This document outlines the essential deliverables and experience of a human resources professional. It includes analyzing and improving recruiting, sourcing, and selection processes; designing recruitment programs to reduce turnover; screening and interviewing candidates; performing background and reference checks; planning organizational strategies and implementing change initiatives; analyzing and improving HR strategies; providing guidance to executives on policies and regulations; delivering presentations; developing and implementing training materials; and expertise in documentation, presentations, training, and various applications.

1. E S S E N T I A L D E L I V E R A B L E S
Recruiting / Sourcing / Selection Process
 Analyzed existing recruiting/sourcing/selection processes and developed more efficient processes to
improve quality of candidate selection and produce retention results that improve business efficiencies and
recruiting costs.
 Designed and implemented recruitment planning programs intended on hiring the best candidates to
prevent employee turnover,resulting in managing hiring costs and reducing resource efforts. Global
recruitment for skilled labor, exempt and support positions in the Marketing, Sales, Call Center, Health
Insurance, & Service industries.
 Screened resumes for potential candidates,matching them to employer’s criteria, assessing relevance to
position, writing skills, technical expertise, learning potential and overall fit for the organization; conducted
phone & in-person interviews.
 Performed background checks, employment verification and reference checks; made recommendations for
placement, and made final hiring decisions for certain positions at leadership’s request.
Leadership & Management / Organizational Development
 Involved in planning organizational business strategies and implementing change management, including
organization restructuring and company-wide reduction initiatives; implementing outplacement plans and
focused on increasing morale and culture in remaining employees after the company downsizing.
 Analyzed, developed and implemented improved HR strategies and process improvements.
 Provided guidance and coaching to executives, management and supervisors on company policies,
employment regulations, performance management, and disciplinary and corrective action.
 Hire, supervised,coached and trained contract employees and departmental coordinators.
Training & Education
 Delivered high-impact presentations to students and audience participants across industries.
 Developed and implemented training materials and educated management and business line leaders on
legal compliance issues and employment best practices.
Relevant Expertise
Documentation development, Sales/Marketing Demonstration, Convention/Seminar Presentation
background, Vendor Liaison, Class Room Instruction,Group lecturing, One-on-One training/tutoring,
Employee Networking Group Subject Matter Expert (SME), Group facilitation, ISO 9002.
Applications
HRMS Applications, Microsoft Office Suite, Microsoft Project, Microsoft Visio, Microsoft Access,Oracle
BI Enterprise Edition, SalesForce (SFDC), COGNOS, SQL, Oracle Queries, Business Objects, Web
Intelligence, DBASE IV, Solaris Windows