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CONFIDENTIAL
March 2021
SAP Fieldglass
Grupo Antolin
EMEA Phase 1
CONFIDENTIAL
Option A Successful Program
3
CONFIDENTIAL
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Pillars of a successful Program
Benefits Management
• Outcomes known and
communicated
• Active management and
measurement
• Ensure benefits are relevant
Continuous Improvement
• Refresh benefits as need
changes
• Optimise your processes
• Mature your solution
Ownership & Accountability
• Program contributes to
Executive outcomes
• Business Process owners
engaged
Process Governance & Support
• Standardised Processes &
Policies
• Dedicated Resources
Option B Implementation Success
5
CONFIDENTIAL
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Implementation customer success tactics
Establish executive sponsorship and governance
• Agree governance model and project routines early
• Adhere to regular meeting and reporting schedules
• Perform Q-Gates and audit deliverables
Adoption & change management
• Ensure top-down support is secured and highly visible
• Enlist program champions
• Actively involve corporate communications group
Data quality
• Provide approved data from authoritative data sources
• Adhere to data milestones
• May take multiple iterations to produce correct data
• Assign a clear data lead
Testing good practice
• Engage core Program Office team and key business users
• Plan early and consider realistic resource capacity
• Test downstream systems
Supply base strategy
• Identify areas of change in contracts
• Engage early to set out contracting and data expectations
• Determine your rate strategy early
• Identify any service gaps or challenges
• Define your distribution strategy
• Prepare for ‘80/20’ rule
Leading practices and configuration
• Focus on functional rather than technical
• Remain open to change and improvement (do not just replicate
current processes/ systems)
• Involve all appropriate SMEs and decision makers
• Revisit program goals and objectives
• Be accurate and precise with requirements
Program office set up
• Program resources identified early and on core team
• Technology is a program enabler – it supports process
• Use testing for ‘train the trainer’ opportunities
Option C Foundations for successful
program
7
CONFIDENTIAL
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Foundations for a successful program
Goals and
Objectives:
Outcome
framework
Operational
Program
Enablement
Understanding
the
Implementation
Approach
Project and
Program Scope
Solution
Architecture
Business
Readiness &
Buy In
✓ Clear Program Goals and Objectives and
criteria for success – Driving to business
Outcomes
✓ What is the program and project scope?
✓ High Level Solution Design (where needed)
✓ High Level Roadmap and Phase Plan linked
to scope and solution design (where needed)
✓ Is the business case and buy in where it
needs to be?
✓ Does the customer have implementation
resource?
✓ How does the customer plan to manage their
external workforce program
✓ What is the plan for change management?
✓ Are the Project and Program Risks Identified,
understood, accepted or mitigated
© 2020 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names
mentioned are the trademarks of their respective companies.
See www.sap.com/copyright for additional trademark information and notices.
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Grupo antolin implementation success

  • 1. CONFIDENTIAL March 2021 SAP Fieldglass Grupo Antolin EMEA Phase 1 CONFIDENTIAL
  • 3. 3 CONFIDENTIAL © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Pillars of a successful Program Benefits Management • Outcomes known and communicated • Active management and measurement • Ensure benefits are relevant Continuous Improvement • Refresh benefits as need changes • Optimise your processes • Mature your solution Ownership & Accountability • Program contributes to Executive outcomes • Business Process owners engaged Process Governance & Support • Standardised Processes & Policies • Dedicated Resources
  • 5. 5 CONFIDENTIAL © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Implementation customer success tactics Establish executive sponsorship and governance • Agree governance model and project routines early • Adhere to regular meeting and reporting schedules • Perform Q-Gates and audit deliverables Adoption & change management • Ensure top-down support is secured and highly visible • Enlist program champions • Actively involve corporate communications group Data quality • Provide approved data from authoritative data sources • Adhere to data milestones • May take multiple iterations to produce correct data • Assign a clear data lead Testing good practice • Engage core Program Office team and key business users • Plan early and consider realistic resource capacity • Test downstream systems Supply base strategy • Identify areas of change in contracts • Engage early to set out contracting and data expectations • Determine your rate strategy early • Identify any service gaps or challenges • Define your distribution strategy • Prepare for ‘80/20’ rule Leading practices and configuration • Focus on functional rather than technical • Remain open to change and improvement (do not just replicate current processes/ systems) • Involve all appropriate SMEs and decision makers • Revisit program goals and objectives • Be accurate and precise with requirements Program office set up • Program resources identified early and on core team • Technology is a program enabler – it supports process • Use testing for ‘train the trainer’ opportunities
  • 6. Option C Foundations for successful program
  • 7. 7 CONFIDENTIAL © 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Foundations for a successful program Goals and Objectives: Outcome framework Operational Program Enablement Understanding the Implementation Approach Project and Program Scope Solution Architecture Business Readiness & Buy In ✓ Clear Program Goals and Objectives and criteria for success – Driving to business Outcomes ✓ What is the program and project scope? ✓ High Level Solution Design (where needed) ✓ High Level Roadmap and Phase Plan linked to scope and solution design (where needed) ✓ Is the business case and buy in where it needs to be? ✓ Does the customer have implementation resource? ✓ How does the customer plan to manage their external workforce program ✓ What is the plan for change management? ✓ Are the Project and Program Risks Identified, understood, accepted or mitigated
  • 8. © 2020 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See www.sap.com/copyright for additional trademark information and notices. www.sap.com/contactsap Follow us