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Values: At the heart of a
happier world
Action for Happiness: building a happier society together
A movement of people taking action
to create a happier society f...
A growing global community
“I will try to create more happiness and
less unhappiness in the world around me”
The Action for Happiness pledge
Upcoming Action for Happiness events
Empathy film and discussion
with Mary Gordon
(Wed 27 Feb)
Mindfulness
with Jon Kabat-...
www.actionforhappiness.org
facebook.com/actionforhappiness
@actionhappiness
youtube.com/actionforhappiness
Join the moveme...
Values at the Heart of a Happier World
January 24th 2013
8
9
materialistic
short-term focus
educational opportunities
uncertainty about the future
corruption
elitism
material needs
...
1200 Citizens + 300 Government, + 500 Volunteers
Themes: Education, Economy, Equal rights, Family,
Environment, Public adm...
12
Organisation A Organisation B
Value
client satisfaction
making a difference
integrity
teamwork
humor/fun
quality
ethics...
13
Organisation A Organisation B
A Tale of Two Companies
Service
Making a Difference
Internal Cohesion
Transformation
Self...
14
Cultural Entropy
Cultural Entropy measures that percentage of
fear, dysfunction, negative and destructive
energy in the...
15
Are your company core values lived?
1. long hours (L)
2. being the best
3. cost reduction (L)
4. poor communication (L)...
16
Maslow’s Needs to Barrett’s Consciousness
Know and
Understand
Physiological
Safety
Love & Belonging
Self-esteem
Abraham...
17
Story of a full spectrum organisation
Service to humanity and societal contribution
External collaboration, community i...
18
7 Levels of Organisational Consciousness
Positive Focus / Excessive Focus
Service
Making a
Difference
Internal Cohesion...
Survey Questions
1) Personal Values
Please select ten of the following values/behaviours that most reflect
who you are, no...
cost reduction
bureaucracy
confusion
profit
information hoarding
short term focus
hierarchical
results orientation
client ...
Beliefs Divide
Values Unite
economic growth
caring for elderly
affordable housing
concern for future generations
job security
social justice
caring fo...
family
caring
honesty
responsibility
humor/ fun
accountability
respect
positive attitude
integrity
friendship
caring
famil...
24
“I do not have enough.
I am not loved enough.
I am not enough.”
The sum of all human fears in one single tweet
63 Chara...
1. Choose three values that are important to you in
your life?
2. What are your beliefs that support each value?
3. What b...
UK National & Community Values Assessment
Public Launch - January 24th 2013
www.valuescentre.com 27
www.valuescentre.com 28
CTT National Assessments – Status Jan 2013
Denmark
2008
Latvia
2007
Sweden *2012
2009, 2010, 2011,...
www.valuescentre.com 29
Who did we ask? Total UK sample size 4000
16-19 188 4.7%
20-24 280 7.0%
25-34 653 16.3%
35-44 700 ...
www.valuescentre.com 30
Key Message #1
The personal values of UK citizens show that
meaningful relationships are vitally i...
www.valuescentre.com 31
Key Message #2
When asked about their direct experience of life
in their local communities, the UK...
www.valuescentre.com 32
Key Message #3
When asked about their perceptions of life in the
nation, they paint a far more cha...
www.valuescentre.com 33
The desires and priorities of UK citizens for their
communities and the nation reflect the essence...
34
Cultural Entropy by Region
61%
64% 64%
61%
60%
58%
58%
57%62%
56%
62%
22%
21% 24%
19%
23%
20%
21%
20%23%
24%
23%
52% 24...
www.valuescentre.com 35
Entropy Percentages by Nation
79
72
63 60 59 57 56 54 53 51 48
42 42 42 41
32
26
21
12
4
0
10
20
3...
36
UK Subjective Wellbeing Scores
ONS July 2012 BVC Oct 2012
Overall, how satisfied are you with
your life nowadays
7.4 6....
National Values Assessment: UK National View
Prepared by:
Barrett Values Centre
October 11, 2012
National Values Assessment: UK National View (4000)
bureaucracy (L) 2024 3(O)
crime/ violence (L) 1745 1(R)
uncertainty ab...
National Values Assessment: UK National View (4000)
value Current Culture Votes Desired Culture Votes Jump
Percentage
Incr...
40
UK2012 - Top 20 National Values
Votes Value Name
2024 bureaucracy
1745 crime/ violence
1728 uncertainty about the futur...
UK National Values Assessment: Community View
Prepared by:
Barrett Values Centre
October 11, 2012
National Values Assessment: Community View (4000)
quality of life 1276 6(I)
family 1265 2(R)
buy local 1117 6(S)
helpfulne...
UK National Values Assessment: Community View (4000)
value Current Culture Votes Desired Culture Votes Jump
Percentage
Inc...
44
Top 20 Community Values
Votes Value Name
1276 quality of life
1265 family
1117 buy local
1084 helpfulness
1035 friendsh...
Personal Values by Country
family
caring
humour/ fun
honesty
friendship
respect
trust
compassion
patience
fairness
caring
...
46
Understanding Personal Values
0%
10%
20%
30%
40%
50%
60%
16-19 25-34 35-44 45-54 55-64 65-74 75+
Caring
Family
Honesty
...
47
59%59%
bureaucracy (L)
crime/ violence (L)
corruption (L)
uncertainty about the future (L)
blame (L)
wasted resources (...
48
Community Current View by Gender
quality of life
buy local
family
helpfulness
community services
apathy (L)
friendship
...
49
Big Messages
All of societies ills cannot
be cured by the
government alone:
Pres Obama
Problems can’t be
solved at the ...
The purpose
of our lives is
to be happy
Dalai
Lama
Happiness is the
extent to which you
live in love, as
opposed to living...
What´s
going on
in Sweden?
London 24th January
www.sverigestudien.se
National level - NVA
Why?
STRUCTURE CULTURE
Perspecitives: Civil servants, Citizens
and Politicans
Civil servants
Politicians
Citizens
Municipality/Community
Storuman
Härnösand
Leksand
Östhammar
Mellerud
Göteborg
Värnamo
Halmstad
Sölvesborg
We wanted to know…..
1. PERSONAL VALUES – Select ten key value words
that best describe who you are!
2. CURRENT CULTURE – ...
Foodstore
www.kulturundersokning.se
Online survey
Do You want to design your future?
Our personal values are almost the same…
Responsibility, Honesty, Family
Positive attitude, Humour/fun
Community involvment
The picture is the same when we talk about
the current culture
Cost reduction (L)
Uncertainty about the future(L)
Short-te...
And we know what we want in the future
- Concern for the future
generations
- Sustainability
- Environmental awareness
But...
Values
Current
culture
Desired
culture
Citiziens influence 40 15
Customer collabration 74 29
Customer dialogue 47 36
Emplo...
- ”We do not have a culture where providing good service and having
satisfied customers are our goals. ”
- ”It's easier wh...
What´s going on right now?
- Educate process manager
- Dialogues
- Tools
- What do we want to achieve?
MY TEAM COMPREHENSIVE
VIEWLeadership
Many challenges ahead.....
(but the commitment to start a change is high)
Training fo...
Thank you
for listening!
Contact Information:
christine.feuk@skl.se
• “We must never again have a culture that encourages
money-making that is not ethical or inconsistent with
our values”
• ...
Vision
To build a values-driven UK society where all people
are consciously aware of and live their values.
2020 goal
To h...
Aims
• To educate individuals about values and
support them in living a life aligned with their
own values
• To enable lea...
Inspiring you to live your values
*from ‘Speed of Trust’ Stephen R.Covey
*
Inspiring you to live your values
• Be aware of your values
• Use them to guide your
decision-making
• Use them to communi...
The benefits…
• Be the person you want - happiness, authenticity,
inner strength
• Live the life you want
• Create healthi...
Resources to help
You
Your family
Your workplace
Your community
More resources at www.valuescentre.com/ukvalues
UKVA
• Get involved in UKVA
o At the heart/ Active member/ Informed not involved
• Follow us
o www.facebook.com/ukvaluesal...
UK Values Alliance Key Contacts
Martin Palethorpe
martinp@thepragmagroup.com
Maureen Watson
maureen@thecoregroup.co.uk
Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013
Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013
Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013
Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013
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Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013

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Results of the UK National and Community Values Assessment. Launch of the UK Values Alliance and Inspiring speech from Sweden about values based community transformation.
In Partnership with Action for Happiness.

Published in: News & Politics
  • Great to see the data Phil, and helpful to see the presentation utilizing concise, down to earth language to describe these complex concepts. Excellent work! And thanks for sharing.
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Values at the Heart of a Happier World - Barrett UK National Values Assessment at Action for Happiness Jan 24th 2013

  1. 1. Values: At the heart of a happier world
  2. 2. Action for Happiness: building a happier society together A movement of people taking action to create a happier society for everyone
  3. 3. A growing global community
  4. 4. “I will try to create more happiness and less unhappiness in the world around me” The Action for Happiness pledge
  5. 5. Upcoming Action for Happiness events Empathy film and discussion with Mary Gordon (Wed 27 Feb) Mindfulness with Jon Kabat-Zinn (Thu 28 Mar) Compassion with Karen Armstrong (Thu 18 Apr)
  6. 6. www.actionforhappiness.org facebook.com/actionforhappiness @actionhappiness youtube.com/actionforhappiness Join the movement. Be the change
  7. 7. Values at the Heart of a Happier World January 24th 2013
  8. 8. 8
  9. 9. 9 materialistic short-term focus educational opportunities uncertainty about the future corruption elitism material needs wasted resources gender discrimination blame accountability family employment opportunities financial stability optimism dependable public services honesty social responsibility human rights poverty reduction Iceland National Assessment 2008 family honesty responsibility accountability financial stability trust friendship positive attitude humour/fun adaptability respect Personal Values Desired CultureCurrent Culture Cultural Entropy 53%
  10. 10. 1200 Citizens + 300 Government, + 500 Volunteers Themes: Education, Economy, Equal rights, Family, Environment, Public administration, Welfare, Sustainability
  11. 11. 12 Organisation A Organisation B Value client satisfaction making a difference integrity teamwork humor/fun quality ethics financial stability Level 2 6 5 4 5 3 7 1 Value blame short term focus internal competition buck passing risk averse customer satisfaction information hoarding profit Level 2 1 2 3 1 2 2 1 A Tale of Two Companies Service Making a Difference Internal Cohesion Transformation Self-Esteem Relationship Survival
  12. 12. 13 Organisation A Organisation B A Tale of Two Companies Service Making a Difference Internal Cohesion Transformation Self-Esteem Relationship Survival People Financial viability Excellence Ethics Resilience
  13. 13. 14 Cultural Entropy Cultural Entropy measures that percentage of fear, dysfunction, negative and destructive energy in the organisation 40% = Crisis 10% = Healthy
  14. 14. 15 Are your company core values lived? 1. long hours (L) 2. being the best 3. cost reduction (L) 4. poor communication (L) 5. client collaboration 6. bureaucracy (L) 7. confusion (L) 8. arrogance (L) 9. hierarchy (L) 10. silo mentality (L) 1. accountability 2. customer satisfaction 3. being the best 4. commitment 5. compassion 6. continuous improvement 7. integrity 8. teamwork 9. cost effectiveness 10. respect Core Values client collaboration teamwork delivery meritocracy integrity Core Values (I-Care) integrity compassion accountability respect excellence
  15. 15. 16 Maslow’s Needs to Barrett’s Consciousness Know and Understand Physiological Safety Love & Belonging Self-esteem Abraham Maslow Know and Understand N e e d s C o n s c i o u s n e s s Self-Actualization Richard Barrett
  16. 16. 17 Story of a full spectrum organisation Service to humanity and societal contribution External collaboration, community involvement Sense of purpose & strong internal community Ongoing improvement and employee participation High performance systems, high quality output Positive relationships that support organisation needs Financial viability and employee safety
  17. 17. 18 7 Levels of Organisational Consciousness Positive Focus / Excessive Focus Service Making a Difference Internal Cohesion Transformation Self-esteem Relationship Survival Financial Stability Shareholder value, organisational growth, employee health, safety. Control, corruption, greed Employee Recognition Loyalty, open communication, customer satisfaction, friendship. Manipulation, blame High Performance Systems, processes, quality, best practices, pride in performance. Bureaucracy, complacency Continuous Renewal and Learning Accountability, adaptability, empowerment, teamwork, goals orientation, personal growth Building Internal Community Shared values, vision, commitment, integrity, trust, passion, creativity, openness, transparency Strategic Alliances and Partnerships Environmental awareness, community involvement, employee fulfilment, coaching/mentoring Service To Humanity and the Planet Social responsibility, future generations, long-term perspective, ethics, compassion, humility
  18. 18. Survey Questions 1) Personal Values Please select ten of the following values/behaviours that most reflect who you are, not who you desire to become. 2) Current Organisational Culture Values Please select ten of the following values/behaviours that most reflect how your organisation currently operates. 3) Desired Organisational Culture Values Please select ten of the following values/behaviours that you would desire for your organisation to achieve it's highest performance.
  19. 19. cost reduction bureaucracy confusion profit information hoarding short term focus hierarchical results orientation client satisfaction empire building client satisfaction employee fulfilment continuous improvement effective communication teamwork financial stability adaptability trust professionalism vision CBT Technology honesty commitment humour/fun reliability enthusiasm adaptability family integrity trust balance home/work Personal Values Desired CultureCurrent Culture
  20. 20. Beliefs Divide Values Unite
  21. 21. economic growth caring for elderly affordable housing concern for future generations job security social justice caring for the disadvantaged environmental awareness human rights material wealth caring for elderly economic growth concern for future generations job security environmental awareness caring for the disadvantaged affordable housing education honesty prosperity Latvian Desired Culture Russian Desired Culture
  22. 22. family caring honesty responsibility humor/ fun accountability respect positive attitude integrity friendship caring family humor/ fun honesty friendship responsibility compassion respect accountability positive attitude Democrat Personal Values Republican Personal Values
  23. 23. 24 “I do not have enough. I am not loved enough. I am not enough.” The sum of all human fears in one single tweet 63 Characters
  24. 24. 1. Choose three values that are important to you in your life? 2. What are your beliefs that support each value? 3. What behaviours do you exhibit that support each value? 4. What value would you like to live more fully, and in which area(s) of your life? Personal Values Exercise
  25. 25. UK National & Community Values Assessment Public Launch - January 24th 2013
  26. 26. www.valuescentre.com 27
  27. 27. www.valuescentre.com 28 CTT National Assessments – Status Jan 2013 Denmark 2008 Latvia 2007 Sweden *2012 2009, 2010, 2011, 2012 Iceland 2008, 2010 Belgium 2010 UK 2012 Finland 2010, 2011 Spain (Extremadura) 2010 Macedonia (Skopje) 2009 Switzerland 2011 France 2012 USA *2011 2009, 2010, 2011 Australia 2009 Canada 2010 South Africa 2011 Bhutan 2008 Brazil 2010 Nigeria 2012 Argentina 2001** Egypt T.B.D. Singapore 2012 Bahamas T.B.D. India T.B.D. United Arab Emirates T.B.D. Qatar T.B.D. South America North America Africa Asia Oceania Europe Venezuela 2010 ** Trinidad Tobago 2012 * Community Assessments ** Not statistically valid Hungary 2012 (Test) Slovakia 2012 (Test). New Zeeland T.B.D. Italy 2012
  28. 28. www.valuescentre.com 29 Who did we ask? Total UK sample size 4000 16-19 188 4.7% 20-24 280 7.0% 25-34 653 16.3% 35-44 700 17.5% 45-54 778 19.5% 55-64 763 19.1% 65-74 514 12.9% 75+ 124 3.1% England 3377 84.4% Northern Ireland 100 2.5% Scotland 320 8.0% Wales 203 5.1% Male 1987 50% Female 2013 50% North East 177 4.4% North West 434 10.9% Yorkshire and The Humber 345 8.6% East Midlands 317 7.9% West Midlands 351 8.8% East 342 8.6% London 476 11.9% South East 584 14.6% South West 351 8.8% Age Country Gender UK Region We are very grateful to the Wellbeing Team at UK Office for National Statistics for the help in the survey design and sample size guidance. Employed 2195 54.9% Unemployed 253 6.3% Not working or seeking work 1552 38.8% Employment status
  29. 29. www.valuescentre.com 30 Key Message #1 The personal values of UK citizens show that meaningful relationships are vitally important to them. • caring • family • honesty • humour/ fun • friendship • fairness • compassion • independence • respect • trust
  30. 30. www.valuescentre.com 31 Key Message #2 When asked about their direct experience of life in their local communities, the UK citizens paint a predominantly positive picture. • quality of life • family • buy local • helpfulness • friendship • community services • safety • drugs/ alcohol (L) • uncertainty about the future (L) • sense of community
  31. 31. www.valuescentre.com 32 Key Message #3 When asked about their perceptions of life in the nation, they paint a far more challenging picture. If community life is so positive, how do these negative perceptions arise? • bureaucracy (L) • crime/ violence (L) • uncertainty about the future (L) • corruption (L) • blame (L) • wasted resources (L) • media influence (L) • conflict/ aggression (L) • drugs/ alcohol (L) • apathy (L)
  32. 32. www.valuescentre.com 33 The desires and priorities of UK citizens for their communities and the nation reflect the essence of their personal values. • caring for the elderly • accountability • affordable housing • caring for the disadvantaged • employment opportunities • dependable public services • concern for future generations • effective healthcare • honesty • governmental effectiveness • community services • quality of life • buy local • sense of community Key Message #4
  33. 33. 34 Cultural Entropy by Region 61% 64% 64% 61% 60% 58% 58% 57%62% 56% 62% 22% 21% 24% 19% 23% 20% 21% 20%23% 24% 23% 52% 24% UK Overall = 59% UK Overall = 22% National View Community view
  34. 34. www.valuescentre.com 35 Entropy Percentages by Nation 79 72 63 60 59 57 56 54 53 51 48 42 42 42 41 32 26 21 12 4 0 10 20 30 40 50 60 70 80 90 Trinidad Venezuela Iceland Argentina UK France USA Latvia Belgium Brazil Finland Australia SouthAfrica Sweden Singapore Canada Switzerland Denmark UAE Bhutan Cultural entropy is a measure of dysfunctional, toxic or destructive energy in a system
  35. 35. 36 UK Subjective Wellbeing Scores ONS July 2012 BVC Oct 2012 Overall, how satisfied are you with your life nowadays 7.4 6.3 Overall, to what extent do you feel that the things you do in your life are worthwhile? 7.7 6.8 Overall, how happy did you feel yesterday? 7.3 6.6 Overall, how anxious did you feel yesterday? 3.1 3.9
  36. 36. National Values Assessment: UK National View Prepared by: Barrett Values Centre October 11, 2012
  37. 37. National Values Assessment: UK National View (4000) bureaucracy (L) 2024 3(O) crime/ violence (L) 1745 1(R) uncertainty about the future (L) 1728 1(I) corruption (L) 1574 1(O) blame (L) 1506 2(R) wasted resources (L) 1494 3(O) media influence (L) 1272 3(O) conflict/ aggression (L) 1256 2(R) drugs/ alcohol (L) 1219 1(I) apathy (L) 1209 3(I) caring for the elderly 1711 4(S) accountability 1537 4(R) affordable housing 1489 1(O) caring for the disadvantaged 1438 4(S) employment opportunities 1195 1(O) dependable public services 1192 3(O) concern for future generations 1149 7(S) effective healthcare 1056 1(O) honesty 1043 5(I) governmental effectiveness 1022 3(O) Values Plot October 10, 2012Copyright 2012 Barrett Values Centre I = Individual R = Relationship Black Underline = PV & CC Orange = PV, CC & DC Orange = CC & DC Blue = PV & DC P = Positive L = Potentially Limiting (white circle) O = Organisational S = Societal Matches PV - CC 0 CC - DC 0 PV - DC 1 Health Index (PL) PV-10-0 CC-0-10 DC-10-0 caring 1967 2(R) family 1837 2(R) honesty 1594 5(I) humour/ fun 1573 5(I) friendship 1219 2(R) fairness 1065 5(R) compassion 1049 7(R) independence 1014 4(I) respect 969 2(R) trust 942 5(R) Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC) 7 6 5 4 3 2 1 IRS (P)=3-7-0 IRS (L)=0-0-0 IROS (P)=0-0-0-0 IROS (L)=3-3-4-0 IROS (P)=1-1-5-3 IROS (L)=0-0-0-0
  38. 38. National Values Assessment: UK National View (4000) value Current Culture Votes Desired Culture Votes Jump Percentage Increase caring for the elderly 302 1711 1409 567% accountability 247 1537 1290 622% affordable housing 223 1489 1266 668% caring for the disadvantaged 245 1438 1193 587% employment opportunities 181 1195 1014 660% honesty 135 1043 908 773% dependable public services 303 1192 889 393% financial stability 117 969 852 828% governmental effectiveness 256 1022 766 399% economic development 265 955 690 360% A value jump occurs when there are more votes for a value in the Desired Culture than in the Current Culture. Listed below are the values with the largest increase in votes. The values in bold are represented in the Desired Culture. Values Jumps Table October 10, 2012Copyright 2012 Barrett Values Centre VALUES JUMPS
  39. 39. 40 UK2012 - Top 20 National Values Votes Value Name 2024 bureaucracy 1745 crime/ violence 1728 uncertainty about the future 1574 corruption 1506 blame 1494 wasted resources 1272 media influence 1256 conflict/ aggression 1219 drugs/ alcohol 1209 apathy Votes Value Name 1104 centralised government 1082 materialistic 1001 poverty 929 discrimination 927 elitism 858 short-term focus 738 human rights 704 freedom of speech 600 long hours 592 loneliness/ isolation Top 10 11-20
  40. 40. UK National Values Assessment: Community View Prepared by: Barrett Values Centre October 11, 2012
  41. 41. National Values Assessment: Community View (4000) quality of life 1276 6(I) family 1265 2(R) buy local 1117 6(S) helpfulness 1084 2(R) friendship 1035 2(R) community services 984 6(S) safety 827 1(O) drugs/ alcohol (L) 825 1(I) uncertainty about the future (L) 825 1(I) sense of community 822 2(R) caring for the elderly 1552 4(S) community services 1442 6(S) affordable housing 1427 1(O) employment opportunities 1166 1(O) dependable public services 1162 3(O) caring for the disadvantaged 1095 6(S) quality of life 1089 6(I) buy local 1051 6(S) sense of community 1017 2(R) concern for future generations 985 7(S) Values Plot October 10, 2012Copyright 2012 Barrett Values Centre I = Individual R = Relationship Black Underline = PV & CC Orange = PV, CC & DC Orange = CC & DC Blue = PV & DC P = Positive L = Potentially Limiting (white circle) O = Organisational S = Societal Matches PV - CC 2 CC - DC 4 PV - DC 0 Health Index (PL) PV-10-0 CC - 8-2 DC-10-0 caring 1967 2(R) family 1837 2(R) honesty 1594 5(I) humour/ fun 1573 5(I) friendship 1219 2(R) fairness 1065 5(R) compassion 1049 7(R) independence 1014 4(I) respect 969 2(R) trust 942 5(R) Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC) 7 6 5 4 3 2 1 IRS (P)=3-7-0 IRS (L)=0-0-0 IROS (P)=1-4-1-2 IROS (L)=2-0-0-0 IROS (P)=1-1-3-5 IROS (L)=0-0-0-0
  42. 42. UK National Values Assessment: Community View (4000) value Current Culture Votes Desired Culture Votes Jump Percentage Increase employment opportunities 305 1166 861 382% caring for the elderly 775 1552 777 200% caring for the disadvantaged 342 1095 753 320% accountability 176 884 708 502% affordable housing 765 1427 662 187% economic development 226 705 479 312% community services 984 1442 458 147% dependable public services 782 1162 380 149% governmental effectiveness 143 513 370 359% compassion 413 763 350 185% A value jump occurs when there are more votes for a value in the Desired Culture than in the Current Culture. Listed below are the values with the largest increase in votes. The values in bold are represented in the Desired Culture. Values Jumps Table October 10, 2012Copyright 2012 Barrett Values Centre VALUES JUMPS
  43. 43. 44 Top 20 Community Values Votes Value Name 1276 quality of life 1265 family 1117 buy local 1084 helpfulness 1035 friendship 984 community services 827 safety 825 drugs/ alcohol 825 uncertainty about the future 822 sense of community Votes Value Name 782 dependable public services 775 caring for the elderly 769 crime/ violence 765 affordable housing 749 cooperation 730 effective healthcare 710 apathy 698 wasted resources 695 peace 676 educational opportunities Top 10 11-20
  44. 44. Personal Values by Country family caring humour/ fun honesty friendship respect trust compassion patience fairness caring family honesty humour/ fun friendship fairness compassion independence respect patience caring family humour/ fun honesty friendship compassion fairness independence commitment responsibility caring family honesty humour/ fun friendship fairness independence trust compassion responsibility England Scotland Northern Ireland Wales Who are we? What is the same, what is different? Blue = Values present in all 4 nations Orange = Values present in 3 nations It’s all about the dialogue
  45. 45. 46 Understanding Personal Values 0% 10% 20% 30% 40% 50% 60% 16-19 25-34 35-44 45-54 55-64 65-74 75+ Caring Family Honesty Humour/fun Friendship Personal values by Age
  46. 46. 47 59%59% bureaucracy (L) crime/ violence (L) corruption (L) uncertainty about the future (L) blame (L) wasted resources (L) apathy (L) conflict/ aggression (L) drugs/ alcohol (L) centralised government (L) bureaucracy (L) uncertainty about the future (L) crime/ violence (L) wasted resources (L) corruption (L) blame (L) media influence (L) conflict/ aggression (L) drugs/ alcohol (L) apathy (L) National Current Culture by Gender
  47. 47. 48 Community Current View by Gender quality of life buy local family helpfulness community services apathy (L) friendship drugs/ alcohol (L) uncertainty about the future (L) crime/ violence (L) 24% family quality of life helpfulness friendship buy local community services sense of community safety educational opportunities caring for the elderly 20%
  48. 48. 49 Big Messages All of societies ills cannot be cured by the government alone: Pres Obama Problems can’t be solved at the same level of consciousness you created them : Einstein Organisations do not transform, people do TTT = Transformation Takes Time This is not a project to be rolled out, this is a challenging journey to be lived.
  49. 49. The purpose of our lives is to be happy Dalai Lama Happiness is the extent to which you live in love, as opposed to living in fear. Phil Clothier
  50. 50. What´s going on in Sweden? London 24th January
  51. 51. www.sverigestudien.se National level - NVA
  52. 52. Why? STRUCTURE CULTURE
  53. 53. Perspecitives: Civil servants, Citizens and Politicans Civil servants Politicians Citizens Municipality/Community
  54. 54. Storuman Härnösand Leksand Östhammar Mellerud Göteborg Värnamo Halmstad Sölvesborg
  55. 55. We wanted to know….. 1. PERSONAL VALUES – Select ten key value words that best describe who you are! 2. CURRENT CULTURE – Select ten key value words that best describe how you feel about the municipality/district today! 3. DESIRED CULTURE – Select ten key value words that you want to be reflective of your municipality/district in future!
  56. 56. Foodstore www.kulturundersokning.se Online survey Do You want to design your future?
  57. 57. Our personal values are almost the same… Responsibility, Honesty, Family Positive attitude, Humour/fun Community involvment
  58. 58. The picture is the same when we talk about the current culture Cost reduction (L) Uncertainty about the future(L) Short-term focus(L) Bureaucracy (L) Centralised government(L) Unemployment (L) Enviromental awareness Survival, Self-esteem To make a difference in the community
  59. 59. And we know what we want in the future - Concern for the future generations - Sustainability - Environmental awareness But who will make it possible?
  60. 60. Values Current culture Desired culture Citiziens influence 40 15 Customer collabration 74 29 Customer dialogue 47 36 Employees
  61. 61. - ”We do not have a culture where providing good service and having satisfied customers are our goals. ” - ”It's easier when the municipality makes the decisions without customers engagement.” - ”This is the way we always been doing things – why change now?” - My own work and the organization is more important than the customers.” Users, customers and citizens - Are they forgotten?
  62. 62. What´s going on right now? - Educate process manager - Dialogues - Tools - What do we want to achieve?
  63. 63. MY TEAM COMPREHENSIVE VIEWLeadership Many challenges ahead..... (but the commitment to start a change is high) Training for senior politicians and officials
  64. 64. Thank you for listening! Contact Information: christine.feuk@skl.se
  65. 65. • “We must never again have a culture that encourages money-making that is not ethical or inconsistent with our values” • Performance assessment will now be based not just on what we deliver but how we deliver it • “live the new values or find jobs elsewhere” It’s time to get serious! Antony Jenkins, CEO, Barclays 18th Jan 2013
  66. 66. Vision To build a values-driven UK society where all people are consciously aware of and live their values. 2020 goal To have national entropy <20% Values Compassion, empowerment, making a difference.
  67. 67. Aims • To educate individuals about values and support them in living a life aligned with their own values • To enable leaders to build successful and sustainable values-based organisations • To build values-based communities • To influence government to use values in their leadership and their policy
  68. 68. Inspiring you to live your values *from ‘Speed of Trust’ Stephen R.Covey *
  69. 69. Inspiring you to live your values • Be aware of your values • Use them to guide your decision-making • Use them to communicate your decisions
  70. 70. The benefits… • Be the person you want - happiness, authenticity, inner strength • Live the life you want • Create healthier relationships and organisations
  71. 71. Resources to help You Your family Your workplace Your community More resources at www.valuescentre.com/ukvalues
  72. 72. UKVA • Get involved in UKVA o At the heart/ Active member/ Informed not involved • Follow us o www.facebook.com/ukvaluesalliance/ @ValuesUK
  73. 73. UK Values Alliance Key Contacts Martin Palethorpe martinp@thepragmagroup.com Maureen Watson maureen@thecoregroup.co.uk

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