3. Classification: Internal
Principle 1 - Figure out what business you are in, and then mind your business.
Principle 2 - Understand the customer’s requirements and put them under version control
Principle 3 - Prepare a reasonable plan
Principle 4 - Build a good team with clear Ownership
Principle 5 - Track project status and give it wide visibility
Principle 6 - Use baseline controls
Principle 7 - Write important Stuff Down, Share it and Save it
Principle 8 - If it hasn’t been tested, it doesn’t work
Principle 9 - Ensure Customer Satisfaction
Principle 10 - Be relentlessly pro-active
3
6. Classification: Internal
Shared Vision
Integrity
Empathy
Competence
Capability to Delegate tasks
Patience
Team Building Skills
Leadership Skills
6
7. Classification: Internal
Acquiring Resources
Dealing with Obstacles
Making Decisions
Motivating team members
Negotiating with Clients
Resolving conflicts
7
9. Classification: Internal
Operations Management and Research
Decision Science
Supply Chain Management
Information Technology
Work Process Development
Performance Management
Plant Scheduling
9