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Delivering Successful Solutions
People and Expertise
Description
SAP provides customers with expert counsel at all stages, in all situations – from design and
implementation through ongoing operations.
At a glance: SAP Consulting
• Over 9000 highly trained consultants
• Delivering services in more than 50 countries
• Extended reach through 120,000 certified partners
• Experience gained in more than 8000 projects
• Expert advice and assistance are never far away
• We understand the challenges you face
• SAP Consulting helps you achieve self-sufficiency through knowledge transfer and proven
best practices
• Together we can plan, build and run a solution that is tailored to your organization, goals and
market.
More info
http://www.sap.com/services/consulting/
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Delivering Successful Solutions
SAP Consulting Services
Description
More info
http://service.sap.com/consulting
SAP Consulting
Helps you develop strategies for success
Puts your strategies into action, quickly & effectively
Gets the very best out of your SAP solutions
Maximizes benefits through process optimization
Finds new ways of continuously enhancing efficiency
SAP Consulting Services are grouped into 4 categories:
• Strategic Consulting services
• Development of business & IT strategies
• High level planning of solution and architectures
• Solution Delivery Services
• Development of blueprints for enterprise solutions
• Implementation support and systems integration
• Operations Services
• Optimization of system operations, migrations & upgrades
• Lifecycle Management Services
• Quality & risk management, program & project management
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Delivering Successful Solutions
AcceleratedSAP Methodology
Description
http://service.sap.com/asap
AcceleratedSAP methodology is proven, repeatable and successful
approach to implement SAP solutions across industries and
customer environments.
AcceleratedSAP provides content, tools and expertise from
thousands of successful implementations.
More info
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Project Management expertise
Management of the implementation project
Aligned with industry standards and procedures (PMI PMBOK®)
Specific to implementation of SAP solutions
Key components for success
AcceleratedSAP - proven methodology
Aligns customer’s business
requirements to SAP
solutions
SAP Solution Composer
Offers AcceleratedSAP
roadmap composed to fit
specific project needs
SAP Roadmaps
Facilitates efficient solution
design, documentation,
configuration, testing and
operations
SAP Solution Manager
AcceleratedSAP toolset
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Key components for success
AcceleratedSAP - proven methodology
New
Toolset
Facilitates efficient solution
design, configuration, testing
and operation
Delivered offline in SAP Service
Marketplace and in SAP Solution
Manager
ValueSAP
Toolset
Aligns customer’s business
requirements to SAP solutions
SAP Solution Composer SAP Roadmaps SAP Solution Manager
AcceleratedSAP methodology
Provides proven, comprehensive, repeatable and rich implementation
methodology to streamline projects
PMI aligned framework with templates and tools for performing effective
project management
SAP Solution Map
Composer
Implementation
Assistant
Q&Adb, BPML, Diagram
Explorer
Evolved to Evolved to Replaced by
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SAP tools in Discovery & Evaluation
Discovery Evaluation Implementation Operations
Solution Manager
Best Practice
ASAP Roadmaps
Scenario and Process Content Repository
SAP Solution Composer
SAP Business Case Builder
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Tool: SAP Business Case Builder
Build a high-level value proposition and business case
Definition
Benefits
More info
Education on current industry trends, esp. if working in unfamiliar industry/solution
Cust profile stored on central database for sharing and handover
High-level value calcs (inc. Assumptions, formula, KPIs, etc) documented for handover to
business consulting for more rigorous business case development
Free ‘service‘ to customer might generate sufficient customer interest to invest in a formal
business case.
Usage
Map current industry forces and trend data, customer
business goal to SAP solution and generate high-level
value calculation.
Target Group
Availability
http://service.sap.com/casebuilder
A sales support tool used to help position SAP solutions
and to assist with the preparation of a high-level business
case.
Virtual Account Team and pre-sales support
Currently available through link on web page referenced
below.
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A graphic representation of a
key industry-specific or cross-
industry business scenario.
300+ Business Scenario Maps available
Support solution selling
Quantifiable business benefits
Link to implementation relevant content
SAP Business Scenario Maps
Content: SAP Business Maps
Visualize business processes
A consistent multi-level
blueprint showing the
processes for a particular
industry or cross-industry
solution.
40+ Solution Maps available
Common industry view
Support structured scoping of
IT requirements
SAP Solution Maps
Business maps enable visualization, evaluation, and further communication of company business processes
aligned with SAP solution
SAP Consulting, Account Teams, Customers, Partners
Definition Definition
Benefits
Benefits
Availability
Target Group
Usage
Availability
http://service.sap.com/businessmaps
Available on SAP Service Marketplace and in SAP Solution Composer
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Tool: SAP Solution Composer
Map Customer requirements to SAP Solution capabilities
Definition
Benefits
More info
A PC-based tool for developing customer specific
Solution and Business Scenario Maps from standards
delivered
340+ industry and cross-industry business maps
Business maps help to educate and reduce complexity for all solutions, in industry language
Can easily modify standard maps to orient towards customer goals, situation, landscape, etc.
Composed maps can be exported into html or ppt files, where they can then be further enhanced
to contribute in powerful presentations
Usage
Used for business process overviews, High-level project
Scoping and end-user documentation and training
Target Group
Virtual Account Teams and project teams
Availability
Available as download from web.
Automatically downloads latest content and tool updates
as needed.
http://service.sap.com/s-composer
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Content: SAP Best Practices
Rapid implementation leveraging pre-packaged know-how
Definition
Benefits
More info
Solution that is easy to
• identify with
• implement
• adapt to specific requirements
• reuse entirely or just relevant parts
Save time and money and achieve predicted results
Manage project risk, avoid common beginners‘ mistakes
Empowerment through competitive business expertise
Fast track to extending your business solution with new SAP business processes
Repository for flexibly reusable Business Content including all deliverables for installation, test and use
No trial runs - start straight off with a fully documented prototype that is fully reusable
Consistent approach focusing on integrated end-to-end business processes
http://service.sap.com/bestpractices
http://help.sap.com (Best Practices section)
Usage
Get a living and fully documented prototype and
repository of pre-configuration that can easily be reused
for other preconfigured solutions.
Target Group
SAP Consulting, Partners and (Customers)
Availability
Best Practices are available on SAP Service Marketplace
Time Risk
Pragmatic
methodology
Proven
preconfiguration
Detailed
documentation
SAP
Best
Practices
Cost
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SAP tools in Implementation
Discovery Evaluation Implementation Operations
Solution Manager
Best Practice
ASAP Roadmaps
Scenario and Process Content Repository
SAP Solution Composer
SAP Business Case Builder
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Content: AcceleratedSAP Roadmaps
Guidance and navigation for your implementation team
Definition
Benefits
More info
ASAP roadmaps outline the activities involved in
implementing, upgrading, or enhancing SAP solutions
enriched with set of deliverables, accelerators, role
descriptions and additional guides
Transparent, proven approach helping the project team to really work as a team and to reduce
implementation time, costs and risks
Achieve better results since you base your project on the experiences others made before. Both hard facts
as well as soft skills are addressed
Knowledge management - use the Implementation Roadmap for SAP solutions to gather knowledge on how
to organize and run your implementation projects
http://service.sap.com/roadmaps
Usage
Provide content (work packages, activities, tasks,
deliverables, accelerators) that can be used during the
entire project lifecycle.
Target Group
Customers, Partners, SAP Consulting
Availability
The roadmaps are made available through: SAP Solution
Manager and SAP Service Marketplace
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Roadmaps Add Value to the Implementation
What to do,
and when to
do it
Why you should do it
How to do it
Who does it
When used properly, a roadmap will provide guidance on the following:
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How SAP delivers ASAP roadmaps
AcceleratedSAP
Roadmap delivered via
SAP Service
Marketplace and SAP
Solution Manager
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SAP Solution Manager in Implementation
Design, Configure, Test and Go-live with SAP solution
Definition
Benefits
More info
Customer platform for Solution Design, Configuration,
Testing and Operations
Usage
Team platform for Solution Design, Configuration,
Testing & Message Handling
Target Group
Availability
Release 3.1 generally available
Central point of access and support of key implementation activities
Updated implementation content
Process-driven solution Design, Configuration and Testing capabilities for ASAP and
GlobalASAP projects
Unique customizing distribution and comparison features
Smooth hand-over to operations & central storage of project documentation
Customers, Partners, SAP project resources
http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager
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SAP tools in Operations
Discovery Evaluation Implementation Operations
Solution Manager
Best Practice
ASAP Roadmaps
Scenario and Process Content Repository
SAP Solution Composer
SAP Business Case Builder
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Tool: SAP Solution Manager in Operations
Realize ROI by operating your solution optimally
Definition
Benefits
More info
Customer platform for Implementing, Managing and
Operating SAP Solutions
Usage
Platform for Monitoring, Services, Support and Message
Handling
Target Group
Availability
Release 3.1 generally available
Monitor entire SAP landscape and core productive business processes centrally
Service Level Management and Reporting
Direct access to full range of SAP support services
Centralized system administration
Help Desk integrated with SAP Support
All Technical and Operations Management teams
http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager
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SAP tools in Engagement Life Cycle
Discovery Evaluation Implementation Operations
Solution Manager
Best Practice
ASAP Roadmaps
Scenario and Process Content Repository
SAP Solution Composer
SAP Business Case Builder
Editor's Notes
Why use a methodological approach to Implementation?
Investing in a new business solution can bring major benefits to an organisation.
The success or failure of a new Solution depends on how well it is implemented.
A recent survey of software implementations showed that over 30% of projects perceived to have failed did so because of a lack of effective project planning.
On the other hand less than 10% of projects perceived to have failed did so because of technology driven causes.
AcceleratedSAP is the SAP Methodology for the Implementation (Initial, Upgrade, Extension) of SAP Solutions and supports cost effective and speedy Implementation of the SAP Solutions
It has the following constituent parts:
AcceleratedSAP (Methodology) Contentthe structured methodology content (processes, procedures, accelerators checklists, links to Standard SAP Documentation, etc. necessary for the Implementation (Initial, upgrade, Extension) of SAP Solutions.
AcceleratedSAP (Methodology) Toolsetthe tools necessary for the Implementation (Initial, Upgrade, Extension, Template, etc. ) of SAP Solutions.
AcceleratedSAP (Methodology) Roadmapsthe guidance and navigation necessary for the Implementation (Initial, upgrade, Extension) of SAP Solutions.
AcceleratedSAP (Methodology) ExpertiseSAP knows SAP best and based on its vast experience provides this knowledge in concentrated form to its customers & partners through AcceleratedSAP.
The AcceleratedSAP (ASAP) methodology is proven, repeatable and successful approach to implement SAP solutions in various industries and customer environments. ASAP provide content, tools and expertise developed and collected from thousands of successful implementations. The delivery of ASAP methodology is supported by three key pillars:
1. SAP Solution Composer for mapping customer business requirements to SAP solution capabilities. It delivers over 300 SAP business maps describing both industry and cross-industry solutions in form of Solution Maps and individual Collaborative Business Maps. The tool and associated content is available for customer, partners and also prospects. The tool and its content stays current through on-line content updates.
2. SAP Roadmaps delivering set of SAP Roadmaps composed to fit specific project needs. The composed roadmaps are delivered in HTML format on SAP Service Marketplace or inside the SAP Solution Manager for access by the customer project team.
3. SAP Solution Manager is the customer implementation tool that delivers functionality and content for blueprinting, configuration, testing and operations. Solution Manager replaces the Q&Adb, BPML and other tools from the ValueSAP toolset. It combines functionality of numerous ValueSAP tools in one comprehensive package that also delivers set of new functions and content for newly release SAP Solutions as well as content from the ValueSAP toolset.
Keep in mind:
the tools may change, but the basic approach remains the same
the content may change, but the basic approach remains the same
the roadmaps may change, but the basic approach remains the same
Notes:
What is delivered in each environment
Solution Composer delivers - Solution Maps and Business Scenario Maps
SAP Roadmaps - Implementation (activity and deliverable-based), Global Template, Solution Management (technical implementation), and Upgrade
SAP Solution Manager delivers
Implementation content for specific business scenarios that include - Configuration guides, Process documentation, Business process maps, Test scenarios, Pre-configuration for selected processes
How it fits together
Without the Content it is just an empty framework
Without the Roadmaps it is just a disordered heap of possibly interesting Information
Without the Toolset it is not really usable in a way which helps
Many consultants have been using ValueSAP toolset in their projects and can associate to the transition outline on this picture. Walk through the outline
Solution Map Composer evolved in SAP Solution Composer – during the evolution the new maps have been added and Solution Composer supports both Solution Maps and Collaborative Business Maps. PC based tool.
Implementation Assistant from ValueSAP toolset evolved into the SAP Roadmaps that are delivered to the end users in SAP Solution Manager and on SAP Service Marketplace.
SAP Solution Manager delivers functionality replacing the Q&Adb, BPML, other Master Lists and Diagram Explorer. It delivers this functionality in one comprehensive package. Solution Manager is running on SAP platform and requires an own instance. The tool can not be installed on consultant’s laptop (unless you have the top of the line laptop with external disk storage.
Internal note: supported by the SMB team
The AcceleratedSAP Roadmap Content is:
Accelerators: Documents (Templates, Checklists, Tips & Tricks, etc.) which can be used to support the creation of deliverables and/or support the execution of activities and tasks
Processes & Procedures: Descriptions how to perform standard operations and activities within projects in a structured repeatable effective and efficient manner
Deliverables: Descriptions of Work Output Items from the Project, attached are processes, procedures, accelerators, etc. as to how to achieve
Activities & Tasks: Descriptions of Work Items which have to be performed in the Project, attached are processes, procedures, accelerators, etc. as to how to perform
Milestones / Quality Gates: Check points with associated procedures and criteria which must be satisfied before subsequent steps in the Project can be started.
Roles: Who is necessary in the Project, who is responsible for what.
However, without a roadmap and the toolset it is not really possible to access and use the AcceleratedSAP Methodology Content in an effective manner.
The AcceleratedSAP Roadmaps are your means of navigation for the successful Implementation (initial, upgrade, extension) of SAP Solutions
ASAP Roadmaps are
A clear path through the Methodology Content and Toolset identifying the Processes, Procedures, Tools, Accelerators, Contents etc which should be used and the order of usage to meet a particular predefined challenge.
Structured in a Framework based on either a view based on the WBS (Phase, Work Package, Activity, Task) or Deliverables (Phase, Deliverables?) of the Project.
The framework that keeps everything together - without a roadmap one would become very quickly lost in the forest of content.
Flexible, scalable and tailorable to meet Project and Customer needs
Get the SAP Solution Manager!
The SAP Solution Manager is available worldwide for all SAP solutions.
With the SAP Solution Manager, you can connect and monitor any SAP R/3 System down to SAP R/3 3.1I. For the use of implementation functions, the satellite systems need to have a release level of SAP R/3 4.6B or higher.
Order SAP Solution Manager 3.1 via SAP Note 628901
All Software required for SAP Solution Manager will be shipped in one package. It is not necessary to order any software separately.
Following ASAP Roadmaps are delivered through the SAP Solution Manager:
Implementation
Upgrade
Global Template
Solution Management