSFB’s Canary Wharf headquarters.




29
Local schoolchildren on a tour
    of CSFB take a break for
 snacks in the staff restaurant.




      Tower Hamlets Education Business
      Partnership Few people realize that CSFB’s
      London offices in Canary Wharf, a thriving commercial and
      financial center, are located in an area where many residents
      live in dire need. According to government statistics, Tower
      Hamlets is the most deprived borough in England. Fully 66%
      of its pupils qualify for free school meals, compared to the national average of 18%;
      English is a second language for 62% of its primary school students.
      By drawing attention to this state of affairs, the European Charities Committee has
      elicited an encouraging response to a proposal for further developing the Tower Hamlets
      Education Business Partnership (THEBP), a charity that works with businesses to
      improve basic and work-related skills of pupils in this community. In addition, the program
      benefits CSFB, other business partners and individual volunteers. As a direct result
      of the Committee’s involvement in THEBP, CSFB is currently enjoying rewards that
      include staff development opportunities and improved morale among colleagues
      enthusiastic about taking part in community work.
      For the second consecutive year, CSFB sought volunteers from among its
                                                                                        Triathlon for Cancer Care
      5,000 London employees to build the THEBP franchise through mentoring
                                                                                        On Sunday, July 27, 2003, two London
      local primary and secondary school students. By bringing practical
                                                                                        CSFB employees–Neil Jones from Financial
      experience of the world and the workplace to these children and acting as
                                                                                        Control and James Whale from
      role models for them, volunteers help the students build confidence and
                                                                                        Product Control–competed in the Ironman
      raise their aspirations.                                                          Switzerland Triathlon in Zurich. The annual
      Volunteers work with children from the ages of seven to 13 to help improve        triathlon requires participants to undertake
                                                                                        a 3.8 km lake swim, a bicycle ride of 180
      their reading, math and IT skills. The volunteer commitment involves a
                                                                                        km and a marathon distance run of 42.2 km.
      significant and consistent effort on the part of each employee, who spends
                                                                                          Dedicated to the memory of Richard
      half an hour every week with one particular child.
                                                                                        Gurney, a CSFB colleague who died of cancer
      This past December, at THEBP’s ninth annual awards ceremony, CSFB                 in December 2001, the triathlon raised
                                                                                        money for the Sargent/MacMillan joint
      received an award for exceptional support of the Primary Reading Partners
                                                                                        campaign, CSFB’s 2003 Charity of the Year.
      Programme, working together with education, business and community
                                                                                          Although they are independent institutions,
      groups to enhance and support the education, training and development of
                                                                                        Sargent Cancer Care for Children and
      young people in Tower Hamlets. Karen Barthelmy, reading coordinator for           MacMillan Cancer Relief work together to
      two years at St. Saviour’s Primary School in Tower Hamlets, accepted the          provide comprehensive emotional and
      award on behalf of CSFB.                                                          practical support for children and families
                                                                                        living with this disease. In the United
      In the inaugural 2002-2003 school year, CSFB volunteers discovered the
                                                                                        Kingdom, where four out of 10 people will
      rewarding experience of inspiring and encouraging children. At year-end,
                                                                                        be diagnosed with cancer at some point
      many of the students visited CSFB’s offices, where they took part in a Firm       during their lives, these services are
      presentation and a video conference and visited the IT call center.               invaluable.




    “     This will be our first year as individual mentors at
     Langdon Park School. We’re hoping this will be a useful
     way to help groups of youngsters and make new friends!”
     Nicola Tamlyn, CSFB Information Technology and THEBP Mentor




                                                                                                                                30
East London Business Alliance                    The European Charities
                                                Committee is a major supporter of the East London Business Alliance
                                                (ELBA). ELBA seeks to encourage the economic and social regeneration of
                                                the East London area through leveraging the business skills, expertise and
                                                resources of its member companies – and by working in partnership with the
                                                private, public and volunteer sectors.
                                            Member companies such as CSFB bring their business knowledge and
                                            expertise to bear on the critical issues of transportation, job skills, education,
                                            health, housing and the environment. CSFB provides ELBA with a pool of
                                 employee volunteers who contribute their individual abilities to a diverse range of volunteer
      Students from local
                                 projects and initiatives operating on London’s East Side.
     schools wave goody
    bags during a tour of
                                 Last year ELBA staff placed more than 770 volunteers from companies like ours with
   CSFB. Several school
                                 projects needing their help and support. More than 250 of those placements were
            and community
                                 professional volunteers serving on management boards or contributing their expertise on
       groups have visited
                                 projects such as developing business plans, providing legal advice, developing marketing
      CSFB as part of an
                                 materials or strategies, and mentoring project managers.
    effort to demystify the
   corporate environment
                                 ELBA operates principally in the three boroughs of Tower Hamlets, Hackney and Newham.
         for young people.

                                 Isle of Dogs Community Foundation                         The Isle of Dogs Community
                                 Foundation (IDCF) is a true partnership among the business sector on the Isle of Dogs,
                                 the volunteer sector, and local community organizations to develop and implement
                                 programs for coherent social regeneration. Founded in 1990, IDCF has grown to
                                 become one of the most important strategic agencies in the local Millwall and Blackwall
                                 areas. The organization is now one of the largest community foundations in the UK,
                                 having received pledges from government and business agencies totaling more than
                                 £5 million through 2006.




     “
                                                                         IDCF’s Creating a Confident Community program continues
            CSFB has been an invaluable                                  to strengthen the capacity of the local population to resolve
                                                                         its own social and economic problems. Its projects will
 supporter of our foundation, working                                    enable the Isle of Dogs community’s diverse assets to
                                                                         flourish while giving its population, and particularly its
with us to help ensure a better quality                                  young people, a chance to gain relevant core skills and
                                                                         experience needed for employment.
of life–and opportunity–for residents                                    The European Charities Committee has been a major
                                                                         donor to IDCF since its formation; moreover, Jonathan
         of the deprived communities on                                  Davie, CSFB vice chairman and chairman of the Committee,
                                                                         sits on the foundation’s Board of Directors, and Marie
     the doorstep of one of the world’s                                  Burke, CSFB vice president of Corporate Social Responsibility,
                                                                         sits on the grant-making committee. In addition, CSFB
  most prosperous business centers.”                                     staff members are involved through IDCF in volunteer
                                                                         work to support community groups on the island, such as
            Janet Kennedy, Director, Isle of Dogs Community Foundation
                                                                         the Cedar Centre, St. Matthias Trust, The Leaside Trust,
                                                                         and the Docklands Sailing and Watersports Centre.


31
New recruits to CSFB often spend
                                a day in the community. This group
                                 helped to refurbish a boat that will
                                 be a floating educational resource
                                            for local schoolchildren.




“   We have seen a 300% increase in CSFB volunteers, to
    a total of more than 600 in 2003–over 10% of our entire
    staff. And we have discovered many new worthy causes
    in our area that would benefit from CSFB’s assistance–
    so we expect to have still more volunteers in 2004!”
    Jonathan Davie, CSFB Vice Chairman and European Charities Committee Chairman



    SS Robin Trust With the help of CSFB employee volunteers, the East London
    Business Alliance and the Isle of Dogs Community Foundation are supporting the
    refurbishment and transformation of the SS Robin, the world’s oldest complete
    steamship, into an innovative photo gallery and interactive learning resource for children.
    The ship was originally built in Bow, London, in 1890 and is listed in the Core Collection,
    the official register of Britain’s most important ships. The gallery, based within the cargo
    hold of the steamship, will display historic photographs that will augment the education
    of children from socio-economically deprived East End communities.
    CSFB was so impressed by the SS Robin’s goals that we became the first corporate
    sponsor to get on board in March 2003. Members of CSFB staff have been actively
    involved in the restoration process, participating in team builds and tours, donating
    supplies and time, and serving as advisors. Our Buildings and Facilities Management
    and IT departments have consulted with the SS Robin staff on their approach to
    renovation, with a focus on preservation. The ship’s transformation from a neglected
    national monument into an impressive arts and education space moored at Canary
    Wharf’s West India Quay is almost complete and can be clearly viewed from the windows
    of CSFB’s offices at One Cabot Square.

    SMart Network Art Workshop                      In continuing to support Business
    Action on Homelessness as well as Business in the Community, The European
    Charities Committee invited London employees to an interactive SMartArt workshop
    on July 9, 2003. The workshop coincided with the successful SMartArt Exhibition on
    view at CSFB’s offices in June 2003. This was the second year that CSFB exhibited
    paintings by artists from SMart Network, an organization dedicated to improving the
    lives of homeless and socially excluded people.
    The art workshop was hosted by Gill Hart, a lecturer from London’s National Gallery;
    Jaime Bautista, SMart Network’s executive director; and Ian Hughes, a SMart artist.
    The discussion presented an opportunity for employees to learn about the paintings, the
    artists, and their influences and challenges. It also included an overview of a selection
    of paintings from the National Gallery’s collection.


                                                                                                   32
Intrepid trekkers scale Kilimanjaro in a
                                                 successful effort to raise funds for
                                                 leukemia research.



                          Kilimanjaro Challenge Michael Meinhardt, a managing director in
                          CSFB’s Financial Institutions group, was diagnosed with leukemia and had to stop work
                          during 2002. His condition has since stabilized. In order to support the work of
                          Professor John Goldman and the Leukaemia Unit at Hammersmith Hospital, where he
                          is being treated, Michael recruited a CSFB team to participate in a “Kilimanjaro
                          Challenge” he was organizing with the cooperation of LEUKA, a registered UK charity
                          associated with the hospital. He also secured financial support from Novartis, inventor
                          of a pioneering anti-leukemia medication.
                          In October 2003, Michael and his CSFB teammates – Joanne Gabriele, Joachim
                          Dobrikat, Gary Paine, Hugh Williams, Simon Brunner, Thomas Vignon, Peter Malik and
                          Guillermo de Juanes – and 16 other climbers spent nine days in Tanzania. Their challenge
                          was to scale Mt. Kilimanjaro, the ‘roof of Africa’ and the highest free-standing mountain
                          on Earth. While the trek requires no technical climbing skills, it is a steep, demanding
                          hike that takes climbers up more than 19,000 feet from the tropical rainforest at the
                          mountain’s base to the eternal ice at the peak. Near the summit, the hikers had to
                          climb through the night, faced with 60-mph winds and sub-zero temperatures. The trek
                          was “truly an emotional, once-in-a-lifetime experience,” as Joanne said, and it brought
                          in a total of £70,000, about half of which was raised by the CSFB team. The proceeds
                          have enabled the hospital to appoint Dr. David Marin as the head of Clinical Research
                          for a new Leukaemia Clinical Trials Unit being established help leukemia patients
                          improve their outlook during therapy. Dr. Marin and his wife also took part in the climb.
                          Michael is now thinking about the next challenge he plans to organize with colleagues
                          from CSFB.




“    Without Marie Burke and her CSFB colleagues, who helped recruit participants
     for the climb, the Kilimanjaro Challenge could never have been the great success
     it was. I’m happy to have been able to make this contribution to the important
     work at Hammersmith Hospital.” Michael Meinhardt, CSFB Managing Director, Financial Institutions



33
asia pacific
“ CSFB’s Asia-Pacific
      schools initiative
     reflects the core
 belief that education
is the most important
    factor in breaking
 the cycle of poverty.”
                Tom Grimmer, CSFB, Hong Kong
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report
Credit Suisse First Boston Foundation Social Responsibility Report

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Credit Suisse First Boston Foundation Social Responsibility Report

  • 1. b f s CREDIT SUISSE FIRST BOSTON FOUNDATION social responsibility report
  • 2. contents 3letter Mack from John J. 20 americas 13 Robin Hood Foundation 9 15 Henry Street Settlement 16 Everybody Wins! 4 our core 17 Publicolor mission 18 New York City FIRST 19 Good Shepherd 5our giving 15 Services 20 philosophy Madison Square Park Conservancy 7 Grant Making 21 SMART 8 Employee Volunteer 22 Manhattan Program Comprehensive Night and Day High School 9 Habitat for Humanity 23 Gordon A. Rich Memorial Foundation 24 SwissFund Project Peaks Fresh Air 25 swimming for charity Manhattan and Channel Swim
  • 3. developing future leaders 41 A Better Chance 42 Prep for Prep The Albert G. Oliver Program 43 The Hetrick-Martin Institute 33 Leadership at Home europe 29 Charity of the Year 30 Tower Hamlets Education Business Partnership 31 East London Business Alliance 42 Isle of Dogs Community Foundation 32 SS Robin Trust 38 SMart Network Art Workshop 33 Kilimanjaro Challenge asia pacific 35 Asia-Pacific Schools Initiative 36 CSFB and Oxfam 38 Poinsettia Primary School, Hong Kong 39 Hariprasad Childcare Centre, Singapore Group Home for Abused & Neglected Children, Seoul 35
  • 4. Dear Colleagues and Friends, I am pleased to introduce the Credit Suisse First Boston Foundation Social Responsibility Report, which outlines the combined philanthropic efforts of the CSFB Foundation and the employees of the Firm. The collective elements of foundation giving, community activism and volunteer activities reflect the best of CSFB – and the desire we all share to make a positive contribution to the communities in which we live and work. At CSFB, we are trying to build a culture that encourages teamwork, and we are taking a long-term approach toward achieving our goals. The same principles apply to our philanthropic endeavors. We work in teams, not only by volunteering alongside our colleagues but also by partnering with local organizations that are trying to build better communities. And we are taking the long view by investing resources in projects focused on education and children – the results of which, we hope, will have a positive impact for many years to come. The mission of the CSFB Foundation is to form active partnerships with organizations that promote education and benefit disadvantaged youth, as well as contribute to targeted community health, human service and cultural organizations. This report provides an overview of those initiatives, our various grant-making activities and our volunteer programs – as well as what we as a Firm have been able to accomplish by leveraging our relationships with our community, our clients and each other. I would like to thank everyone who has been supportive of the Foundation’s efforts by committing their time, making contributions, and revealing a sense of collective responsibility and inspiration that serves the diverse, global community in which we operate. I believe that these endeavors reflect some of our finest work. John J. Mack Chief Executive Officer Credit Suisse First Boston 3
  • 5. our core mission The mission of the Credit Suisse First Boston Foundation is to form partnerships with organizations that promote education and benefit at-risk youth, principally in parts of the United States where the Firm does business. In addition, the Foundation supports various community, health and human service organizations in which teams of CSFB employees are active. CSFB’s European Charities Committee and Asia Pacific Philanthropic Committee are also dedicated to missions that stress the development and well-being of young people and other community residents. In the United States and Europe, we partner with a variety of community-based and after-school programs devoted to mentoring, neighborhood building and other activities. In the Asia-Pacific region, we have focused primarily on building, renovating and equipping educational facilities. Wherever our people become engaged in such programs – whether in the Americas, Europe or Asia – they serve the needs of their local communities.
  • 6. our giving The CSFB Foundation has developed a clear philosophy and coherent strategy to fulfill its core mission of benefiting at-risk youth and their families. Specifically, we believe in supporting programs and organizations that have: ● passionate and capable leaders who ● the ability to provide meaningful oppor- can deliver on the goals stated in their tunities for CSFB volunteers to participate grant applications in their programs and/or operations ● genuine, identifiable needs for specific ● the potential to attract increased levels grants so that our contributions can make of support from other funding sources in a real difference the future ● stable finances “ For CSFB, working together across the entire Firm to help clients achieve their goals is the key to business success. We’re trying to bring that same focus and collaboration to the work we do in our communities.” Thomas R. Nides, CSFB Chief Administrative Officer and CSFB Foundation Trustee 5
  • 7. New friendships develop and relationships become stronger 2003 when groups of employees get out Contributions by Category in the community to work toward a common goal.” human G.T. Sweeney, CSFB Managing Director, services Information Technology and CSFB Foundation Chairman 24% education 53% sports & r e c r e a t i o n 1% a r t s 3% h e a l t h 2% youth development 17% New Policy Directions In 2003, our Board of Trustees significantly increased the CSFB Foundation’s emphasis on several broad mandates. Aligning volunteer activities and grant-making programs: We now direct our grants whenever possible to recipients that can use the talents and hands-on involvement of our employees in various ways. This policy ensures that our funds are utilized in the most effective manner – and that our partnership with the grantee will enrich CSFB’s culture and working environment to the greatest possible extent. Establishing stronger partnerships with fewer organizations: While still determined to reach out to as many deserving organizations as possible, we now focus increasingly on making more substantial grants that can make a significant difference in the communities we support. 2003 Enhancing global initiatives: As CSFB’s activities have become Contributions increasingly global in scope, so have the Foundation’s. Under the auspices by Region of The European Charities Committee and the Asia Pacific Philanthropic Committee, we have stepped up our efforts to create global community partnerships with organizations such as Habitat for Humanity, which has programs in many parts of the world, and to engage employees in all our geographic locations. Since more than half of our employees now work Americas outside the United States, we are rapidly developing new philanthropic $3,495,400 and volunteer programs that touch the lives of people from East London Europe to Tanzania and Switzerland to Singapore. $836,024 Governance CSFB Foundation trustees are responsible for grant- making decisions and programs in the United States. The European Asia Charities Committee is responsible for all grants and programs administered Pacific in Europe, and the Asia Pacific Philanthropic Committee manages and $393,685 oversees grants and other charitable activities in the Asia-Pacific region. To t a l : $4,725,109 6
  • 8. Grant Making The CSFB Foundation provides substantial assistance to a wide range of grant recipients every year. These grants go primarily to supporting programs and organizations that share our vision of benefiting at-risk youth through education and other means, such as health care, recreation, affordable housing and community activities. In 2003, we made 130 cash grants across the United States, ranging in size from $3,000 to $600,000. Most of these were related to education. Because philanthropic funds are limited, we seek to make every donated dollar count, wherever it is spent. To this end, we have adopted grant-making guidelines that favor outstanding organizations whose missions are consistent with our own – and that are capable of successfully accomplishing the ambitious, tangible goals expressed to us during the application process. Where appropriate, we believe in supporting programs and organizations over a period of years. However, we are also very careful to ensure that we are providing opportunities to as wide a range of potential recipients as we can. In addition, we take into account the volunteer interests of our employees, whose participation in Foundation-related activities is an integral part of our overall mission. To help CSFB employees and encourage them to give their time, we maintain a mini-grant program designed to provide smaller amounts of funding to causes that they champion, often in their own home communities. While grant-making is a centrally controlled, analytical process overseen by the Foundation’s Board of Trustees, it is also about inclusion and reaching out. We continually look to address the needs of grant recipients and applicants, by keeping our demands on them simple and streamlined. Moreover, we make a major effort – through networking, attending seminars and conferences and engaging in research – to keep abreast of developments in relevant communities in the United States and overseas that affect us and our partner organizations. “ If every business in New York City were to follow CSFB’s lead, we would have no more poverty in New York.” David Saltzman, Executive Director, Robin Hood Foundation 7
  • 9. It seems the whole CSFB world is now doing little things here and there to help out in the community. Lots of little things soon make a big thing...” Clive Broadbent, CSFB Director of Infrastructure Service Delivery, London Employee Volunteer Program A defining feature of the CSFB Foundation, the Employee Volunteer Program is a strategic resource for communities and a valuable asset for the divisions of CSFB. One of the Foundation’s main goals is to involve CSFB employees in volunteer efforts – both to benefit the young people and others whom they can help and to foster the development of a positive, energetic community-oriented culture within the Firm. The Employee Volunteer Program, which is directed mainly by employee interests, offers dozens of opportunities for volunteer involvement each year and has already enrolled a significant portion of the Firm’s global workforce in mentoring, tutoring and other important activities. In 2003, thousands of CSFB employees, family members and friends touched the lives of countless disadvantaged youths, senior citizens and their families by contributing thousands of volunteer hours to programs in their local communities. They befriended and gave academic assistance to students, painted school facilities, visited elderly citizens at home or in community centers, provided winter coats and food to the needy, and served on non-profit boards – to name just a few of their activities. Our Foundation continually explores ways to build enthusiasm at CSFB and to make volunteering enjoyable for employees. We offer ongoing and one-time opportunities, individual and team-based projects, and ways of getting involved at many different levels of commitment. In addition, when employees come to the Foundation with an interest or a set of goals, we try our best to find the right situation for them – and, when appropriate, to help them build volunteer teams within CSFB in support of a particular cause. By being sensitive to employees’ interests, we make it possible for them to give their time and make the volunteer program an integral part of their lives.
  • 10. Habitat for Humanity CSFB’s work with Habitat for Humanity in both New York and London is a prime example of successful collaboration between our employee volunteers and a vibrant community organization. Founded in the United States, Habitat for Humanity has built more than 100,000 houses worldwide with a unique combination of skilled and unskilled labor, donated materials, and funding from companies such as CSFB, which is a major supporter. New York: Brooklyn and the Bronx Like all its affiliates, Habitat for Humanity-NYC uses the sweat equity of volunteer groups and their family partners to build simple, decent houses for first-time homeowners on terms low-income families can afford. The families, selected by Habitat’s rigorous interview process, volunteer 250 hours of their own labor in place of a financial down payment. In return, they can buy new homes in their own neighborhoods at cost, with long-term, interest-free mortgages – giving their children a safe place to grow up and strengthening their communities in the process. The mortgage payments go into a special fund that is used to build more houses for other families in need. Corporate partners such as the CSFB Foundation make substantial grants to defray the construction costs of adopting an entire home – and then supply volunteers on a continuing basis until the home is complete. “ We’re so pleased about the tremendous contribution CSFB has made to Habitat–by recruiting volunteers and organizing them, supplying Board and Leadership Council members, and providing an example of how to give back to the community.” Roland Lewis, Executive Director, Habitat for Humanity-NYC 9
  • 11. Over the last year, more than 400 CSFB employees from different desks within the Equities department spent their Saturdays armed with hammers, saws and nails. Many returned several times to work side by side with the Swaby family, whom they got to know quite well. Grace Koo, CSFB managing director, Equity Options and foundation trustee, initiated the project and started the ball rolling by getting other managing directors to sign up. One early volunteer was Brady Dougan, co-president of CSFB, who described how “differences among members of the Firm evaporate” when employees from all levels do hands-on work together. “At one point,” he explained, “it started to pour down rain on a big pile of plywood sheets, and without anybody ordering people around, the whole group made a big line to pass the wood and stack it in a dry place. It was all done very efficiently in about five minutes.” Both Brady and Grace say that this spontaneous team spirit carried over into the office thereafter. The popularity of the Equities project inspired the Fixed Income division to adopt its own Habitat house within a 13-building unit in Mott Haven, the Bronx. CSFB broke ground on this three-bedroom, single-family house in August – under the watchful eye of Doug Paul, CSFB vice chairman of Fixed Income and foundation trustee, who has since joined the Habitat for Humanity-NYC board. CSFB volunteers will continue to donate not only sweat equity but also technical expertise and in-kind contributions to Habitat projects: One IT team has already rewired a group of Habitat homes for Internet access. Says Doug, “The more employees at the Firm who get involved, the better. I like to think that CSFB and Habitat will be working closely together for many years to come – and that we might be building houses in many locations around the world.” London: Southwark and Tower Hamlets The London borough of Southwark is one of the poorest in England. A higher percentage of its population lives in social housing than in any other borough – and more than 97% of Southwark households cannot afford a commercial mortgage. The housing that Southwark Habitat for Humanity (SHFH) provides is thus desperately needed by individual families and by the entire local community. Beginning in 1998, CSFB volunteers helped SHFH build its first houses in the area for four low-income families –16 people in all – that were in need of decent living spaces. All the houses had three or more bedrooms and a garden. Since then, SHFH has built new homes for 11 more families, with CSFB employees putting in their fair share of the hard work. In 2003, more than 25 CSFB teams volunteered, and many staff members came out to work several times. “Habitat,” said one, “is habit-forming.” Now CSFB is helping Habitat move into London’s East End. A financial contributor since early 2002, The European Charities Committee made a major donation in 2003 to the Hopemaker Appeal that will help to launch the new project in Tower Hamlets, the borough where the Firm’s London offices are located. 10
  • 12. Our work with Habitat in Southwark has been so successful for us that we now include teambuilding days in some of our recruiting and training programs. A Brooklyn Tale Early one Saturday We look forward to welcoming Habitat to our own morning in September, a group of CSFB Equities department employees headed for London neighborhood in 2004.” Jon Grussing, CSFB Managing Director the Bedford-Stuyvesant section of Brooklyn of Investment Banking for the dedication of the house they had helped Merna Swaby and her family build through a CSFB Foundation grant to Habitat for Humanity-NYC. Shortly before the house was ready, Merna Swaby came to the CSFB Foundation to talk about her new home. She said: “I have two children, aged 15 and nine, and I’m currently taking care of my niece who’s 11, and they just can’t wait! We’re now in a very small apartment… “Credit Suisse is great because they vol- unteered and brought lunch, they’re very friendly, they tell jokes…they’re the favorite of all the 20 other family partners who will have new Habitat houses on Willoughby Street in Brooklyn. I put in 250 hours of work on the house myself…more, because every time Credit Suisse was there, I wanted to go out and work. “I was looking for a home for many years, and I got frustrated. Then someone told me about Habitat; I’ve been on their list since 1999. Now the kids and I drive past the new house almost every day…my mom is around the corner, my sister is down the block. It’s like a happy neighborhood. I’m very grateful for what you all have done, and I hope someone else can be as happy as I am.” 11
  • 13. americas “ CSFB has made a very significant investment in our work over time, but just as important, they have been thought-partners, visionaries, leaders who are willing to roll up their sleeves and do hard, hard work. They are the gold– no, the platinum–standard.” David Saltzman, Executive Director, Robin Hood Foundation
  • 14. Students enjoying their new school library, one of 14 built so far as part of the partnership between CSFB, Robin Hood and The New York City Department of Education. “ CSFB is an extraordinary and valuable partner for Robin Hood. Together, we’ve been able to do more to save lives and change fates than Robin Hood could do on its own. David Saltzman, Executive Director, Robin Hood Foundation Robin Hood Foundation One of the best-known charities in New York City, The Robin Hood Foundation delivers as much grant money every year to benefit local citizens as the nation’s largest foundations. Since 1988, Robin Hood has targeted poverty in New York City by applying sound investment principles to philanthropy. Its approach is simple: 100% of every donation it receives goes directly to help poor New Yorkers – while the organization’s own board of directors underwrites all its fundraising and administrative expenses. Robin Hood’s philosophy is equally simple: to attack the numer- ous and often overlapping root causes of poverty through preventive programs that focus on early childhood, education, youth and job training. Robin Hood also funds basic survival programs targeting healthcare, hunger, housing and domestic violence. Its strategy is to give financial, management and technical support to other solid organizations devoted to these same goals. Because its focus on young people of all ages parallels our own, Robin Hood is a natural partner for the CSFB Foundation. Five years ago, Robin Hood approached us for support of its new Library Initiative to renovate or create libraries in New York City elementary schools. With the passionate support of our executive director, Casey Karel, the Foundation decided to give Robin Hood two major two-year grants to help fund Phases I and II of the Library Initiative. Robin Hood remains our “leadership” grantee organization, and the relationship between us continues to broaden. David Saltzman, Robin Hood’s executive director, insists that, while our grants have played a key role in the ongoing success of this core Robin Hood program, CSFB’s contribution goes far beyond the dollars. In his words, “There are four things that exemplify CSFB’s special brand of partnership with us: “First, funding our Library Initiative to create libraries in New York City public schools. CSFB has been the chief leader of this initiative, contributing US $2.4 million that has made this program possible.” Robin Hood believes that a child who can’t read is almost guaranteed a life of poverty. The Library Initiative, begun in 1999, is a comprehensive, groundbreaking partnership between Robin Hood and the New York City Department of Education, with support from the mayor, corporate donors and volunteer architects. Its basic goal is to improve literacy and achievement in the public schools by turning elementary schools – particularly low- performing schools in high-poverty neighborhoods – into vibrant centers of teaching and learning. With CSFB’s assistance, 14 magnificent new libraries have now been built, designed by some of New York’s leading architects and equipped with the latest technology, extensive collections of books, specially designed furniture, and flexible space appropriate for many different uses. Librarians have been chosen and are being trained to receive their masters degrees in library science. The program also includes many other elements, such as helping principals to develop strategies for using the libraries to maximum advantage. Third-party 13
  • 15. John Mack co-chairs the Robin Hood benefit, which data for 2002-2003 showed that the percentage of students in Library Initiative schools raised nearly US $17 million who were performing at or above grade level rose – while the percentage of such students in a single evening. at other schools fell. In 2002, the initiative entered its second phase: 21 more libraries throughout the five boroughs have now been designed and construction on 14 of them is well underway. In the spring of 2003, the new library CSFB helped to build at P.S. 149 in Harlem was dedicated to the late Gordon A. Rich, a CSFB employee who loved reading and cared deeply about children (see page 23). “Second, spearheading our 2003 benefit. John Mack co-chaired a benefit that raised nearly US $17 million in one evening, breaking all records for a single night of fundraising in New York City.” Robin Hood’s annual benefit is one of the dazzling charity events of each season, but the May 2003 event surpassed all expectations. “Third, providing volunteers to help us with a specific project. In late spring, a busload of CSFB employees went to P.S. 19 in Corona, Queens – where CSFB funding had helped us build a new library – and spent the day working with the kids there. P.S. 19 is one of the largest public elementary schools in New York; the kids represent many nationalities and ethnic groups and speak 40 different languages, and many of them are poor.” “ When transforming libraries in public schools was still just an idea, CSFB was the first major financial sponsor to take the lead in making this dream a reality. Other big financial firms have since followed, and kids throughout the city are better off today thanks to CSFB’s trail-blazing philanthropy.” Paul Tudor Jones II, Tudor Group Chairman and Founder, Robin Hood Foundation CSFB volunteers helped 70 youngsters build the set and props for their production of Willie Wonka and the Chocolate Factory and also read with the kids in the library, introducing literacy games inspired by Roald Dahl’s classic, Charlie and the Chocolate Factory. “They made a tremendous impression,” concluded Saltzman. “The students, teachers and principal all felt that the day was an extraordinary gift.” “And finally, lending us space for whatever we need – to train librarians, speak to donors, have meetings.” In the spring of 2003, for instance, Robin Hood held several seminars for school principals at CSFB headquarters, as well as a series of teacher-training programs on integrating library use with the elementary school curriculum. “In short, CSFB is the ideal partner: They say, ‘tell us what you need’– and then they make it happen.” 14
  • 16. CSFB employees help to rehabilitate a small park adjacent to one of Henry Street's family shelters. Henry Street Settlement has a tradition of service dating back more than 100 years as the oldest settlement house in the United States. Founded by Lillian Wall, a 19th-century nurse, Henry Street originally operated out of a single home and provided health-related services to Jewish immigrants living on the Lower East Side of New York City. Today the Settlement’s programs are in place in all five boroughs of New York. They have a strong multicultural focus and include a broad range of services consistent with the organization’s core mission of mitigating the effects of urban poverty on individuals and families. Henry Street’s comprehensive, groundbreaking programs have influenced the development of social service models nationwide and reach some 100,000 individuals each year. The organization’s service umbrella includes three day-care centers, a battered women’s shelter, three transitional residences for homeless families and single women, home- care services, a health clinic, an arts center, a seniors program, and education and leadership development programs for young people. Since the CSFB Foundation focuses on youth development, we have chosen to devote significant resources to funding the operations of Henry Street’s Youth Services Division over a number of years. This division’s programs emphasize the importance of academic excellence, exploring career goals, building social skills and leadership qualities, and emotional well-being. Over the past year, Foundation funding made it possible for Henry Street to assist 200 students with the process of entering college, to provide after- school educational activities to 350 youngsters, and to give 300 young people a chance to experience further learning at their day and sleep-away camps. The Foundation also offers volunteer opportunities at the Settlement to CSFB employees. Doug Paul, CSFB vice chairman of Fixed Income and CSFB Foundation trustee, has been a Henry Street board member for five years and has served on the Foundation’s board for a decade and a half. He spends a lot of time at the Settlement’s various sites, meeting with the staff there and helping to organize volunteer efforts. Doug describes how, “recently, a group of us from CSFB rehabilitated a small park adjacent to one of Henry Street’s family shelters. We replanted the grass and flowers, painted the fences, painted a mural, and rebuilt a gazebo there. All the kids from the shelter worked with us, which made the whole experience really great.” 15
  • 17. CSFB volunteers read to students as part of the Power Lunch Program sponsored by Boston Partners in Education – one of many Everybody Wins! programs across the country. Everybody Wins! In CSFB’s Boston office, a dozen men and women routinely disappear from the Institutional Equity desk at lunch time on the same day every first or second week. Their destination is the Hurley School in Boston’s South End, where each CSFB colleague spends an hour reading with a first grader through the auspices of the Power Lunch Program sponsored by Boston Partners in Education. “So many of the children at this school had very little one-on-one interaction with adults,” explains CSFB reading partner Martina O’Sullivan. “Their teachers were overwhelmed with large classes, and many of their parents worked long hours. Working there was a very rewarding volunteer experience for us, and we plan to continue next year.” Power Lunch is a literacy and mentoring program of Everybody Wins!, which was started by a New York City couple in 1991 and now provides reading partners for 6,800 elementary schoolchildren across the country. It has locally managed affiliates in 17 different states and the District of Columbia. For CSFB, Everybody Wins! is particularly attractive because it offers employees all over the country a chance to work directly with children in their communities. In Chicago, Power Lunch had nearly two dozen CSFB volunteers during the 2002-2003 school year reading to third graders at Sojourner Truth School. The program in the Chicago public schools is sponsored by Working in the Schools. In New York, where CSFB executives have close ties to its local board, Everybody Wins! comes to the Firm’s offices each year to tell employees about the group’s role in the city, across the country, and within national educational policy. During the 2002- 2003 school year, 138 CSFB staffers spent an hour per week with children in two Manhattan schools, making CSFB the company with the largest Power Lunch volunteer contingent in all of New York City. In addition, managing director Bayo Ogunlesi, CSFB head of Investment Banking, co-chaired the New York chapter’s first fundraising gala. “ So many of the children at this school had very little one- on-one interaction with adults. Working with them was a very rewarding experience...” Martina O’Sullivan, CSFB Sales Assistant 16
  • 18. Joining students from Publicolor’s Paint Club, CSFB employees help to revitalize the interiors of New York City schools. Publicolor In 1994, alarmed by the rising high school dropout rate in many communities, Ruth Shuman approached the principal of East Harlem’s J.H.S. 99 and successfully proposed repainting the school’s interior in order to help engage disaffected students. Applying her master’s degree in industrial design, she then set about using the power of color to energize, inspire and enhance young people’s lives. Since its inception, Publicolor’s mission has been to catalyze change in New York’s inner-city schools and neighborhood facilities through original programs such as Paint Club and COLOR Club, which teach at-risk students the marketable skill of commercial painting. It has also recently introduced after-school training and career education initiatives such as Color Me Smart, CSFB’s signature program, to help students develop leadership skills. Publicolor targets under-served communities in Brooklyn, the South Bronx, Harlem, the Lower East Side and Washington Heights. Close to 90% of its participants come from families receiving public assistance, and many are first-generation Americans. Over the past decade, Publicolor has transformed the environments of 47 schools and 40 community sites throughout the New York metropolitan area, directly engaging approximately 4,400 students and affecting 55,000 people overall. In recognition of its work with community volunteers, Publicolor has won The President’s Service Award, one of the nation’s highest honors. Its partnership with the CSFB Foundation has been very rewarding – in large part because Publicolor is highly organized and efficient in its operations and in putting CSFB volunteers to the best possible use. In 2003, 68 CSFB employees, summer associates and interns logged nearly 1,000 volunteer hours at the organization. “ What’s best about this is that people do it with a real spirit of giving, not obligation.” Phil Vasan, CSFB Head of Equity Derivatives and Convertibles 17
  • 19. A gang is a team, if you want to put it that way, so instead of turning to a gang, I could turn to a robotics team…” José Abreu, Student Member of the A.E Smith Warriors, Alfred E. Smith High School, Bronx, New York New York City FIRST In 2003, the CSFB Foundation once again joined with Firm volunteers to help New York City students Volunteers Get Connected build robots. The vehicle for their support was the New York City chapter Marcio Noguchi and Amit Kaul, CSFB’s of FIRST (Foundation for the Inspiration and Recognition of Science and two lead FIRST volunteers for 2003, were Technology) – a New Hampshire-based, national charitable organization not quite sure what to expect. “After a that holds 23 regional competitions for more than 800 student teams decade with CSFB in Japan, where it from the US, Brazil, Canada, Great Britain and Puerto Rico. FIRST really isn't part of the culture to go out sponsors well-known annual competitions that partner middle and high and volunteer,” says Marcio, a Brazilian, “it was exciting to get involved here and school students with professional engineers from companies such as encourage teenagers who might not CSFB. The students design and build original radio-controlled robots ordinarily be interested in science.” Amit, that they must then put through specific maneuvers on the day of a recent Columbia graduate, admitted to the competition, a sort of giant, city wide science fair. The goal is to being a bit hesitant at the start and was engage at-risk youth in the creative process of building technology – and determined to stick to the purely scientific to build their self-confidence, knowledge and life skills as well, so they part of the endeavor. “But as time went will have a stake in the nation’s overall technological enterprise. on,” he says, “I was much more at ease and began to have a lot of fun.” Asked The 2003 New York City FIRST competition marked the debut of an whether they plan to volunteer again, all-female team, from St. Pius V High School in the South Bronx – the both Marcio and Amit responded with an first such group ever to participate in New York. The team’s enrollment immediate “Of course!” resulted from a deliberate effort to reach out and inspire young women to explore science, math and engineering careers. CSFB volunteers were exhilarated by the fact that the winning high school alliance included a team sponsored by the Firm. Students from McKee Vocational Technical High School in Staten Island shared in the prestigious Chairman’s Award, the Engineering Inspiration Award and the Tournament Winner Award – and received scholarship offers from Polytechnic University, the home of New York City FIRST. For 2004, the Foundation has doubled its funding, which will go to support seven high schools taking part in the 2004 competition and provide basic support for the New York City FIRST organization itself. 18
  • 20. Good Shepherd Services The CSFB Foundation’s decade-long partnership with Good Shepherd Services, a venerable and highly respected social service and youth development agency in New York City, is a fine example of how CSFB employees at all levels can become involved with a charitable organization – working one-on-one with young people, contributing as a group by department or division, and providing assistance and leadership from the boardroom and the back office. In 2003, the New York offices of Credit Suisse Asset Management and Private Client Services collaborated with Good Shepherd on a project to help improve the foster Through Good Shepherd home where 22 girls live. More than 40 CSFB employees traded in their Palm Pilots for Services, CSFB volunteers paint brushes and headed to the St. Helena’s Residence in Manhattan to give the Good work one-on-one with New Shepherd home a fresh, new glow. The team members made connections with the York City youth, providing residents and staff of St. Helena’s and had a terrific time doing something meaningful leadership and hands-on together outside the office. assistance with life issues. “ Recently, Good Shepherd board member and CSFB Foundation trustee Bob O’Brien helped Good Shepherd raise These kids really $20 million to build the now-thriving South Brooklyn Community High School. The small and intimate alternative public school need a lot of help, and provides counseling and education for 125 South Brooklyn students who were formerly frequent truants or had dropped out we’re here to give it.” of school completely. After one year in existence, its graduation rate already exceeds that of other schools in the area. Bob O’Brien CSFB Chief Credit Officer Another major success story is the CSFB IT Initiative, through which a volunteer team and Foundation Trustee from our Information Technology department worked many long hours to bring computer access to several Good Shepherd residences. The volunteers offered technical guidance in setting up computer labs as well as personal training for the residents. Young teens and staff at the homes now use the new computer labs to learn Internet, word processing and spreadsheet skills and pursue educational and job-preparation goals. Beyond these large-scale group projects are many smaller but equally significant ones. For example, individual CSFB employees mentor dozens of young women at Good Shepherd foster-care residences, helping them with everything from their studies to self-esteem building and career planning. Bob O’Brien can personally attest to the importance of CSFB’s signature program, Reach for the Stars with HR, and similar mentoring efforts: “The kids I worked with as a guidance counselor in the late 1960s didn’t have the same needs as the ones I see today down on 18th Street. We used to find one reason why someone could use assistance – now you find five.” 19
  • 21. Madison Square Park Conservancy Historic Madison Square Park is just across the street from CSFB’s global head- quarters, and many of our employees have been deeply involved both in its recent refurbishing and in mobilizing other area businesses to provide ongoing support for the Madison Square Park Conservancy. One of the Conservancy’s primary missions is to bring entertaining, unique and intelligent children’s programs to the park. So each summer, the Conservancy hosts 24 Tuesday- and Thursday-morning shows for young children. The year 2003 marked the hugely successful inaugural season for MAD. SQ. KIDS, a summer program that offers a variety of performances such as puppet shows, concerts and storytelling. Approximately 400 people, including many CSFB employees and their children, came from all over New York City to attend each performance. Afterward, the Conservancy provided arts and crafts activities in the park playground. Annual grants from the CSFB Foundation make the planning and presentation of MAD. SQ. KIDS and other Conservancy children’s events possible. The Foundation also provides office space for the Conservancy and actively recruits volunteers to help the organization fulfill its overall objective of maintaining and beautifying the park. For example, one year after the September 11 attacks, the Foundation organized a daffodil planting. “We had volunteers go out and locate areas around the park where we could plant,” notes Grace Koo, CSFB managing director of Equity Options and foundation trustee, one of two CSFB employees who serve on the Conservancy board. “The flowers came up the following spring. It was beautiful… and a positive way for people to express their respect.” “ The park is in great shape now after a lot of fundraising. First there was a campaign to help rebuild it; then we created a Conservancy Board to take care of it on an ongoing basis, since it gets no money from the city for its art, music or children’s programs. We often schedule the kids’ programs so that our employees can meet their families in the park after work.” Grace Koo, CSFB Managing Director, Equity Options 20
  • 22. Working within CSFB over the last four years, I have found an increasing emphasis on making a difference in the community at large. In a job that can be very pressured, applying my skills to help solve problems for those less fortunate has been extremely rewarding.” David Brooks, CSFB Vice President, Information Technology SMART For the second year in a row, CSFB recently treated a group of middle school students from the SMART program to a full day of activities at the Firm’s San Francisco office. The agenda included presentations on investment banking and marketing/advertising, a visit to CSFB’s sales and trading floor, and time for each student to lunch with and shadow a CSFB “buddy” around the corporate offices. The day ended with a festive ice-cream party with employees’ kids who had come for Take Your Kids to Work Day. SMART (Schools, Mentoring and Resource Team) has 70 students – academically promising children chosen from fifth-grade classes in San Francisco’s inner-city public schools and placed in high-performing parochial or private schools. To ensure a successful transition for these students, most of whom are children of color joining predominantly Caucasian environments, SMART provides a concentrated three-year, year-’round program of academic and extracurricular activities, including tutors, mentors, family support and a structured After-School Program (ASP). All students have been required either to attend SMART’s own, on-site ASP or after-school programs at community centers or their own schools. With the help of CSFB grants, SMART has been able to expand and fortify its on-site ASP so that it can now serve all the San Francisco SMART students at its new Mission District location, thereby making the ASP a more integral part of SMART’s services. In 1999, Bill Brady, global head of Corporate Finance in California, joined the SMART Board of Directors. Bill introduced SMART to Sally Palmer, CSFB’s chief development officer in San Francisco, who quickly became involved in mobilizing the Firm on SMART’s behalf. In addition, CSFB’s IT department donated 15 much-needed computers to SMART’s lab and flew several New York-based employees to San Francisco to help install the computers, establish a working network, and provide the training necessary to sustain the new system. “ The partnership is a tremendous success: SMART is a wonderful program, and we are thrilled to be getting involved with the San Francisco community in this way.” Sally Palmer, CSFB Chief Development Officer, Global Technology Group, and Member of the CSFB Foundation’s West Coast Committee 21
  • 23. Far left: Caroline Kennedy visits CSFB to kick off its partnership with Manhattan Comprehensive. Left: Tony Ma celebrating the Chinese New Year with (right to left) his former English as a Second Language teacher, Manhattan Comprehensive founder and principal Howard Friedman, and a fellow student. “ In its work with Manhattan Comprehensive, CSFB is setting a new standard for school/company partnerships. From one-on-one tutoring to updating our computer network, more than 200 CSFB staff members have helped in some way during our first year together.” Gregory P. Cohen, Executive Director, Comprehensive Development Inc. A Harlem Success Story Manhattan Comprehensive Night and Day Zhaolin (Tony) Ma moved to Spanish High School For older students who have full-time jobs and often Harlem from Shanghai in June 2002 at the children to support as well, attending school while balancing adult respon- age of 18. He was a good student in China and already proficient in English, but he sibilities can seem daunting if not impossible. In 2002, CSFB learned was considered too old to attend public from the Robin Hood Foundation, a long-term partner, about school New York. Tony’s father, who came Comprehensive Development Inc. (CDI), a non-profit established by to in New York in 1991 and worked as Manhattan Comprehensive Night and Day High School. We decided to a manager of a Chinese restaurant in join Robin Hood in helping to support young people who face such challenges. order to bring Tony and his mother to the United States, heard about Manhattan Manhattan Comprehensive is a special public school that gives students Comprehensive (MC) through a friend. aged 17 to 22 a chance to complete their secondary education. Many are Now a senior at the Day School, Tony recent immigrants, teen parents or ex-dropouts; two-thirds study English serves as vice president of the student body. as a second language. Nearly all have been turned away illegally from Through MC, Tony has gained access to local high schools, which do not want older students. CDI and Manhattan resources that might not have been Comprehensive offer these remarkably determined young people every available to him in a regular public school; possible kind of individual support – from tutoring, employment and for example, the school helped him find paying work as a summer aide at NYU’s personal counseling, to legal and medical services, and help with finding Hospital for Joint Diseases. He continued a home. The program also allows its students to attend school at hours to volunteer there during the school year that work for them: either from 10 am to 4 pm or 5 pm to 11 pm Sunday because, he says, “I wanted to give a through Thursday. Thanks to this unique approach, 90% of the students little contribution to the community.” graduate, and 50% of the graduates go directly to college. MC has also provided Tony with tutors to improve his Regents Exam scores; he was CSFB’s partnership with CDI has involved many of our employees, who tutored in US history by CSFB Managing have tutored students for school exams, SATs and other standardized Director Ronnie Hawkins, whom he credits tests; helped them through the complex college-application process; and with the 92% score he received on his held informal discussion and counseling sessions to help graduates meet test. Tony hopes to attend NYU and to the challenges of their first year at college. For example: pursue a career in business or technology. ● Employees from CSFB’s Investment Banking division participated in special training sessions in order to sharpen their tutoring skills. ● Information Technology professionals advised the school’s administrators on improving their technology equipment and skills and coordinated a holiday food and gift drive for low-income students. Recently, CSFB initiated a partnership with Microsoft and IBM to install more than US $100,000 worth of technology in the school. Many employees have voiced their satisfaction at being able to befriend and work with amazing young adults to whom academic skills, English proficiency and college entrance can make the difference of a lifetime. 22
  • 24. Alex Levin received the first annual GAR Foundation scholarship, a stipend created for exceptionally gifted high school students in financial need. “ Gordon was a fascinating, extraordinary talent, who was brilliant at everything he did. But what he did to help others was never advertised. The GAR Foundation will benefit the children of workers in our own industry – the kind of kids Gordon would have helped himself.” Brian Finn, CSFB Co-President Gordon A. Rich (GAR) Memorial Foundation Alex Levin, a graduate of Stuyvesant Public High School in New York City, was selected as the first recipient of a Gordon A. Rich scholarship in June 2003. He matriculated at Harvard University a few months later and is now enjoying his college experience. The GAR scholarship benefits exceptionally qualified high school students in financial need who have a parent or guardian working in the securities industry. Alex’s mother works for Merrill Lynch as a computer programmer; his father is an engineer for the New York State Department of Transportation. The US $10,000 per year that Alex will receive for four years will substantially reduce his student loan burden while enabling him to obtain one of the finest undergraduate educations available anywhere in the world. The GAR Foundation and its scholarship were created in memory of Gordon A. Rich, a co-head of CSFB’s Mergers & Acquisitions group who died in an automobile accident in 2000. Gordon had been about to retire in order to spend more time with his children when his life was tragically cut short. Because he was an individual of exceptional abilities with a special place in his heart for those facing particularly challenging obstacles in life, his friends at CSFB decided to create a meaningful educational award in his name for talented, financially challenged young people. The CSFB Foundation is proud to support GAR through a large, multi-year financial gift. 23
  • 25. Credit Suisse Group Donations Swiss Peaks Fresh As part of the Swiss business community, Credit Air Fund Project In Suisse Group and its business units take their April 2003, a group of 15 inner- responsibilities to the wider Swiss and interna- city children between the ages tional community seriously. This commitment of 12 and 15 from the Fresh manifests itself in efforts to take an active part in shaping the business environment by making Air Fund’s Career Awareness appropriate contributions to private organiza- Program traveled to Switzerland tions with charitable, social, cultural and civic as part of the New York Swiss aims and to promote educational and academic Peaks Festival. Sponsored by activities that are of particular interest to the CSFB, the youngsters were guests of Credit Suisse Group Company. (CSG) for a full day and spent the week living with Swiss families, Beside the CSFB Foundation and Winterthur’s sightseeing around the country and learning about the history, Loss Minimization Foundation, whose main culture and daily lives of their European peers. They also met concern is the prevention of traffic accidents with Ambassador Raymond Loretan, consul general of involving children, much work is done through Credit Suisse Group’s Jubilee Foundation. Switzerland and chairman of Swiss Peaks, who led a Q&A The Jubilee Foundation was established in session about the Swiss flag, the nation’s popular sports, and 1981 to mark the 125th anniversary of Credit local culinary fare. Most of the young people had never been Suisse. One focus of its activities is a series of out of New York City, much less the country, and their remarks projects that involve people with disabilities suggest that the whole experience was quite a revelation. who live in Switzerland. In 2003, for example, the Foundation supported the Swiss Multiple The Swiss Peaks project marked the first philanthropic collabo- Sclerosis Society’s MS Center in Zurich, the ration between the CSFB Foundation and CSG, as well as the Arkadis Foundation’s Therapy Center for first time that the venerable Fresh Air Fund had sent children Children and Young People in Olten, and the on a vacation outside North America. Like CSFB, CSG is International Center for the Blind on Lake extremely active in supporting community work and, particularly, Constance at the border with Germany. Since in funding education, a category which represents nearly one- 2001, the Jubilee Foundation has also been the third of the company’s total annual giving. In 2003, CSG made main partner of the annual Plusport Day, a joyous festival for more than 1,500 sports enthusiasts donations to more than 100 organizations championing social, with and without disabilities. cultural and other causes. The CSFB Foundation looks forward The Foundation’s other main focus is promoting to further successful collaborations with both the Fresh Air young musical talent. It awards the Credit Fund and CSG in the future. Suisse Group Young Artist Award to young soloists who have a record of extraordinary “ achievement at the international level and the These Swiss just walk so much! My Prix Credit Suisse Jeunes Solistes to talented young musicians from Switzerland. host parents were 61 and 64, and they walked everywhere. I couldn’t keep up with them. I would have driven.” Juan Ortiz, 15 24
  • 26. Manhattan Island Marathon Swim team members pose for photos. Manhattan Swim Following the enormous success of 2002’s Channel Swim – in which a relay team of six CSFB employees from our London office swam the English Channel, raising more than £35,000 for the local CSFB Charity of the Year – the CSFB Foundation decided to sponsor a multinational team for the 2003 Manhattan Island Marathon Swim. The international event, which attracts swimmers from all over the world, is known as one of the most challenging swimming events in existence. At the urging of Team Captain Keith MacDonald – managing director of Global Operations, New York – CSFB’s six participants for this race came from our offices in London (veterans of the Channel Swim) and Singapore as well as New York. Their common goal was to raise funds for various charities that the CSFB Foundation and its affiliates sponsor in different parts of the world. The swimmers faced daunting conditions, including 58°F waters, malfunctioning boats and misplaced buoys. Due to heavy rains the preceding week, the annual marathon swim was called off as an official race the day before, and one-third of the registered swimmers dropped out. But Team CSFB persevered, and on June 14, the six swimmers completed the 28.5-mile course around Manhattan in eight hours and 17 minutes. The heroic feat enabled the team to raise more than US $50,000 to benefit selected charities, including: ● The Manhattan Island Foundation, which supports New York City’s Learn to Swim program for inner-city youth as well as other activity programs ● Sargent Cancer Care for Children and MacMillan Cancer Relief in London, The European Charities Committee’s joint Charity of the Year ● Oxfam (Hong Kong) and the Courage Fund (Singapore), both charities that provide support for families affected by SARS 25
  • 27. CSFB 2003 Channel Swim athletes and support personnel during their epic crossing. “ The 2003 Channel Swim exceeded expectations in terms of fundraising and teambuilding. It also enabled us to create the model and infrastructure for a truly global program of charitable swim challenges in 2004.” Ian Piddock, CSFB Director of Operations and CSFB Channel Swim Champion Channel Swim Six weeks later, two CSFB teams from London successfully swam the English Channel to France. Members of the CSFB Seahorses and Sea Lions took a minibus to Dover on the evening of September 2 and caught a few hours of sleep before taking to the water around 3 am. Aided by near- perfect sea and weather conditions, both teams crossed the Channel to Cap Gris Nez in Normandy at a pace that surpassed the excellent 13-hour record set by the previous year’s team. The wetsuit-free swimmers triumphed over jellyfish, seasickness and cramps from the extremely cold water – and managed to raise a significant sum for Sargent Cancer Care for Children and MacMillan Cancer Relief, the London office’s 2003 Charity of the Year. 26
  • 28. These swims provide a great opportunity to demonstrate our global teamwork and focus The full London Channel Swim and to represent our- squad takes time out from its selves to the community training regimen to pose for a group photo. as ‘One CSFB.’ We are very proud of all our swimmers.” G.T. Sweeney, CSFB Foundation Chairman “ I think what fascinates people about these swims is that this is something they can never imagine a person could do–and we did it!” Virginia Corbett, CSFB Information Technology, New York Confident smiles from swimmers relaxing on board during their record-breaking relay from Dover, England to Cap Gris Nez, France (right). 27
  • 29. urope “ CSFB’s commitment to the local East London community is inspiring. This year they have truly demonstrated an understanding of the needs of that community and are leading by example in developing more and more creative ways to meet those needs.” Saskia Nelson, Project Manager, East London Business Alliance
  • 30. We have a major ongoing effort in London to build a franchise where our employees are concerned with community and personal growth as well as business objectives.” Marie Burke, CSFB Vice President of Corporate Social Responsibility Two CSFB London employees collect a “Challenge to Care” award recognizing CSFB’s successful corporate partnership with National Children’s Home. CSFB’s European charitable activities are led by The European Charities Committee, which is headquartered in London and supports organizations whose primary goals are education, youth development, and assistance to the local community. The Committee is extensively involved with programs that incorporate mentoring, neighborhood-building and recreation. Recently, it has been working closely with various employee networks within CSFB to expand community involvement throughout the Firm. In 2003, the Committee made 57 grants to organizations whose missions range from domestic children’s issues to local social regeneration. Charity of the Year A few years ago, European Charities Committee Chairman Jonathan Davie hit on the idea of a Charity of the Year that would combine initial financial support with a broader initiative that could then be turned over to the rest of the London-based staff. The organization chosen would reflect employee interest, as expressed in a staff survey, in focusing on domestic children’s charities or worthwhile causes in the local community. The first Charity of the Year effort was launched with great internal fanfare in November 2001 for the benefit of Britain’s National Children’s Homes (NCH). The European Charities Committee made a substantial donation and invited all London employees to contribute their last hour of pay for 2001 to the appeal. Senior executives started the campaign by spending 10 minutes making mobile phone calls from a box in the staff restaurant to raise money from friends, colleagues and clients. These efforts were followed by many other staff-organized social and athletic events throughout the following year – including the Channel Swim, a local health-club swimathon, the London Marathon, and a trek along the Great Wall of China – that raised more than £338,000 for NCH. NCH recognized CSFB’s contributions with its Individual Supporter Award for the year. In 2002, CSFB was deluged with applications for the next Charity of the Year, and a formalized selection process evolved. From a short list of three names, all London staff members were asked to vote for their favorite charity. The result was a tie between MacMillan Cancer Relief and Sargent Cancer Care for Children, so the two organizations agreed to become joint Charity of the Year. Once again, a flurry of fundraising events ensued, along with even more ambitious plans for the 2004 Charity of the Year – Richard House Childrens’s Hospice, London’s first hospice for children, which is located near CSFB’s Canary Wharf headquarters. 29
  • 31. Local schoolchildren on a tour of CSFB take a break for snacks in the staff restaurant. Tower Hamlets Education Business Partnership Few people realize that CSFB’s London offices in Canary Wharf, a thriving commercial and financial center, are located in an area where many residents live in dire need. According to government statistics, Tower Hamlets is the most deprived borough in England. Fully 66% of its pupils qualify for free school meals, compared to the national average of 18%; English is a second language for 62% of its primary school students. By drawing attention to this state of affairs, the European Charities Committee has elicited an encouraging response to a proposal for further developing the Tower Hamlets Education Business Partnership (THEBP), a charity that works with businesses to improve basic and work-related skills of pupils in this community. In addition, the program benefits CSFB, other business partners and individual volunteers. As a direct result of the Committee’s involvement in THEBP, CSFB is currently enjoying rewards that include staff development opportunities and improved morale among colleagues enthusiastic about taking part in community work. For the second consecutive year, CSFB sought volunteers from among its Triathlon for Cancer Care 5,000 London employees to build the THEBP franchise through mentoring On Sunday, July 27, 2003, two London local primary and secondary school students. By bringing practical CSFB employees–Neil Jones from Financial experience of the world and the workplace to these children and acting as Control and James Whale from role models for them, volunteers help the students build confidence and Product Control–competed in the Ironman raise their aspirations. Switzerland Triathlon in Zurich. The annual Volunteers work with children from the ages of seven to 13 to help improve triathlon requires participants to undertake a 3.8 km lake swim, a bicycle ride of 180 their reading, math and IT skills. The volunteer commitment involves a km and a marathon distance run of 42.2 km. significant and consistent effort on the part of each employee, who spends Dedicated to the memory of Richard half an hour every week with one particular child. Gurney, a CSFB colleague who died of cancer This past December, at THEBP’s ninth annual awards ceremony, CSFB in December 2001, the triathlon raised money for the Sargent/MacMillan joint received an award for exceptional support of the Primary Reading Partners campaign, CSFB’s 2003 Charity of the Year. Programme, working together with education, business and community Although they are independent institutions, groups to enhance and support the education, training and development of Sargent Cancer Care for Children and young people in Tower Hamlets. Karen Barthelmy, reading coordinator for MacMillan Cancer Relief work together to two years at St. Saviour’s Primary School in Tower Hamlets, accepted the provide comprehensive emotional and award on behalf of CSFB. practical support for children and families living with this disease. In the United In the inaugural 2002-2003 school year, CSFB volunteers discovered the Kingdom, where four out of 10 people will rewarding experience of inspiring and encouraging children. At year-end, be diagnosed with cancer at some point many of the students visited CSFB’s offices, where they took part in a Firm during their lives, these services are presentation and a video conference and visited the IT call center. invaluable. “ This will be our first year as individual mentors at Langdon Park School. We’re hoping this will be a useful way to help groups of youngsters and make new friends!” Nicola Tamlyn, CSFB Information Technology and THEBP Mentor 30
  • 32. East London Business Alliance The European Charities Committee is a major supporter of the East London Business Alliance (ELBA). ELBA seeks to encourage the economic and social regeneration of the East London area through leveraging the business skills, expertise and resources of its member companies – and by working in partnership with the private, public and volunteer sectors. Member companies such as CSFB bring their business knowledge and expertise to bear on the critical issues of transportation, job skills, education, health, housing and the environment. CSFB provides ELBA with a pool of employee volunteers who contribute their individual abilities to a diverse range of volunteer Students from local projects and initiatives operating on London’s East Side. schools wave goody bags during a tour of Last year ELBA staff placed more than 770 volunteers from companies like ours with CSFB. Several school projects needing their help and support. More than 250 of those placements were and community professional volunteers serving on management boards or contributing their expertise on groups have visited projects such as developing business plans, providing legal advice, developing marketing CSFB as part of an materials or strategies, and mentoring project managers. effort to demystify the corporate environment ELBA operates principally in the three boroughs of Tower Hamlets, Hackney and Newham. for young people. Isle of Dogs Community Foundation The Isle of Dogs Community Foundation (IDCF) is a true partnership among the business sector on the Isle of Dogs, the volunteer sector, and local community organizations to develop and implement programs for coherent social regeneration. Founded in 1990, IDCF has grown to become one of the most important strategic agencies in the local Millwall and Blackwall areas. The organization is now one of the largest community foundations in the UK, having received pledges from government and business agencies totaling more than £5 million through 2006. “ IDCF’s Creating a Confident Community program continues CSFB has been an invaluable to strengthen the capacity of the local population to resolve its own social and economic problems. Its projects will supporter of our foundation, working enable the Isle of Dogs community’s diverse assets to flourish while giving its population, and particularly its with us to help ensure a better quality young people, a chance to gain relevant core skills and experience needed for employment. of life–and opportunity–for residents The European Charities Committee has been a major donor to IDCF since its formation; moreover, Jonathan of the deprived communities on Davie, CSFB vice chairman and chairman of the Committee, sits on the foundation’s Board of Directors, and Marie the doorstep of one of the world’s Burke, CSFB vice president of Corporate Social Responsibility, sits on the grant-making committee. In addition, CSFB most prosperous business centers.” staff members are involved through IDCF in volunteer work to support community groups on the island, such as Janet Kennedy, Director, Isle of Dogs Community Foundation the Cedar Centre, St. Matthias Trust, The Leaside Trust, and the Docklands Sailing and Watersports Centre. 31
  • 33. New recruits to CSFB often spend a day in the community. This group helped to refurbish a boat that will be a floating educational resource for local schoolchildren. “ We have seen a 300% increase in CSFB volunteers, to a total of more than 600 in 2003–over 10% of our entire staff. And we have discovered many new worthy causes in our area that would benefit from CSFB’s assistance– so we expect to have still more volunteers in 2004!” Jonathan Davie, CSFB Vice Chairman and European Charities Committee Chairman SS Robin Trust With the help of CSFB employee volunteers, the East London Business Alliance and the Isle of Dogs Community Foundation are supporting the refurbishment and transformation of the SS Robin, the world’s oldest complete steamship, into an innovative photo gallery and interactive learning resource for children. The ship was originally built in Bow, London, in 1890 and is listed in the Core Collection, the official register of Britain’s most important ships. The gallery, based within the cargo hold of the steamship, will display historic photographs that will augment the education of children from socio-economically deprived East End communities. CSFB was so impressed by the SS Robin’s goals that we became the first corporate sponsor to get on board in March 2003. Members of CSFB staff have been actively involved in the restoration process, participating in team builds and tours, donating supplies and time, and serving as advisors. Our Buildings and Facilities Management and IT departments have consulted with the SS Robin staff on their approach to renovation, with a focus on preservation. The ship’s transformation from a neglected national monument into an impressive arts and education space moored at Canary Wharf’s West India Quay is almost complete and can be clearly viewed from the windows of CSFB’s offices at One Cabot Square. SMart Network Art Workshop In continuing to support Business Action on Homelessness as well as Business in the Community, The European Charities Committee invited London employees to an interactive SMartArt workshop on July 9, 2003. The workshop coincided with the successful SMartArt Exhibition on view at CSFB’s offices in June 2003. This was the second year that CSFB exhibited paintings by artists from SMart Network, an organization dedicated to improving the lives of homeless and socially excluded people. The art workshop was hosted by Gill Hart, a lecturer from London’s National Gallery; Jaime Bautista, SMart Network’s executive director; and Ian Hughes, a SMart artist. The discussion presented an opportunity for employees to learn about the paintings, the artists, and their influences and challenges. It also included an overview of a selection of paintings from the National Gallery’s collection. 32
  • 34. Intrepid trekkers scale Kilimanjaro in a successful effort to raise funds for leukemia research. Kilimanjaro Challenge Michael Meinhardt, a managing director in CSFB’s Financial Institutions group, was diagnosed with leukemia and had to stop work during 2002. His condition has since stabilized. In order to support the work of Professor John Goldman and the Leukaemia Unit at Hammersmith Hospital, where he is being treated, Michael recruited a CSFB team to participate in a “Kilimanjaro Challenge” he was organizing with the cooperation of LEUKA, a registered UK charity associated with the hospital. He also secured financial support from Novartis, inventor of a pioneering anti-leukemia medication. In October 2003, Michael and his CSFB teammates – Joanne Gabriele, Joachim Dobrikat, Gary Paine, Hugh Williams, Simon Brunner, Thomas Vignon, Peter Malik and Guillermo de Juanes – and 16 other climbers spent nine days in Tanzania. Their challenge was to scale Mt. Kilimanjaro, the ‘roof of Africa’ and the highest free-standing mountain on Earth. While the trek requires no technical climbing skills, it is a steep, demanding hike that takes climbers up more than 19,000 feet from the tropical rainforest at the mountain’s base to the eternal ice at the peak. Near the summit, the hikers had to climb through the night, faced with 60-mph winds and sub-zero temperatures. The trek was “truly an emotional, once-in-a-lifetime experience,” as Joanne said, and it brought in a total of £70,000, about half of which was raised by the CSFB team. The proceeds have enabled the hospital to appoint Dr. David Marin as the head of Clinical Research for a new Leukaemia Clinical Trials Unit being established help leukemia patients improve their outlook during therapy. Dr. Marin and his wife also took part in the climb. Michael is now thinking about the next challenge he plans to organize with colleagues from CSFB. “ Without Marie Burke and her CSFB colleagues, who helped recruit participants for the climb, the Kilimanjaro Challenge could never have been the great success it was. I’m happy to have been able to make this contribution to the important work at Hammersmith Hospital.” Michael Meinhardt, CSFB Managing Director, Financial Institutions 33
  • 35. asia pacific “ CSFB’s Asia-Pacific schools initiative reflects the core belief that education is the most important factor in breaking the cycle of poverty.” Tom Grimmer, CSFB, Hong Kong