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Expert Business Intelligence and Testing Professional with Blue Cross Blue Shield Experience
1. PRASANT TATA
PRASANT TATA Email: prasant.tata@gmail.com
Mobile: +91-9901901952
Summary
• Having around 2 years of experience in the field of Business Intelligence and Analysis.
• 3+ years of experience in Manual testing
• Have good knowledge on Tableau
• Received Best Employee award in the year 2013 from Matrix Inc, USA
• Hands on experience in Automation Testing using QTP
• Worked as a QlikView Technical Consultant for a wide variety of business applications.
• Always worked in close association with customers and a single point of contact for many major
implementation projects.
• Good expertise in Creating Data Modeling from different data sources, to provide end to end
solution using QlikView applications
• Good knowledge on automation through Selenium web driver
• Hands On experience on Agile Methodology
• Experience in testing Web and Client/Server applications
• Hands On experience on CRM (Telecom), Health Care and Insurance domains
• Expertise in Requirements Analysis, Test Scenarios/Cases creation, Test data
creation/maintenance, Defect reporting and Tracking
• Have good knowledge on J meter, SQL
• Basic Knowledge on SOAP UI
• Good experience to Test Management tools like Application Lifecycle
Management(ALM),Quality Centre(QC 10.0) and Clear Quest for defect reporting and tracking
• Hands on experience in HIPAA testing
• Experience in Functional and Regression testing
• Willingness to take initiatives, to learn, and to adapt to changing situations.Educational
Qualification
WORK EXPERIENCE
Working as Sr-Test Engineer for Wissen Infotech Pvt. Ltd, Bangalore (August 2012- Till Date)
Worked as Jr-Test Engineer for Reliance Tech services Pvt Ltd, Hyderabad (February 2011 to August
2012)
EDUCATION
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2. PRASANT TATA
B.Tech (2004-2008) in Electronics and Communication Engineering (ECE) from Jawaharlal Nehru
Technological University (JNTU), Hyderabad.
Technical skills
Testing tools : QTP, Toad, Clear Quest, SSH, Quality Center 10.0.
Dash boarding : QlikView
Database : SQL Developer
Framework : Am docs Smart Client (Telecom). Soap UI
Test Methods : Dynamic Testing (Black/Grey box), Integration, System, Regression
SDLC Methodologies : Waterfall, Agile (SCRUM).
Professional Experience
ORGANIZATION: WISSEN INFOTECH Pvt Ltd
Project#1
Project Name : Customer Intelligence Dashboard
Client : GE
Role : Senior Software Engineer.
Duration : Jan 2015 to Present.
Description
Customer Intelligence Dashboard is used by the business to monitor the Sales and Order performance
from various Sources like APAC,NA etc e and also compare the fill rate and performance on monthly
basis.
Responsibilities
As a Sr. Test Engineer, I was responsible for
• Data gathering from functional team, manufacture team.
• Gathering requirements and involved in analysis.
• Loading data from data source and design and maintaining data model.
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3. PRASANT TATA
• Involved in Dashboard development by using different objects.
• Implemented set analysis in the dashboard end for comparative analysis.
• Experience in writing complex queries in expressions.
• Preparing the Technical spec and support documentations for live support.
Project#2
Project Name : AR Dashboard
Client : GE
Role : Senior Software Engineer.
Duration : Feb 2014 to Dec 2014.
Description
AR Dashboard is used by the GE internal customers to track the sales on weekly and Quarterly basis.
Responsibilities
As a Sr. Test Engineer, I was responsible for
• Data gathering from functional team, manufacture team.
• Gathering requirements and involved in analysis.
• Loading data from data source and design and maintaining data model.
• Involved in Dashboard development by using different objects.
• Implemented set analysis in the dashboard end for comparative analysis.
• Experience in writing complex queries in expressions.
Preparing the Technical spec and support documentations for live support.
Project#3
Project Name : My Member Services(MMS) – Agile Method
Client : Blue Cross Blue Shield of North Carolina
Role : Sr. Test Engineer.
Duration : Aug 2013– Jan 2014
Description
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4. PRASANT TATA
My Member Services (MMS) is a web based application which has been developed on Agile
Methodology. This application is mainly used by the customers of Blue Cross and Blue Shield to view
their claims, claim status, policies, to add dependents, benefits.
Responsibilities
As a Sr. Test Engineer, I was responsible for
• Gathering and Analyzing the Requirements from the client
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Coordinating daily stand up calls and defect calls with on site team and client
• Single point of contact from the offshore
• Taking the sign off from client and taking change requests for enhancements.
Project#4
Project Name : Care Management
Client : Blue Cross Blue Shield of North Carolina
Role : Sr. Test Engineer.
Duration : August 2013 – November 2013
Description
Care management is a web application which is used by the Customer Service Representatives.
BCBSNC is going to replace MaxMC system with a user friendly web application where user can
update their personal details, manage alerts, Appeals, Authorize etc.
Responsibilities
As a Sr. Test Engineer, I was responsible for
• Gathering and Analyzing the Requirements from the client
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Coordinating daily stand up calls and defect calls with on site team and client
• Single point of contact from the offshore
• Taking the sign off from client and taking change requests for enhancements.
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5. PRASANT TATA
Project#5
Project Name : EDIFECS Transaction management
Client : Blue Cross Blue Shield of North Carolina
Role : Sr. Test Engineer.
Duration : August 2012 – January 2014
Description
EDIFECS is a web application where Health care provider / payer can login and check the status of the
claims, provider details and Claims details of the subscriber submitted by the provider. Status of various
transactions 837i (institutional claim), 837p (professional claim), 276/277(claim status
request/response), 270/271(member eligibility request / response).User can check the reasons for the
request got rejected, processing speed etc.
Responsibilities
As a Sr. Test Engineer, I was responsible for
• Gathering and Analyzing the Requirements from the client
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Coordinating daily stand up calls and defect calls with on site team and client
• Single point of contact from the offshore
• Taking the sign off from client and taking change requests for enhancements.
Project#6
Project Name : BLUE E
Client : Blue Cross Blue Shield of North Carolina
Role : Sr. Test Engineer.
Duration : Oct 2012 – Feb 2013
Description
It is a core product of BCBSNC, it consists of wide variety of applications related to claims processing,
member details. Blue E is the application where providers, members can login and check their eligibility,
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6. PRASANT TATA
benefit packages, claim status, submits claims, navigate to various sites of BCBSNC (member services
etc.) , log the requests etc.
Responsibilities
As a Technical Consultant, I was responsible for
• Gathering and Analyzing the Requirements from the client
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Coordinating daily stand up calls and defect calls with on site team and client
• Single point of contact from the offshore
• Taking the sign off from client and taking change requests for enhancements.
Project#7
Project Name : Disease Management
Client : Blue Cross Blue Shield of North Carolina
Role : Jr. Test Engineer.
Duration : Sept 2012 – Jan 2013
Description
Disease management is a web application which is used by the health insurance holders (subscribers,
dependents). BCBSNC provides various programs; members will be notified about the updates and
new programs via emails, letters. Members are of 2 categories individual and group level. Members are
enrolled to the specific programs based on the eligibility.
Responsibilities
As a Jr. Test Engineer, I was responsible for
• Gathering and Analyzing the Requirements from the client
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
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7. PRASANT TATA
• Coordinating daily stand up calls and defect calls with on site team and client
• Single point of contact from the offshore
• Taking the sign off from client and taking change requests for enhancements.
ORGANIZATION: RELIANCE TECH SERVICES
Project#8
Project Name : eZClaims – Medi Assist India Pvt. Ltd
Client : Medi Assist
Role : Team Member
Duration : Jan 2012 – Aug 2012
Description
Medi Assist (A Reliance Health Group Company) is a Third Party Administrator (TPA) in the healthcare
insurance domain providing services like cashless hospitalization, reimbursement of medical claims
(post-hospitalization) and many more Value Added Services to its customers. Core function of Medi
Assist is to coordinate between Insurance companies, Hospitals, Policy Holders (Individual/Group) and
financial institutions to ensure smooth and hassle free transactions. RTS role is to design, develop and
deliver an internet ready Java based enterprise application for customer enrolment and claims
processing having the capability to support high volumes of data and a large user base, is easily
maintainable and has the capability to integrate with external systems to fulfil various business needs of
Medi Assist.
Responsibilities
As a Team Member, I was responsible for
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Updating defects on daily basis
• Taking the sign off from client and taking change requests for enhancements.
Project#9
Project Name : RGCOM CRM
Client : Reliance Global Com
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8. PRASANT TATA
Role : Team Member
Duration : Feb 2011 – Dec 2011
Description
RGCOM CRM is a Smart Client application developed to provide the support activities for RGCOM
Customers. It is an implementation of Amdocs CRM 7.1 for RGCOM. RGCOM CRM is a JNLP
application. In RGCOM CRM Phase-II we take up several CR’s. RGCOM CRM is being developed
using Smart Client. RGCOM CRM is replacement of FAST, Service Centre and other legacy/manual
systems (existing CRM application). RGCOM CRM caters for Order Entry, Order fulfillment, Change
management and E2E Order flow for different telecom products comprising of below technologies.
• GE Video.
• VPLS.
• EPL.
• Dark Fibre
Responsibilities
As a Team Member, I was responsible for
• Preparing Test Scenarios and Test Cases as per the requirement.
• Test Execution and Bug Reporting using Quality Center
• Updating defects on daily basis
• Taking the sign off from client and taking change requests for enhancements.
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