Hiring people for values fit and creating a consciously values driven organisation where people thrive, want to stay and add value.

1. Employee Value(s) Propositionphil@valuescentre.com – January 2011

3. Values – The building blocks of culture

4. 1. client satisfaction 2. making a difference 3. integrity 4. teamwork 5. humour/fun 6. quality 7. ethics 8. financial stability 1. blame L 2. short term focus L 3. internal competition L 4. buck passing L 5. risk averse L 6. customer satisfaction 7. information hoarding L 8. profit What is culture? Talent Financial viability Excellence Ethics Resilience

5. Employee Value Proposition Core values (I-Care) integrity compassion accountability respect excellence Core Values client collaboration teamwork delivery meritocracy integrity 1. long hours (L) 2. being the best 3. cost reduction (L) 4. poor communication (L) 5. client collaboration 6. bureaucracy (L) 7. confusion (L) 8. arrogance (L) 9. hierarchy (L) 10. silo mentality (L) 1. accountability 2. customer satisfaction 3. being the best 4. commitment 5. compassion 6. continuous improvement 7. integrity 8. teamwork 9. cost effectiveness 10. respect Cultural Entropy 37% Cultural Entropy 9%

6. Values impact on career choice & fulfilment? BVC Research in Conjunction with AACN & HHNA - 2001

7. Organisational transformation starts with the personal transformation of the leaders

8. Cultural Evolution Begins with Personal Evolution The culture ofan organisationis a reflectionof the leadership consciousness. CVA Current Culture LV A Feedback 14 Assessors Cultural Entropy 38% Personal Entropy 64% PL= 1-10 | IROS (P)= 0-0-1-0 | IROS (L)= 2-4-4-0 PL = 1-9 | IRO (P) = 1-0-0 | IRO (L) = 1-8-0

9. Cultural Evolution Begins with Personal Evolution The culture ofan organisationis a reflectionof the leadershipconsciousness. CVA Current Culture LV A Feedback 27 Assessors PL= 12-0 | IROS (P)= 4-2-5-1 | IROS (L)= 0-0-0-0 Cultural Entropy 7% Personal Entropy 9% PL = 12-0 | IRO (P) = 9-1-2 | IRO (L) = 0-0-0

10. Maslow’s Needs to Barrett’s Consciousness Self-Actualization Know and Understand Know and Understand Abraham Maslow Richard Barrett Self-esteem Love & Belonging Safety Physiological Needs Consciousness

12. Level 6 – Collaborative working environment, win-win outcomes. Focus on leadership development that makes a difference. Sustainability and environmental awareness.

13. Level 5 – Clear vision and the values are lived and demonstrated by the senior team in their decision making. High levels of trust and honesty.

14. Level 4 – Staff feeling engaged and empowered. Business is continually improving and developing.

15. Level 3 – High performing systems. e.g. fast mortgage decisions and accurate statements. People feel a sense of pride when they tell others who they work for.

16. Level 2 – Satisfied customers and staff. Respectful and open communication.

18. Survey Questions 1) Personal Values Please select ten of the following values/behaviours that most reflect who you are, not who you desire to become. 2) Current Culture Values Please select ten of the following values/behaviours that most reflect how your organisation currently operates. 3) Desired Culture Values Please select ten of the following values/behaviours that you would desire for your organisation to achieve it's highest performance.

19. CBT Staff (154) Personal Values Current Culture Values Desired Culture Values Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 PL= 10-0 | IRS (P)= 7-3-0 | IRS (L)= 0-0-0 PL= 4-6 | IROS (P)= 0-0-4-0 | IROS (L)= 1-0-5-0 PL= 10-0 | IROS (P)= 1-2-7-0 | IROS (L)= 0-0-0-0 Matches PV - CC 0 CC - DC 1 PV - DC 1 Black Underline= PV & CCOrange= CC & DCP = PositiveL = Potentially Limiting I = Individual O = Organizational Orange= PV, CC & DCBlue= PV & DC(white circle) R = Relationship S = Societal Values Plot Copyright 2008 Barrett Values Centre August 2008

21. Cost of Limiting Values Short-term Focus £3,489,818 Confusion £3,178,636 Bureaucracy (unnecessary) £1,799,618 Empire Building £1,764,682 Information Hoarding £1,634,045 Sickness and Leavers £834,225 Hierarchical £624,327 Long Hours £187,909 Total Entropy (potential business value) £13,504,261 Based on staff’s perception of lost productivity and opportunity. Annual income £33,000,000 and loss of £500,000 in 2000. Investment Leadership – Jim Ware’s book contains data showing the comparison between healthy and unhealthy cultures and bottom line performance.

22. Cost of Limiting Values European Corp Current Culture 250,000 employees 1. over-engineering(L) 2. bureaucracy (L) 3. complacency (L) 4. job security (L) 5. inefficiency (L) 6. inflexibility (L) 7. risk-averse (L) 8. hierarchical (L) 9. tradition (L) 10. control (L) 11. cynicism (L) 12. short-term orientation (L) 13. turfism (L) Exec Team Estimate of Costs €5.4bn per year (€7bn income - €235,000 profit)

23. Values Beliefs & Behaviours 1) Choose three values that are important to you in your life 2) What are your beliefs that support these values 3) What behaviours do you exhibit that support these values Accountability Achievement Balance (home/work) Commitment Compassion Competence Continuous learning Cooperation Courage Creativity Enthusiasm Efficiency Ethics Excellence Fairness Family Financial gain Friendships Future generations Health Honesty Humor/fun Independence Integrity Initiative Intuition Making a difference Open communication Openness Personal fulfillment Personal growth Power Respect Responsibility Risk-taking Self-discipline Success Trust Wisdom

24. Cultural Evolution – Whole System Change Values Behaviors Personality Individual values and beliefs Character Individual behaviors Individual Personal Alignment Values Alignment Mission Alignment Collective Structural Alignment Culture Group values and beliefs Social Structures Group behaviors Thank you Ken Wilber

25. Democratising Leadership 2006

26. Leadership Development Learning System The Journals and Workbooks The Web Site The Book

27. Full Spectrum Leadership (Self Assessment) http://www.valuescentre.com/resources/?sec=exercises

28. The purpose of our lives is to be happy Happiness is the extent to which you live in love, as opposed to living in fear. Dalai Lama Phil Clothier