Usability Studies final report.

1. HCDE 517 Usability Studies
An exploratory study of
technology usage in the
classroom
Research Team:
Alanté Fields, Pierre Delcourt,
Swetha Ramaswamy
Client:
Serena Hillman
Senior UX Researcher, SMART Technologies

2. Overview
Goal
Two Teacher Groups
Grades: K-5 & 6-12
SMART provided
Participant Gratuities [50$ Amazon Gift Card]
Access to pre-screened participants
To investigate how grade school teachers
present digital content in their
classrooms.

3. Methods and Procedures
Participants
6 - K-5 teachers
3 - 6-12 teachers
Location
Remote video
interviews
Methods
Semi-structured
interviews,
Classroom Collage,
and Competitive
Analysis
Data
Mostly qualitative
with some
quantitative

4. The Setup

5. Findings: Current Technology
VIDEO

6. Findings: Current Technology
6/9
Teachers use
the SMART
Board
Teachers who have
a SMART Board
also use the SMART
Notebook software
4/6
Teachers have 1
tablet/laptop per
student
3/9
Teachers use
Google Classroom 7/9

8. Findings: Behavior
VIDEO

9. Findings: Behavior
5/9
Teachers hide
internet searches
from students
Teachers edit
presentation content
on the fly.
6/9
Teachers encourage
students to interact
with presentations.
8/9

11. Competitive Analysis

12. SMART Learning Suite Google Suite for Education
Cost of technology
- Annual subscription $129*
- SMART Board: $800-$5,000**
- Free
- Chromebook: starts at $199
Integration with other software and
hardware
- Mostly.
- SMART Notebook does not work on
chromebooks.
- Teachers/students must use SMART
amp.***
- Yes.
- Can be accessed through a browser
(used on Chromebooks)
- No need for additional software.
Ease of Access to training
- Online training available, but hard to
find/navigate to.
- SMART Certified Trainers not available in
all states.
- Hard to find Training Centers.
- Not very active community forum (lots of
questions, not a lot answers)
- Easy to find Online Training Center
with a myriad of courses and
certification options.
- Regional Google Educator Groups
- Very active Google for Education
Forums
Competitive Analysis- SMART vs Google
*prices vary **does not include installation costs *** without full functionality

13. Recommendations
VIDEO

14. Recommendations

15. QUESTIONS?

16. THANK YOU! :)