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- 7. How we work ` SAP Key-Users Customer Design & Specification Team Customer and/or Plaut Plaut Software Technologies Plaut Define requirements Prepare functional specification Functional specification acceptance Technical Specification ABAP Development Technical testing ABAP Re-work (if necessary) Technical Design Re-work (if necessary) Customer acceptance Customer Testing Technical Documentation ABAP Development Hand Book Project Tracking Dashboard Change Request Template Functional Documentation Functional Spec Document Work order template Technical spec Template Test Conditions template Code Review Template Test Script Template On - site Remote Budget end Time estimation acceptance Acceptance