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Self 
management 
September 
15 
– 
17, 
2014 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Gustaaf Vocking MSc MBA 
Ø Master 
of 
Econometrics 
Ø Bachelor 
of 
Business 
informaHon 
science 
Ø Psychology 
and 
post 
Doc 
didacHc 
skills 
Ø ExecuHve 
MBA 
Ø Entrepreneur 
since 
the 
age 
of 
15 
Ø Management 
Coach/Consultant/Trainer 
Ø Leadership/CommunicaHons/Brain 
skills 
Ø Managers/Professionals/Experts 
Ø Europe 
& 
USA 
Ø >20 
year 
management 
experience 
Ø >10.000 
(senior) 
managers, 
experts 
and 
students 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Underlying 
concept 
of 
the 
workshop 
1. Understanding 
Self-­‐ 
management 
2. Experience 
examples 
of 
Self-­‐ 
management 
training 
3. Training 
Professional 
effecHveness 
through 
ü Project 
management 
ü Time 
management 
ü Responsibility 
ü Flexibility 
ü ProacHvity 
4. How 
to 
develop 
a 
Self-­‐ 
management 
training 
program 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Develop) 
trainer)) 
skills) 
Experience) 
Understand) 
Develop) 
training)
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Layout 
of 
the 
program 
(per 
day) 
1. Self 
management 
acHon 
learning 
2. The 
tripple 
A+ 
trainer 
3. Developing 
a 
curriculum 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Day 
1: 
Competencies 
to 
develop 
ü Project 
management 
ü Time 
management 
ü Responsibility 
ü Flexibility 
ü ProacHvity 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Day 
2: 
The 
tripple 
A+ 
trainer 
ü Effec%ve 
training 
ü AcHon 
learning 
ü AppreciaHve 
Inquiry 
ü AcHonable 
insights 
ü FacilitaHng 
learning 
ü MovitaHng 
parHcipants 
ü Dealing 
with 
resistance 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Day 
3: 
Developing 
a 
curriculum 
ü Effec%ve 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
training 
design 
ü Design 
of 
curriculum 
components 
ü Hands 
on 
experience
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Day 
1 
Self 
management 
ac=on 
learning 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Competencies 
to 
develop 
ü Project 
management 
ü Time 
management 
ü Responsibility 
ü Flexibility 
ü ProacHvity 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Project 
management: 
goal 
& 
playing 
field 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Project 
Planning 
Plan 
Do 
Act Check 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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The 
7 
Habits 
of 
Highly 
Effec4ve 
People 
1. Be 
Proac4ve 
2. Begin 
with 
the 
end 
in 
mind 
3. Put 
first 
things 
first 
4. Think 
win-­‐win 
5. Seek 
first 
to 
understand, 
then 
be 
understood 
6. Synergize 
7. Sharpen 
the 
Saw 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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The 
7 
Habits 
of 
Highly 
Effec4ve 
People 
1. Be 
Proac4ve 
2. Begin 
with 
the 
end 
in 
mind 
3. Put 
first 
things 
first 
4. Think 
win-­‐win 
5. Seek 
first 
to 
understand, 
then 
be 
understood 
6. Synergize 
7. Sharpen 
the 
Saw 
From dependence to independence 
From independence to interdependence 
From effectiveness to greatness 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
1. 
BE 
PROACTIVE 
Responsibility
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“A man is but the product of his 
thoughts what he thinks, he 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
1. 
BE 
PROACTIVE 
becomes.” 
Mohandas Gandhi 
Responsibility 
Response Ability
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1. 
BE 
PROACTIVE 
Circle of Concern 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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1. 
BE 
PROACTIVE 
Circle of 
Concern 
Circle of 
Influence 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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1. 
BE 
PROACTIVE 
Circle of 
Concern 
Circle of 
“No one can make you Influence 
feel inferior without 
your consent.” 
Eleanor Roosevelt 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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2. 
BEGIN 
WITH 
THE 
END 
IN 
MIND 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf
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2. 
BEGIN 
WITH 
THE 
END 
IN 
MIND 
“Would you tell me, please, which way I ought to go 
from here?” said Alice. 
"That depends a good deal on where you want to 
get to," said the Cat. 
"I don’t much care where," said Alice. 
"Then it doesn’t matter which way you go," said 
the Cat. 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf
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This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
“There is no meaning 
to life except the 
meaning man gives 
Personal 
mission 
statement 
his life by the 
unfolding of his 
powers...” 
Erich Fromm
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3. 
PUT 
FIRST 
THINGS 
FIRST 
Do you spend most 
of your time on what 
is most important in 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
your life?
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3. 
PUT 
FIRST 
THINGS 
FIRST 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
I 
Crisis 
Deadlines 
Meetings 
II 
Planning 
Relationships 
Values 
III 
Interruptions 
Reports 
Some meetings 
IV 
Trivia 
Junk mail 
Some phone calls 
Important 
Not 
Important 
Urgent Not Urgent
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3. 
PUT 
FIRST 
THINGS 
FIRST 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
I 
Crisis 
Deadlines 
Meetings 
II 
Planning 
Relationships 
Values 
III 
Interruptions 
Reports 
Some meetings 
IV 
Trivia 
Junk mail 
Some phone calls 
Important 
Not 
Important 
Urgent Not Urgent 
30% 15% 
50% 5%
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3. 
PUT 
FIRST 
THINGS 
FIRST 
I 
Crisis 
Deadlines 
Meetings 
II 
Planning 
Relationships 
Values 
III 
Interruptions 
Reports 
Some meetings 
IV 
Trivia 
Junk mail 
Some phone calls 
Important 
Not 
Important 
Urgent Not Urgent 
15% 80% 
5% 0% 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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3. 
PUT 
FIRST 
THINGS 
FIRST 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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4. 
THINK 
WIN-­‐WIN 
Emotional Bank Account 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Emotional Bank Account 
WITHDRAWALS 
- Angry 
words 
- Unforgiving 
- Cruel 
joke 
- Ignoring 
- Excluding 
DEPOSITS 
+ Understanding 
+ Apology 
+ ARen4on 
to 
liRle 
things 
+ Keeping 
commitments 
+ Considera4on 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Courage and consideration 
I 
YOU LOSE 
THEY WIN 
II 
YOU WIN 
THEY WIN 
III 
YOU LOSE 
THEY LOSE 
IV 
YOU WIN 
THEY LOSE 
Low High 
COURAGE 
High 
CONSIDERATION 
Low 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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5. 
SEEK 
FIRST 
TO 
UNDERSTAND, 
THEN 
BE 
UNDERSTOOD 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Listening 
• Ignoring 
• Pretend 
listening 
• Selec4ve 
listening 
• ARen4ve 
listening 
Your own frame of 
reference 
Empathetic listening Within the other 
person’s frame of 
reference (i.e. 
personal program) 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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6. 
SYNERGIZE 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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7. 
SHARPEN 
THE 
SAW 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Pareto 
and 
the 
half 
work 
rule 
Time 
Effort 
Technical 
work 
Conceptual 
work 
Ø 20% 
of 
the 
Hme 
produces 
80% 
of 
the 
work 
Ø 80% 
of 
the 
Hme 
is 
spent 
on 
details… 
Ø Finished 
products 
do 
not 
want 
criHsism… 
Ø Share 
your 
first 
idea 
for 
improvement 
and 
prevenHon 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Time 
distorHon 
History 
Selec4ve 
memory 
Future 
Hope 
based 
es4ma4on 
Present 
! Murphy: 
What 
can 
go 
wrong, 
will 
go 
wrong, 
at 
the 
least 
preferable 
moment. 
! John 
Lennon: 
Life 
is 
what 
happens 
to 
you, 
while 
you 
are 
making 
other 
plans. 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Always 
say 
yes…!!! 
Ø To 
the 
relaHonship 
Ø To 
your 
“first 
things” 
Ø … 
with 
your 
condi=ons 
Put 
it 
into 
your 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
schedule 
immediately!!!
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Kill 
the 
monster 
when 
it’s 
small… 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Some 
videos 
ProacHve 
vs 
reacHve 
hip://youtu.be/o3Gu0dPc8TA 
Antonio 
Paraiso 
hip://youtu.be/gHCXcMfVfg8 
Time 
Management 
hip://youtu.be/oTugjssqOT0 
Achieving 
your 
childhood 
dreams, 
hip://youtu.be/ji5_MqicxSo 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Day 
2 
The 
triple 
A+ 
trainer 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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The 
triple 
A+ 
trainer 
ü Effec%ve 
training 
ü AcHon 
learning 
ü AppreciaHve 
Inquiry 
ü AcHonable 
insights 
ü FacilitaHng 
learning 
ü MovitaHng 
parHcipants 
ü Dealing 
with 
resistance 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
ü Behavior 
focus 
ü Insight 
in 
current 
behavior 
ü Observable 
behavior 
change 
ü FacilitaHon 
focus 
ü MoHvate 
ü Confront 
ü Introduce 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Effec%ve 
training 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Agreements
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Diagnosis 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Cri4cal 
situa4on 
Old 
behavior 
NegaHve 
effect 
New 
behavior 
PosiHve 
effect
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Effec%ve 
training 
4. 
unaware 
of 
competence 
3. 
aware 
of 
competence 
2. 
aware 
of 
incompetence 
1. 
unaware 
of 
incompetence 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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What 
keeps 
people 
from 
acHng? 
Desire 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Effec%ve 
training 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
No 
desire 
Confront 
No 
opportunity 
or 
capability 
Reflect 
I 
have 
no 
problems 
I’m 
open 
to 
everything 
I 
can’t 
change 
it 
Desire 
and 
trust 
Introduce 
I 
want 
to 
learn 
to
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Measuring 
engagement? 
1. How 
happy 
are 
your 
to 
be 
in 
this 
course? 
è Mood 
2. How 
much 
effort 
are 
you 
willing 
to 
put 
in? 
è Engagement 
3. How 
likely 
is 
that 
you 
will 
recommend 
this 
course 
to 
others? 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
è NPS
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Effec%ve 
training 
4. 
unaware 
of 
competence 
3. 
aware 
of 
competence 
2. 
aware 
of 
incompetence 
1. 
unaware 
of 
incompetence 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Introduce 
Confront 
Reflect 
Inspire
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Effec%ve 
training 
Understand 
theory 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
No 
desire 
Confront 
No 
opportunity 
or 
capability 
Reflect 
I 
have 
no 
problems 
I’m 
open 
to 
everything 
I 
can’t 
change 
it 
Desire 
and 
trust 
Introduce 
I 
want 
to 
learn 
to 
Apply 
checklist 
Simulate 
Explain 
Understand 
checklist 
Try 
out
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
InformaHon 
channels 
Learning 
styles 
ü Thinker 
ü Do-­‐er 
ü Dreamer 
ü Decision 
maker 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
AcHon 
Learning 
Concept 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
The 
master 
tool 
for 
trainers: 
QuesHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Outcome 
Reason 
(In)direct 
ConfirmaHon 
Meta-­‐informaHon 
Choice(s)
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The 
master 
tool 
for 
trainers: 
QuesHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Outcome 
Reason 
(In)direct 
ConfirmaHon 
Meta-­‐informaHon 
Choice(s) 
? 
? 
? 
!
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The 
first 
trainer 
quesHons… 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
ExpectaHons 
Personality 
Context 
History
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The 
trainer 
follow 
up 
What 
went 
well? 
What 
can 
be 
further 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
improved? 
How 
(in 
concrete 
behavior)?
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The 
trainer’s 
dillema 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Resistance 
does 
not 
exist… 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
TransacHonal 
Analysis: 
Ego 
states 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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TransacHonal 
Analysis: 
more 
ego 
states 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
TransacHonal 
Analysis: 
Ego 
states 
behaviors 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
TransacHonal 
Analysis: 
Ego 
states 
behaviors 
+ 
and 
-­‐ 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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TransacHonal 
Analysis: 
Ego 
states 
cross 
interacHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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TransacHonal 
Analysis: 
Ego 
states 
complementary 
interacHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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TransacHonal 
Analysis: 
Ego 
states 
complementary 
interacHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
TransacHonal 
Analysis: 
Ego 
states 
Ulterior 
interacHons 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Homework: 
study 
transacHonal 
analysis 
• Study 
TransacHonal 
analysis 
1. hip://youtu.be/nKNyFSLJy6o 
2. hip://youtu.be/YOqJ4sc9TAc 
3. hip://youtu.be/58F2qYyAzME 
4. hip://en.wikipedia.org/wiki/TransacHonal_analysis 
• Create 
your 
own 
examples, 
from 
your 
own 
life, 
of 
all 
ü Complementary 
interacHons 
ü Cross 
interacHons 
ü Ulterior 
interacHons 
• Use 
TA 
to 
reflect 
on: 
ü 1 
situaHon 
in 
which 
you 
encountered 
resistance 
ü 1 
situaHon 
in 
which 
put 
up 
resistance 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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The 
bigger 
the 
resistance, 
the 
greater 
your 
potenHal 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Homework: 
Change 
role 
model 
and 
resistance 
ü Pick 
a 
famous 
person 
who 
you 
see 
as 
a 
role 
model 
for 
change 
ü Study 
him/her 
for 
the 
resistance 
(s)he 
ran 
into 
and 
how 
(s)he 
overcame 
that 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Day 
3 
Developing 
a 
curriculum 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Developing 
a 
curriculum 
ü Effec%ve 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
training 
design 
ü Design 
of 
curriculum 
components 
ü Hands 
on 
experience
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Thinking: 
How? 
1. Chaos 
2. Analysis 
3. CommunicaHon 
(opHonal!) 
Ø Internal&me 
focus 
Ø Non 
linear! 
Ø External&them 
focus 
Ø Linear! 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Thinking: 
How 
to 
steer? 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
Understand 
theory 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
No 
desire 
Confront 
No 
opportunity 
or 
capability 
Reflect 
I 
have 
no 
problems 
I’m 
open 
to 
everything 
I 
can’t 
change 
it 
Desire 
and 
trust 
Introduce 
I 
want 
to 
learn 
to 
Apply 
checklist 
Simulate 
Explain 
Understand 
checklist 
Try 
out
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Effec%ve 
training 
InformaHon 
channels 
Learning 
styles 
ü Thinker 
ü Do-­‐er 
ü Dreamer 
ü Decision 
maker 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Designing 
a 
training 
(component): 
how 
not 
to 
do 
it 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Designing 
a 
training 
(component): 
goal 
& 
playing 
field 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Designing 
a 
training 
(component): 
Puxng 
it 
into 
schedule 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Assignment 
test 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
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Diagnosis 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
Cri4cal 
situa4on 
Old 
behavior 
NegaHve 
effect 
New 
behavior 
PosiHve 
effect
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Personal 
management 
leadership 
Competencies 
to 
develop 
ü Project 
management 
ü Time 
management 
ü Responsibility 
ü Flexibility 
ü ProacHvity 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
Developing 
a 
curriculum 
ü Begin 
with 
the 
end 
in 
mind 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
ü Goal 
ü Playing 
field 
ü Focus 
on 
observable 
behavioral 
change 
ü Facilitate 
learning 
for 
all 
ü Manage 
Hme 
ü Small 
steps…
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Training 
kit 
ü Paper 
ware 
ü SHck 
on 
name 
tags 
ü Post-­‐its 
ü A4 
ü Cards 
ü Scissors 
ü Staplers 
ü Pen(cil)s 
ü Markers 
B,B,R&G 
ü Permanent 
ü White 
board 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking 
ü Camera 
ü Timer 
ü PresentaHon 
KIT 
ü Audio 
ü Video 
ü Laptop
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Suggested 
curriculum 
Self 
Management 
ü Habits 
1, 
2 
and 
3 
(Covey) 
ü Apply 
Triple 
A+ 
training 
ü Run 
a 
pilot 
course 
ü Help 
eachother 
ü Get 
outside 
help 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
CerHficaHon 
levels 
of 
Triple 
A+ 
training 
1. PracHHoner 
ü Has 
experienced 
the 
training 
2. Trainer 
ü Has 
proven 
(s)he 
can 
effecHvely 
apply 
Triple 
A+ 
training 
3. Designer 
ü Has 
proven 
(s)he 
can 
effecHvely 
design 
a 
Triple 
A+ 
training 
4. Master 
ü P+T+D 
ü Has 
proven 
(s)he 
can 
effecHvely 
coach 
& 
train 
others 
on 
Triple 
A+ 
training 
TripleAPlus@Power2Improve.nl 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
QuesHons? 
Nathalie.Soeteman@Power2Improve.com 
@Nathalief 
NathalieSoeteman 
Gustaaf.Vocking@Power2Improve.com 
@GustaafVocking 
GustaafVocking 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 
More 
Hps 
and 
informaHon? 
Please 
visit 
our 
website: 
www.Power2Improve.com 
and 
follow 
Power2Improve 
at: 
Sign 
up 
for 
our 
free 
newsleier: 
hip://eepurl.com/uwK6T 
This 
project 
is 
funded 
by 
the 
European 
Union 
© 
Gustaaf 
Vocking

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Self management train the triple A+ trainer workshop handout

  • 1. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Self management September 15 – 17, 2014 This project is funded by the European Union © Gustaaf Vocking
  • 2. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Gustaaf Vocking MSc MBA Ø Master of Econometrics Ø Bachelor of Business informaHon science Ø Psychology and post Doc didacHc skills Ø ExecuHve MBA Ø Entrepreneur since the age of 15 Ø Management Coach/Consultant/Trainer Ø Leadership/CommunicaHons/Brain skills Ø Managers/Professionals/Experts Ø Europe & USA Ø >20 year management experience Ø >10.000 (senior) managers, experts and students This project is funded by the European Union © Gustaaf Vocking
  • 3. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Underlying concept of the workshop 1. Understanding Self-­‐ management 2. Experience examples of Self-­‐ management training 3. Training Professional effecHveness through ü Project management ü Time management ü Responsibility ü Flexibility ü ProacHvity 4. How to develop a Self-­‐ management training program This project is funded by the European Union © Gustaaf Vocking Develop) trainer)) skills) Experience) Understand) Develop) training)
  • 4. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Layout of the program (per day) 1. Self management acHon learning 2. The tripple A+ trainer 3. Developing a curriculum This project is funded by the European Union © Gustaaf Vocking
  • 5. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 1: Competencies to develop ü Project management ü Time management ü Responsibility ü Flexibility ü ProacHvity This project is funded by the European Union © Gustaaf Vocking
  • 6. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 2: The tripple A+ trainer ü Effec%ve training ü AcHon learning ü AppreciaHve Inquiry ü AcHonable insights ü FacilitaHng learning ü MovitaHng parHcipants ü Dealing with resistance This project is funded by the European Union © Gustaaf Vocking
  • 7. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 3: Developing a curriculum ü Effec%ve This project is funded by the European Union © Gustaaf Vocking training design ü Design of curriculum components ü Hands on experience
  • 8. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 1 Self management ac=on learning This project is funded by the European Union © Gustaaf Vocking
  • 9. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Competencies to develop ü Project management ü Time management ü Responsibility ü Flexibility ü ProacHvity This project is funded by the European Union © Gustaaf Vocking
  • 10. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Project management: goal & playing field This project is funded by the European Union © Gustaaf Vocking
  • 11. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Project Planning Plan Do Act Check This project is funded by the European Union © Gustaaf Vocking
  • 12. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. This project is funded by the European Union © Gustaaf Vocking
  • 13. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The 7 Habits of Highly Effec4ve People 1. Be Proac4ve 2. Begin with the end in mind 3. Put first things first 4. Think win-­‐win 5. Seek first to understand, then be understood 6. Synergize 7. Sharpen the Saw This project is funded by the European Union © Gustaaf Vocking
  • 14. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The 7 Habits of Highly Effec4ve People 1. Be Proac4ve 2. Begin with the end in mind 3. Put first things first 4. Think win-­‐win 5. Seek first to understand, then be understood 6. Synergize 7. Sharpen the Saw From dependence to independence From independence to interdependence From effectiveness to greatness This project is funded by the European Union © Gustaaf Vocking
  • 15. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. This project is funded by the European Union © Gustaaf 1. BE PROACTIVE Responsibility
  • 16. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. “A man is but the product of his thoughts what he thinks, he This project is funded by the European Union © Gustaaf 1. BE PROACTIVE becomes.” Mohandas Gandhi Responsibility Response Ability
  • 17. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 1. BE PROACTIVE Circle of Concern This project is funded by the European Union © Gustaaf Vocking
  • 18. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 1. BE PROACTIVE Circle of Concern Circle of Influence This project is funded by the European Union © Gustaaf Vocking
  • 19. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 1. BE PROACTIVE Circle of Concern Circle of “No one can make you Influence feel inferior without your consent.” Eleanor Roosevelt This project is funded by the European Union © Gustaaf Vocking
  • 20. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 2. BEGIN WITH THE END IN MIND This project is funded by the European Union © Gustaaf
  • 21. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 2. BEGIN WITH THE END IN MIND “Would you tell me, please, which way I ought to go from here?” said Alice. "That depends a good deal on where you want to get to," said the Cat. "I don’t much care where," said Alice. "Then it doesn’t matter which way you go," said the Cat. This project is funded by the European Union © Gustaaf
  • 22. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. This project is funded by the European Union © Gustaaf “There is no meaning to life except the meaning man gives Personal mission statement his life by the unfolding of his powers...” Erich Fromm
  • 23. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 3. PUT FIRST THINGS FIRST Do you spend most of your time on what is most important in This project is funded by the European Union © Gustaaf your life?
  • 24. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 3. PUT FIRST THINGS FIRST This project is funded by the European Union © Gustaaf Vocking I Crisis Deadlines Meetings II Planning Relationships Values III Interruptions Reports Some meetings IV Trivia Junk mail Some phone calls Important Not Important Urgent Not Urgent
  • 25. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 3. PUT FIRST THINGS FIRST This project is funded by the European Union © Gustaaf Vocking I Crisis Deadlines Meetings II Planning Relationships Values III Interruptions Reports Some meetings IV Trivia Junk mail Some phone calls Important Not Important Urgent Not Urgent 30% 15% 50% 5%
  • 26. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 3. PUT FIRST THINGS FIRST I Crisis Deadlines Meetings II Planning Relationships Values III Interruptions Reports Some meetings IV Trivia Junk mail Some phone calls Important Not Important Urgent Not Urgent 15% 80% 5% 0% This project is funded by the European Union © Gustaaf Vocking
  • 27. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 3. PUT FIRST THINGS FIRST This project is funded by the European Union © Gustaaf Vocking
  • 28. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 4. THINK WIN-­‐WIN Emotional Bank Account This project is funded by the European Union © Gustaaf Vocking
  • 29. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Emotional Bank Account WITHDRAWALS - Angry words - Unforgiving - Cruel joke - Ignoring - Excluding DEPOSITS + Understanding + Apology + ARen4on to liRle things + Keeping commitments + Considera4on This project is funded by the European Union © Gustaaf Vocking
  • 30. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Courage and consideration I YOU LOSE THEY WIN II YOU WIN THEY WIN III YOU LOSE THEY LOSE IV YOU WIN THEY LOSE Low High COURAGE High CONSIDERATION Low This project is funded by the European Union © Gustaaf Vocking
  • 31. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 5. SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD This project is funded by the European Union © Gustaaf Vocking
  • 32. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Listening • Ignoring • Pretend listening • Selec4ve listening • ARen4ve listening Your own frame of reference Empathetic listening Within the other person’s frame of reference (i.e. personal program) This project is funded by the European Union © Gustaaf Vocking
  • 33. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 6. SYNERGIZE This project is funded by the European Union © Gustaaf Vocking
  • 34. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. 7. SHARPEN THE SAW This project is funded by the European Union © Gustaaf Vocking
  • 35. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Pareto and the half work rule Time Effort Technical work Conceptual work Ø 20% of the Hme produces 80% of the work Ø 80% of the Hme is spent on details… Ø Finished products do not want criHsism… Ø Share your first idea for improvement and prevenHon This project is funded by the European Union © Gustaaf Vocking
  • 36. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Time distorHon History Selec4ve memory Future Hope based es4ma4on Present ! Murphy: What can go wrong, will go wrong, at the least preferable moment. ! John Lennon: Life is what happens to you, while you are making other plans. This project is funded by the European Union © Gustaaf Vocking
  • 37. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Always say yes…!!! Ø To the relaHonship Ø To your “first things” Ø … with your condi=ons Put it into your This project is funded by the European Union © Gustaaf Vocking schedule immediately!!!
  • 38. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Kill the monster when it’s small… This project is funded by the European Union © Gustaaf Vocking
  • 39. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Some videos ProacHve vs reacHve hip://youtu.be/o3Gu0dPc8TA Antonio Paraiso hip://youtu.be/gHCXcMfVfg8 Time Management hip://youtu.be/oTugjssqOT0 Achieving your childhood dreams, hip://youtu.be/ji5_MqicxSo This project is funded by the European Union © Gustaaf Vocking
  • 40. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 2 The triple A+ trainer This project is funded by the European Union © Gustaaf Vocking
  • 41. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The triple A+ trainer ü Effec%ve training ü AcHon learning ü AppreciaHve Inquiry ü AcHonable insights ü FacilitaHng learning ü MovitaHng parHcipants ü Dealing with resistance This project is funded by the European Union © Gustaaf Vocking
  • 42. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training ü Behavior focus ü Insight in current behavior ü Observable behavior change ü FacilitaHon focus ü MoHvate ü Confront ü Introduce This project is funded by the European Union © Gustaaf Vocking
  • 43. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training This project is funded by the European Union © Gustaaf Vocking
  • 44. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training This project is funded by the European Union © Gustaaf Vocking Agreements
  • 45. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Diagnosis This project is funded by the European Union © Gustaaf Vocking Cri4cal situa4on Old behavior NegaHve effect New behavior PosiHve effect
  • 46. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training 4. unaware of competence 3. aware of competence 2. aware of incompetence 1. unaware of incompetence This project is funded by the European Union © Gustaaf Vocking
  • 47. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. What keeps people from acHng? Desire This project is funded by the European Union © Gustaaf Vocking
  • 48. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training This project is funded by the European Union © Gustaaf Vocking
  • 49. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training This project is funded by the European Union © Gustaaf Vocking No desire Confront No opportunity or capability Reflect I have no problems I’m open to everything I can’t change it Desire and trust Introduce I want to learn to
  • 50. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Measuring engagement? 1. How happy are your to be in this course? è Mood 2. How much effort are you willing to put in? è Engagement 3. How likely is that you will recommend this course to others? This project is funded by the European Union © Gustaaf Vocking è NPS
  • 51. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training 4. unaware of competence 3. aware of competence 2. aware of incompetence 1. unaware of incompetence This project is funded by the European Union © Gustaaf Vocking Introduce Confront Reflect Inspire
  • 52. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training Understand theory This project is funded by the European Union © Gustaaf Vocking No desire Confront No opportunity or capability Reflect I have no problems I’m open to everything I can’t change it Desire and trust Introduce I want to learn to Apply checklist Simulate Explain Understand checklist Try out
  • 53. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training InformaHon channels Learning styles ü Thinker ü Do-­‐er ü Dreamer ü Decision maker This project is funded by the European Union © Gustaaf Vocking
  • 54. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. AcHon Learning Concept This project is funded by the European Union © Gustaaf Vocking
  • 55. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The master tool for trainers: QuesHons This project is funded by the European Union © Gustaaf Vocking Outcome Reason (In)direct ConfirmaHon Meta-­‐informaHon Choice(s)
  • 56. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The master tool for trainers: QuesHons This project is funded by the European Union © Gustaaf Vocking Outcome Reason (In)direct ConfirmaHon Meta-­‐informaHon Choice(s) ? ? ? !
  • 57. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The first trainer quesHons… This project is funded by the European Union © Gustaaf Vocking ExpectaHons Personality Context History
  • 58. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The trainer follow up What went well? What can be further This project is funded by the European Union © Gustaaf Vocking improved? How (in concrete behavior)?
  • 59. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The trainer’s dillema This project is funded by the European Union © Gustaaf Vocking
  • 60. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Resistance does not exist… This project is funded by the European Union © Gustaaf Vocking
  • 61. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states This project is funded by the European Union © Gustaaf Vocking
  • 62. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: more ego states This project is funded by the European Union © Gustaaf Vocking
  • 63. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states behaviors This project is funded by the European Union © Gustaaf Vocking
  • 64. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states behaviors + and -­‐ This project is funded by the European Union © Gustaaf Vocking
  • 65. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states cross interacHons This project is funded by the European Union © Gustaaf Vocking
  • 66. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states complementary interacHons This project is funded by the European Union © Gustaaf Vocking
  • 67. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states complementary interacHons This project is funded by the European Union © Gustaaf Vocking
  • 68. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. TransacHonal Analysis: Ego states Ulterior interacHons This project is funded by the European Union © Gustaaf Vocking
  • 69. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Homework: study transacHonal analysis • Study TransacHonal analysis 1. hip://youtu.be/nKNyFSLJy6o 2. hip://youtu.be/YOqJ4sc9TAc 3. hip://youtu.be/58F2qYyAzME 4. hip://en.wikipedia.org/wiki/TransacHonal_analysis • Create your own examples, from your own life, of all ü Complementary interacHons ü Cross interacHons ü Ulterior interacHons • Use TA to reflect on: ü 1 situaHon in which you encountered resistance ü 1 situaHon in which put up resistance This project is funded by the European Union © Gustaaf Vocking
  • 70. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The bigger the resistance, the greater your potenHal This project is funded by the European Union © Gustaaf Vocking
  • 71. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Homework: Change role model and resistance ü Pick a famous person who you see as a role model for change ü Study him/her for the resistance (s)he ran into and how (s)he overcame that This project is funded by the European Union © Gustaaf Vocking
  • 72. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Day 3 Developing a curriculum This project is funded by the European Union © Gustaaf Vocking
  • 73. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Developing a curriculum ü Effec%ve This project is funded by the European Union © Gustaaf Vocking training design ü Design of curriculum components ü Hands on experience
  • 74. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Thinking: How? 1. Chaos 2. Analysis 3. CommunicaHon (opHonal!) Ø Internal&me focus Ø Non linear! Ø External&them focus Ø Linear! This project is funded by the European Union © Gustaaf Vocking
  • 75. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Thinking: How to steer? This project is funded by the European Union © Gustaaf Vocking
  • 76. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training Understand theory This project is funded by the European Union © Gustaaf Vocking No desire Confront No opportunity or capability Reflect I have no problems I’m open to everything I can’t change it Desire and trust Introduce I want to learn to Apply checklist Simulate Explain Understand checklist Try out
  • 77. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Effec%ve training InformaHon channels Learning styles ü Thinker ü Do-­‐er ü Dreamer ü Decision maker This project is funded by the European Union © Gustaaf Vocking
  • 78. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Designing a training (component): how not to do it This project is funded by the European Union © Gustaaf Vocking
  • 79. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Designing a training (component): goal & playing field This project is funded by the European Union © Gustaaf Vocking
  • 80. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Designing a training (component): Puxng it into schedule This project is funded by the European Union © Gustaaf Vocking
  • 81. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Assignment test This project is funded by the European Union © Gustaaf Vocking
  • 82. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Diagnosis This project is funded by the European Union © Gustaaf Vocking Cri4cal situa4on Old behavior NegaHve effect New behavior PosiHve effect
  • 83. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Personal management leadership Competencies to develop ü Project management ü Time management ü Responsibility ü Flexibility ü ProacHvity This project is funded by the European Union © Gustaaf Vocking
  • 84. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Developing a curriculum ü Begin with the end in mind This project is funded by the European Union © Gustaaf Vocking ü Goal ü Playing field ü Focus on observable behavioral change ü Facilitate learning for all ü Manage Hme ü Small steps…
  • 85. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Training kit ü Paper ware ü SHck on name tags ü Post-­‐its ü A4 ü Cards ü Scissors ü Staplers ü Pen(cil)s ü Markers B,B,R&G ü Permanent ü White board This project is funded by the European Union © Gustaaf Vocking ü Camera ü Timer ü PresentaHon KIT ü Audio ü Video ü Laptop
  • 86. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Suggested curriculum Self Management ü Habits 1, 2 and 3 (Covey) ü Apply Triple A+ training ü Run a pilot course ü Help eachother ü Get outside help This project is funded by the European Union © Gustaaf Vocking
  • 87. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. CerHficaHon levels of Triple A+ training 1. PracHHoner ü Has experienced the training 2. Trainer ü Has proven (s)he can effecHvely apply Triple A+ training 3. Designer ü Has proven (s)he can effecHvely design a Triple A+ training 4. Master ü P+T+D ü Has proven (s)he can effecHvely coach & train others on Triple A+ training TripleAPlus@Power2Improve.nl This project is funded by the European Union © Gustaaf Vocking
  • 88. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. QuesHons? Nathalie.Soeteman@Power2Improve.com @Nathalief NathalieSoeteman Gustaaf.Vocking@Power2Improve.com @GustaafVocking GustaafVocking This project is funded by the European Union © Gustaaf Vocking
  • 89. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. More Hps and informaHon? Please visit our website: www.Power2Improve.com and follow Power2Improve at: Sign up for our free newsleier: hip://eepurl.com/uwK6T This project is funded by the European Union © Gustaaf Vocking