Crm customer relationship management design 2..
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The document depicts a diagram of a customer relationship management (CRM) system. It shows various components of a CRM system including campaign management, call center, segmentation/targeting, marketing department, customer database, customer history, sales administration, and customer support. Arrows connect different components to represent customer interactions and data flow through the CRM system.
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Crm customer relationship management design 2..
- 1. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 2. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 3. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 4. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 5. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 6. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 7. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 8. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Sales Action Department www.slideteam.net Support
- 9. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Customer Client SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Satisfaction Prospects Sales Management Inquiry Customer Department & Sales Action www.slideteam.net Support
- 10. Customer Relationship Management - Style 2 Campaign Management Call Center Segmentation Targeting Phone Indicators Marketing Department E-mail Multi - Channel Satisfaction Customer Workflow Customer Database Fax Analysis Mobile Client Customer SFA History Customers Mail Sales Document Generation Planning Web Visit Service Request Actions & Alarms Sales Management Management Administration Prospects Satisfaction Sales Management & Inquiry Customer Department Sales Action www.slideteam.net Support
- 11. All images are 100% editable in Powerpoint “Change color, size and orientation of any icon to your liking” www.slideteam.net
- 12. Ungrouping the object 2 1 3 1. Right click the object. 2. Choose Group and then Ungroup. 3. Click beside the object and drag the arrow over it. www.slideteam.net
- 13. Edit Color 1 2 3 1. Right click the object 2. Choose Format Shape in the dialog box 3. Choose “Fill” in the Format Shape box then “Solid” or “Gradient” depending on the appearance of the object. Change colour as shown in the picture. www.slideteam.net